Quality Inn Southampton

The staff was really sweet

was there for a night. But, all looked very nice and clean. Will look to come back again.

Room was clean and spacious with microwave, fridge, and desk for me to work. Beds were comfortable and bathroom was stalked with shampoo and lotion. I got to breakfast at 7 AM, there was very little left, croissants were stale and coffee was cold.

Enjoyable stay. Staff was helpful and room very clean.

ABSOLUTELY TERRIBLE SERVICE AND BAD FAITH. I booked a room by accident at 7:00 PM tonight. Within 10 minutes of realizing the error (Itinerary # 72069035164533), I contacted both the hotel and Expedia to cancel. This was not a minor inconvenience, I was urgently seeking immediate shelter during a severe snowstorm, and the hotel was 40 minutes in the wrong direction with hazardous driving conditions. Despite the instant cancellation request and the life safety urgency, management unjustly and cold-heartedly refused the refund. At 9:00 PM, I was unable to reach the hotel for shelter, yet they kept my money. Basic human decency and customer safety is not valued here. I demand an IMMEDIATE, FULL REFUND. Avoid this place if you expect any integrity or consideration.