Not sure I will have enough characters to write everything that was wrong. So I will be direct and describe all issues as simply as possible from here. 1. Check in on May 4th. Late which I called ahead 2x to let them know. So did check in at 2-3 am. From the time of getting keycard to coming down to front desk to ask for linen was about 20 minutes. Me and my two children had unloaded all our belongings then once inside I inspected room for cleanliness, bugs and clean sheets and towels. 1. Sheets had obviously been slept in and wrinkled up and barely hanging onto bed. There were several pieces of hair everywhere on both beds. Also so many burn wholes on the fitted sheet, flat sheet and blanket. Not 15-30 but about 65-75. And not new so they had been washed before and hardened on the edges of the burn. Small and big ones. 2. Tub had mold all along edges of it. And walls had built up soap scum. The doors and light switches were covered in filth. Brown stains from spills and overall dirt. So I went down to ask for new linens. The man said that he doesn’t have access to linens this time of night. Which is a lie. I’ve been to several motel/hotels in my 42 years of life and have never heard that linens were only available at certain times. He was nasty with me and told me that I took to long in that room to be coming down now to ask for new linens which btw I was only there for about 20 minutes and half that time I was unloading all my stuff into said room. I then threw out a
Not sure I will have enough characters to write everything that was wrong. So I will be direct and describe all issues as simply as possible from here. 1. Check in on May 4th. Late which I called ahead 2x to let them know. So did check in at 2-3 am. From the time of getting keycard to coming down to front desk to ask for linen was about 20 minutes. Me and my two children had unloaded all our belongings then once inside I inspected room for cleanliness, bugs and clean sheets and towels. 1. Sheets had obviously been slept in and wrinkled up and barely hanging onto bed. There were several pieces of hair everywhere on both beds. Also so many burn wholes on the fitted sheet, flat sheet and blanket. Not 15-30 but about 65-75. And not new so they had been washed before and hardened on the edges of the burn. Small and big ones. 2. Tub had mold all along edges of it. And walls had built up soap scum. The doors and light switches were covered in filth. Brown stains from spills and overall dirt. So I went down to ask for new linens. The man said that he doesn’t have access to linens this time of night. Which is a lie. I’ve been to several motel/hotels in my 42 years of life and have never heard that linens were only available at certain times. He was nasty with me and told me that I took to long in that room to be coming down now to ask for new linens which btw I was only there for about 20 minutes and half that time I was unloading all my stuff into said room. I then threw out a