Riad Balkisse

Upon my arrival to Riad Balkisse, they told me they were putting me in a different riad (Riad Chalymar) and that it is "the same thing." This property was very deep into the alleyways and on a dead end. For a group of girls, this location felt completely unsafe – we had to have some guy friends walk us back at night, and there actually ended up being a group of men in the alley leading to the riad who harassed us. Had we not felt too scared to leave, we would have stayed elsewhere. It is actually disgusting that a riad could call such a poor, unsafe location "the same thing." Besides the location, the riad that we were placed in was dimly lit and extremely humid (the bedsheets felt damp). Our window did not bolt shut (someone could just open it from the hallway), and our door did not close fully, and a tiny padlock keeps the bolt on the door locked, all of which are unsafe and not secure. The only good part was that the guy working there was pretty friendly.

Super helpful staff at all times. Nice layout, excellent location.

It was very convenient- close to the centre Staff were absolutely fantastic, so welcoming and so lovely - Would absolutely recommend going and would definitely book again !! Had the best time staying there <3

Truly had a wonderful experience here at Riad Balkisse Hajar and Ousma were great managers who went above and beyond during our stay. In particular Hajar even plan a surprise Birthday event for me with my friends when she found out that we were there as a birthday trip. It was very thoughtfully of her and shows amazing Moroccan hospitality!

This place has totally SCAMMED us. If you are planning to visit morocco, DO NOT book this place. We were 4 travelers with a baby.They did not give us the room we booked at the first place. We arrived morocco little late because of the time differences, we even sent them our flight information still they did not hold the rooms for us. This place does not even have air conditioner that works properly .They took us to a small tiny congested room and asked us to stay there for the night which was impossible. They completely refused to give us the refund and I have no idea how in the world they are doing this business as they are not professional with their guests. ANOTHER SCAM - They wanted us to book their transportation which they asked for double money. We took taxi from the airport and the price was less cheaper than the hotel staff offered us. We did not even ask for transportation and let me make it clear- we DID NOT cancel the booking. They DO NOT have any proof that we cancelled the booking for our rooms, because we did not cancel the rooms booking. And the transportation is completely voluntary , it is not something required by the hotel. Plus based on the texting we were not even sure if actually we are talking to the right people.NOW they are trying to make us the bad people here while they are one tried SCAM us every way that could.I absolutely refused to give them recommendation to other tourists and I highly prefer other tourists to AVOID booking this unprofessiona