Name: Casa Encantada by Porta Hotels
Address: 9a Calle Poniente y 4a Avenida Sur #1, Antigua Guatemala, Departamento de Sacatepéquez, GT
Price range: US$ 163–US$ 187 per night
Rating: 8.9

O que pensam os hóspedes

Na Casa Encantada by Porta Hotels, os hóspedes elogiam consistentemente o atendimento cordial e profissional, os deliciosos cafés da manhã incluídos (frequentemente servidos em um terraço agradável ou em hotéis irmãos) e a localização central e agradável, que transmite uma sensação de charme e intimidade.

Muitos hóspedes valorizam o acesso às comodidades dos hotéis do grupo Porta próximos, incluindo piscina aquecida, academia e restaurantes. As desvantagens comuns incluem quartos pequenos, ar condicionado limitado em muitos quartos e ruído da rua ou do sino de entrada. Problemas ocasionais de manutenção e contratempos na reserva ou comunicação são relatados, mas não são generalizados. No geral, espere uma estadia boutique elegante e acolhedora, com hospitalidade de destaque no coração de Antigua.

Instalações

Limpeza

Quartos

Serviço

Localização

Restaurante

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Instalações

Os hóspedes frequentemente destacam o acesso às comodidades dos hotéis irmãos Porta/Pensativo, incluindo piscina aquecida, academia e restaurantes. O terraço no topo é um local favorito para o café da manhã e para relaxar.

Avaliações dos hóspedes relacionadas

10

Courtenay

26 de nov. de 2023

·

A estadia foi de 2 noites

Casa Encantada is a great boutique hotel in Antigua. The staff were very helpful and friendly prior to our stay by arranging a private pick-up from the airport and attentive in all the right ways during our stay. The hotel has great food and drinks, comfortable beds, a small refreshing pool, and is located a short walk away from the centre of town.

10

Lauren

23 de dez. de 2024

·

A estadia foi de 2 noites

This beautiful hotel is decorated in stunning Guatemalan design. The plants, pool, fountain, and rooftop terrace added quiet tranquility to this small hotel. The service was attentive and thoughtful. Breakfast at its sister hotel - Pensativo - was fabulous. Fresh food, excellent service, and gorgeous setting. I hope to come back one day. Book this hotel and you won’t regret it!

10

David

12 de mar. de 2025

·

A estadia foi de 2 noites

Excellent and intimate 10 room hotel but with access to the spa, gym and restaurant of the larger Porta Hotel around the corner. It feels more like you’re staying at a beautiful home than a hotel. Breakfast on the roof terrace was excellent.

10

ROBERTO L

7 de nov. de 2025

·

A estadia foi de 4 noites

Beautiful small boutique hotel Friendly and efficient staff Nice amenities in their sister Porta Hotels group just few steps away, heated swimming pool, gym and restaurants. Extremely comfortable and clean room excellent location, we have included breakfast and it was excellent. No complaints from us at all, we highly recommend this Hotel

10

Laura

1 de mar. de 2025

·

A estadia foi de 1 noite

This honestly was the best hotel I think I've ever stayed at, and I've traveled quite a bit! Centrally located before enough away that you can sleep quietly at night, beautiful and local features and decor, anything you could need if you forgot something at home, beautiful volcano views right outside the door, and sister hotel with an incredible pool. Oh, and of course, very affordable. Grateful for my stay!

10

Carla

27 de ago. de 2023

·

A estadia foi de 2 noites

Cozy little boutique hotel located at walking distance for everything you need. The hotel is member of a bigger hotel chain. Breakfast is served in one of those. Pool, gym and sauna is available on the other. Everything nearby. On top of all this amenities you have a well located and convenient parking lot. The decoration is adorable. You will enjoy this tiny gem.

