Name: Hotel da Estrela
Address: Rua Saraiva de Carvalho 35, Lisbonne, District de Lisbonne, PT
Rating: 8.4

Ce qu'en disent des voyageurs

À l'hôtel da Estrela, les clients décrivent un séjour dans un hôtel boutique souligné par un service chaleureux, tandis que les avis divergent sur certains aspects, ce qui donne un mélange d'approbations fortes ainsi que des critiques que les futurs voyageurs pourraient souhaiter prendre en compte.

Le petit-déjeuner reçoit de nombreux compliments, bien que plusieurs clients l'aient trouvé moyen ou limité, avec des réapprovisionnements parfois lents. Les chambres sont confortables et souvent spacieuses ou calmes, mais certains notent des chambres petites, des dispositions de douche transparentes et un éclairage de salle de bain faible, avec quelques cafetières manquantes dans les chambres. La plupart décrivent l'emplacement comme central, calme et bien desservi par les transports en commun, bien qu'une critique mentionne que les restaurants et les commerces n'étaient pas facilement accessibles à pied. Attendez-vous à un séjour confortable dans un hôtel boutique avec quelques particularités.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les commentaires sur les installations sont mitigés : certains apprécient le design distinctif inspiré d'une école, tandis que d'autres ont noté des parties communes usées et un salon mal approvisionné. Le restaurant était fermé certains soirs auparavant.

Avis de voyageur à ce sujet

10

Manfred

25 sept. 2023

·

A séjourné 4 nuits

Gelungene Innenarchitektur

8

Javier Lopez

28 oct. 2023

·

A séjourné 2 nuits

El salón con mesas para tomar café o un refresco no tenia existencias de lo que ofrecía en carta

2

Lisa

7 mars 2024

·

First I would like to say the picture they use for the property is not of the hotel property. It is a government building that the hotel is behind so that in its self is misleading. I did not find the hotel within walking distance to restaurants or shopping. You definitely need to Urber. The facility itself is run down and need a face lift. Carpeting in the lobby was worn and uneven so a tripping hazard. My room though large was funky and the design was out of the 80’s. The sofa and pillows were stained. And the lighting both in the room and bathroom was inadequate. I would never recommend or stay again. Staff was nice enough and it was quiet but that’s all I can really say positive about the facility.

6

Jean claude

25 oct. 2022

·

A séjourné 3 nuits

Séjour agréable malgré une meteo défavorable. L’hotel est trop cher . Dans la salle de bains un ampoule ne fonctionnait pas, ils n’ont pas pu la reparer Il fallait se lever pour eteindre la tete de lit.la qualité du petit déjeuner est moyenne. Les employés sont charmantes.

8

Bernd

19 déc. 2021

·

A séjourné 3 nuits

Das Hotel ist günstig gelegen und insgesamt recht ruhig. Das Restaurant war Corina-bedingt abends geschlossen. Eine Kaffeemaschine auf dem Zimmer wäre nett gewesen. Ansonsten gutes Preis-/Leistungsverhältnis (Mitte Dezember)

8

Sascha

13 janv. 2022

·

A séjourné 3 nuits

Außergewöhnliche Unterkunft mit einer sehr guten Lage. Ist eine ehemalige Schule, was im Design auch immer wieder zu sehen ist. Wir hatten eine Suite, sehr großes Zimmer und Bad. Haben uns sehr wohl gefühlt. Trotz wechselnder Corona Auflagen seitens Regierung hat uns das Personal sehr gut unterstützt. Lage zur Erkundung Lissabons ist sehr gut, da öffentliche Verkehrsmittel gut erreichbar.

10

John

8 avr. 2022

·

A séjourné 4 nuits

Good service. Ample breakfast. Great bed. Upscale look with clever architectural details. We were close to Metro, team and bus lines, but Uber was so cheap we often used that means.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Plusieurs critiques décrivent des chambres propres, mais quelques-uns signalent des tapis ou des tissus d'ameublement tachés et des zones usées dans les espaces communs.

Avis de voyageur à ce sujet

4

Vicki

29 juil. 2024

·

A séjourné 3 nuits

My main issue with this hotel is that we asked to speak to the manager about an issue. The issue was not the fault of the hotel in any way but we were asking to see if a compromise could be made in a booking error. Again, it was not the hotel’s fault. However, when the manager did speak to us she chose to do so in front of several other guest. I feel this was highly inappropriate and embarrassing. We should have been spoken to privately. As for the hotel room, there was a red, raised stain on the carpet near the window. Also, I did not enjoy the see through shower in the middle of the room or the toilet cubicle, also in the middle of the room, that had no light. The breakfast was decent. Most of the staff was friendly and helpful.

