Best Western Plover-Stevens Point Hotel & Conference Center

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The room had a funky smell. The hot tub was not hot and the Jets did not work in the breakfast was subpar.

The fitness center: no towels, so sanitizing equipment, no water, no air flow control (they kept it HOT in there), and the WORST part? The only treadmill they had was broken. One of 2 ellipticals was broken. When I told the front desk that their treadmill was broken, they already knew it. Yet never told us upon checkin, so I wasted 15 minutes trying to get it to work. I asked the front desk if they planned to fix the treadmill or get a new one, and they indicated they had no interest in doing so. He told me to use the elliptical instead. As if he knew what my fitness routine is and can tell me how to exercise. The pillows in the room: what a joke. Four little travel pillows for a king bed. They had a game room ... which had an overwhelming smell of weed.

Room was clean, that is about all this hotel had going for it. Pool area was dirty, garbage and candy wrappers laying on the floor all 3 days. Maintenance closets left open, cleaning equipment laying on the floor, trip hazards.. Oh, and no pool towels were available. We had to bring our room towels. The dirty towel bin was completely full. In the room, or fridge did not work and stunk because of it. The bed was fairly comfortable. Free breakfast was probably a 2/10. Waffle maker, rubbery lukewarm eggs, sausage gravy, and sausage patties to go with either thawed out pre-baked biscuits, piece of bread(not sure on type of bread, wasn't white bread for sure) or English muffins. No fresh fruit. 3 kinda of cereal, one of which was empty. Standard yogurt cups. Butter was refrigerated so it was hard as a rock and couldn't be spread on waffles. Hotel was NOT busy during our stay, maybe 5 cars in the parking lot. Front desk does not have someone staffing out 24 hours, you have to call a number to get someone. In fact, not once during our stay was anyone sitting behind the check in desk. The first night, someone was standing at the desk at about midnight yelling "HELLO" repeatedly trying to get someone to assist him. I would not recommend this hotel unless you just need a quick unforseen stay for a night and can't afford to drop $100 on a more respectable hotel.

Room was not vacuumed and tv didn't work. I got moved to another dirty room, i changed batteries in the remote. This is the 3rd BE that the pool pictures must of been taken on day 1 of new pool, this pool had dustand debris around it. Did eat breakfast, didn't trust cleaning. Found a pub hair when i pulled back sheets.