Motel 6-Richfield, OH

The price was good. If you can overlook the room being in disrepair, then it is ok to stay there. Stairway smelled of urine, door had an inch of space between the door jamb. Light switch broken, the list goes on.

The second floor balcony was cracking and fell below on the parking area. Maid entered room before my stay was over. The checkin attendant was very helpful.

No accommodations for the handicap for elderly. Stairway were dismal

Check in was easy the guy at the desk was super nice. They are in the process of remodeling it looks like. The room was OK but the bathroom wasn’t great, the bathroom needs updating which it looks like they are in the process of doing.

Felt unsafe, second floor walkway cracking.

It's been a while since I've stayed at a Motel 6 and I don't remember them being this bad. The entire structure is very dirty and poorly cared for. Trash cans overflowing, cigarette butts everywhere, chunks of wood missing from the doors, etc... The hotel staff was very nice and accommodating after I realized the AC unit was not working in my original room. The rooms have had an "update", but it was not done well at all.

Motel is visibly undergoing renovations. When I checked in, there was a giant puddle of water from the A/C. Called front desk, and it was cleaned and the a/c fixed within 15 minutes. I will go back as the room was comfortable and clean and the staff really seemed to want to get the place in order. Once the renovations are complete, this will be a great, affordable stay over.

The floor was filthy after my shower I walked around the room and the bottom my feet were black. They were remodeling the room upstairs ( I understand there will be noise) but not till 10pm and then started back up at 6:30 in the morning. Why we were given this room I don't understand because there were several other rooms available

they are in the middle of rennovations. exterior stairs in bad shape. bathroom sink was brand new. wife and I agreed bed was very comfortable. Liked that room had no rug and we did have a fridge. A very good bargain compared with La Quinta in Independence-- no fridge, twice the price. However cons were no room housekeeping (needed more towels). AC/heater made wierd sounds but didnt' stop our sleep. Overall we slept well and would go there again.

Located in the derelict back half of a parking lot, this zero star nightmare has everything: lights that turn off after 10 minutes, two creepy dark stairwells, a single employee who’s much more interested in your driver’s license than he is in your comfort, and that unique unsafe feeling you can only get from a door on its third deadbolt. The only bright spot is that if you’re gone before 8am (and you will be) you can have coffee at the holiday inn express across the parking lot. Do yourself a favor: stay there instead.

Soooo dirty felt like I was walking on dirt, bed sheets were stained, sink in bathroom was backed up couldn’t use it. Some sort of fluids all over the walls. Door was busted so you could see the outside from inside and had a horrible draft.

Lots of cockroaches.

Trash piled outside stairwells, smell of urine outside, floor was sticky and filthy

The property room were in pretty avoidable rough shape. The room seemed to have not been cleaned and although I booked a nonsmoking room, the smell of smoke was evident in the room and on the bed. That caused me to be up most of the night due to trouble breathing. The bathtub had pink splashes through it, there was a hair and dirt pile by the door, and used dental floss and trash around the entrance.

Room was dirty and smelled like bleach. Floor was sticky. Towels had stains. Bath tub was clogged with hair.

The room was filthy. Floor very dirty, used towel hanging on bathroom door. Q tips in the garbage can.

Bathroom sink watet wouldvnotvgo down Tub had standing water afer a shower The floors in thevroom could used a good cleaning. I took lysol wips and wipped down the head board and night stands. They were dirty

Not clean at all horrible. Floors grease. Shower curtain busted. Bathroom door dirty. Worse place i ever stayed at. Will not be back.

Overall, it’s my favorite Motel 6 and it’s always affordable, but their housekeeping definitely needs to improve. I was pretty disappointed with how dirty the floors were the last time I stayed.

Cockroaches in the room and insalubrity too

My door had no weather stripping. It was below zero and cold air was creeping into the room continuously. No other rooms available to switch to.

Hard floors, confusing cable, no outlets by the desk for my laptop.

