Yamanaka Onsen Kagari Kisshotei

Rooms were very nice, staff was helpful, food was excellent. Private onsens were great. Hotel is set in a very nice location with great views from the room. We stayed two nights and thoroughly enjoyed it.

We were British travellers looking for an authentic Japanese spa with an Onsen. This place was a bit run down and the hot baths aren’t as nice as they are in the picture. The hotel is generally a bit dated. The room was clean and the staff were helpful. Worth noting - a bit of a misunderstanding on our part. There is a restaurant on site, but you have to book the room with an evening meal. Evening meal is 5 courses, no one could tell us what - but it looked to be almost all seafood. There’s not really anywhere else to eat around. The bar is just a room without a window and isn’t pleasant to sit in. It was a cultural misunderstanding on our part, that it would be more like a spa in Europe. But it isn’t. I just want others to be prepared for that.

食べ物も美味しくてよかったです 古びた感じもよかったです スタッフが最高の接客をして下さいました

朝食、夕食は品数も多くとても満足しました。サービスも良かったです。ただ、建物が少し古く感じました。

従業員の方たちの対応サービスは良かったです。 部屋の設備は少し老朽化していますが、清潔ではあります。 食事はすごくというわけではありませんが美味しかったです。 夜の飲み物が（お酒も）フリーだったりので価格的にはリーズナブルと言えます。 宿泊代を考えるとまずまずではないでしょうか。