City Center Jerusalem

Nasty reception. Smelly , unusable pillows and blankets. Ripped towels. Noisy due to construction… not stated. Broken hair dryer.

Everything from checkin to the room itself was horrible. The man at the reception desk was very nasty when we asked for late check out on Shabbos. The blanket and pillows in one of our 2 rooms were unusable, as they smelled like dirty feet. My daughter and son in law had to sleep with jackets on. In our room we had 2 bath towels, one of which had a huge hole in the middle… it was so thin that it didn’t dry my husband. The hair dryer in the bathroom didn’t work. We had to have someone come to the room to fix the TV. When we reported these issues to the person on duty at checkout, he said he’d let the manager know. From Friday afternoon (actually we arrived at 11 on Friday) until Sunday, according to the workers , there was no manager available on the premises. We will never stay in this hotel again. Worst experience ever.

couldnt open the balcony door- but the upside was that there was no traffic on the street as it was all dug up. However, pleasantly surprised about the room. The bed was comfy, linens were nice, well appointed bathroom and kitchenette.

Great location, budget friendly accommodation with Old City and other tourist attractions in easy walking distance.

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