Europa Royale Bucharest

facilities were excellent. However, the bar could have been open longer; closing the bar at 23.00 in a city like Bucharest is clearly out of touch with customer aspirations.

Our stay was pleasant. The hotel too. And beds were comfortable and the rooms a good temperature. The breakfast selection was extensive and the staff helpful. Location was excellent. Parking is not available at the hotel but there is a good parking lot a 5 min walk away. Would stay again.

Friendly staff, clean hotel and great breakfast. Sadly no on site parking as advertised but the off site was good and secure and only a 5 min walk - just a shame we had to drive round the block twice to get into the hotel to ask, maybe advertise its Steko Parking. Noise was unbearable Friday night - loud music until last 0300!

Even if our room was on the square side it was quiet, room was comfy and big (queen room), really great breakfast, nice and helpful staff. Obviously lots of food choice nearby in old tow. Taxi can't go to the entrance which could be an issue if you have a lot luggage like we had, but apart from that a really great hotel

The downs are parking, parking, and parking! After riding around the hotel area for 20 minutes looking for the mentioned parking within 800 ft of the hotel, we stopped to call for help. Help came in the form of being given three different spellings for a private parking companies that could not be located on GPS. FINALLY, we located the University parking garage and trekked 1/3 mi. across old town with our luggage. Once we arrived, the hotel is very nice and central in the old town area that makes site seeing easy. The room was nice and breakfast was delicious. Only negative about the room was the air conditioning did not work.

It is a clean, well run property. Nice and helpful staff . It's in a pedestrian only zone . But a safe pickup place for Uber,Bolt, or taxis us just a few meters away. My only complaint is that they keep it much too warm. The only way to keep the room comfortable was to turn off the heat - it was heated well enough from the hallway.

Strategic location, public transportation within walking distance, main entrance is hard to locate for first timer if using public transportation, helpful receptions: Cosmin, Patric and Maria.

An excellent hotel on the edge of the old town, which couldn't have a better location. 5 minutes from the airport express bus-stop and very close to Manuc's historical inn. Walking distance to everything in the old town. There is a bar across the street from the front door which is very loud on Saturdays, but if you avoid overlooking that, it's just perfect.

Great location for Old Town, shopping and transport links. Very clean too.

Amazing staff and clean facility. No parking !!!! We had to park 10 min away and to carry our luggage.

This hotel is a 2 star… 3 at best. It is in desperate need of a renovation. Let’s ignore that the only thing that worked in the mini fridge was the light, or that the hair dryer was kept together with a zip tie, or that the bottom of the string for the SOS was cut to be 7 feet off the ground, completely defeating the purpose, or that the bed comforter barely covered the top of the bed… but let’s talk hygiene. The mold in the shower was unruly. I witnessed the bartender rinse out glasses, dry them with a towel, and put them away. No soap used or actual washing done. And the hygiene trash cans in the lobby women’s bathroom looked like they hadn’t been changed in a week. Do yourself a favor and stay somewhere else.

Un buon hotel in ottima posizione, la pulizia delle moquette è un po' carente

This hotel is centrally located in the old city. It’s the perfect spot to explore Bucharest from. The hotel is just off a main road that runs through the city. There is a taxi drop off point just outside the hotel; about a 30 second walk away from the hotel entrance. I was a solo female traveller to Bucharest and I felt very safe staying at this location. The hotel room was spacious, clean and the staff were very friendly. There’s lots of options for food around the hotel too. This is the perfect spot to stay if you want to walk around and reach all the main locations to visit in the city.

The Urbanist bar directly opposite the hotel was extremely noisy. Our room was facing the bar which was open until 2am. After the bar shut people leaving the bar were not considerate and continued to hang around well after 3am. We had complimentary earplugs provided by the hotel on our beds upon arrival which says it all. The rroom and bedding also smelt of cigarette smoke.

This is a very modern hotel in the nice Bucharest Old Town. However there were stains all over the carpet in my room and the basin in the bathroom had obviously not been cleaned - I never understand how such a simple thing as keeping rooms clean gets overlooked particularly in a nice hotel like this one. There also seemed to be a problem with the temperature control in the room - the whole hotel seemed too hot but I couldn't set the temperature any lower - it was fixed at 25C

Clean, friendly staff. Would definitely recommend it and stay there again.