Arriving at motel 6 there was no one at the front desk.Tried calling...no one picked up....someone finally came over after ten minutes informing me that she sometimes has to run two front desks sometimes(the motel 6nisnthensame parking lot as a holiday inn Express)..wich is absolutely crazy.... But nonetheless she was very pleasant and helped me with checking in l Arriving to my roommthere was trash and leaves outside my door(which was on the end of a hallway) The inside of my room was quite spacious and smelled clean...however there were a few issues with the room... 1. There was a pics of the floor sticking up rightnad you walk into the room 2. The toilet paper holder was barely hanging on by a screw 3. There was a mysterious black substance on the ceiling in the bathroom... 4 there were gaps in the floor of the bathroom. But otherwise the bed was very comfortable albeit the pillows were absolutely dreadful. This motel is good if your just doing an overnight stay

Bathroom fan was not attached, birds chirping in the walll, Air Conditioning did not work and room was at a constant 80degrees, tv was mounted crooked, molding in bathroom was laying on the floor. But besides that it was a little less than satisfactory.

The only thing good about this day was the bed. The bed was very large comfortable blankets were soft and pillows were soft. TV was also nice big screen flat TV on the wall in front of the bed. Had a very good night sleep that was the best thing about it Building was very dirty. Rundown things are broken needing fixed building needs painted, remodeled very outdated.

Only thing internet kept going in and out other then that it was a very nice hotel to stay at reasonable rates

Totally run down. Only positive was at least the sheets were clean. Door jamb was damaged- didn’t feel very safe. Laminate floor plank was lifted in areas. Shower had no shower head- water straight out of the pipe! Stairs to get up to second floor room were very dirty and run down. Very little sound insulation- could hear people in next room talking at normal levels. The associates at check in and check out were very nice and when I told her about the shower she took $15 off for the inconvenience. It was a nice gesture.

The price is right and, once you are instde the room, it isn't so bad. There is a good TV, hot water, refrigerator, comfortable bed and it is clean. The hallways and exterior are extremely long in the tooth and run down and dirty.

There was a 1-1/2 to 2 inch height difference between the bathroom floor and the room. I tripped out of the bathroom in the night! The toilet handle went round and round, so I couldn't flush it. It did finally flush in the morning, though. There was no hot water in the shower; it was barely lukewarm. I had to be fast, and stay out of the spray as much as possible. The one positive thing about the room is that the bed was comfortable.

I was given a smoking room when I reserved a non-smoking. Drywall dust was in the floor of the bathroom. Flys and gnats were in the room. The room smelled too strongly of chemical cleaners. The shower in the next room was very loud. The bed and pillows were comfortable.

Excellent facility. Diana the GM Excellent personality. Great service with excellent customer service. Thanks

They said you over booked them and they canceled my reservation as I was driving there yesterday. So I got 2 hours from my destination with no place to stay

Arriving at motel 6 there was no one at the front desk.Tried calling...no one picked up....someone finally came over after ten minutes informing me that she sometimes has to run two front desks sometimes(the motel 6nisnthensame parking lot as a holiday inn Express)..wich is absolutely crazy.... But nonetheless she was very pleasant and helped me with checking in l Arriving to my roommthere was trash and leaves outside my door(which was on the end of a hallway) The inside of my room was quite spacious and smelled clean...however there were a few issues with the room... 1. There was a pics of the floor sticking up rightnad you walk into the room 2. The toilet paper holder was barely hanging on by a screw 3. There was a mysterious black substance on the ceiling in the bathroom... 4 there were gaps in the floor of the bathroom. But otherwise the bed was very comfortable albeit the pillows were absolutely dreadful. This motel is good if your just doing an overnight stay

staff was very happy and polite, very accomodating. Had a small issue with the toilet that waes taken care of immediately. We had a reservation for 2 nights but had emergency at home and had to leave early and they were wonderful about that.