10

Jessica

4 de abr. de 2023

·

A estadia foi de 3 noites

It was absolutely lovely. So cute and personal. The rooftop terrace for breakfast was fantastic. The food was so good. My daughter loveeed the oatmeal and smoothie bowls. The service by Lalo was great. Super thoughtful and attentive. It’s a short walk to the town center. I felt super safe in the area. You’re able to use their sister hotel for a larger and heated pool which was great. All around great experience.

8

Guillermo

9 de abr. de 2025

·

A estadia foi de 5 noites

A little gem in Antigua. Great personnel at the restaurant, the room service and the front desk. The restaurant is on the top with volcanos views.

10

Samer

11 de jun. de 2023

·

A estadia foi de 1 noite

They were so kind, and the rooftop terrace and pool were very peaceful

10

Amy

25 de out. de 2024

·

A estadia foi de 7 noites

This hotel is beautiful and quaint as it only has maybe 10 rooms. The staff is very friendly and welcoming! You also have access to a couple of other hotels and their restaurants and amenities.

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Limpeza

Os quartos e as áreas comuns são regularmente descritos como muito limpos e bem conservados. Alguns mencionam pequenas falhas na manutenção ou na limpeza (por exemplo, substituição de toalhas ou um chuveiro com vazamento).

Avaliações dos hóspedes relacionadas

10

Alfredo

6 de fev. de 2025

·

A estadia foi de 1 noite

Todo tan limpio y organizado como la primera vez que estuvimos, hace 5 anios . Gracias

10

layla

14 de out. de 2024

·

A estadia foi de 2 noites

Casa Encantada was exactly what I was looking for: a unique boutique hotel; cute, clean, safe, and walking distance from main Antigua shopping and activities. Staff were super helpful and courteous; and I was extremely pleasantly surprised to be offered the suite when I checked in. Only suggestion I have is to please deep clean the bath tub. Nonetheless, I will definitely be a repeat customer. Thank you!!

8

Andres

7 de out. de 2025

·

A estadia foi de 5 noites

Was a great stay for the price. Great location, very clean, great AC, very receptive staff.

8

Joshua

1 de abr. de 2025

·

A estadia foi de 3 noites

Really was a great property only issue with us was the shower head keep dripping water could not close the valve for the hot water in the shower causing a sauna in the bathroom due too keep leaking hot water couldn’t really sleep with so much noise of the water dripping but other than that really safe place

10

Sarita

7 de jun. de 2024

·

A estadia foi de 3 noites

The hotel was very nice and pleasant. Staff went out their way to make your stay memorable. My room had everything you need, clean and a/c equipped. It’s worth staying at this hotel.

10

ROBERTO L

7 de nov. de 2025

·

A estadia foi de 4 noites

Beautiful small boutique hotel Friendly and efficient staff Nice amenities in their sister Porta Hotels group just few steps away, heated swimming pool, gym and restaurants. Extremely comfortable and clean room excellent location, we have included breakfast and it was excellent. No complaints from us at all, we highly recommend this Hotel

10

Brandon

17 de fev. de 2025

·

A estadia foi de 1 noite

Fantastic breakfast and super clean/comfortable rooms

10

Marisel

22 de jun. de 2023

·

A estadia foi de 4 noites

The staff provided an excellent service. Rooms were very clean. The only down was that the room did not have an AC unit and the temperature on June 20th was warm. The staff provided a floor fan unit. We got intoxicated with sea food and their immediate assistance was amazing. They got us a nurse & doctor that recommended us to the private practice. Overall, recommended.

10

Sunny

18 de dez. de 2023

·

A estadia foi de 3 noites

This hotel was absolutely lovely! I felt extremely safe staying here as a solo female traveler. Walking distance to everywhere in Antigua. They even left cute little cookies with worry dolls each day. Highly recommend!

10

Colleen

24 de fev. de 2026

·

A estadia foi de 4 noites

The staff was helpful, hotel clean and the room was lovely and comfortable. Nice indoor and outdoor sitting areas.

