Monumental Hotel Orlando

The hotel is in very bad shape. It is falling apart, everything in the room is stained, rusty, or missing pieces; even the hair dryer was half melted ( the plastic). The smell to extreme old property mixed with humidity and old carpets are unpleasant. I'm not like to give bad reviews but in this case I have to, I don't understand where or when came some reviews that I read before make the reservation but is nothing like the picture. Even the pool was green. The only thing good was the staff...and the tv ( that works ok). The days of Glory the it should had have are way gone.

Arrived 20 minutes before check in and they wanted to charge me $50

Weve stayed here before and had a wonderful experience 4+ day stay.This last time was a 1 night trip. Carts that were available are broken (wheels popped) rendering them inoperable unless your planning on hurting yourself. The morning of check out we asked for late check out and were told we could stay til 12 free. At 10:45 am my husband took our stuff to the car leaving my daughter and I alone. I had just gotten out of the shower and was completely nude when my room door suddenly opens no knock no "housekeeping" alert the worker just let themselfs in and then ran out of the room realizing we were still in there. I have no idea if this was a woman or man employee. When calling the front desk the only thing offered was check out for 3pm free. At that point I didnt feel safe anymore and just wanted to leave. No refund no apology no call or email from the manager like we were told we would recieve just told that "Gladys may have gotten the rooms confused". Which I can totally understand if someone had atleast knocked or made themselves known before entering my room. We were planning on making this our go to hotel since its so quiet but after this experience I would recommend staying far away.

literally disgusting..........

Great pool and hot tub. Bed was broken and sunk in the middle. There was only one microwave for the whole building to share in a common area. This place seem outdated.