General Palmer Hotel

The main Hotel is very nice, however because we booked through Hotels.com our room was in an adjacent property and not in Main hotel. We were the only party not staying in the Main Hotel. Asked staff and was told they do not control the rooms choosen through Hotels.com, if we would have booked directly we could have stayed in Main hotel.

First time to Durango, wanted somewhere with character and central. This is it. I didn't look in the new wing, but I can see why other reviews say to stay only in the old hotel - the rooms are small and a bit odd, and I myself wouldn't stay in the ones without windows, but there's oodles of character, and in a good way. And while unusual, everything except the bathtub itself had been renovated nicely (and the tub - maybe 1960s - didn't need it, it's just old). The hotel itself is kind of cool with the old elevator, and the lounge/breakfast area is like a nice old comfortable Pullman car, very classy and very pleasant to sit in. And while the breakfast superficially wasn't really much more extensive than a chain breakfast - waffles, toast, yogurt, some fruit - just the setting and the fact it was nicely served and presented - makes all the difference. There's lots of shops and restaurants within a very short walk, the parking is great, and the railway is literally next door. We were only there one night, and I think it was the most expensive of several hotels on our trip. But I'd definitely go back, and hopefully for longer. Highly recommended!

Great location and a great place to stay.

Breakfast really good. Parking excellent. Shopping seconds away.

Chandler and all the front desk staff are always wonderful.