Bucharest Comfort Suites Hotel

Det var en lidt blandet oplevelse. Afsted på en forlænget weekend 8 mand. Vi ankommer til hotellet midt om natten, og er ret trætte og vil egentlig bare gerne check in hurtigt og op og sove asap. Men det synes receptionisten ikke var en god idé, det tog ihvertfald næsten 45 min at checke ind, fordi hun skulle udfylde alle data fra vores pas, og der skulle underskrives et eller andet GDPR-crap. Derudover skulle vi betale ekstra for to ekstra opredninger, det var selv om vi egentlig havde betalt en god sum penge for at få 3 suiter. Selve kvaliteten af suiterne var en blandet fornøjelse. Den ene var super fin og nærmest flot, samt stor og hyggelig. Den anden var så grim og falde færdig, at tapetet var ved at falde af flere steder. Det mest positive var at der lå et minimarked mindre end 1 min derfra, her kunne der handles 24 timer i døgnet.

Çok merkezi METRONUN HEMEN YANINDA. Havaalanından 100 numaralı otobüse binildiğinde (20 lira) sondan bi önceki durakta inip karşıya geçerek sadece 5 dakika yürüme mesafesinde otele ulaşabiliyorsunuz.. Konumu harika, her yere yakın şehrin gezilecek yerlerinin büyük çoğunluğu otel civarında. Otel eski ama temiz ancak ses yalıtımı yok. Cadde üstünde olması nedeniyle trafik gürültüsü ve geceleri reklam panosunun ışığı geliyor odanın içine, bu da odayı çok aydınlık yapıyor. Personel samimi yardımsever. Otelin bitişiğince luca adlı yerel hamur işleri yapan bi fırın var, lezzetli sıcacık şeyler yemek için harika. Lucanın hemen yanında acil ihtiyaçlar için su vs bir bakkal var bu da avantaj...

Room outdated and neglected, bathroom even worse, now understand why no bathroom photos. NO HOT WATER for entire 4 days stay with different reasons given. Stains in bath and basin. Failed to make bed on one morning. Balcony a health hazzard, curtains didn't fit window or close. Flicking light, drilling late at night.....was like a sketch out of Faulty Towers ..... absolutely shocking! Photos taken to validate what I've said.

Other than the rooms being out-dated overall a solid stay

We booked a room for 3 adults. We were supposed to get a king size bed, but instead we had a smaller queen size that couldn't accommodate all of us. We paid about $90 per night, and were told it would cost an extra $75 per night for a rollaway bed. I told the manager that is unacceptable as we booked a room that was supposed to accommodate all 3 of us and didn't expect price to almost double for an extra bed. Apparently, this hotel is selling rooms and if you want a bed is extra... As customer we did nothing wrong, followed the booking process, specified 3 adults, and select the room that was promised to accommodate all of us. The booking process did not specify the extra fees to expect for the need of a rollaway bed. The manager didn't care at all for our concerns and not once apologized, showed any empathy or tried to work with us. To make matters worse, we've been a repeat customer for the last 3 years, but she didn't make any effort to work with us or offer any options. Simply didn't care if she lost a repeat customer, just wanted the money. It's a shame, because otherwise, the hotel is pretty nice and conveniently located.