Considering I had to stand in the lobby and wait for an attendant for almost 20 minutes, I was able to get someone when I called the number to the hotel and got the booking agent, who then called the hotel to get someone. I finallynally got checked in 30 minutes later. Then, adding more fuel to an already bad experience, I was informed that the Elevator was broken and had been that way for over a month, so I was forced to climb 3 flights of stairs. Then, getting to the room, nothing worked, neither the tv nor the room phone, so back down the steps again I went. I was given another room, which was supposed to be non-smoking, but a smoke smell was in the room. Exhausted and disgusted i tried to make the best of it, but gave up and left at 415am and went back home to a cold house without any heat, which is why I was at the hotel to begin with. The whole experience was terrible, and I definitely will not recommend or entertain anything here in the future. The cleanliness of the hotel was something to be desired as well.
Considering I had to stand in the lobby and wait for an attendant for almost 20 minutes, I was able to get someone when I called the number to the hotel and got the booking agent, who then called the hotel to get someone. I finallynally got checked in 30 minutes later. Then, adding more fuel to an already bad experience, I was informed that the Elevator was broken and had been that way for over a month, so I was forced to climb 3 flights of stairs. Then, getting to the room, nothing worked, neither the tv nor the room phone, so back down the steps again I went. I was given another room, which was supposed to be non-smoking, but a smoke smell was in the room. Exhausted and disgusted i tried to make the best of it, but gave up and left at 415am and went back home to a cold house without any heat, which is why I was at the hotel to begin with. The whole experience was terrible, and I definitely will not recommend or entertain anything here in the future. The cleanliness of the hotel was something to be desired as well.
