Orange Tustin Inn in Orange

The basics are covered, the facility is a little run down but the staff were wonderful. If they would only find a way to keep the homeless off the premises during the night.

Nice little inn to stay, free parking and the rooms and restrooms were very clean

Website states that pets are allowed at regular price. That statement was not honored at check-in. There are many paint spots on the bathroom facilities. The paint job was obviously done by an amateur. Please have a family member scrape off the paint spots with their fingernail. The garden is a nice addition.

Check in was challenging because the clerk did not understand the use of diminutive names for example: Cathy for Catherine so gave me a hard time telling me he could refuse me because my reservation had the diminutive (I only use) while my CDL had the full birth name. When making the reservation I did not see a flag stating a fee for a second vehicle for a two person reservation. He did not want to give a key to my friend who would be arriving later from LA. He finally agreed to give my friend an envelope in which I placed the second key. He charged $15.00 for my friend to park. We went out early morning for stargazing, I noticed more than 12 open parking spots. There was popcorn and other small debris on the floor when I entered the room. The coffee maker did not work. Positives were good location for access to Black Star Canyon and the water pressure in the shower was good. If one person just needs a place to stop for the night en route elsewhere this is fine, for two or more people looking for a leisure place to meet and visit this isn't th eplace.

Easy parking, clean rooms, fair price, close to freeway

It needs an elevator.

Very decent Motel and accommodations. Access to the Motel requires entry from the south only because of a raised center road divider with an entry lane to a freeway onramp. That means you have to either enter the main street from a road 1/4 mile south of the location or drive south on Tustin, pass the Motel and go under a freeway overpass and turn left at the next intersection and turn around in a shopping center parking lot and re-enter Tustin heading north. For $125 per night, that sucks.

Check-out at this location is at 11:00 am. However, at approximately 8:30-9:00 am, construction began on the other side of one wall of my room, as well as another area down the hall. I called the manager to complain, and asked that he allow me to stay until at least 12:00 pm, if not later, as I had very little sleep the night before due to the discomfort of the bed. I had a 10 hour drive ahead of me, and needed as much rest as possible. If he could not grant me the additional time to rest, then I asked him to refund a portion of my stay. He said that he would hold further construction until 11:00 am, however, this was a lie. Instead, he began what sounded like power-washing another side of the building, causing an equal amount of noise, this time on another side of the building that effected my room. The manager insisted I leave by 12:00 pm, which I did. I would greatly appreciate Expedia's assistance in expediting a refund of my rate and fees from this location. They do not qualify to be listed on your site.

Someone was trying to break into my room before sunlight. I called Hotel from my room, shaking with fear, and told them I was scared someone is breaking in. They said, "There is nothing I can do!" They said, "You scary, call police" DO NOT STAY HERE! They won\'t help you when you need help. The room had old sheets, food left on the bedspread, mold on the shower head and in the shower. Disgusting. Not Safe.

The hotel is very ok. It is very basic. There are very few extras, but for the price that can be expected. On my arrival, it was clean. I stayed 3 nights. Room service serviced my room with Towels, emptied the trash and a made bed after the first night. After the second night, they did nothing! No Towels, no made bed, no emptied trash. I have never stayed in a hotel with No Service. Very disappointing.

Nice little inn to stay, free parking and the rooms and restrooms were very clean

Bed was horrible. Shower was in poor condition. No shampoo or body soap. No shelf to put it on. Had to put it on the dirty floor.

Easy parking, clean rooms, fair price, close to freeway

Clean and quiet space.

The property looks decent from the outside… The buck stops there. The staff were really nice and check-in went quickly. The actual room smelled horrible and it’s the first thing that hits you. They don’t keep the windows at least cracked to get some air in there. The pillows had dust all over, the floor was not swept at all, the water in the bathroom came out cloudy and the toilet had no handle attached to it. I contacted Expedia with photos of the problems in the bathroom and they contacted the front desk. The staff refused to fix the toilet and claimed they had no more rooms. They then refused to refund me for the remaining day. Expedia expressed disappointment with the staff’s attitude so much that they paid for me to get a room at another hotel so I checked out a day early and I had to brush my teeth in the parking lot with water I had in my car because I refused to put that nasty water in my mouth or on my body.

Very clean. Staff was friendly and helpful. I’m definitely staying here next time in OC.

Not a very good experience. Checking in was very slow, rooms were not very clean with rust in the bathtub. Late night slamming of doors snd people drinking in the parking lot. I would not recommend this hotel.

Smell disgusting

It's pretty good. I don't have any complaints. For the price, it's pretty good. A fridge, a microwave. Only thing is I wish they had a way to watch Netflix but you can bring your fire stick or whatever and hook it up to watch movies with your lover.

Bed was horrible. Shower was in poor condition. No shampoo or body soap. No shelf to put it on. Had to put it on the dirty floor.

Room did not look like the pictures on the site. I was greeted by an unpleasant employee at the front desk when I came to check in. When I got to the room, the beds did not have comforters and the shower water was luke warm at its best and the shower pressure was minimal. This place definitely needs to up there amenities or lower the nightly rate.

It was perfect just for a 1 night stay!

The heater didn’t work, the room temp was 51°. No blanket on bed just a bed cover, we used the 2 towels for some heat. The floor tiles creaked due to missing grout. There was no weather stripping around entry door, you could see light coming through, as well as cold air. At 8:00am when we left, front office closed, left key card thru window slot blocked with a rolled towel…if the room 241 was average then we definitely do not recommend a stay this hotel

A clock of any kind would have been nice.

