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Hotel Maison du Général

149 $US

/nuit

Moyenne pour septembre

Hotel Maison du Général - Image 1

Hotel Maison du Général - Image 2

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Hotel Maison du Général - Image 5

Prix pour Hotel Maison du Général

Sélectionnez les dates pour voir les prix et les disponibilités

149 $US

/nuit

Moyenne pour septembre

Prix moyens mensuels

À Hotel Maison du Général, les prix par nuit s'élèvent en moyenne à 94 $US pendant le mois le moins cher (avril) et à 149 $US pendant le mois le plus cher (septembre), sur la base des 12 derniers mois.

Prix moyen par nuit à Hotel Maison du Général selon le mois, sur les 12 derniers mois (USD)
Mois	Prix moyen
janvier	104 $US
février	119 $US
mars	104 $US
avril	94 $US
mai	100 $US
juin	112 $US
juillet	140 $US
août	132 $US
septembre	149 $US
octobre	135 $US
novembre	109 $US
décembre	133 $US

Le plus cher : septembre (env. 149 $US)

Le moins cher : avril (env. 94 $US)

À propos de cet établissement

Cet hôtel non-fumeurs offre des locations de vélos à proximité et des sentiers de randonnée à proximité.

Emplacement

72 rue St-Louis, Haute-Ville, Québec, Agglomération de Québec, Canada

Glissades de la Terrasse Dufferin (0.1 miles)

Porte St. Louis (0.1 miles)

Pôle culturel du Monastère des Ursulines (0.1 miles)

Plaines d'Abraham (0.1 miles)

Château Frontenac (0.1 miles)

Grande Allée (0.2 miles)

Plus d'informations sur l'emplacement

Options de chambre

9

Chambre

Détails de la chambre

1 Grand Lit Double

Couchages 2

200 ft²

Climatisation

Chauffage

Salle de bain privée

6

Chambre Économique

Détails de la chambre

1 Lit Double

Couchages 2

110 ft²

Climatisation

Chauffage

Salle de bain privée

5

Chambre Double Standard 2

Détails de la chambre

2 Lits Doubles

Couchages 4

240 ft²

Climatisation

Chauffage

Salle de bain privée

Avis des voyageurs sur Hotel Maison du Général

7.1

Bien

Basé sur 699 avis vérifiés

Qui séjourne ici ?

Affaires

7%

Couples

54%

Familles

22%

Groupes

16%

Ce qu'en disent des voyageurs

Résumé généré par l'IA basé sur les avis récents des voyageurs

L'Hôtel Maison du Général attire les voyageurs pour son emplacement central dans le Vieux-Québec et son bâtiment historique plein de caractère, mais les avis soulignent des heures d'ouverture limitées pour la réception, l'absence d'ascenseur avec de nombreux escaliers, des chambres petites et un entretien, des équipements et un service de femme de ménage incohérents.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Ce qu'en disent des voyageurs

L'Hôtel Maison du Général attire les voyageurs pour son emplacement central dans le Vieux-Québec et son bâtiment historique plein de caractère, mais les avis soulignent des heures d'ouverture limitées pour la réception, l'absence d'ascenseur avec de nombreux escaliers, des chambres petites et un entretien, des équipements et un service de femme de ménage incohérents.

De nombreux clients ont apprécié le petit-déjeuner inclus au restaurant voisin et ont trouvé le prix raisonnable pour un séjour court et sans fioritures. Il n'y a pas de parking sur place et les options à proximité peuvent être difficiles en période d'affluence. Idéal pour les voyageurs recherchant un bon rapport qualité-prix plutôt qu'un service complet.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les équipements sont basiques : il n'y a pas d'ascenseur et les escaliers sont pentus. Le parking n'est pas sur place ; les clients utilisent des garages payants à proximité ou les options de stationnement dans la rue, ce qui peut être délicat en période d'affluence.

Avis de voyageur à ce sujet

8

Francine

28 oct. 2024

·

A séjourné 2 nuits

Difficile de stationner

Difficile de stationner

8

Joanne

26 févr. 2025

·

A séjourné 3 nuits

Stairs were unexpected. We arrived late and were given a room on the top floor. As older people, we had to go up 3 flights of stairs with suitcases. Then every day up and down the stairs was difficult. The room was comfortable, the beds were jammed in and not much space to move around the room — not really a 4-star.

Stairs were unexpected. We arrived late and were given a room on the top floor. As older people, we had to go up 3 flights of stairs with suitcases. Then every day up and down the stairs was difficult. The room was comfortable, the beds were jammed in and not much space to move around the room — not really a 4-star.

8

ron

13 sept. 2025

·

A séjourné 7 nuits

Great location & good breakfast at wonderful restaurant! Quebecoi atmosphere is so relaxing! Be aware no elevator so could be an issue for some unless you request first floor!👍🌞

Great location & good breakfast at wonderful restaurant! Quebecoi atmosphere is so relaxing! Be aware no elevator so could be an issue for some unless you request first floor!👍🌞

8

Annemarie

1 août 2025

·

A séjourné 1 nuit

This hotel has a great location, right in Old Quebec. You can walk anywhere in Old Quebec. The hitel itself is older with no elevator, so if unable to do stairs, this is not the hotel for you. The picture of our room did not reflect our space, as it was mich smaller in person.

This hotel has a great location, right in Old Quebec. You can walk anywhere in Old Quebec. The hitel itself is older with no elevator, so if unable to do stairs, this is not the hotel for you. The picture of our room did not reflect our space, as it was mich smaller in person.

