Crowne Plaza Jordan Dead Sea Resort & Spa by IHG

The room was good and the staff were excellent. The Customer Relationship Manager was super helpful and professional.

Clean! Good location! Lovely staff

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room service was not impressive. called in multiple times to get an order done. facilities could use some maintenance given the price offered by the hotel.

So far I am disappointed with my 1st night, I paid a lot of money for a room and hotel that doesn’t deserve a 5 star. Very dated hotel no coffee machine at breakfast still can’t understand how for a supposed 5 star and no machine at the breakfast buffet . I then waited 1 hour for a coffee sachet mixed with water. (5star) still hard to believe . Could not take a proper shower as the water is very low. Unfortunately couldn’t get an early check out and refund of the 2nd night . So I have to stay another night that I wish I didn’t have to as it is not worth the money I paid .