Great location for Old Town, shopping and transport links. Very clean too.

Perfect location, clean, good breakfast, friendly staff!

Yes staff is polite as usual, room was clean.

The cleaningness in the room is so terrible, and it seems their carpet didn't clean for couple months, i can see the dust on the top of the catpet, plus I found out some ants in walking around the bathroom. In addition, when I washed my socks in the sink, then the foam came out from the bottom around drain outlet area of the floor in the bathroom.

Hotel is good for being central to everything.. but you need to book an internal room otherwise the street noise comes through

Beautifully decorated and clean . Our rooms were refreshed daily. Beeakfast boxes were convenient when we had early trips booked. Our room had all the facilities, only slight negative was thd twin beds were extremely small. But otherwise clean and comfortable

Sehr zentral gelegen. Freundliches Personal. Schöne Zimmer. Keine Minibar. Probleme mit der Klima. Zimmer sehr schön und generell sehr sauber. Sehr schönes Hotel. Für einen Kurzurlaub absolut zu empfehlen.

Fine for a city break. Worn and tired room. Broken shower on the wall that was very hard to turn on/off and use. Shower often flooded the bathroom during use with the floor vent. Yellow water coming out taps & bath. Went to bar for 241 aperol and were given a bill in full, was told we should have said before we ordered?!

Very old. Air conditioner very noisy, very cold shower room. Minibar empty.

I got room 101 . Probably the only room on the 1st floor . Next to the conference rooms and right next door to the public bathroom where the people from the conferences seam to congregate so it was loud early in the morning and if you are happen to be showering during conference hours you’ll burn with the hot water from the shower as they flush the toilet in that public bathroom. Also I reported a musty foul smell so they diligently sent the cleaning person with something that looked like windex ( multipurpose cleaner) as room freshener . Also there is a thermostat in the room but no AC exhausts only vent that didn’t seamed to blow any air so if it’s hot outside you might wanna get a different room since also the windows are facing the hotel indoor lobby so you can’t open them and since that room is directly in front of the conference rooms you might wanna keep your black out curtains closed at all times for privacy. Over all terrible value for the price

Hotel is in a great Old City location, close to restaurants, bars, and clubs. It is 50 feet away from the Old Court Church and the justly-famous Hanul Lui Manuc Inn/Restaurant. And only a very short walk to Piata Unirii metro station. Room was clean, a comfortable size, with a nice street view. The staff is friendly, helpful, and their English is good. HOWEVER, the rooms overlooking the street are noisy. There’s no way to disguise this. There is a LOT of construction taking place at the Piata Unirii; it will be grand when it’s all finished, but even after the construction is finished, there are restaurants and bars close by, and these will NOT be gone, even if the construction is gone. Party noises and traffic/emergency vehicles are, sadly, pretty evident. Let me be clear: I liked this hotel; I slept ok, and the hotel is a great location. But if you need total quiet, you may need someplace else.

Very close to the beautiful Old Town, with lots of eateries nearby. Big, spacious room with fridge and coffee machine; however no kettle to boil water for tea. Good breakfast

The rooms were very warm, 28’c. The temperature in the rooms could not be changed, and a lot of the rooms did not have windows facing fresh air. Also a lot of noise from the bar next door. Would not stay here again!

Hotel location is great, right in the old town with many bars and restaurants near by. The hotel itself is really beautiful and very nice staff with high service level. The only issue was with the aircon, which was on "winter mode" which made the rooms too warm with no option to cool it a bit. In general, its a great place to stay with very high value for money. I recommend.

Excellent location. -Close to the metro station -Bars and restaurants just around the corner. And, special thank you for Maria and Gabriela for the great service and being helpful at the reception!

Staff were wonderful and helped us out when we were in a spot. Clean lovely friendly place to stay.

Hi desk staff was exceptionally helpful. Gabriella and food and beverage manager Alaina. All staff was very nice. Loved the location . Thanks

We've had a couple of days here. Nice friendly staff and nice clean rooms. Breakfast was good. We ordered airport transport through their services (3rd party service), and the taxi arrived very late at the airport to pick us up. This was not the hotels mistake, but what the hotel staff did to make it up to us was above and beyond anything we could've asked for. So i have only great things to say about the staff working here. Amazing service. Can really recommend this hitel if you're in Bucuresti.

