WoodSpring Suites Cincinnati Fairfield

I don’t recommend this place. I had to cancel reservations upon arrival.

The tub was dirty with used bar of soap still in it. Room smelled of continuous smoke. Refrigerator and microwave had stains in it as well.

Run down and bug-infested. I expected a no-frills room, but I wasn't prepared for a sticky vinyl floor, a winged bug crawling across my sketchbook, roaches fleeing the bathroom counter from under my hairdryer, outlet covers falling off, no bedside lamp, cigarette burns on the side of the tub, wide blinds that did little to darken the room, and no ice machine. Besides the roaches, I saw at least two other types of insects. Ick. I feel bad for the working guys who stay for multiple nights at a time. A colleague had another room that was at least as bad. Neither of us will return to this property. On a positive note, the front desk agent was friendly and helpful, and parking was convenient.

Expensive for what you received. For a hotel it should have been better. We had water on the floor from a leaking nozzle, bathroom had not been swept. Microwave was broken. AC unit broken but worked. It was 62 in the room when we arrived. WiFi said I reached limit when I hasn’t used it yet. However, despite all of this front desk was great. She offered to move us. My mom w dementia was already settled. She did provide extra towels at my request. She was very helpful w the WiFi as well.

There was a kitchenette in our unit but no dishes were provided. The countertop was in rough shape, didn't feel it was very sanitary to prepare food on. There were no blankets and 3 pillows, I asked for more and was told they didn't have any. We couldn't get heat only cold air. The hallways were smokey from cigarette/pot. There were several people hanging out in the hall. The bathtub faucet was loose and had a hard time turning on the water. The counter in the bathroom was in poor condition. We had a difficult time connecting with staff at the front office