Sleep Inn & Suites Indoor Waterpark

L’accueil a été inexistant, pas un mot. Nous avons donné nos documents et après contrôle le réceptionniste nous a donné la carte de la chambre sans un mot, sans aucune information. L’hôtel est envahi par des groupes de dizaines d’enfants avec quelques accompagnateurs, ça courrait dans tous les sens, dans tous les étages. Les parties communes ne sont pas très propres, la chambre est convenable. Concernant le petit déjeuner, nous avons retrouvé les groupes d’enfants, donc c’était compliqué d’obtenir une table, et le buffet n’était pas adapté. L’hôtel ne correspondait pas à mes attentes suite aux avis publiés.

Staff was under trained. Tried to charge me at check-in when I had already paid online and had the receipt, then tried charge me again at checkout. Please train your front desk staff better. Bed in room was very comfortable. Disappointed that the hot tub was out if commission that was the main reason we booked this hotel. Breakfast was typical hotel breakfast food nothing fancy.

The hotel was great. We will be staying there in the near future. The breakfast great. Rooms was very clean. Staff very polite, kind. Our grand daughter love the water park. Thank you so much making us feel welcome. We have to return the Kansas City in the near future and we will be booking at this location again. Liberty /Kansas City on N. Church Rd.

We loved this hotel, and we will be back. The staff was incredible. Friendly and nice. The waterpark was perfect for the price. The hot tub wasn't working. The water in the other pools was very nice and warm. The bad side was the noise. The HWY was louder than expected. (ask for a room on the other side of the hall).

Breakfast room