Name: Royal Palace Hotel
Address: Zhansugurov Prospekt 178, Almaty, Kazakhstan, Almaty, Kazakhstan
Rating: 7.2

Guest reviews

7.2

Good

Based on 321 verified reviews

Facilities

7

Cleanliness

8

Rooms

8

Service

6.6

Location

5

Dining

6

Who stays here?

Business

100%

8

Stephen

13 Oct 2025

·

Stayed 1 night

It was clean

10

Stephen

8 Oct 2025

·

Stayed 7 nights

Good place to stay

8

Craig

31 Aug 2025

·

Stayed 5 nights

It was a great hotel for a very good price.

8

Francez April Jane Berciles

22 Aug 2025

·

Stayed 5 nights

We had a decent stay overall, but a couple of things could be improved. The rooms aren't soundproof, so I was often woken up in the middle of the night by the sound of doors banging from outside. Also, the AC in our original room wasn't working well, and we had to request a room change. That said, the rest of our experience was great. The staff were very helpful and accommodating, which we really appreciated.

8

Robert

3 Aug 2025

·

Stayed 1 night

Close to airport for early flight. WIFI was good and dinner. Not a walk around place. Clean aged but maintained ok.

Zhansugurov Prospekt 178, Almaty, Kazakhstan

Location

With a stay at Royal Palace Hotel in Almaty (Jetysu District), you'll be within a 10-minute drive of MEGA Park and Gabit Musrepov Kazakh Theatre for Children and Youth. This hotel is 13.9 mi (22.3 km) from Shymbulak Ski Resort and 3.2 mi (5.2 km) from Hippodrome.

Gabit Musrepov Kazakh Theatre for Children and Youth(2.7 Miles)

MEGA Park(2.7 Miles)

Hippodrome(3.2 Miles)

28 Panfilov Heroes Memorial Park(3.3 Miles)

Zenkov Cathedral(3.6 Miles)

Green Bazaar(3.8 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 14:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site.

Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee of approximately KZT 3500 for adults and children.

No pets and no service animals are allowed at this property.

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Yes, airport shuttle services are available for a fee of KZT 5000 per vehicle (one-way, maximum occupancy 11). Guests must contact the property 24 hours prior to arrival to arrange the transfer.

The property features step-free entrances and wheelchair-accessible facilities in public areas, ensuring comfort for guests with disabilities.

The hotel is located in the Jetysu District of Almaty, within a 10-minute drive of MEGA Park and Gabit Musrepov Kazakh Theatre for Children and Youth. It is approximately 13.9 mi (22.3 km) from Shymbulak Ski Resort and 3.2 mi (5.2 km) from Hippodrome.

Children are allowed at the property, and the minimum age for children to stay for free is not specified.

The property offers rollaway beds for a fee of KZT 9000 per day. Advance request or confirmation may be required.

Royal Palace Hotel

Amenities

Property description

Book on Vio

Guest reviews