10

Marcio

12 nov. 2023

·

A séjourné 3 nuits

Excelente location, room was very quiet, comfortable bed, clean room and friendly staff. Will book again for our next stay.

2

Lisa

7 mars 2024

·

First I would like to say the picture they use for the property is not of the hotel property. It is a government building that the hotel is behind so that in its self is misleading. I did not find the hotel within walking distance to restaurants or shopping. You definitely need to Urber. The facility itself is run down and need a face lift. Carpeting in the lobby was worn and uneven so a tripping hazard. My room though large was funky and the design was out of the 80’s. The sofa and pillows were stained. And the lighting both in the room and bathroom was inadequate. I would never recommend or stay again. Staff was nice enough and it was quiet but that’s all I can really say positive about the facility.

10

Mary Ethel

19 mai 2023

·

A séjourné 7 nuits

This hotel is great for ease of getting downtown. One bus. Staff were very helpful. The room was small but clean and comfortable beds. Large bathroom. Breakfast was amazing. Very safe area and lots of restaurants to choose from. Not all take credit cards however.

8

marie-lyne

8 oct. 2023

·

A séjourné 2 nuits

Personnel aimable accueillant hotel chambre propre. Petit déjeuner copieux.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement confortables, avec plusieurs suites spacieuses et des nuits paisibles. Certains clients mentionnent des chambres petites, des dispositions de douche transparentes ou des baignoires difficiles d'accès, un éclairage de salle de bain faible et l'absence de cafetière dans la chambre.

Avis de voyageur à ce sujet

6

Maria

10 juin 2024

·

A séjourné 1 nuit

I did not like the shower/tub. It was hard to take a shower. Room lighting was not good. I requested for a box breakfast as I am supposed to have a free meal. They instead gave a me a meal at 3:30am. It was nice for them to do that.

4

Vicki

29 juil. 2024

·

A séjourné 3 nuits

My main issue with this hotel is that we asked to speak to the manager about an issue. The issue was not the fault of the hotel in any way but we were asking to see if a compromise could be made in a booking error. Again, it was not the hotel’s fault. However, when the manager did speak to us she chose to do so in front of several other guest. I feel this was highly inappropriate and embarrassing. We should have been spoken to privately. As for the hotel room, there was a red, raised stain on the carpet near the window. Also, I did not enjoy the see through shower in the middle of the room or the toilet cubicle, also in the middle of the room, that had no light. The breakfast was decent. Most of the staff was friendly and helpful.

10

Marcio

12 nov. 2023

·

A séjourné 3 nuits

Excelente location, room was very quiet, comfortable bed, clean room and friendly staff. Will book again for our next stay.

10

Janet

25 mai 2023

·

This is a lovely boutique hotel. Our room was amazingly large…especially for Lisbon, the bathroom was also large with a fabulous shower…lots of pressure and hot water along with a large bathtub. Staff was very helpful making reservations and calling us a taxi. Breakfast was very good in a lovely sun filled room. Definitely would recommend!

8

Ernelita

25 nov. 2023

·

We had the suite and it was so homey.

10

FRANCISCO A

24 avr. 2022

·

A séjourné 2 nuits

Amazing stay. Friendly. Nice size rooms and showers. No coffee maker in our room.

10

Mary Ethel

19 mai 2023

·

A séjourné 7 nuits

This hotel is great for ease of getting downtown. One bus. Staff were very helpful. The room was small but clean and comfortable beds. Large bathroom. Breakfast was amazing. Very safe area and lots of restaurants to choose from. Not all take credit cards however.

10

Kathleen

13 févr. 2024

·

A séjourné 1 nuit

Loved the suite and the staff was very helpful. Nice stay!

10

Vincent

10 déc. 2023

·

A séjourné 1 nuit

Staff were extremely attentive. I borrowed an adaptor for my iPhone and without that help I would have run out of battery. Room very comfortable, and an excellent inclusive breakfast.

10

Luiz

10 janv. 2022

·

A séjourné 1 nuit

Ótimo hotel! Quarto muito bom, apesar de não muito espaçoso...

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

La plupart des clients louent un personnel attentif et serviable, notamment en ce qui concerne l'aide pour les adaptateurs, les réservations, les taxis et les repas en avance. Des plaintes isolées font état d'un responsable réglant un problème en public et d'une réparation non effectuée.

