新希望套房旅店

The property was clean and staff was helpful, especially the lobby and the breakfast staff. The weekend here however makes me want to consider other options. The hotel hosted a large noisy private-party for the second consecutive year that was not announced online. My children and I were subject to people smoking in the pool vecinity, and even smoking marijuana. Pool staff did not redirect them after asking them to. The reason we picked this hotel was their pool area, which, after informing by phone they would close by 7.30pm, arbitrarily closed early, setting our stay off to a disappointing stay. As a side, the air conditioner in the room was not cooling. We wish hotel made this right by us.

This was once a nice property ten or so years ago. Facility was run down. Next to the large outdoor pool was a run down tennis court that hadn't been functional in many years. Outdoor areas of the property were generally unkempt and run down.

Beds and pillows were comfortable. Pool was great. Hotel offered breakfast included. Free internet

Under construction and trying to improve the site. So far so good. Staff is nice and accommodating

Restaurant and bar closed during the week. Didn’t know this.

We loved the courtyard area by the pool, very nice!

Where the tennis court is, it looks not the greatest. Maybe instead of that corn hole, some kind of game in that category since it only has the pool. A hot tub would of been nice for adults after a certain time.

None of the ice makers worked but the staff at the hotel was very accommodating and gave us plenty of ice at the office. Room was clean however There was a noticeable stain on the couch. Rooms are dated.

Great hotel with wonderful pool & bar. Excellent breakfast and location close to New Hope

Nice hotel, good location. We like that their Fitness Room has access twenty - four - hours - a - day !

Parking lot well lit at night. Room clean and bed and pillows very comfortable. Front desk staff friendly.

The room was very damp rug, towels, and stunk of chlorine and not clean properly found last guest cloths in bureau and key card. Saw old looked like brown dog poo on the rug. And bathroom sink had no hot water and bath tube looked dirty. I ckd out spent one night there.

I will never stay in this hotel again! There was hair in the bathtub and all over the bathroom floor. Disgusting!

My stay was terrible! The room itself was a disaster. It was dirty and uncomfortable. There was no safety latch on the door and no "Do Not Disturb" sign. The floor had not been vacuumed properly as there were coins all over the floor. There was an exposed wire on the rug under the air conditioning unit which also had Doritos under it. The tub had hair in it from the previous guests and the shower curtain was dirty. The ice machine on the first floor was broken and looked like it had been that way for a very long time. I went to a wedding, came home at midnight and was locked out of my room. I called the desk several times: no answer. I am a 65 year old woman who had to walk alone, late at night, outside, to get to the front desk where I found the clerk in the bathroom putting on make-up. She was rude and unconcerned that I was locked out and had to walk alone outside just to get assistance from her. She did not apologize or even ask if I was okay. She seemed angry that I was bothering her! She watched me walk out the door into the night and knew I had to walk around the building to get to my room. She could at least have offered to watch me until I was safely at my room. I will NEVER stay at New Hope Inn & Suites again and will tell EVERYONE I know that they should not either. And the clerk that was on that night should be reprimanded for her rude, uncaring demeanor that night!!!!

Upon arrival our room seemed okay, stuffy and obviously not recently occupied/cleaned. No big deal it wasn’t “dirty” just “still” it’s off season, I get it. The bathroom was the first red flag. The paint was peeling off the walls, there was gnats coming out of the drain and clear water damage/ mildew damage. The shower head was caked with soap-scum and the caulking was peeling away from the tub. There was a small what I assumed to be water bug on the floor, I killed it and moved on. We left to get dinner and came back to try the jacuzzi tub, honestly that wasn’t horrible, the jets were rusted a little but we ran them for a while and there wasn’t much floating around besides a few dead water gnats. We drained the tub, refilled it and enjoyed a bath. While in our bath we noticed a few dead bugs on the floor but once again chalked it up to being unoccupied. Once bed time came around we got into bed and besides the squeakiness the bed had a dramatic deep dip in the middle. Uncomfortably, we tried to sleep and as sitting there watching tv with the lights ON by the way, a HUGE roach crawled across the wall. Upon further inspection there was multiple roaches and spiders throughout the room. We decided to not stay the night and immediately left and drove the hour home to SHOWER and sleep in a clean and comfortable environment. I hate writing bad reviews but I don’t want anyone else to spend their money and have the same experience as us.

