Chitose Airport Hotel

😊

We booked a non-smoking room, they checked us in confirming it was a non-smoking room but gave us a smoking room. When we asked for a different room they giggled and said they had no more non-smoking rooms. This was not an error and not disclosed up front. If it was disclosed up front we would not have been as disappointed and would have considered changing hotels after experiencing the room. The price and experience/comfort did not meet expectations.

駅チカ。 空港へね無料送迎バスあり

部屋が、広くてのびのびできた。 部屋の狭いユニットバスに入ったあと、近くのホテルの大浴場のチケットがあるとのパンフレットに気が付き、フロントに確かめたら、徒歩１分で手ぶらで行けるとのこと。チェックインの際に教えてくれてたらと思いながらも、着替えて大浴場へ向う。とてもいいサービスだった。

Friendly and helpful staff. Comfortable beds and clean room.