Mondial Hotel Hue

施設が古いのが難点

Staff were super helpful and spoke good English. Would 100% stay again. Great breakfast. Pool area nice. Big room.

Le petit déjeuner était excellent et varié! Les installations dataient un peu. Bien situé. Restaurants pas trop loin

Located in walk distance from Hue station, old but clean and well maintained facilities. Staffs were the best I've ever met in Vietnam.

A bit old but good for the money

Immenses chambre toute vitree, personnel au top, Seul beau : rien ne fonctionne dans salle de sport comme souvent, seul 1 tapis se cours. Nous avions choisi une chambre de 45m2 Rapport qualité prix excellent Petit déjeuner parfait sur la terrasse toit

L’hôtel est propre mais vétuste. Son emplacement est bien. Nous avons souhaité des vélos (notifié dans le descriptif) mais pour tout l’hôtel il n’y a que 3 vélos. Et malgré nos demandes (2 chambres donc 4 personnes) aucune solution n’a été trouvé ! D’autant qu’il y a la rivière aux parfums à faire en vélo !!!

Hôtel pas cher un peu vétuste mais correct dans l ensemble

Really disappointed with my stay here, hotel looks stunning in pictures but it's very old and dated and the rooms need a lot of tlc. The bedding and pillows were stained. There was rubbish under the bed. The head board and chairs look like they've been around longer than me. The shower was the worst I've ever used and the tv is old with no option for any apps, which isn't ideal when you are from the UK. I booked a later bus to leave today and ended up just paying 5 times the price for a taxi as the pool was also out of service. I had originally booked this hotel with the plan to chill at the pool on my last day for a few hours before i left but this was not possible. Checking in was a bit awkward where you were asked to go sit down while they did what they had to do. Was also told to confirm the price I paid which was a bit odd. The walls are also paper thin so both days during my stay I was woken around 5.30-6am with guests talking or walking through the halls for breakfast. Location is also pretty poor, about 25-30 minute walk from centre. The concierge was lovely but other than that really poor experience. Was my 6th hotel that I've stayed in during this trip and was a real let down.

Hotel was fine. It was an old hotel that could use an update. But great location. Good big room. Overall a good stay

La chambre est spacieuse, propre. Les staffs sont très gentils et souriants !

The room door is hard to close, need to pull/push a little bit hard. Minor renovation will make it much better. Otherwise, it's a good place.

We had a lovely stay at Mondial Hotel and would happily return on our next visit to Hue. The standout feature of this hotel is undoubtedly the staff — they are exceptionally helpful, friendly, attentive, and professional. From check-in to check-out, they were always making sure we had everything we needed, offering service with genuine warmth and care. The hotel itself is clean and well-maintained. Our room was spotless and equipped with all the necessary amenities. One thing to note is that irons are not provided in the rooms due to hotel policy, but they do offer an ironing service for a fee, which is a helpful alternative. The buffet breakfast was excellent, with a wide variety of dishes to choose from and a generous selection of both hot and cold drinks. It was a great way to start each day. However, there were a couple of areas that could be improved. The water pressure in our shower was very low, and the temperature control was quite extreme — switching from cold to hot too suddenly, making it difficult to find a comfortable setting. These are small but important details that affected our overall comfort and are the main reasons we couldn’t give a full five-star rating. That said, the overall experience was very positive, and we truly appreciated the hospitality and service. We look forward to staying here again on our next trip to Hue.

Located in walk distance from Hue station, old but clean and well maintained facilities. Staffs were the best I've ever met in Vietnam.

L’hôtel est propre mais vétuste. Son emplacement est bien. Nous avons souhaité des vélos (notifié dans le descriptif) mais pour tout l’hôtel il n’y a que 3 vélos. Et malgré nos demandes (2 chambres donc 4 personnes) aucune solution n’a été trouvé ! D’autant qu’il y a la rivière aux parfums à faire en vélo !!!

Really disappointed with my stay here, hotel looks stunning in pictures but it's very old and dated and the rooms need a lot of tlc. The bedding and pillows were stained. There was rubbish under the bed. The head board and chairs look like they've been around longer than me. The shower was the worst I've ever used and the tv is old with no option for any apps, which isn't ideal when you are from the UK. I booked a later bus to leave today and ended up just paying 5 times the price for a taxi as the pool was also out of service. I had originally booked this hotel with the plan to chill at the pool on my last day for a few hours before i left but this was not possible. Checking in was a bit awkward where you were asked to go sit down while they did what they had to do. Was also told to confirm the price I paid which was a bit odd. The walls are also paper thin so both days during my stay I was woken around 5.30-6am with guests talking or walking through the halls for breakfast. Location is also pretty poor, about 25-30 minute walk from centre. The concierge was lovely but other than that really poor experience. Was my 6th hotel that I've stayed in during this trip and was a real let down.

Hotel was fine. It was an old hotel that could use an update. But great location. Good big room. Overall a good stay

Court séjour d'une nuit. La chambre était plutot propre et convenable. Personnel agréable.