The room and the bathroom in particular were visibly not clean. I asked for the bathroom to be cleaned and it wasn’t.

The room was very clean and comfortable. My room overlooked the tennis courts and was the best view of the hotel. It was beautiful!

My room had been recently renovated apparently and was nicely done and squeaky clean. The lobby and public areas were also impressive and appeared to be recently redone. The complimentary breakfast bar included hot dishes well prepared. All in all, a pleasant stay for a reasonable Expedia price of $135.

Very clean

Photos do not reflect the property condition. Our bed was comfortable, but there was an odor coming from the bathroom. Carpet was dirty. Outside property needed cleaning. Steps needed sweeping and cobwebs to be swept away. Lounge area had stains on fabric covered benches. Upon arrival we were met by a courteous but unenthusiastic staff member who was wearing an old sweatshirt and a baseball cap—not a good look. A good example of “you get what you pay for.” Too bad bc the location was good and the natural surroundings were attractive. The property is tired and is in desperate need of a renovation.

The rooms were very much out dated you could tell it use to be a Ramada Inn. I did not feel as safe here, as other hotels. The prices were higher for what you actually got.

Rooms are a bit dated.

The mattress had a valley in the middle. Everything else was ok.

Place is run down some, carpet torn at entrance to room and stained, sink faucet in room 211 barely worked. Bathroom very very small and room also

The posting is misleading. This is a motel and not an inn. It is an old Best Western so has a motor lodge layout. The posting should have included a photo of the whole property and not just "artful" room shots. The walls are very thin so you do hear everything. It wasn't crowded so that wasn't much of an issue. Breakfast was pretty good. Value was also good. Staff super friendly and professional. Wifi was down the whole weekend. Overalo, just felt hoodwinked about it being a motel and not an inn. Our suite was just two motel rooms put together. It didn't really feel special for our celebration. More like a road stop during a business trip.

Room was comfortable and overall clean. Walls are thin so you can hear everything. We didn't have breakfast, but it looked like there were a lot of options.

Very comfortable bed.

Charming and well-located inn/motel. Free ample parking. Very small room (tiny bathroom!) but had everything we needed, even a microwave and mini-fridge. Beds and linens were comfortable. Pretty outdoor areas. Polite staff, too.

Everything was great, except the TV didn't work. We told them and they said it was the remote control, they changed it and nothing, so they couldn't do anything else. ☹️

Staff was great, building old and neglected. No sound buffering at all. You heard every step and every bump and even the voices of the people in the rooms near you

Great place to stay. Everyone very friendly that’s works there.

The property was clean and staff was helpful, especially the lobby and the breakfast staff. The weekend here however makes me want to consider other options. The hotel hosted a large noisy private-party for the second consecutive year that was not announced online. My children and I were subject to people smoking in the pool vecinity, and even smoking marijuana. Pool staff did not redirect them after asking them to. The reason we picked this hotel was their pool area, which, after informing by phone they would close by 7.30pm, arbitrarily closed early, setting our stay off to a disappointing stay. As a side, the air conditioner in the room was not cooling. We wish hotel made this right by us.

Staff was very helpful. Allowed us to check-in at an earlier time. Our stay was super comfortable and had a very decent breakfast.

My stay was terrible! The room itself was a disaster. It was dirty and uncomfortable. There was no safety latch on the door and no "Do Not Disturb" sign. The floor had not been vacuumed properly as there were coins all over the floor. There was an exposed wire on the rug under the air conditioning unit which also had Doritos under it. The tub had hair in it from the previous guests and the shower curtain was dirty. The ice machine on the first floor was broken and looked like it had been that way for a very long time. I went to a wedding, came home at midnight and was locked out of my room. I called the desk several times: no answer. I am a 65 year old woman who had to walk alone, late at night, outside, to get to the front desk where I found the clerk in the bathroom putting on make-up. She was rude and unconcerned that I was locked out and had to walk alone outside just to get assistance from her. She did not apologize or even ask if I was okay. She seemed angry that I was bothering her! She watched me walk out the door into the night and knew I had to walk around the building to get to my room. She could at least have offered to watch me until I was safely at my room. I will NEVER stay at New Hope Inn & Suites again and will tell EVERYONE I know that they should not either. And the clerk that was on that night should be reprimanded for her rude, uncaring demeanor that night!!!!

