Name: Hotel Toscana Plaza
Address: Calle 10 No. 65-31, El Gran Limonar - Cataya, Cali, Cali (and vicinity), Colombia, Cali, Valle del Cauca, Colombia
Rating: 7.83

Guest reviews

7.8

Good

Based on 837 verified reviews

Who stays here?

Business

39%

Couple

28%

Family

12%

Group

12%

Solo

6%

What guests think

AI-generated summary based on recent guest reviews

At Hotel Toscana Plaza, many guests highlight the friendly, helpful staff and a convenient location near shops and restaurants, while feedback on upkeep is mixed, citing dated areas, maintenance needs, and occasional cleanliness or pest issues.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

2

Viany

13 Jan 2026

·

Stayed 15 nights

This hotel has serious hygiene and pest control issues. I found a large cockroach in my room, including inside the refrigerator. After being moved to another room, another cockroach entered from under the door. Management never contacted me despite multiple requests. I received compensation, but it was not fair given the situation. Unacceptable standards of cleanliness, poor communication, and lack of accountability. I do not recommend this hotel.

10

James

8 Nov 2025

·

Stayed 3 nights

Staff is great and helpful as always. Breakfast is great

10

James

8 Nov 2025

·

Stayed 1 night

Staff was courteous room was clean.

8

ALBERTO

29 Oct 2025

·

Stayed 2 nights

Great service !

10

Diego L

27 Oct 2025

·

Stayed 2 nights

Good location and good food

Calle 10 No. 65-31, El Gran Limonar - Cataya, Cali, Cali (and vicinity), Colombia

Location

Located in Cali (Cañaveralejo - Seguros Patria), Hotel Toscana Plaza is within a 15-minute walk of Santiago de Cali University and Premier Limonar Mall. This hotel is 2.6 mi (4.1 km) from Olympic Stadium Pascual Guerrero and 2.9 mi (4.7 km) from Dog Park.

Farallones Clinic(0.4 Miles)

Santiago de Cali University(0.6 Miles)

Premier Limonar Mall(0.7 Miles)

Palmetto Plaza Shopping Center(0.7 Miles)

Cali Ophthalmology Clinic(0.7 Miles)

Colombia Clinic(0.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 13:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site.

A complimentary buffet breakfast is served daily from 6:30 AM to 10 AM.

Pets are allowed in specific rooms only, with a fee of COP 50,000 per pet, per night. Service animals are exempt from fees.

Check-in is at 3:00 PM and check-out is at 1:00 PM. Early check-in and late check-out may be available upon request, but additional charges may apply.

A roundtrip airport shuttle is provided for a surcharge of COP 75,000 per vehicle, available 24 hours. Guests must contact the property with arrival details before travel.

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, so contacting the property for details is recommended.

The hotel is located in Cali's Cañaveralejo neighborhood, within a 15-minute walk of Santiago de Cali University and Premier Limonar Mall. It is approximately 2.6 miles from Olympic Stadium Pascual Guerrero and 2.9 miles from Dog Park.

Yes, there is an outdoor swimming pool available, with access from 9 AM to 10 PM. The pool is seasonal.

Children are allowed at the property, but specific policies regarding complimentary breakfast may apply. Parents traveling with children under 18 may need to present additional documentation at check-in.

The property offers rollaway beds for a fee of COP 55,000 per day, subject to availability. Advance request is required for confirmation.

Hotel Toscana Plaza

Amenities

Property description

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Guest reviews