Tijdens het gehele verblijf merk je dat dit ooit een mooi luxe hotel was. Echter is veel “outdated”, overal vlekken op het tapijt, en zichtbaar zijn er lekkages geweest. Ook sloot de deur van de kamer slecht en werkte het slot niet. Dit werd netjes opgelost maar veel laat zien dat er achter stallig onderhoud is. Het personeel is verder vriendelijk en behulpzaam. Bij aankomst krijg je een drankje als welkom en bij vertrek regelde zij een taxi voor ons.

The hotel is old. The bed was very hard and the bathroom ceiling had mold. On a good note, breakfasts were exceptional and staff very friendly. The hotel was also in a good location.

部屋は広く良かった。

Staff were super helpful and spoke good English. Would 100% stay again. Great breakfast. Pool area nice. Big room.

We had a lovely stay at Mondial Hotel and would happily return on our next visit to Hue. The standout feature of this hotel is undoubtedly the staff — they are exceptionally helpful, friendly, attentive, and professional. From check-in to check-out, they were always making sure we had everything we needed, offering service with genuine warmth and care. The hotel itself is clean and well-maintained. Our room was spotless and equipped with all the necessary amenities. One thing to note is that irons are not provided in the rooms due to hotel policy, but they do offer an ironing service for a fee, which is a helpful alternative. The buffet breakfast was excellent, with a wide variety of dishes to choose from and a generous selection of both hot and cold drinks. It was a great way to start each day. However, there were a couple of areas that could be improved. The water pressure in our shower was very low, and the temperature control was quite extreme — switching from cold to hot too suddenly, making it difficult to find a comfortable setting. These are small but important details that affected our overall comfort and are the main reasons we couldn’t give a full five-star rating. That said, the overall experience was very positive, and we truly appreciated the hospitality and service. We look forward to staying here again on our next trip to Hue.

I was on the 3rd floor and there was very little sound proofing. Other guests kept me up to midnight and some guests plus hotel staff were making a lot of noise outside my room from 6am. The beds also weren't comfortable.

Great stay nice room on 8th floor but could be a little noisy from footsteps above in restaurant. Food was nice and restaurant suited western tastes and offered knives and forks for us untrained with chop sticks.

Le personnel est très gentil, les installations sont correctes, je dirais un 3 étoiles. Malheureusement, notre chambre était directement en dessous des salles de réception et il y avait un party donc tous les murs de notre chambre vibraient avec la musique. Nous pouvions même entendre les gens parler et chanter. Heureusement, le party n’a pas fini trop tard.

Very dated. Seems to be used solely for overnight bus bookings. Very big beds, looks much better in photos than in real life. Very large rooms and beds. Had a pleasant stay

First visit to Hue and this hotel is central location a very good choice. Smooth check in . Very large room with refrigerator and property safe. Great shower and bed very comfortable. Definitely have the breakfast on 9th floor with eggs made to order and extras. Also the coffee bar of choices. Convenient ATM in lobby which I used with no issues. Visiting Hue consider this hotel. J Leon.

Staffs are very nice. The room is spacious. The flooring in the room needs renovation. The bed need a mattress pad to make it more comfortable.

Hotel was fine. It was an old hotel that could use an update. But great location. Good big room. Overall a good stay

we booked 5 rooms at the same date at Hotel.com. this hotel receptionist asked me more money for the kids breakfast , if was fine , but I told them not everyone want to have breakfast , they needs sleep late. but the hotel still charged the 3 person breakfast fee. but i told him we have 5 people want to sleep late, they don't go to restuarant have breakfast, he answer that . you need to paid!

Very bad service for local (vietnamese) guestes

Staff were super helpful and spoke good English. Would 100% stay again. Great breakfast. Pool area nice. Big room.

The restaurant manager at breakfast was fantastic...we re vegetarian and he went out of his way to make sure my 2 boys had what they wanted .. he even got the chef to make vegetarian pho for my son...great guy

Mondial Hotel Hue is a lovely hotel, and we enjoyed our stay very much. We are especially grateful for the help they provided when I suffered a medical episode and needed to go to hospital for several days - no ask was too big, they asked my partner about my health whenever they saw her, and they were very welcoming when I returned. Cannot recommend their service highly enough!

We had a lovely stay at Mondial Hotel and would happily return on our next visit to Hue. The standout feature of this hotel is undoubtedly the staff — they are exceptionally helpful, friendly, attentive, and professional. From check-in to check-out, they were always making sure we had everything we needed, offering service with genuine warmth and care. The hotel itself is clean and well-maintained. Our room was spotless and equipped with all the necessary amenities. One thing to note is that irons are not provided in the rooms due to hotel policy, but they do offer an ironing service for a fee, which is a helpful alternative. The buffet breakfast was excellent, with a wide variety of dishes to choose from and a generous selection of both hot and cold drinks. It was a great way to start each day. However, there were a couple of areas that could be improved. The water pressure in our shower was very low, and the temperature control was quite extreme — switching from cold to hot too suddenly, making it difficult to find a comfortable setting. These are small but important details that affected our overall comfort and are the main reasons we couldn’t give a full five-star rating. That said, the overall experience was very positive, and we truly appreciated the hospitality and service. We look forward to staying here again on our next trip to Hue.