10

Whitney

10 déc. 2024

·

A séjourné 1 nuit

Parking is not in front of the hotel so you will have to walk to the parking garage which is a 6 minute walk to and from as well as a $12 CAD a day fee.

Parking is not in front of the hotel so you will have to walk to the parking garage which is a 6 minute walk to and from as well as a $12 CAD a day fee.

6

Patricia

24 sept. 2023

·

A séjourné 2 nuits

For the price it was exactly what we had imagined. It is conveniently located; which is crucial when visiting Quebec City and underground parking for $20 per day was a 10 min walk away.

For the price it was exactly what we had imagined. It is conveniently located; which is crucial when visiting Quebec City and underground parking for $20 per day was a 10 min walk away.

8

Floyd

27 sept. 2024

·

A séjourné 1 nuit

Hotel was very convenient to get around in old Quebec and close to cruise ship ports. Stairs could be a problem for some people as there is no elevator (as stated on their website)

Hotel was very convenient to get around in old Quebec and close to cruise ship ports. Stairs could be a problem for some people as there is no elevator (as stated on their website)

8

Edward

22 déc. 2023

·

A séjourné 2 nuits

Like many properties in the Old City, parking does not come included -- and that's fine; you just have to know that going in. Apart from that, the location is fantastic with tons of sights, restaurants, and shopping steps away. Very walkable. Great Wi-Fi, too. I enjoyed my stay!

Like many properties in the Old City, parking does not come included -- and that's fine; you just have to know that going in. Apart from that, the location is fantastic with tons of sights, restaurants, and shopping steps away. Very walkable. Great Wi-Fi, too. I enjoyed my stay!

10

Li

7 août 2025

·

A séjourné 2 nuits

Close to most of the historical attractions and restaurants, all in walking distance. Room is very tiny, but if you only need a place to stay for the nights, thats good enough. There's no elevator and there are three floors. You need to carry your luggage upstairs. Checkin time is limited. Dont come before 2pm. It starts at 4 per email i received. I checked in at 4 :30. During my two nights stay, the second day, I saw a lady around 2 pm at the reception, but i am not sure if it is always a person at 2 pm. It is a good place to stay if you dont have too many demands. I parked at 7 Rue Pierre-Olivier-Chauveau for $20 per day. It is 24 hours parking. About 7 mins walk from the hotel. When you go in, insert your credit card and insert the same card before you leave and confirm the payment and you will get a receipt. It is clean and spacious. I am satisfied with this hotel.

Close to most of the historical attractions and restaurants, all in walking distance. Room is very tiny, but if you only need a place to stay for the nights, thats good enough. There's no elevator and there are three floors. You need to carry your luggage upstairs. Checkin time is limited. Dont come before 2pm. It starts at 4 per email i received. I checked in at 4 :30. During my two nights stay, the second day, I saw a lady around 2 pm at the reception, but i am not sure if it is always a person at 2 pm. It is a good place to stay if you dont have too many demands. I parked at 7 Rue Pierre-Olivier-Chauveau for $20 per day. It is 24 hours parking. About 7 mins walk from the hotel. When you go in, insert your credit card and insert the same card before you leave and confirm the payment and you will get a receipt. It is clean and spacious. I am satisfied with this hotel.

6

Marie Tes

29 nov. 2024

·

A séjourné 1 nuit

The free breakfast was excellent. Parking in Quebec City is challenging. Location is excellent to popular destination and dining. Bad side is no elevator .

The free breakfast was excellent. Parking in Quebec City is challenging. Location is excellent to popular destination and dining. Bad side is no elevator .

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Propreté

Les commentaires sur la propreté sont mitigés : certaines chambres sont signalées comme propres. D'autres font état de parties communes sales, de moisissures dans les douches, de nuisibles occasionnels et d'un service de femme de ménage limité ou inexistant pendant le séjour.

Avis de voyageur à ce sujet

6

Beverly

10 sept. 2025

·

A séjourné 1 nuit

Hotel was in a great location to walk around old Town. Beware there are No elevators, you have to carry your luggage up spiral stairs. The room could have been cleaned better, bathroom toilet had a black ring in it, cabinet was dirty inside, floor was dirty. There is No service if you need anything, there’s a sign posted at the front desk about it. Staff is gone at night. It’s an old and scary Hotel, is it haunted?? Go in with an opened mind. But would not recommend, . Too much money for what your getting, and we stay in descent hotels , this was closest we could find for under $300 a night with a good location

Hotel was in a great location to walk around old Town. Beware there are No elevators, you have to carry your luggage up spiral stairs. The room could have been cleaned better, bathroom toilet had a black ring in it, cabinet was dirty inside, floor was dirty. There is No service if you need anything, there’s a sign posted at the front desk about it. Staff is gone at night. It’s an old and scary Hotel, is it haunted?? Go in with an opened mind. But would not recommend, . Too much money for what your getting, and we stay in descent hotels , this was closest we could find for under $300 a night with a good location

2

David

15 oct. 2025

·

A séjourné 2 nuits

Unit three was just horrible. The floors were all coming loose. the flooring was all peeling The bed was horrible just like it was ready to fall apart the shower was never clean. There was black mould everywhere in it. The entry door wasn’t shutting properly. When you open it, wake everybody up,And emergency door would hardly open right

Unit three was just horrible. The floors were all coming loose. the flooring was all peeling The bed was horrible just like it was ready to fall apart the shower was never clean. There was black mould everywhere in it. The entry door wasn’t shutting properly. When you open it, wake everybody up,And emergency door would hardly open right

8

Pam

9 oct. 2024

·

A séjourné 3 nuits

The hotel is in a great location in old town and very easily walkable. Our room was clean and although staff do not clean rooms daily, we easily exchanged towels at the front desk. Most of the staff were friendly, but we did experience some who were not all that helpful. Our only warning to other travelers would be that there is no elevator and the stairs are narrow and steep. It is a real challenge if you have heavy luggage and/or mobility issues.

The hotel is in a great location in old town and very easily walkable. Our room was clean and although staff do not clean rooms daily, we easily exchanged towels at the front desk. Most of the staff were friendly, but we did experience some who were not all that helpful. Our only warning to other travelers would be that there is no elevator and the stairs are narrow and steep. It is a real challenge if you have heavy luggage and/or mobility issues.

8

Elizabeth

29 août 2025

·

A séjourné 3 nuits

Great location in Old Quebec. Walking distance to everything. Rooms were small but clean

Great location in Old Quebec. Walking distance to everything. Rooms were small but clean

10

Barbara

19 oct. 2025

·

A séjourné 2 nuits

Clean room & excellent breakfast.

Clean room & excellent breakfast.

2

Deelven

19 janv. 2025

·

A séjourné 2 nuits

The room was not clean lot of dirt everywhere the bed sheet had trace of blood the towel was not sufficient and the coffee was not even replenished

The room was not clean lot of dirt everywhere the bed sheet had trace of blood the towel was not sufficient and the coffee was not even replenished

10

Sharon

28 sept. 2024

·

A séjourné 1 nuit

Clean, very, very convenient, nice and quiet

Clean, very, very convenient, nice and quiet

6

Roger

5 nov. 2025

·

A séjourné 3 nuits

Nice room. 1 member of staff on reception and nobody available to help carry cases too the 3rd floor. Photo of the exterior of the hotel is totally misleading. The outer door of the hotel was just a frame as the glass was missing and looked like it had been for some time. Room was cleaned but stair carpets hadn't been vacuum for a long time.

Nice room. 1 member of staff on reception and nobody available to help carry cases too the 3rd floor. Photo of the exterior of the hotel is totally misleading. The outer door of the hotel was just a frame as the glass was missing and looked like it had been for some time. Room was cleaned but stair carpets hadn't been vacuum for a long time.

2

Heriberto

2 sept. 2025

·

A séjourné 3 nuits

Don't be fooled. Don't stay at this hotel. Save your money. The photos provided here do not accurately depict what they really look like. The place is a complete mess. Our room (1st floor near the front desk) was in a severely unhygienic state, particularly the bathroom, which had black mold and was so unsanitary that it made it impossible for us to remain in the hotel. In addition to the overall lack of cleanliness, the towels provided were unacceptable, they were dirty or with holes in it! Due to the urgent need to find alternative accommodation, we were forced to book a last-minute room in a different hotel at a significantly higher cost. Now, neither Expedia nor the hotel wants to issue a refund even though we couldn't use the room.

Don't be fooled. Don't stay at this hotel. Save your money. The photos provided here do not accurately depict what they really look like. The place is a complete mess. Our room (1st floor near the front desk) was in a severely unhygienic state, particularly the bathroom, which had black mold and was so unsanitary that it made it impossible for us to remain in the hotel. In addition to the overall lack of cleanliness, the towels provided were unacceptable, they were dirty or with holes in it! Due to the urgent need to find alternative accommodation, we were forced to book a last-minute room in a different hotel at a significantly higher cost. Now, neither Expedia nor the hotel wants to issue a refund even though we couldn't use the room.

8

Kate

17 juil. 2025

·

A séjourné 3 nuits

Good location but room is outdated. The shower curtain needs to be replaced as it has a moldy smell. Sink faucet is loose and the bed is too soft. There’s no house keeping. We stayed for 3 days and the trash was piling up.

Good location but room is outdated. The shower curtain needs to be replaced as it has a moldy smell. Sink faucet is loose and the bed is too soft. There’s no house keeping. We stayed for 3 days and the trash was piling up.

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

Les chambres sont généralement petites avec des salles de bains très compactes, bien que certaines chambres classiques soient plus grandes et confortables. Attendez-vous à des problèmes occasionnels avec la climatisation et la télévision, des lits fermes ou grinçants, un Wi-Fi variable et du bruit — en particulier près de l'entrée ou de la rue.

Avis de voyageur à ce sujet

10

Linda

28 août 2025

·

A séjourné 2 nuits

Le personnel était très accueillant, les déjeuners excellents, l’emplacement était très bien pour les visites du vieux Québec . Seul bémol, il n’y avait aucune connexion internet dans ma chambre.

Le personnel était très accueillant, les déjeuners excellents, l’emplacement était très bien pour les visites du vieux Québec . Seul bémol, il n’y avait aucune connexion internet dans ma chambre.

6

David

22 oct. 2024

·

A séjourné 3 nuits

Very small room, smaller shower. Steep stairway in this old building. Charming.

Very small room, smaller shower. Steep stairway in this old building. Charming.

4

Joseph

6 oct. 2025

·

A séjourné 1 nuit

There was no one at the hotel in the morning so we needed to search for a place to store our luggage until we could check in. Our Room (No. 6) on the 3rd floor was very warm and the AC unit did NOT work, which we immediately reported. It was never repaired so we needed to sleep with the window access to the fire escape fully opened.

There was no one at the hotel in the morning so we needed to search for a place to store our luggage until we could check in. Our Room (No. 6) on the 3rd floor was very warm and the AC unit did NOT work, which we immediately reported. It was never repaired so we needed to sleep with the window access to the fire escape fully opened.

8

Annemarie

1 août 2025

·

A séjourné 1 nuit

This hotel has a great location, right in Old Quebec. You can walk anywhere in Old Quebec. The hitel itself is older with no elevator, so if unable to do stairs, this is not the hotel for you. The picture of our room did not reflect our space, as it was mich smaller in person.

This hotel has a great location, right in Old Quebec. You can walk anywhere in Old Quebec. The hitel itself is older with no elevator, so if unable to do stairs, this is not the hotel for you. The picture of our room did not reflect our space, as it was mich smaller in person.

6

Denise Ann

19 juin 2025

·

A séjourné 3 nuits

Close to everything in old Quebec. Restaurant for breakfast right next door. No elevator but we knew that in advance. Unfortunately the air conditioning in our room was not working and it was very hot and humid, and the tv didn’t work. After one night we were relocated to Hotel Louisbourg, their sister hotel just a couple of doors down as the Maison General did not have any other rooms. So glad our a/c wasn't working at General! Our new room was much nicer although more stairs than the other. Great a/c, beds, and washroom. Looked out over Rue Saint Louis. We would recommend Hotel Louisbourgh over Hotel Maison Du General. Thanks to Edwich, at the General, for trying to fix our air and tv.

Close to everything in old Quebec. Restaurant for breakfast right next door. No elevator but we knew that in advance. Unfortunately the air conditioning in our room was not working and it was very hot and humid, and the tv didn’t work. After one night we were relocated to Hotel Louisbourg, their sister hotel just a couple of doors down as the Maison General did not have any other rooms. So glad our a/c wasn't working at General! Our new room was much nicer although more stairs than the other. Great a/c, beds, and washroom. Looked out over Rue Saint Louis. We would recommend Hotel Louisbourgh over Hotel Maison Du General. Thanks to Edwich, at the General, for trying to fix our air and tv.

8

Andrew

19 mai 2025

·

A séjourné 2 nuits

Fantastic location in old town. Quaint room, but room had 2 beds which essentially filled the room. Beds were comfortable. Bathroom sink didn’t drain- we told the front desk and they said they’d have someone look at it, but never fixed. Parking was challenging

Fantastic location in old town. Quaint room, but room had 2 beds which essentially filled the room. Beds were comfortable. Bathroom sink didn’t drain- we told the front desk and they said they’d have someone look at it, but never fixed. Parking was challenging

2

Joan

26 août 2025

·

A séjourné 3 nuits

The Wi-Fi didn't work the television didn't work the front door key did not work and I was locked out twice and the coffee maker didn't work the front staff was rude and uncaring

The Wi-Fi didn't work the television didn't work the front door key did not work and I was locked out twice and the coffee maker didn't work the front staff was rude and uncaring

6

Tanya

11 déc. 2023

·

A séjourné 1 nuit

Les 3 étoiles sont seulement pour l'emplacement de l'hôtel qui est à distance de marche de tous les attraits du coin. Sinon, la qualité de l'hôtel laisse à désirer ouff.. Les murs semblent en carton côté insonorisation. Nous avions la chambre collée sur la porte d'entrée de l'immeuble, horrible!!!! Le froid rentrait sous la porte, j'ai dû mettre des serviettes pour bloquer l'air. Extrêmement bruyant avec le va-et-vient de l'entrée. Le lit de très mauvaise qualité et craque sans cesse. Beaucoup de poussière sur le plancher, la balayeuse semble ne pas avoir été faite depuis des mois. Bref, à éviter si vous voulez ne serait-ce qu'un peu de qualité.

Les 3 étoiles sont seulement pour l'emplacement de l'hôtel qui est à distance de marche de tous les attraits du coin. Sinon, la qualité de l'hôtel laisse à désirer ouff.. Les murs semblent en carton côté insonorisation. Nous avions la chambre collée sur la porte d'entrée de l'immeuble, horrible!!!! Le froid rentrait sous la porte, j'ai dû mettre des serviettes pour bloquer l'air. Extrêmement bruyant avec le va-et-vient de l'entrée. Le lit de très mauvaise qualité et craque sans cesse. Beaucoup de poussière sur le plancher, la balayeuse semble ne pas avoir été faite depuis des mois. Bref, à éviter si vous voulez ne serait-ce qu'un peu de qualité.

8

Douglas

24 oct. 2025

·

A séjourné 1 nuit

Room was excellent, spacious and comfortable.

Room was excellent, spacious and comfortable.

8

William

2 juil. 2025

·

A séjourné 4 nuits

Location and morning breakfast at restaurant next door EXCELLENT room first floor front so street noise registration desk and other guests at front door expected noise. Each room would be different. Nice to have two big windows on street bldg 72

Location and morning breakfast at restaurant next door EXCELLENT room first floor front so street noise registration desk and other guests at front door expected noise. Each room would be different. Nice to have two big windows on street bldg 72

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Service

Le service est limité avec des heures d'ouverture réduites à la réception et l'enregistrement automatique ; plusieurs clients ont eu des difficultés avec des instructions confuses ou un personnel injoignable. La gentillesse varie de serviable à désagréable, et les demandes de fournitures ou de réparations ne sont pas toujours satisfaites.

Avis de voyageur à ce sujet

8

Rebeca

23 oct. 2025

·

A séjourné 2 nuits

Great option due to street location it's near everything, especially chateau frontenac. This place just needs to care a little bit more and they could be golden. The location has a faded sign that could be updated and not cause confusion when locating. Check In was confusing when front desk was empty for 10 minutes and then employee arrived. Our room was the classic room and it was on the first floor, I thought noise would be bad due to proximity to front door and desk but it was minimal. The room was cozy, cleanliness missed some details and that explains this place, they miss details. Check out was bizarre, no one was there so we just left our keys at the front desk. The vouchers for the breakfast next door was excellent and enjoyable with good options and portions. Have not seen good reviews with economy room so would suggest classic room and up. Also there is no elevators only stairs up so be aware of that. We would stay here again and would just hope they care more about details and the stay would be perfect 5 stars.

Great option due to street location it's near everything, especially chateau frontenac. This place just needs to care a little bit more and they could be golden. The location has a faded sign that could be updated and not cause confusion when locating. Check In was confusing when front desk was empty for 10 minutes and then employee arrived. Our room was the classic room and it was on the first floor, I thought noise would be bad due to proximity to front door and desk but it was minimal. The room was cozy, cleanliness missed some details and that explains this place, they miss details. Check out was bizarre, no one was there so we just left our keys at the front desk. The vouchers for the breakfast next door was excellent and enjoyable with good options and portions. Have not seen good reviews with economy room so would suggest classic room and up. Also there is no elevators only stairs up so be aware of that. We would stay here again and would just hope they care more about details and the stay would be perfect 5 stars.

6

Traci

5 sept. 2025

·

A séjourné 1 nuit

The email confirmation received from Expedia indicated: Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door). we walked to the address identified, which there was no # 3 on that street only to then try to just go to the hotel where there was someone at the desk. the address provided was NO WHERE close to being next door, and we wasted about an hour trying to locate the check in location.

The email confirmation received from Expedia indicated: Check-in for this property is based at a different location, 3, Sainte-Ursule St. (located next door). we walked to the address identified, which there was no # 3 on that street only to then try to just go to the hotel where there was someone at the desk. the address provided was NO WHERE close to being next door, and we wasted about an hour trying to locate the check in location.

6

Gerald Matthew Poss

11 sept. 2024

·

A séjourné 4 nuits

The worst thing was the original pre check in email from Travelocity we received told us to check in next door with the given address of 3 Sainte-Ursule St. When my wife inquired next door they had no clue what she was talking about. So we went to the address given by Travelocity, As it turns out this address is not next door but about a quarter mile from the property down a huge hill and then there is no 3 Sainte-Ursule St. when you get to where it should be. A huge waste of time carrying all our luggage! Only to find out the check-in desk is located inside the hotel. Unfortunately, the staff often posted a sign saying back in 10 minutes which must mean 1 hour in French. After we finally figured out the check in debacle all went well.

The worst thing was the original pre check in email from Travelocity we received told us to check in next door with the given address of 3 Sainte-Ursule St. When my wife inquired next door they had no clue what she was talking about. So we went to the address given by Travelocity, As it turns out this address is not next door but about a quarter mile from the property down a huge hill and then there is no 3 Sainte-Ursule St. when you get to where it should be. A huge waste of time carrying all our luggage! Only to find out the check-in desk is located inside the hotel. Unfortunately, the staff often posted a sign saying back in 10 minutes which must mean 1 hour in French. After we finally figured out the check in debacle all went well.

2

michel

13 août 2025

·

A séjourné 2 nuits

Changement de chambre dû à un problème technique . Petite chambre délabré au 4e sans ascenseur. Personnel sur place presque jamais sur place. Aucune empathie.. plus jamais cette hôtel

Changement de chambre dû à un problème technique . Petite chambre délabré au 4e sans ascenseur. Personnel sur place presque jamais sur place. Aucune empathie.. plus jamais cette hôtel

4

Peter

10 oct. 2024

·

A séjourné 3 nuits

Ointresserad personal. Svarade inte i telefonen på hjälpnumret när receptionen var stängd. Kvarlämnad mat i kylskåpet. Ingen städning, tömning av papperskorgar o.s.v. Lampor som inte fungerade. Utmärkt läge, men dålig service och nonchalant personal.

Ointresserad personal. Svarade inte i telefonen på hjälpnumret när receptionen var stängd. Kvarlämnad mat i kylskåpet. Ingen städning, tömning av papperskorgar o.s.v. Lampor som inte fungerade. Utmärkt läge, men dålig service och nonchalant personal.

6

Bernard

24 sept. 2023

·

A séjourné 1 nuit

Très déçu du service et de l interaction avec le personnel. Personnes sur place , note indiquant un retour en 10 minutes est totalement faux! Le numéro de telephone pour les urgence vous retourne au comptoir de service qui est abandonné. Le responsable une fois rejoins par un autre numéro de telephone "scotché" a la porte d entrėe , ne voulait pas reconnaitre que la clefs de la chambre ne fonctionait pas Puisque j insistait il me racrocha au nez! Eventellement Il se présenta a l hotel pour se rendre compte que nous avions la clefs d une chambre! Un jeune homme extrêmement impoli et sans aucune maniere .

Très déçu du service et de l interaction avec le personnel. Personnes sur place , note indiquant un retour en 10 minutes est totalement faux! Le numéro de telephone pour les urgence vous retourne au comptoir de service qui est abandonné. Le responsable une fois rejoins par un autre numéro de telephone "scotché" a la porte d entrėe , ne voulait pas reconnaitre que la clefs de la chambre ne fonctionait pas Puisque j insistait il me racrocha au nez! Eventellement Il se présenta a l hotel pour se rendre compte que nous avions la clefs d une chambre! Un jeune homme extrêmement impoli et sans aucune maniere .

2

Joan

26 août 2025

·

A séjourné 3 nuits

The Wi-Fi didn't work the television didn't work the front door key did not work and I was locked out twice and the coffee maker didn't work the front staff was rude and uncaring

The Wi-Fi didn't work the television didn't work the front door key did not work and I was locked out twice and the coffee maker didn't work the front staff was rude and uncaring

8

SCOTT

6 oct. 2024

·

A séjourné 5 nuits

I thought the staff lacked service. We were not told the was no service to clean or replenish. We had to bring dirty towels down to the desk to get new ones. Which was fine when there was someone at the desk

I thought the staff lacked service. We were not told the was no service to clean or replenish. We had to bring dirty towels down to the desk to get new ones. Which was fine when there was someone at the desk

4

Shelley

29 sept. 2024

·

A séjourné 1 nuit

While clean in the room, we were over all disappointed. Steep stairs, no elevator. We were on the 3rd floor. We only took our essentials to the room for our overnight stay. We went to a lovely breakfast with the voucher included (great food and service). Upon returning at 8:40 a.m. there was no one to open up the storage room where our luggage was. Several couples stood there in the same predicament. We had a plane to catch and our UBER driver was already waiting! When we stored the luggage we were not informed that there’d be nobody at the desk. The desk sign gives a number to call in emergencies and guess where it rings! At the desk with no attendant! We can not recommend this hotel.

While clean in the room, we were over all disappointed. Steep stairs, no elevator. We were on the 3rd floor. We only took our essentials to the room for our overnight stay. We went to a lovely breakfast with the voucher included (great food and service). Upon returning at 8:40 a.m. there was no one to open up the storage room where our luggage was. Several couples stood there in the same predicament. We had a plane to catch and our UBER driver was already waiting! When we stored the luggage we were not informed that there’d be nobody at the desk. The desk sign gives a number to call in emergencies and guess where it rings! At the desk with no attendant! We can not recommend this hotel.

6

Tamara

12 oct. 2024

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A séjourné 1 nuit

it was charming and quiet. nothing stood put to me about being somewhere i would stay again. it had no elevator and we had to drag our large suitcases up spiral stairs. there was no lobby attendant. basically a self check in

it was charming and quiet. nothing stood put to me about being somewhere i would stay again. it had no elevator and we had to drag our large suitcases up spiral stairs. there was no lobby attendant. basically a self check in

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Emplacement

Excellent emplacement central dans le Vieux-Québec, à distance de marche des principaux sites touristiques, des restaurants et des transports en commun. Certains notent le bruit de la rue parfois.

Avis de voyageur à ce sujet

8

Robb

20 sept. 2024

·

A séjourné 2 nuits

Great location, close to everything.

Great location, close to everything.

8

Gillian

31 mai 2024

·

A séjourné 3 nuits

Great location close to all amenities and great sight seeing venues and restaurants. Only a 15 minute walk to the VIA Train Station and a short 5 minute walk down Rue Saint-Louis to the Chateau Frontenac and Funicular.

Great location close to all amenities and great sight seeing venues and restaurants. Only a 15 minute walk to the VIA Train Station and a short 5 minute walk down Rue Saint-Louis to the Chateau Frontenac and Funicular.

10

Riona

17 août 2025

·

A séjourné 1 nuit

Great location. Convenient walking distance to attractions and restaurants. Rooms were clean and comfortable, and the staff was friendly and helpful.

Great location. Convenient walking distance to attractions and restaurants. Rooms were clean and comfortable, and the staff was friendly and helpful.

10

John

5 août 2025

·

A séjourné 3 nuits

Excellent location for a three night stay in Québec. Comfortable room with breakfast served in the Sagamite Restaurant next door. At one end of Rue St Louis is Château Frontenac, in the opposite direction you will reach the Citadel and Plains of Abraham

Excellent location for a three night stay in Québec. Comfortable room with breakfast served in the Sagamite Restaurant next door. At one end of Rue St Louis is Château Frontenac, in the opposite direction you will reach the Citadel and Plains of Abraham

10

RUBY MARIE DIRECTO

29 oct. 2024

·

A séjourné 5 nuits

Maison Du General has a great location; walking distance to all the popular tourist spots like Frontenac Hotel, Governor's Promenade, Place de Royal, Parliament Building, and Petit Champlain. My family and I enjoyed the free good breakfast as well.

Maison Du General has a great location; walking distance to all the popular tourist spots like Frontenac Hotel, Governor's Promenade, Place de Royal, Parliament Building, and Petit Champlain. My family and I enjoyed the free good breakfast as well.

8

Miriam

22 sept. 2025

·

A séjourné 1 nuit

La zona esta bien, tienes muchas tiendas y restaurantes alrededor. Es una zona ruidosa . El desayuno terrible.

La zona esta bien, tienes muchas tiendas y restaurantes alrededor. Es una zona ruidosa . El desayuno terrible.

10

Kyui

20 août 2024

·

A séjourné 2 nuits

clean and good location

clean and good location

8

Sebastian

20 août 2024

·

A séjourné 3 nuits

It was direct in the city center and you could do everything by feet

It was direct in the city center and you could do everything by feet

8

Stephane

12 août 2024

·

A séjourné 1 nuit

Vieux Québec, Près de tout pour les touristes!

Vieux Québec, Près de tout pour les touristes!

8

Charlie

20 août 2023

·

A séjourné 3 nuits

Excellent location

Excellent location

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

Repas

Le petit-déjeuner servi à côté est fréquemment salué pour son goût et ses portions, avec des bons ou des crédits utilisés. La disponibilité et l'expérience peuvent varier : certains ont été confrontés à de longues attentes, à des fermetures ou à une confusion quant à savoir si le petit-déjeuner était inclus.

Avis de voyageur à ce sujet

8

Rebeca

23 oct. 2025

·

A séjourné 2 nuits

Great option due to street location it's near everything, especially chateau frontenac. This place just needs to care a little bit more and they could be golden. The location has a faded sign that could be updated and not cause confusion when locating. Check In was confusing when front desk was empty for 10 minutes and then employee arrived. Our room was the classic room and it was on the first floor, I thought noise would be bad due to proximity to front door and desk but it was minimal. The room was cozy, cleanliness missed some details and that explains this place, they miss details. Check out was bizarre, no one was there so we just left our keys at the front desk. The vouchers for the breakfast next door was excellent and enjoyable with good options and portions. Have not seen good reviews with economy room so would suggest classic room and up. Also there is no elevators only stairs up so be aware of that. We would stay here again and would just hope they care more about details and the stay would be perfect 5 stars.

Great option due to street location it's near everything, especially chateau frontenac. This place just needs to care a little bit more and they could be golden. The location has a faded sign that could be updated and not cause confusion when locating. Check In was confusing when front desk was empty for 10 minutes and then employee arrived. Our room was the classic room and it was on the first floor, I thought noise would be bad due to proximity to front door and desk but it was minimal. The room was cozy, cleanliness missed some details and that explains this place, they miss details. Check out was bizarre, no one was there so we just left our keys at the front desk. The vouchers for the breakfast next door was excellent and enjoyable with good options and portions. Have not seen good reviews with economy room so would suggest classic room and up. Also there is no elevators only stairs up so be aware of that. We would stay here again and would just hope they care more about details and the stay would be perfect 5 stars.

6

Christiane

21 févr. 2025

·

A séjourné 5 nuits

La chambre était bien, la situation géographique dans le vieux Québec est bien, tout proche du Chateau Frontenac. La réception est aléatoire, hormis une personne qui essayé de nous aider, les autres n'ont rien fait. La TV n'a jamais fonctionné, la neige n'a pas été enlevée devant la porte. Pour ouvrir la porte extérieure nous avions eu une clé qui fonctionnait très mal, alors qu'il avait un code qu’on ne nous a pas donné à l'arrivé. Mais le pire c'est les petits déjeuners que nous avions réservés, ils étaient servi dans un restaurant à côté, et c'était très bon, mais nous en avions 5, et le restaurant a été fermé 3 jours, donc pas de petits déjeuners. l'accueil est difficile à contacter, j'ai réussi au bout de 4 jours à avoir quelqu'un, qui a effectué un remboursement que je n'ai pas encore reçu.

La chambre était bien, la situation géographique dans le vieux Québec est bien, tout proche du Chateau Frontenac. La réception est aléatoire, hormis une personne qui essayé de nous aider, les autres n'ont rien fait. La TV n'a jamais fonctionné, la neige n'a pas été enlevée devant la porte. Pour ouvrir la porte extérieure nous avions eu une clé qui fonctionnait très mal, alors qu'il avait un code qu’on ne nous a pas donné à l'arrivé. Mais le pire c'est les petits déjeuners que nous avions réservés, ils étaient servi dans un restaurant à côté, et c'était très bon, mais nous en avions 5, et le restaurant a été fermé 3 jours, donc pas de petits déjeuners. l'accueil est difficile à contacter, j'ai réussi au bout de 4 jours à avoir quelqu'un, qui a effectué un remboursement que je n'ai pas encore reçu.

4

Jessica

23 févr. 2024

·

A séjourné 2 nuits

Aucun dejeuner compris, aucune information sur les stationements accueille plus qu’ordinaire.

Aucun dejeuner compris, aucune information sur les stationements accueille plus qu’ordinaire.

10

RUBY MARIE DIRECTO

29 oct. 2024

·

A séjourné 5 nuits

Maison Du General has a great location; walking distance to all the popular tourist spots like Frontenac Hotel, Governor's Promenade, Place de Royal, Parliament Building, and Petit Champlain. My family and I enjoyed the free good breakfast as well.

Maison Du General has a great location; walking distance to all the popular tourist spots like Frontenac Hotel, Governor's Promenade, Place de Royal, Parliament Building, and Petit Champlain. My family and I enjoyed the free good breakfast as well.

8

Miriam

22 sept. 2025

·

A séjourné 1 nuit

La zona esta bien, tienes muchas tiendas y restaurantes alrededor. Es una zona ruidosa . El desayuno terrible.

La zona esta bien, tienes muchas tiendas y restaurantes alrededor. Es una zona ruidosa . El desayuno terrible.

10

Markus

11 juin 2024

·

A séjourné 2 nuits

Great location to price ratio. Breakfast was great at the restaurant next door.

Great location to price ratio. Breakfast was great at the restaurant next door.

10

JOSE DE JESUS ESPARZA

4 avr. 2024

·

A séjourné 5 nuits

The hotel location is very safe and convenient. The breakfast is delicious, both the free option and the upgrade options. The staff is professional, helpful, and considerate.

The hotel location is very safe and convenient. The breakfast is delicious, both the free option and the upgrade options. The staff is professional, helpful, and considerate.

8

john

21 sept. 2025

·

A séjourné 3 nuits

Amazing breakfast .

Amazing breakfast .

6

John

21 juin 2025

·

A séjourné 2 nuits

The location was great. The bed and pillows were comfortable. The shower (while small) had good pressure and temperature. Shampoo and soap provided. Windows and fresh air were great on the top floor facing the street. Clean. But basic. Access to service hours was difficult. The TV did not work. The fridge has not been cleaned. Unfortunately the free breakfast provided at restaurant next door was not good. One person working the entire floor and one cook. Took well over 1.5 hours to get food. The server was doing his best but overwhelmed. Otherwise a nice visit.

The location was great. The bed and pillows were comfortable. The shower (while small) had good pressure and temperature. Shampoo and soap provided. Windows and fresh air were great on the top floor facing the street. Clean. But basic. Access to service hours was difficult. The TV did not work. The fridge has not been cleaned. Unfortunately the free breakfast provided at restaurant next door was not good. One person working the entire floor and one cook. Took well over 1.5 hours to get food. The server was doing his best but overwhelmed. Otherwise a nice visit.

10

Hamoda

23 août 2024

·

A séjourné 1 nuit

Great location. Clean room. Comfy bed. Steep stairs. Good breakfast in a next door restaurant

Great location. Clean room. Comfy bed. Steep stairs. Good breakfast in a next door restaurant

Ces informations vous ont-elles été utiles ?

Résumé généré par l'IA basé sur les avis récents des voyageurs

8

Luc

il y a 5 jours

·

A séjourné 3 nuits

Attention : chambre 2 au RDC: impossible d’ouvrir la fenêtre donc pas du tout de moyen d’aérer la pièce. Et elle donne sur une cour très salle qu’il aurait fallu nettoyer, plutôt que de laisser des chambres à l’arrière avoir cette vue.

Attention : chambre 2 au RDC: impossible d’ouvrir la fenêtre donc pas du tout de moyen d’aérer la pièce. Et elle donne sur une cour très salle qu’il aurait fallu nettoyer, plutôt que de laisser des chambres à l’arrière avoir cette vue.

8

Donatien

il y a 3 semaines

·

A séjourné 1 nuit

L’hébergement est à proximité imm

L’hébergement est à proximité imm

6

lison

il y a 3 semaines

·

A séjourné 1 nuit

Bien pour le prix et ti déjeuner

Bien pour le prix et ti déjeuner

8

Jonathan

16 août 2026

·

A séjourné 1 nuit

Belle chambre propre et confortable. Chambre 8. Dans la salle de bain le pommeau de douche est dû pour être changé et un bon coup de balayeuse serait de mise sur le ventilateur de salle de bain pour retirer la poussière.

Belle chambre propre et confortable. Chambre 8. Dans la salle de bain le pommeau de douche est dû pour être changé et un bon coup de balayeuse serait de mise sur le ventilateur de salle de bain pour retirer la poussière.

8

Rémi

11 août 2026

·

A séjourné 1 nuit

Hôtel très bien situé dans le vieux Québec. Parking privé Sepaq à 24 dollars pour la journée à proximité l

Hôtel très bien situé dans le vieux Québec. Parking privé Sepaq à 24 dollars pour la journée à proximité l

Politiques de l’établissement

Instructions d’arrivée

Tout ce que vous devez savoir pour une arrivée en douceur.

Arrivée

Départ

De 16:00 à 22:00

Avant 11:00

Bon à savoir

Politiques et informations supplémentaires sur cet établissement.

Suppléments facultatifs

Services supplémentaires payants que vous pouvez demander.

Vous avez une question ?

Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel

Prix pour les dates à venir

septembre 2026

octobre 2026

Moins cher

Plus cher

Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.

Prix en USD pour 2 voyageurs, mis à jour quotidiennement.

La réception est ouverte tous les jours de 10 h 00 à 18 h 00. Cet hébergement n'assure aucun service d'enregistrement en dehors des heures normales de la réception. Les horaires de la réception sont limités. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique. L'enregistrement s'effectue à une autre adresse : 3, Sainte-Ursule St (établissement voisin).

L’enregistrement doit être effectué par une personne âgée d’au moins 18 ans.

Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
Des modes de paiement sans espèces sont disponibles
Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur, un détecteur de fumée et un système de sécurité
Veuillez noter que les normes culturelles et les règles pour les voyageurs peuvent différer selon le pays et l'hébergement. Les règles mentionnées sont fournies par l'hébergement

Seules les personnes enregistrées peuvent accéder aux chambres.
Dans cet hébergement, les boissons alcoolisées ne sont ni servies, ni autorisées.
Modes de paiement sans espèces disponibles pour toutes les transactions.
Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.

Le petit déjeuner préparé sur commande coûte environ 8.5 CAD par adulte et environ 8.5 CAD par enfant.

La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.