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Quartos

Os quartos são aconchegantes e decorados com bom gosto, mas geralmente pequenos, com camas confortáveis. Muitos não têm ar condicionado e podem ser barulhentos devido ao isolamento acústico limitado; alguns relatam pequenos problemas de manutenção.

Avaliações dos hóspedes relacionadas

6

Taylor

19 de ago. de 2025

·

A estadia foi de 3 noites

Our stay at the property served its purpose for the few days that we were there. Our room was not big but it was cozy. The staff was friendly and answered our inquiries. They organized our transport from the airport which went very smoothly. They made accommodations for my girlfriend’s birthday which was greatly appreciated. The breakfast (which was included in our stay) was great (we had to walk down the street to a sister establishment to eat though). There were menu & buffet options. Having a nice breakfast allowed a great start to our days. Some of the negatives were the noise.You could hear so much going on outside but it calmed down a lot during quiet hours. They were doing construction right next to our room during the day which was highly disturbing. Also the air conditioning did not work! Very disappointed with that bc that was one of the reasons I picked the hotel. Also found the room service was a bit lackluster. Our towels weren’t taken out of the room & we had to request new ones. I genuinely want to give a higher rating but there were alot of nuisances that we tolerated. I hope that we are the exception and not the rule. There are things to like about this establishment I just hope they address the smaller issues that can compound for guests.

10

Feriel

18 de jun. de 2025

·

A estadia foi de 3 noites

I loved the service and the staff are very nice and professional . The hotel is very cute and cozy. Wish if the room were little bit bigger and has air do I but still very cute and felt great. The breakfast awesome and you’re in the center of Antigua you have a lot of beautiful cafes and restaurant around

10

Chuck

19 de mai. de 2024

·

A estadia foi de 3 noites

This property is nice enough. Though the room was very small, we’re always out anyways. And thankfully they provided a fan, it gets a little warm the room doesn’t have AC. The property is very cute, staff are very helpful. Breakfast was good. I like that you could use the sister Hotel’s pool & gym although we didn’t have time to do it. The place is very quiet and very relaxing. I highly recommend this. Good value for money!

10

Robert

22 de jun. de 2024

·

A estadia foi de 1 noite

Very nice room. Unique stepping stones over water to get to the room. No A/C and the ceiling fan was noisy when turned up.

10

Aaron

10 de mar. de 2023

·

A estadia foi de 9 noites

Small hotel, with a beautiful patio. Only thing to look out for, there is no mini fridge in the room.

8

Alison

7 de mai. de 2024

·

A estadia foi de 4 noites

I was in town for a wedding and had a lovely stay. The rooms were clean, bed was comfortable, and staff was very friendly (though did not speak any English, which is fine, just make sure you have way to translate if you don't speak Spanish). The pool is very cold which is nice refreshing for hot days, but too cold at night. The two neighboring sister hotels were much nicer accommodations so it was nice to be able to quickly walk there to use their pool and for free breakfast. The only real negative about this hotel (besides that it has no AC, but most places don't), was that it is VERY VERY loud in the rooms in the morning and during the day, as the windows to the rooms are right on the street and heavy traffic starts as early as 5:30/6am that woke me up every morning. It is slightly better if you close the windows, but if it's hot, you want them open for air circulation. Also, if you want cold bottled water, they charge $5/bottle. Otherwise, this was a perfectly fine small hotel to stay at, though there are much nicer places to stay near by for the same rate, if not cheaper.

6

Antonio

3 de set. de 2024

·

A estadia foi de 2 noites

La cama del cuarto estaba cómoda, el problema es en las noches porque entre el sonido del timbre del hotel, más el teléfono de recepción y el sonido de los carros de la calle, no te dejan dormir, el hotel no tiene buen sistema de aislamiento de sonido.

8

Fredy

18 de set. de 2023

·

A estadia foi de 2 noites

Excellent location, room small but comfy. Bed is not very comfortable. Food and staff were awesome

8

Lucas

4 de jan. de 2026

·

A estadia foi de 3 noites

Quarto limpo, porem pequeno.