Very friendly helpful staff. Good breakfast.

Very bad service!!!

Very nice hotel with very good buffet style breakfast. There weren’t a lot of dining options in the immediate area but the staff gave excellent recommendations for restaurants that were a short taxi drive away. Quite close to the Imperial City as well.

Personnels très accueillant, serviable et toujours a l'écoute. Très bonne chambre confortable. Idéalement placé

Nice hotel but not walkable distance to sites and restaurants

Quiet location but still in walking distance to everything. If you like walking.

Le petit déjeuner était excellent et varié! Les installations dataient un peu. Bien situé. Restaurants pas trop loin

Very nice hotel with very good buffet style breakfast. There weren’t a lot of dining options in the immediate area but the staff gave excellent recommendations for restaurants that were a short taxi drive away. Quite close to the Imperial City as well.

Located in walk distance from Hue station, old but clean and well maintained facilities. Staffs were the best I've ever met in Vietnam.

First visit to Hue and this hotel is central location a very good choice. Smooth check in . Very large room with refrigerator and property safe. Great shower and bed very comfortable. Definitely have the breakfast on 9th floor with eggs made to order and extras. Also the coffee bar of choices. Convenient ATM in lobby which I used with no issues. Visiting Hue consider this hotel. J Leon.

La chambre était bien mais le matelas un peu dure. Pour le reste, le service était très bon, le buffet correct. Bien placé pour voir la Citadelle et la Cité Impériale.

Allt var utmärkt på hotellet utan läget. Långt bort från restauranger och sevärdheter.

Parfaite emplacement personnel au soins

Really disappointed with my stay here, hotel looks stunning in pictures but it's very old and dated and the rooms need a lot of tlc. The bedding and pillows were stained. There was rubbish under the bed. The head board and chairs look like they've been around longer than me. The shower was the worst I've ever used and the tv is old with no option for any apps, which isn't ideal when you are from the UK. I booked a later bus to leave today and ended up just paying 5 times the price for a taxi as the pool was also out of service. I had originally booked this hotel with the plan to chill at the pool on my last day for a few hours before i left but this was not possible. Checking in was a bit awkward where you were asked to go sit down while they did what they had to do. Was also told to confirm the price I paid which was a bit odd. The walls are also paper thin so both days during my stay I was woken around 5.30-6am with guests talking or walking through the halls for breakfast. Location is also pretty poor, about 25-30 minute walk from centre. The concierge was lovely but other than that really poor experience. Was my 6th hotel that I've stayed in during this trip and was a real let down.

Nice property, we received a complimentary upgrade from the staff, view was not great but we were out most of the time. Breakfast was good too.

we booked 5 rooms at the same date at Hotel.com. this hotel receptionist asked me more money for the kids breakfast , if was fine , but I told them not everyone want to have breakfast , they needs sleep late. but the hotel still charged the 3 person breakfast fee. but i told him we have 5 people want to sleep late, they don't go to restuarant have breakfast, he answer that . you need to paid!

Staff were super helpful and spoke good English. Would 100% stay again. Great breakfast. Pool area nice. Big room.

The restaurant manager at breakfast was fantastic...we re vegetarian and he went out of his way to make sure my 2 boys had what they wanted .. he even got the chef to make vegetarian pho for my son...great guy

Le petit déjeuner était excellent et varié! Les installations dataient un peu. Bien situé. Restaurants pas trop loin

We had a lovely stay at Mondial Hotel and would happily return on our next visit to Hue. The standout feature of this hotel is undoubtedly the staff — they are exceptionally helpful, friendly, attentive, and professional. From check-in to check-out, they were always making sure we had everything we needed, offering service with genuine warmth and care. The hotel itself is clean and well-maintained. Our room was spotless and equipped with all the necessary amenities. One thing to note is that irons are not provided in the rooms due to hotel policy, but they do offer an ironing service for a fee, which is a helpful alternative. The buffet breakfast was excellent, with a wide variety of dishes to choose from and a generous selection of both hot and cold drinks. It was a great way to start each day. However, there were a couple of areas that could be improved. The water pressure in our shower was very low, and the temperature control was quite extreme — switching from cold to hot too suddenly, making it difficult to find a comfortable setting. These are small but important details that affected our overall comfort and are the main reasons we couldn’t give a full five-star rating. That said, the overall experience was very positive, and we truly appreciated the hospitality and service. We look forward to staying here again on our next trip to Hue.

Very friendly helpful staff. Good breakfast.

Very nice hotel with very good buffet style breakfast. There weren’t a lot of dining options in the immediate area but the staff gave excellent recommendations for restaurants that were a short taxi drive away. Quite close to the Imperial City as well.

First visit to Hue and this hotel is central location a very good choice. Smooth check in . Very large room with refrigerator and property safe. Great shower and bed very comfortable. Definitely have the breakfast on 9th floor with eggs made to order and extras. Also the coffee bar of choices. Convenient ATM in lobby which I used with no issues. Visiting Hue consider this hotel. J Leon.

The hotel is old. The bed was very hard and the bathroom ceiling had mold. On a good note, breakfasts were exceptional and staff very friendly. The hotel was also in a good location.