Staff was friendly

There is a squirrel or something in the bathroom wall. My keys stopped working three times, i was told because i jad them in my pocket...where else am i to keep them? The second time it happened i had to wait half an hour because the person whonwas supposed to be working was hiding in the back office. Yhe staff from the holiday inn acrss the lot came over to see what was going on and even they daid someone shouldnof been there. Just unprofessional. I ended up check out earlier then i had planned

When i booked with them it was for 8 nights and pay at checkout. Got there and they said i would have to pay for each night separately instead of one bill at checkout. The girl there was extremely rude and she cancelled my my reservation because she said i was extremely rude to her and she didn't want to deal with me no matter what i was told in writing on this site and their site. Plus the outside of the building looked rundown. Im glad i didn't attempt to stay there cause i was afraid to see what the rooms looked like.

Great customer service!!

Front desk service was excellent.

From the moment I checked in there was an issue. I got the room key go into the room and there is a guy and women in the room on the beds. Go back to front desk and no one is present. I had to go outside to find the front desk person and he was at the next door hotel. Get a new room. As me and my daughter was there for appointments we didn’t get back to the room until later that night. We get back and as soon as we get back there is this guy who is watching us. It got to the point he was trying to come up to me after he had walked around my car multiple times. After speaking to the front desk and letting them know how uncomfortable me and my daughter (who was terrified as he was yelling at her) Motel 6 stated they would refund my money and stated I had to call Expedia. After a week of vack and forth with Expedia they stated they wouldn’t refund me and I have yet to hear back from motel 6 minus the ok to refund me but they stated Expedia had to ok the refund. 2 week today and still no refund and I’m out even more money cause I had to get a different hotel to get away from this guy even motel 6 stated to me that they had multiple complaints about this man. Will never stay at another motel 6 again and would never recommend this motel.

Only stopped for a short over night stay. I drove from eastern PA to meet up with a friend to pick up a dog he was bringing from MI that was traveling to NC. The location was very convenient for this, there was a fuel station next store that had diesel and a Wendy’s. It was perfect for a quick meet up and short over night rest before I drove home early the next morning.

Not many reastraunts or stores around to .

Simple and very easy check in. Helpful staff. Close to highways.

Limited dinning

Close to I-77 / I-80 aka the Ohio Turnpike, and ~ 20 minutes from Downtown Cleveland, with a Pilot Travel Center next door. Keep in mind it's the chain who began with nightly rates of $19.95. They'll leave the light on for you.

Not enough reastraunt

My bestfriend and I stayed for the night after watching the 4/8/24 eclipse. I had booked months in advance and had asked the staff to have a room ready earlier than check-in time, upon arrival it was ready for me before others. The staff were very friendly and polite and answered all of my questions. Room was comfy, quiet, and in a safe area. Close to the national park and far enough away from the city but close if needed to venture to the city if need be. Have stayed here 2x now been great experiences both times.

The propety is quiet

Location

Nice clean motel 6. One smashed fly on my bathroom door so can’t go full five stars. Close enough to Cleveland for dinner and a baseball game for a Midwest road-tripper.

A good place to stay diana was nice she wanted to offer me a free conatenecsl breafast at the holladay in but i ate in parma

The GM named Diane was super nice and helpful when I had a crisis. The check in process was easy and they were so nice. I liked the staff. I couldn’t shower because it was dirty and my bed was stained. The location isn’t great with limited dining options but it worked. Love that it is pet friendly!

Only stopped for a short over night stay. I drove from eastern PA to meet up with a friend to pick up a dog he was bringing from MI that was traveling to NC. The location was very convenient for this, there was a fuel station next store that had diesel and a Wendy’s. It was perfect for a quick meet up and short over night rest before I drove home early the next morning.

Not many reastraunts or stores around to .

Limited dinning

This place is was absolutely terrible. Please don’t come here. Staff is rude, motel is dirty, no breakfast, and nothing works.

Not enough reastraunt

I liked the arrangement for breakfast with Holiday Inn Express next door.

Located in the derelict back half of a parking lot, this zero star nightmare has everything: lights that turn off after 10 minutes, two creepy dark stairwells, a single employee who’s much more interested in your driver’s license than he is in your comfort, and that unique unsafe feeling you can only get from a door on its third deadbolt. The only bright spot is that if you’re gone before 8am (and you will be) you can have coffee at the holiday inn express across the parking lot. Do yourself a favor: stay there instead.