AmericInn by Wyndham Prairie du Chien

??

The pool wasn’t available

We checked in and they stated the pool and hot tub were out of use. We would have never stayed at the Hotel if we knew that ahead of time.

We were told when checking in on Friday that the pool/hot tub was open. Went to use it Saturday and was told it’s closed. If we would have known, we wouldn’t have booked with them.

I checked in for a wedding in town, just put our bags in the room. A couple of hours later we got a call that our daughter had a emergency so we had to leave for home right away. So we had to leave the wedding and went and picked up our bags. I stopped at the front desk and explained our situation and ask for a partial credit and the gentleman was very rude and just said no!