Service was very professional. Check in was easy. Food at the bar was vey good. Dietria, the chef does a great job. Juan, the bartende, took good care of me too. Prices are reasonable and it’s close to town.

Breakfast area completely out of power, so no free breakfast. They could have given a discount off the room or something to make up.

The location was great but room was not well kept and service was not great. Breakfast was included and pretty mediocre

The staff at the front desk were polite and helpful. Room was clean but the TV didn’t work.

The amenities on the property were not available/closed, despite the sign at the front desk listing the hours they were open. The staff couldn’t really be bothered and no manager was available to resolve the issues- microwave didn’t work in the room.

I contacted them several hrs before my reservation thst my daughter was ill and could I possibly obtain a refund or credit and they didn’t help me at all

Great location to uber anywhere for cheap.

Rooms and common areas were very clean and looked recently renovated. Breakfast was good with eggs, potatoes, sausage and waffles as options. It was about 2 miles outside of downtown New Hope. It was in between Downtown New Hope and Peddler's Village. A great location to visit both.

Conveniently located not far from town, quiet, have stayed a couple times

Close ride to Peddlers Village and great restaurants close by. .

We were on the ground floor and exposed to the parking lot. We just didn’t expect it but felt safe.

This is a surprisingly good place to stay given the location and the age of the place in general. They have lots of events and a great outdoor area and pool. It's not walkable to downtown New Hope, but it's got its merits, and the morning breakfasts are decent. Good value.

This hotel and suites is completely comfortable, clean, has plenty of free on-site parking, and the staff are very friendly and helpful. It is a few minute drive to the actual town of New Hope, but for the price and convenience of a place to stay, it can’t be beat!

Close to downtown New Hope and Peddlers Village, but far enough away to be quiet.

Great hotel with wonderful pool & bar. Excellent breakfast and location close to New Hope

A nice, clean, moderately-priced hotel very convenient to New Hope.

Need to paint clean doors UPDATE rooms …coffee maker didn’t work, breakfast greasy potato’s & Luke warm omelette. Toaster filthy. I was desperate and need a room NEVER in all my years of travel have I paid $236 for a room like this !

Rooms updated and clean, roomy, good temperature control. Very Good breakfast (includes waffles, omelette/sausage, etc.)

Biggest problem was that the breakfast items were not well maintained. Several items ran out at various times. The cold drink machine broke, so there were no cold beverages. No orange juice, no apple juice, no cold water, no nothing. The property is a little run down. Multiple outlets in the room were loose necessitating one to jiggle them just the right way to get them to work. This property need a major refresh.

Restaurant and bar closed during the week. Didn’t know this.

The breakfast was good. We had some issues with the room that the staff were going to address. I was disappointed at the restaurant and bar areas were not open.

We stayed two nights. The place is beautiful and close to both downtown New Hope and Peddlers Village. Beautiful countryside. The free breakfast was incredible and not just a Continental breakfast, but lots of choices and delicious omelets. The pool is beautiful, too, with a outdoor bar, too!

Restaurant and bar is only open Thursday - Sunday which was not stated prior to booking. Breakfast was cold and not much of a variety. I was sitting in the dining area and it was 10 am. Breakfast is over at this time but, I was still drinking my coffee and a staff member turned off the light and left me there in the dark. Crazy !!! I would not use this hotel again.

Service was very professional. Check in was easy. Food at the bar was vey good. Dietria, the chef does a great job. Juan, the bartende, took good care of me too. Prices are reasonable and it’s close to town.

Breakfast area completely out of power, so no free breakfast. They could have given a discount off the room or something to make up.

Breakfast was much better than average. However, the breakfast main course needs more variety.