Sapporo's Secret Onsen Sanctuary Marukoma Onsen Ryokan

Age Requirements
Minimum age to check in is 18 years old

Pets
Service animals are allowed;Service animals are exempt from fees/restrictions;Pets not allowed;

Front Desk Services
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property offers pickup service from Shikotsukohan Bus Terminal only.

Identification
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges;

Children And Extra Bed Policy
Extra-person charges may apply and vary depending on property policy; Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding; No cribs (infant beds) availableNo rollaway/extra beds available

Dining
Satisfy your appetite for lunch at Komakusa, a restaurant which specializes in Japanese cuisine, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.Fee for buffet breakfast: approximately JPY 2420 per person;

Mandatory Fees And Taxes

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.