Hotel Tama Soul

The tent was clean and smelled good The bathrooms were ok. They were a bit smelly. Could have done with some better cleaning and deodorizing. There was a new person doing the check in and he wasn’t able to tell me about getting my vehicle into the parking lot after 2300. He was resourceful however in contacting the owner to get more details. They did not put that you would have to park your car outside the property if you go out and returned pass 2300. I did not like that. I did not have any incidents when I left the vehicle outside but I would have preferred to be given the opportunity to make an informed decision. An animal of some kind entered my tent in the middle of the night. I put my suitcase at the entrance after that. It was frightening to wake up to the sound of something inside the tent. I did not have any food with me so I’m not sure but I think they should notify guests that that is a possibility with ways to prevent it. Also consider having raccoon repellent or other repelling products placed outside each tent.

What can I say, best place ever if you want to make new friends just pack and go ⭐️

Good

Feel free to find my Google review but long story short: one star for service. I complained after two nights bc the last night there were like ten ants in the bathroom that I had to kill, a spider on the wall, and tons of mosquitos (the mosquitos were expected) but the ants and other microscopic bugs were in the bed. Instead of saying I’m sorry and moving on, the owners had to belittle me instead. Made me feel like a spoiled brat. Said “I’m not sure if you don’t have ants in Mexico but we’re in nature right now”. Well these were red ants. One bit me. Woman tried to tell me I was a liar. I was simply writing MY opinion on MY experience and instead the owners attacked me on Google review. The bathroom in the private room with its own bathroom smelled like sewer. So strong. You had to have toilet and door closed otherwise it would stink up the room. Showering and getting ready I had to hold my nose. Walls are thin. Location is great. Owners also called me “phony” on Google review because I was smiling at people?? I’m just expecting for the owners to also call me a princess on this review. My boyfriend left a review sticking up for me. What I got from my conversation and the response to the review was that you should expect bugs in your bed because we’re in the wilderness?? Weird because we stayed in a bungalow in La Fortuna for 4 days IN the jungle and didn’t have an issue with bugs in our bed :) after reading other reviews top, the owners seem unprofessional so just be aware!!

Private suite in this hostel is incredible! Nice decor and confortable bed. Common areas including the swimming pool are well maintained. Highly recommended!