Hotel is lovely and nicely appointed; in a perfect location in the heart of Bucharest. Lots of restaurants, cafes and Carrefour is close by. Alexandra in Front Office was amazing. Very friendly and helpful. Always has a smile. Nothing is too much trouble. Very warm and pleasant personality. Ana was pleasant and every efficient during checkin and checkout - I was lucky to be served by her both times. The only draw back was, the hotel needs to invest in new mattress. It is sagging in the middle. As I had a double room, I slept in the middle where the 2 single beds that are placed together. So that made a comfortable sleep every night. But the wonderful staff made up for this little drawback.

We stayed here for a long weekend to celebrate my friends birthday. I notified the hotel in advance of this & requested if there was anything they can do to make her birthday special & they agreed advising that they always make it special for guest visiting for a special occasion. Unfortunately they did not fulfil this request which was a shame. We arrived early however there was no option for early check in. The location of the hotel is excellent walking distance to restaurants/bars. The room we were initially provided was quite spacious & so was the bathroom. However there was a fault with the toilet & it ended up overflowing & flooding the bathroom. When we called reception to report the issue they advised they were unable to attend to it for 30mins & did not understand the seriousness. As we had a dinner reservation & had to shower & get ready for this, we packed our suitcases & went down to reception to request to be put in an another room to get ready. The gentleman at the desk said there was nothing he could do & there were no other rooms available. Eventually he arranged for someone to attend to our room to see what the issue was. After 40 minutes waiting in reception with no communication, we were finally given another room (after saying there were no rooms available). There were no apologies for the inconvenience. The room given was a lot smaller especially for 3 adults.Luckily the restaurant was walking distance & we were only a few minutes late. Disappointed

The hotel is in the old city. The better rooms are facing the street. There is a bar in the street with very loud music day and night. In the first night we realized that we cannot sleep. The next day the front desk provided us with... ear plugs. It is clear they know about the problem. The ear plugs did not help. Only after my demand to call the police the music stopped at 01:30!. Next problem is the airconditioning. The room was too cold but we could not increase the temperature. The front dest promised to send a technician but he never came. Next morning the front dest told me that BY LAW they cannot set the temperature over 19 degC. I do not believe this story. So if you like loud music and low temperatures - this hotel is for you.

Strategic location, public transportation within walking distance, main entrance is hard to locate for first timer if using public transportation, helpful receptions: Cosmin, Patric and Maria.

Everything about this property was excellent. Location is outstanding - service the best. Gabriela & Maria top notch! They both made sure to make my visit enjoyable and convinced me to come back for Chistmas. Thank you so much! Cheers Glenn USA

Very helpful and polite staff. Great room and hotel in great location to get to all the central areas of Bucharest and right on the doorstep of the old town.

Very close to old town.

Hotel is good for being central to everything.. but you need to book an internal room otherwise the street noise comes through

Excellent hotel, facility, staff, and amenities in heart of old town. Numerous nearby restaurants. A bit noisy at night, as expected since it’s in the center of things, but well worth it for the fantastic location. Highly recommend.

This hotel is centrally located in the old city. It’s the perfect spot to explore Bucharest from. The hotel is just off a main road that runs through the city. There is a taxi drop off point just outside the hotel; about a 30 second walk away from the hotel entrance. I was a solo female traveller to Bucharest and I felt very safe staying at this location. The hotel room was spacious, clean and the staff were very friendly. There’s lots of options for food around the hotel too. This is the perfect spot to stay if you want to walk around and reach all the main locations to visit in the city.

Great location.

Hotel is in a great Old City location, close to restaurants, bars, and clubs. It is 50 feet away from the Old Court Church and the justly-famous Hanul Lui Manuc Inn/Restaurant. And only a very short walk to Piata Unirii metro station. Room was clean, a comfortable size, with a nice street view. The staff is friendly, helpful, and their English is good. HOWEVER, the rooms overlooking the street are noisy. There’s no way to disguise this. There is a LOT of construction taking place at the Piata Unirii; it will be grand when it’s all finished, but even after the construction is finished, there are restaurants and bars close by, and these will NOT be gone, even if the construction is gone. Party noises and traffic/emergency vehicles are, sadly, pretty evident. Let me be clear: I liked this hotel; I slept ok, and the hotel is a great location. But if you need total quiet, you may need someplace else.