Avis de voyageur à ce sujet

6

Maria

10 juin 2024

·

A séjourné 1 nuit

I did not like the shower/tub. It was hard to take a shower. Room lighting was not good. I requested for a box breakfast as I am supposed to have a free meal. They instead gave a me a meal at 3:30am. It was nice for them to do that.

4

Vicki

29 juil. 2024

·

A séjourné 3 nuits

My main issue with this hotel is that we asked to speak to the manager about an issue. The issue was not the fault of the hotel in any way but we were asking to see if a compromise could be made in a booking error. Again, it was not the hotel’s fault. However, when the manager did speak to us she chose to do so in front of several other guest. I feel this was highly inappropriate and embarrassing. We should have been spoken to privately. As for the hotel room, there was a red, raised stain on the carpet near the window. Also, I did not enjoy the see through shower in the middle of the room or the toilet cubicle, also in the middle of the room, that had no light. The breakfast was decent. Most of the staff was friendly and helpful.

10

Britt

7 sept. 2022

·

A séjourné 6 nuits

Vi har boet 6 dage på Hoel da Estrela. Det har været super dejligt og meget roligt sted. Servicen er i top, Dejlig morgenmads buffet.

10

Marcio

12 nov. 2023

·

A séjourné 3 nuits

Excelente location, room was very quiet, comfortable bed, clean room and friendly staff. Will book again for our next stay.

10

Janet

25 mai 2023

·

This is a lovely boutique hotel. Our room was amazingly large…especially for Lisbon, the bathroom was also large with a fabulous shower…lots of pressure and hot water along with a large bathtub. Staff was very helpful making reservations and calling us a taxi. Breakfast was very good in a lovely sun filled room. Definitely would recommend!

10

Laurent

17 déc. 2021

·

A séjourné 1 nuit

Très bon hôtel, personnel aimable et bon petit déjeuner.

10

David

7 août 2023

·

A séjourné 6 nuits

Perfect: great room, caring service, good breakfast, central yet quiet location.

10

Mary Ethel

19 mai 2023

·

A séjourné 7 nuits

This hotel is great for ease of getting downtown. One bus. Staff were very helpful. The room was small but clean and comfortable beds. Large bathroom. Breakfast was amazing. Very safe area and lots of restaurants to choose from. Not all take credit cards however.

10

Kathleen

13 févr. 2024

·

A séjourné 1 nuit

Loved the suite and the staff was very helpful. Nice stay!

10

Vincent

10 déc. 2023

·

A séjourné 1 nuit

Staff were extremely attentive. I borrowed an adaptor for my iPhone and without that help I would have run out of battery. Room very comfortable, and an excellent inclusive breakfast.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Souvent salué pour son emplacement central mais calme et sa bonne desserte par les bus, les trams et le métro, ce qui permet de rejoindre facilement le centre-ville. Une critique a estimé que les restaurants et les commerces n'étaient pas accessibles à pied.

Avis de voyageur à ce sujet

10

Marcio

12 nov. 2023

·

A séjourné 3 nuits

Excelente location, room was very quiet, comfortable bed, clean room and friendly staff. Will book again for our next stay.

10

Maria

11 oct. 2024

·

A séjourné 4 nuits

Close to everything

8

Ian

26 févr. 2022

·

A séjourné 5 nuits

Nice boutique quite part of Lisbon.

10

Luiz

10 janv. 2022

·

A séjourné 4 nuits

Ótimo hotel. Localização muito boa.

2

Lisa

7 mars 2024

·

First I would like to say the picture they use for the property is not of the hotel property. It is a government building that the hotel is behind so that in its self is misleading. I did not find the hotel within walking distance to restaurants or shopping. You definitely need to Urber. The facility itself is run down and need a face lift. Carpeting in the lobby was worn and uneven so a tripping hazard. My room though large was funky and the design was out of the 80’s. The sofa and pillows were stained. And the lighting both in the room and bathroom was inadequate. I would never recommend or stay again. Staff was nice enough and it was quiet but that’s all I can really say positive about the facility.

10

David

7 août 2023

·

A séjourné 6 nuits

Perfect: great room, caring service, good breakfast, central yet quiet location.

10

Mary Ethel

19 mai 2023

·

A séjourné 7 nuits

This hotel is great for ease of getting downtown. One bus. Staff were very helpful. The room was small but clean and comfortable beds. Large bathroom. Breakfast was amazing. Very safe area and lots of restaurants to choose from. Not all take credit cards however.

