Coach House Hotel & Spa Tzaneen

This beautiful hotel is very grand and is still very classy. It is showing its age however, but we still had a wonderful experience, with my husband celebrating his birthday at dinner where the staff made his night very special. The staff are excellent and we thoroughly enjoyed our 2 night stay.

I had a fantastic suite with all the amenities and comforts. Delicious dinner. Wonderful staff.

Management needs to seriously apply quality assurance processes. Especially on cleanliness of rooms and restuarant service. A mere ordering of drinks from some waitress, in a quarter full dinning place, took about 20 minutes. Covid lockdown restrictrictions -vely affected some hospitality businesses. But this doesnt mean quality service should be below 3-star level. Except my concerns, my stay was good with magnificent views!