Walls were thin. I could hear conversations from both rooms adjacent to my room. On a scale from 1-10 for comfort, the bed was a 4.

Clean and quiet space.

Very decent Motel and accommodations. Access to the Motel requires entry from the south only because of a raised center road divider with an entry lane to a freeway onramp. That means you have to either enter the main street from a road 1/4 mile south of the location or drive south on Tustin, pass the Motel and go under a freeway overpass and turn left at the next intersection and turn around in a shopping center parking lot and re-enter Tustin heading north. For $125 per night, that sucks.

walls are thin!

Someone was trying to break into my room before sunlight. I called Hotel from my room, shaking with fear, and told them I was scared someone is breaking in. They said, "There is nothing I can do!" They said, "You scary, call police" DO NOT STAY HERE! They won\'t help you when you need help. The room had old sheets, food left on the bedspread, mold on the shower head and in the shower. Disgusting. Not Safe.

Room did not look like the pictures on the site. I was greeted by an unpleasant employee at the front desk when I came to check in. When I got to the room, the beds did not have comforters and the shower water was luke warm at its best and the shower pressure was minimal. This place definitely needs to up there amenities or lower the nightly rate.

Website states that pets are allowed at regular price. That statement was not honored at check-in. There are many paint spots on the bathroom facilities. The paint job was obviously done by an amateur. Please have a family member scrape off the paint spots with their fingernail. The garden is a nice addition.

Front desk sold me two extra rooms for one agreed price, then called me later that same night saying they have to charge me more. They handled the situation very unprofessionally and the manager kept trying to tell me I’m still getting a deal after increasing the price. Don’t stay here, there’s better options and cheaper options.

Check in was challenging because the clerk did not understand the use of diminutive names for example: Cathy for Catherine so gave me a hard time telling me he could refuse me because my reservation had the diminutive (I only use) while my CDL had the full birth name. When making the reservation I did not see a flag stating a fee for a second vehicle for a two person reservation. He did not want to give a key to my friend who would be arriving later from LA. He finally agreed to give my friend an envelope in which I placed the second key. He charged $15.00 for my friend to park. We went out early morning for stargazing, I noticed more than 12 open parking spots. There was popcorn and other small debris on the floor when I entered the room. The coffee maker did not work. Positives were good location for access to Black Star Canyon and the water pressure in the shower was good. If one person just needs a place to stop for the night en route elsewhere this is fine, for two or more people looking for a leisure place to meet and visit this isn't th eplace.

The property looks decent from the outside… The buck stops there. The staff were really nice and check-in went quickly. The actual room smelled horrible and it’s the first thing that hits you. They don’t keep the windows at least cracked to get some air in there. The pillows had dust all over, the floor was not swept at all, the water in the bathroom came out cloudy and the toilet had no handle attached to it. I contacted Expedia with photos of the problems in the bathroom and they contacted the front desk. The staff refused to fix the toilet and claimed they had no more rooms. They then refused to refund me for the remaining day. Expedia expressed disappointment with the staff’s attitude so much that they paid for me to get a room at another hotel so I checked out a day early and I had to brush my teeth in the parking lot with water I had in my car because I refused to put that nasty water in my mouth or on my body.

Very clean. Staff was friendly and helpful. I’m definitely staying here next time in OC.

Bob was super helpful at check in. Great night for a quick stay in Orange County.

Check-out at this location is at 11:00 am. However, at approximately 8:30-9:00 am, construction began on the other side of one wall of my room, as well as another area down the hall. I called the manager to complain, and asked that he allow me to stay until at least 12:00 pm, if not later, as I had very little sleep the night before due to the discomfort of the bed. I had a 10 hour drive ahead of me, and needed as much rest as possible. If he could not grant me the additional time to rest, then I asked him to refund a portion of my stay. He said that he would hold further construction until 11:00 am, however, this was a lie. Instead, he began what sounded like power-washing another side of the building, causing an equal amount of noise, this time on another side of the building that effected my room. The manager insisted I leave by 12:00 pm, which I did. I would greatly appreciate Expedia's assistance in expediting a refund of my rate and fees from this location. They do not qualify to be listed on your site.

Not a very good experience. Checking in was very slow, rooms were not very clean with rust in the bathtub. Late night slamming of doors snd people drinking in the parking lot. I would not recommend this hotel.

It was nice and close to everything

Check in was challenging because the clerk did not understand the use of diminutive names for example: Cathy for Catherine so gave me a hard time telling me he could refuse me because my reservation had the diminutive (I only use) while my CDL had the full birth name. When making the reservation I did not see a flag stating a fee for a second vehicle for a two person reservation. He did not want to give a key to my friend who would be arriving later from LA. He finally agreed to give my friend an envelope in which I placed the second key. He charged $15.00 for my friend to park. We went out early morning for stargazing, I noticed more than 12 open parking spots. There was popcorn and other small debris on the floor when I entered the room. The coffee maker did not work. Positives were good location for access to Black Star Canyon and the water pressure in the shower was good. If one person just needs a place to stop for the night en route elsewhere this is fine, for two or more people looking for a leisure place to meet and visit this isn't th eplace.

Easy parking, clean rooms, fair price, close to freeway

Very decent Motel and accommodations. Access to the Motel requires entry from the south only because of a raised center road divider with an entry lane to a freeway onramp. That means you have to either enter the main street from a road 1/4 mile south of the location or drive south on Tustin, pass the Motel and go under a freeway overpass and turn left at the next intersection and turn around in a shopping center parking lot and re-enter Tustin heading north. For $125 per night, that sucks.