8

Bernd

19 déc. 2021

·

A séjourné 3 nuits

Das Hotel ist günstig gelegen und insgesamt recht ruhig. Das Restaurant war Corina-bedingt abends geschlossen. Eine Kaffeemaschine auf dem Zimmer wäre nett gewesen. Ansonsten gutes Preis-/Leistungsverhältnis (Mitte Dezember)

8

Sascha

13 janv. 2022

·

A séjourné 3 nuits

Außergewöhnliche Unterkunft mit einer sehr guten Lage. Ist eine ehemalige Schule, was im Design auch immer wieder zu sehen ist. Wir hatten eine Suite, sehr großes Zimmer und Bad. Haben uns sehr wohl gefühlt. Trotz wechselnder Corona Auflagen seitens Regierung hat uns das Personal sehr gut unterstützt. Lage zur Erkundung Lissabons ist sehr gut, da öffentliche Verkehrsmittel gut erreichbar.

10

John

8 avr. 2022

·

A séjourné 4 nuits

Good service. Ample breakfast. Great bed. Upscale look with clever architectural details. We were close to Metro, team and bus lines, but Uber was so cheap we often used that means.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner reçoit de nombreux commentaires positifs pour être copieux et savoureux dans un cadre lumineux, mais d'autres l'ont trouvé moyen, limité ou lentement renouvelé.

Avis de voyageur à ce sujet

8

Ralf

22 févr. 2023

·

A séjourné 1 nuit

Sehr ruhig. Man konnte sehr gut schlafen. Gerade für Menschen die sich schminken wollen müsste die Beleuchtung im Bad besser sein. Man fragt sich was der Planer beruflich gemacht hat.,Tolles Frühstück in heller Atmosphäre und nettes zuvorkommendes Personal.

10

Janet

25 mai 2023

·

This is a lovely boutique hotel. Our room was amazingly large…especially for Lisbon, the bathroom was also large with a fabulous shower…lots of pressure and hot water along with a large bathtub. Staff was very helpful making reservations and calling us a taxi. Breakfast was very good in a lovely sun filled room. Definitely would recommend!

6

Ivan

14 juin 2022

·

A séjourné 7 nuits

O hotel tem quarto confortável mas café da manhã muito fraco com poucas opções ! Não é o que parece !

10

Laurent

17 déc. 2021

·

A séjourné 1 nuit

Très bon hôtel, personnel aimable et bon petit déjeuner.

10

Mary Ethel

19 mai 2023

·

A séjourné 7 nuits

This hotel is great for ease of getting downtown. One bus. Staff were very helpful. The room was small but clean and comfortable beds. Large bathroom. Breakfast was amazing. Very safe area and lots of restaurants to choose from. Not all take credit cards however.

10

Vincent

10 déc. 2023

·

A séjourné 1 nuit

Staff were extremely attentive. I borrowed an adaptor for my iPhone and without that help I would have run out of battery. Room very comfortable, and an excellent inclusive breakfast.

6

Jean claude

25 oct. 2022

·

A séjourné 3 nuits

Séjour agréable malgré une meteo défavorable. L’hotel est trop cher . Dans la salle de bains un ampoule ne fonctionnait pas, ils n’ont pas pu la reparer Il fallait se lever pour eteindre la tete de lit.la qualité du petit déjeuner est moyenne. Les employés sont charmantes.

8

Kai

28 mars 2022

·

A séjourné 2 nuits

Ok-oplevelse, flinke personaler og relativ god beliggenhed, specielt ift de to turist-sporvogne, som kører igennem byen. Morgenmaden er ikke dårlig, men dog lidt skrabet og med langsom opfyldning, dvs ventetid. Konklusionen er, at hotellet er i orden og ok.

8

marie-lyne

8 oct. 2023

·

A séjourné 2 nuits

Personnel aimable accueillant hotel chambre propre. Petit déjeuner copieux.

10

John

8 avr. 2022

·

A séjourné 4 nuits

Good service. Ample breakfast. Great bed. Upscale look with clever architectural details. We were close to Metro, team and bus lines, but Uber was so cheap we often used that means.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Hotel da Estrela

À propos de cet établissement

Emplacement

Options de chambre

Standard Double Or Twin Room

Classic Single Room

Standard Suite

Suite

Standard Single Suite

Standard King Room

Standard Triple Room

Standard Single Room

Classic Suite

Standard Room

Classic Room

Classic Double Or Twin Room

1 Bedroom Standard Suite

Standard Double Suite with Extra Bed

Standard Double Suite

Classic Double Room

Avis des voyageurs sur Hotel da Estrela

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement