Eminence on Bank

"**WARNING: DO NOT STAY HERE**. This place is a complete scam. The room was NOTHING like the photos online. Starting from the moment you enter the foyer and are greeted with the smell, a mixture of old take away and rubbish, the manager a disheveled unkempt individual with less hospitality skills than that of a 30’s hospital matron, who explains to us that the room we booked was not what was available due to cleaning that day and the dampness associated, who then informs us “if you don’t like the room we have for you we can always move you tomorrow”. We are then greeted by furniture and bedding, covering the fire extinguishers in the hallway with the smell of damp throughout and dirty laundry piled in a corner. We move into our “apartment to find 5 beds throughout the two rooms and the only bathroom within the bedroom of the apartment, without any windows. The other room housing one bed and two fold outs with no blankets or doonas, lighting not working, windows in the main room that don’t open nor the blinds, so you’re in darkness throughout the day. Make a cup of coffee? nope! No cups, plates, cutlery etc, no coffee/tea etc, no tea towels/cloths to clean and mould and damaged internals of the cupboards. Uncomfortable beds and don’t get me started on the bathroom. All up we were booked in for 4 nights and left the next morning. Do yourself a favour, STAY AWAY and enjoy your trip instead of having to find alternative accommodation at last minute. STILL AWAITING A REFUND!

The room was not made up even when we checked in at 3.30pm There was no cold water for the hand basin...none!! Bathromm floor was dirty. Most surfaces were dusty. The window blinds that were down could not be raised, those that were up could not be lowered. A rat hole.........

Booked two twin rooms for a small group, One room had a a/c that kept making this loud clicking noise on or off and the second rooms toilet didn't flush properly and the fan in the bathroom didn't work at all. The roof was starting to sag in the rooms and some windows had taped up cracks. Due to location you'd expect some sound from the streets at night but even then you'd expect some quietness due to the walls and being multiple floors up (I've stayed at other places around this area with no issues) but the walls were too thin to drown out any noise making sleep extremely hard. The price paid for these rooms were not at all worth it, they were probably worth half the price at most.

Great location. Unfortunately you can hear a lot of street noise and we stayed a Saturday night, so the noise was continuous through til sunrise. One of the lifts had broken down also.

It’s very noisy the aircon was broken and not sealed to the outside, window cracked and repaired with tape, the toilet ran continuously, the fridge leaked a big puddle of water out of the rusted door, no full blanket or doona on the bed, tv has ver limited Chanel’s on the plus side It’s very central and easy to get around with plenty of options for food and drink within walking distance

I visited Adelaide for an exhibition at the AGSA and booked this hotel as it was close & affordable. I can understand why some people might have given it 2 stars. It's definitelly in need of some TLC and there are pretty much no facilities. Not even a toilet in reception, so you need to go before you check out. I was on the 4th floor and didn't have any of the noise issues others have mentioned. It was a Wednesday night however, and the streets were pretty quiet. It might be worse on a weekend. The staff were friendly enought. The location is definitely the best thing about this hotel. It served it's purpose for my needs on this visit.

Key Fob scan did not work for after hours entry. TV did not work, probably remote batteries flat. Hot water ran out.

The hotel was in the process of being updated and renovated, so there was 'stuff' along the corridors and in rooms. My room was clean and comfortable but obviously still not completed - there were no bulbs in the bedside lamps, which were obviously brand new. The mirror in the bathroom was so high up that all I could see was the top of my head. Thankfully there was another mirror in the room. Once the renovations are completed I think the room and the rest of the hotel will be excellent.

Despite emailing prior to arrival, staff did not assist with getting a parking pass, suggesting instead that we should be right to park in the loading bay as long as we moved the car early enough in the morning. Elevator only moved if you held the button in until you reached your floor. Whole property was filthy. No towels in room, bed not made very well, old food items in smelly fridge. Street noise was extremely loud, area felt unsafe at night. Door didn’t seem to close completely without chain on( looked like door jamb had been previously jimmied) and photos of property online are not what it actually looked like.

I understand that the building is undergoing renovations, but the lifts may or may nto work at any particular time; the door knob came off in my hand when trying to get out of the room; no shower curtain; iron, but no ironing board; very noisy; and has a real pay by the hour vibe to it. I feels like I got ripped off with the price I paid. They should not charge more that $90 a night for this place. One star.

The bathroom was fithy, the floor had grease foot prints all over it. The air conditioner fan speed didn’t work - it was on or it was on full speed. I was there on a work trip and there was no desk in the room. The walls were dirty and marked. I advised the receptionist about the bathroom and the desk and was told the Delux room has a desk and that she would notify her boss about the bathroom - no offer to clean it. For $160 a night the photos posted are very understated- definitely do not stay here.

The room was terrible, aircondioner was just stuck in the wall and glued in. Not one mirror in the room or bathroom. No wardrobe or hangers to hang your clothes. 2 disposable razors were in the bathroom with hair in them. You could open the window and jump out if you wanted to kill yourself as there were no screens on them. Smelt like a Bali room. Very noisy as well. The only good thing was the bed was comfy.

The ladies on reception were wonderful, however the room and corridors were dirty. The chair in the room was so dirty you wouldn't want to sit on it. We were there for 3 days and the room wasn't serviced at all, including removal of rubbish. The shower had a shower curtin that was mouldy on the bottom. The room was tiny. The external noise was horrible, the hotel needs sound proofing. I would not recommend this hotel. The photos of the rooms are in no way truthful

The broken window of the vacant reception and the reek of vomit in the lift should be a warning to back away. Ceiling tiles broken, flickering fluro tubes, a smashed ironing board, leaking toilet that refilled every 20min, paper thin curtains that cover some of these window and peeling paint on the rest, patrons off their heads on drugs raiding the vending machine downstairs - the list goes on. And just so noisy from inside and out. The cleaners had made an effort to do the traditional fold the triangle on the toilet paper for the five squares left on the roll... But on the plus side the linen was clean and the bed was comfortable enough.

Room and windows were filthy. Toilet seat broken and whole pan had broken away from the floor

Despite emailing prior to arrival, staff did not assist with getting a parking pass, suggesting instead that we should be right to park in the loading bay as long as we moved the car early enough in the morning. Elevator only moved if you held the button in until you reached your floor. Whole property was filthy. No towels in room, bed not made very well, old food items in smelly fridge. Street noise was extremely loud, area felt unsafe at night. Door didn’t seem to close completely without chain on( looked like door jamb had been previously jimmied) and photos of property online are not what it actually looked like.

Desk not attended. Room dirty. Broken mug. Empty shower wash.

This hotel was awful. The rooms were filthy, bathrooms were dirty and there was rubbish left from previous occupants. The doonas were stained. The room smelt like smoke. The windows were so dirty you couldn’t even see through them. There was a lot of loud yelling at night. The door didn’t even have a proper safe lock on it and was only held

Hair in the shower Coffee cups filthy Spoke to front counter staff !! He assures me there in the process of a massive upgrade Would stay they again Location is perfect for us

The hotel is placed in a very useful location and the service was good. However the cleanliness and overall state of the room was terrible. King bed was torn and mattress springs sticking out. Bed sheets not clean and I suspected bed bugs after waking up with bites. Our key did not have a tag to get in after hours and would have to buzz an intercom to get in.

Booked two twin rooms for a small group, One room had a a/c that kept making this loud clicking noise on or off and the second rooms toilet didn't flush properly and the fan in the bathroom didn't work at all. The roof was starting to sag in the rooms and some windows had taped up cracks. Due to location you'd expect some sound from the streets at night but even then you'd expect some quietness due to the walls and being multiple floors up (I've stayed at other places around this area with no issues) but the walls were too thin to drown out any noise making sleep extremely hard. The price paid for these rooms were not at all worth it, they were probably worth half the price at most.

The location is excellent, with public transportation right at the doorstep and proximity to everything. However, the listing as an 'apartment' might be misleading. While the beds were clean, the refrigerator was completely iced over, no cooking facilities and basic cutlery was missing. Additionally, the apartment had noticeable stains on the walls and floors, and the windows were obscured and filthy. Receptionist was kind and helpful.

Do not stay here if you expect to sleep well. Dirty windows face directly onto the busiest street in town with absolutely zero sound reduction. Horrible dated rooms, blinds tattered/broken/falling apart. Great location with nice staff, but as a hotel this is two huge thumbs down and you can do much better for a similar price nearby.

The room was terrible, aircondioner was just stuck in the wall and glued in. Not one mirror in the room or bathroom. No wardrobe or hangers to hang your clothes. 2 disposable razors were in the bathroom with hair in them. You could open the window and jump out if you wanted to kill yourself as there were no screens on them. Smelt like a Bali room. Very noisy as well. The only good thing was the bed was comfy.

Very outdated, not at all like the photos. Spruiked as a two bedroom apartment, actually only one bedroom with three other beds set up in the living room. Two of the beds were not even real beds - folding beds - and they did not have blankets, just sheets! We arrived late at night and it was 12degC. My kids were freezing and I had to use bath towels as extra bedding for them. The single box A/C heater was grossly undersized for the room and barely took the chill off. The kitchen had no coffee or tea (yet there was milk in the tiny fridge?!) and there were only a couple of glasses - we were a group of 5. There was a sponge, but no detergent and no tea-towel. So no way to adequately wash any dishes. Two chairs at the kitchen table (for 5 people). Shelf directly over the toilet so that you banged your head getting off. No vanity - just random bits of wood screwed together with some kind of foam stuck to it that had *almost* been removed (unsuccessfully). We had croissants for brekky from the bakery over the road - no way to sweep up our crumbs because there was no broom or dustpan provided. One good thing was the little bedside lights over the main bed (best thing in the place). Location excellent - in a very cute laneway with lots of cafes / food places around. NO PARKING - not even a drive through bay where you could pull in to dump suitcases (although this is beyond the control of Cosmo - more of an Adelaide City issue). There were several paid parking lots nearby though.

I booked this for my daughter and her friends for her 18th birthday. The main reason for choosing this hotel was the amount of beds vs price and location. The room was able to comfortably sleep 6 and had 2 large couches if required. The room was very spacious, air conditioning worked well and had everything they needed, it is just quite old and in need of a reno. The manager was very friendly and accommodating, I was able to bring balloons before check in and set up the room for the birthday. It was very noisy as the other reviews suggest. As the girls were out most of the night it wasn’t a big issue, and they had their check out time extended (complimentary) to 12pm to give them a chance to sleep in once the noise died down. The girls had a great night, the beds were comfortable and everything was clean. It’s not the greatest hotel, but it was fine for what they needed.

The hotel was in the process of being updated and renovated, so there was 'stuff' along the corridors and in rooms. My room was clean and comfortable but obviously still not completed - there were no bulbs in the bedside lamps, which were obviously brand new. The mirror in the bathroom was so high up that all I could see was the top of my head. Thankfully there was another mirror in the room. Once the renovations are completed I think the room and the rest of the hotel will be excellent.

Room was like daylight at night. Was not adequate blankets on bed nor any spares in room. Uncomfortable stay.

The picture is certainly not what it seems, the rooms are very outdated but clean and the beds are comfortable. It is in the center of town but not much can be seen through the very dirty windows. the air-conditioner worked fine but I like to open a window once in a while. there was nowhere to hang any of my cloths ( no hooks on the wall, no wardrobe or even a coat hanger), no lounge (like the pic) but a desk and one chair. biggest problem is the night club underneath after 4 hours of the same beat coming through the floor it got a bit excausting

Poor quality office conversion into hotel space. Noisy Nightclub area of City, not suitable for family accommodation.

It was convenient clean in a great location staff were brilliant the room was clean and tidy I would stay there again

The Cosmo on Bank lives up to its reputation, the location is second to none. We stayed for a cricket trip and I would recommend this place to any group who wants a cheap place to rest their head for 3 hours a day. The room we had was actually clean compared to some Google reviews. Our room had no toilet paper but with one simple request to the helpful man at the front desk there was 2 rolls waiting for us when we got back from a night out

I booked this for my daughter and her friends for her 18th birthday. The main reason for choosing this hotel was the amount of beds vs price and location. The room was able to comfortably sleep 6 and had 2 large couches if required. The room was very spacious, air conditioning worked well and had everything they needed, it is just quite old and in need of a reno. The manager was very friendly and accommodating, I was able to bring balloons before check in and set up the room for the birthday. It was very noisy as the other reviews suggest. As the girls were out most of the night it wasn’t a big issue, and they had their check out time extended (complimentary) to 12pm to give them a chance to sleep in once the noise died down. The girls had a great night, the beds were comfortable and everything was clean. It’s not the greatest hotel, but it was fine for what they needed.

Terrible. I got stuck in the city and had to find a hotel quickly. I booked online amd went to the hotel about 8:30pm and it was locked. There were lots of dodgy people hanging around outside, with one man staring and coming near me. I couldn’t get into the hotel and then fled out of fear. They were supposed to call me and so far have not contacted me.

Great location Good room Renovations at present are a little inconvenient but not too much and should be finished soon Staff very accommodating

Despite emailing prior to arrival, staff did not assist with getting a parking pass, suggesting instead that we should be right to park in the loading bay as long as we moved the car early enough in the morning. Elevator only moved if you held the button in until you reached your floor. Whole property was filthy. No towels in room, bed not made very well, old food items in smelly fridge. Street noise was extremely loud, area felt unsafe at night. Door didn’t seem to close completely without chain on( looked like door jamb had been previously jimmied) and photos of property online are not what it actually looked like.

Good value for the price. Helpful staff -Jason As good as you get for 100 per night.

Staff non existent, literally didn’t see them until my 3rd day there. Extremely my noisy location on Friday and Saturday nights. Low quality hotel patrons resulting in a domestic violence situation where police ended up knocking on my door looking for the perpetrator. Room wasn’t attended to at all during my 5 day stay.

Check in was an absolute joke. Staff appeared to have no idea. Key-cards went missing. Process took forever. Room was not what I paid for. Photo showed a king and a single. First room one king, second room two singles. Second room door did not even lock. I had to push one single bed in front of the door to feel safe. Whole place felt old and tired. I would definitely not recommend this place and will never, ever return.

Lights wouldn’t work in room apart from two bedside lamps. Mentioned this to reception (Steve) and was told someone would be up shortly to have a look. I stayed 2 nights and no one came!! Left the hotel to grab myself something to eat and was asked by two random people to go and see their mate on level 4 for them and grab them some stuff as the reception would not let them inside! If you have a family or kids of any age I very much discourage using this place for accommodation. People running through the hallways at all hours of the night/morning, mould and squashed flies on the bathroom walls. Yep I won’t be going back ever!!!!

Even just as a "place to sleep", it didn't fulfil requirements - a lack of double glazing and way too close to nightlife district meant no sleep on a couple of nights.

Make no mistake, this hotel is tired. Nevertheless, the staff are very helpful and the location is the best! We were in Adelaide for the festival and loved that we could walk straight out to get a tram or a scooter and be at Womad in less than 10 mins. It can be quite noisy at night as much of the nightlife is just nearby in Hindley St and the bathroom was a nostalgic throwback to my 1980s share house (complete with flamingo shower curtain). Don't stay expecting modern facilities with generic artwork, but if you are happy with the best location in town at a cheap and cheerful rate, go for it!

I booked this for my daughter and her friends for her 18th birthday. The main reason for choosing this hotel was the amount of beds vs price and location. The room was able to comfortably sleep 6 and had 2 large couches if required. The room was very spacious, air conditioning worked well and had everything they needed, it is just quite old and in need of a reno. The manager was very friendly and accommodating, I was able to bring balloons before check in and set up the room for the birthday. It was very noisy as the other reviews suggest. As the girls were out most of the night it wasn’t a big issue, and they had their check out time extended (complimentary) to 12pm to give them a chance to sleep in once the noise died down. The girls had a great night, the beds were comfortable and everything was clean. It’s not the greatest hotel, but it was fine for what they needed.

Great location Good room Renovations at present are a little inconvenient but not too much and should be finished soon Staff very accommodating

Convenient location close to the Railway Station and Adelaide Convention Centre

Not a place I'd take.my family. Location was great near the casino & Hindley st entertainment. I paid about $130 which is ok for the loaction. No wardrobe and no cupboard for coffee kettle. Saying it needs a refurbish would be 30 years late. Homeless people downstairs. Good place to stay for $130 for a single guy. Room worse than on website. Staff good. Id stay there again for $130 to save money.

Very good value accomodation only 250 m from Adelaide Convention Centre. Room was spacious and clean, everything worked, suited me fine. Front entrance and reception area let the impression down.

Cheap for a reason. Dont book this on a Friday or Saturday night.

Property not the cleanest in the rooms. Good location. Very noisy of a night with people and early morning with street cleaners.

Poor quality office conversion into hotel space. Noisy Nightclub area of City, not suitable for family accommodation.