If you want the night life of Lipscani, this is a great choice. The hotel is clean and neat, and the staff speak formidable English. You should be aware of the surrounding area though. One will encounter beggars, prostitutes and hustlers, as well as nice and friendly locals.

An excellent hotel on the edge of the old town, which couldn't have a better location. 5 minutes from the airport express bus-stop and very close to Manuc's historical inn. Walking distance to everything in the old town. There is a bar across the street from the front door which is very loud on Saturdays, but if you avoid overlooking that, it's just perfect.

Clean hotel in a central location

Very helpful and polite staff. Great room and hotel in great location to get to all the central areas of Bucharest and right on the doorstep of the old town.

It is located just at the start of the old city o you have plenty of sights, shops and restaurants just outside. The hotel was very clean, had very comfortable beds, a lot of ligth, plenty of outlets for charging things, helpful and very kind staff, storage space in the room. The breakfast had what you need like fruits, eggs, sausages, sallad, bread, waffles etc.

Nice room, good location, excellent breakfast buffet (make sure to pre-buy the buffet - more expensive if you buy it when you arrive!). The only negative is that on Friday and Saturday nights, there is loud music until 4:00 am from the nearby nightclubs. The staff left earplugs in the room, so they know about it!

The Staff from reception to dining ares are well accommodating and very helpful.The property is very convenient to transportation, shopping, bars and restaurant and landmarks.Room cleanliness needs improvement.Breakfast with surcharge but it was very good both with hot and cold meals.In general we had a good time.Thank you Cati( the Receptionist) she has an excellent customer service-knew her job well!

Mycket nöjd. Bra läge, nära till buss/tunnelbana och gamla stan. Fick rum mot insidan, inga störande ljud. Bra frukost, lagom stor. Trevlig och hjälpsam personal. God mat i restaurangen.

The 5th floor room was ideal location. Hotel very convenient to main attractions. Restaurant hhad amazing dinner options

Fine for a city break. Worn and tired room. Broken shower on the wall that was very hard to turn on/off and use. Shower often flooded the bathroom during use with the floor vent. Yellow water coming out taps & bath. Went to bar for 241 aperol and were given a bill in full, was told we should have said before we ordered?!

Excellent in every respect. Very clean, prompt service, excellent breakfast buffett.

El.hotel esta bien, lo unico es que yo pague hotel y con desayuno incluido y asi me mandaron ustedes lo que yo pedi, pague y cuando llego el señor de alli me dice que no estaba incluido el desayuno, y que ustedes ofrecen el desayuno el cual sw podria decir que ustedes lea mienten auno y me parece extraño ya que yo he utizado sus servicioa de hoteles.com y siempre a sido excelente la atencion, me gustaria que platicaran con el hotel ya que me cobraron el.desayunp que ffueron 68 dolares y yo ya lo tenia incluido, y por favor ver la forma qie me reintegren lo que pague, porque a los que ponen en mal ea a ustedes

This hotel is in a good area for walking around old town, however there is a lot of traffic in this area and our taxis and Ubers often didn’t want to take us all the way back to the hotel due to the traffic, dropping us off a few streets away. Additionally, the street that the hotel is on seems to be a hangout spot for late night clubbers. We could hear people talking and yelling all night long on the street down below. The hotel is quite outdated and old, dimly lit. The staff were pleasant enough, but not overly friendly. The restaurant employee ignored me when I tried to order a coffee at the bar early one morning as the Starbucks across the street does not open until 8 AM. Felt safe enough during the daytime but felt a little seedy at night. This place not meet 4 star status in my opinion. Walked into the Hilton Garden Inn Old Town one morning and seemed to be a much cleaner/newer hotel.

All I could ask for in a hotel. Very friendly and helpful staff, very clean and modern room with all the facilities. Excellent location. Very very good value for money. I must also mention the restaurant. Normally i view hotel restaurants as decent food but nothing to get excited about. The restaurant here served me a delicious smoked duck and salad. Outstanding. Definitely recommend to others