10

Samantha

16 de out. de 2023

·

A estadia foi de 3 noites

Staff was lovely and property gorgeous and well located to walk around. Only difficulty was the sound - room insulation was poor so you could hear noises from other rooms and we were regularly hearing the bell for guests that were waiting outside and wanted to enter the grounds. That said, it was an adorable property and I'd definitely stay again.

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Serviço

O serviço é amplamente elogiado por ser cordial, profissional e proativo, desde a organização de traslados do aeroporto até toques atenciosos e assistência rápida. Alguns hóspedes tiveram problemas de comunicação ou com o check-out tardio.

Avaliações dos hóspedes relacionadas

10

Courtenay

26 de nov. de 2023

·

A estadia foi de 2 noites

Casa Encantada is a great boutique hotel in Antigua. The staff were very helpful and friendly prior to our stay by arranging a private pick-up from the airport and attentive in all the right ways during our stay. The hotel has great food and drinks, comfortable beds, a small refreshing pool, and is located a short walk away from the centre of town.

10

Emily

14 de jul. de 2025

·

A estadia foi de 1 noite

Such a gorgeous property!!! The staff was so helpful.

10

Daniel

6 de abr. de 2025

·

A estadia foi de 1 noite

This is a great poace to stay. Staff is super friendly and are always eager to help, genuinely seeking solutions to any issues that may come up.

10

Cindy

3 de nov. de 2025

·

A estadia foi de 1 noite

El personal muy amable y profesional. El servicio de desayuno estuvo extraordinario

10

Vianca

26 de nov. de 2025

·

A estadia foi de 2 noites

Here’s a polished little review you can use: “I stayed in one of the suites and absolutely loved it. The room was gorgeous, super comfortable, and I slept like a baby. The bathroom was beautiful, and the service throughout my stay was exceptional. Everything was amazing. Highly recommend!”

10

Brooke

21 de mar. de 2025

·

A estadia foi de 2 noites

Our stay here was fantastic. The service was welcoming and efficient, the grounds were well kept and pristine. They offered complimentary breakfast, water and cookies in the lobby and the rooms were cozy and clean. The breakfast is absolutely to die for, would definitely stay here again if we were to find ourselves back in Antigua!

10

María Teresa

19 de out. de 2025

·

A estadia foi de 2 noites

Una excelente experiencia de estadía de 2 noches. Desayuno delicioso, en una terraza muy agradable. Las camas de las habitaciones muy confortables y el servicio excelente, muchos detalles que hacen tu estadía una experiencia única

10

christopher

13 de mai. de 2023

·

A estadia foi de 5 noites

Excellent stay in Antigua! Staff were great

10

ROBERTO L

7 de nov. de 2025

·

A estadia foi de 4 noites

Beautiful small boutique hotel Friendly and efficient staff Nice amenities in their sister Porta Hotels group just few steps away, heated swimming pool, gym and restaurants. Extremely comfortable and clean room excellent location, we have included breakfast and it was excellent. No complaints from us at all, we highly recommend this Hotel

10

Marisel

22 de jun. de 2023

·

A estadia foi de 4 noites

The staff provided an excellent service. Rooms were very clean. The only down was that the room did not have an AC unit and the temperature on June 20th was warm. The staff provided a floor fan unit. We got intoxicated with sea food and their immediate assistance was amazing. They got us a nurse & doctor that recommended us to the private practice. Overall, recommended.

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Localização

Localização central e agradável, perto das principais atrações, cafés e restaurantes de Antigua; vários observam que permanece tranquilo à noite. Os hóspedes geralmente se sentem seguros.

Avaliações dos hóspedes relacionadas

10

Feriel

18 de jun. de 2025

·

A estadia foi de 3 noites

I loved the service and the staff are very nice and professional . The hotel is very cute and cozy. Wish if the room were little bit bigger and has air do I but still very cute and felt great. The breakfast awesome and you’re in the center of Antigua you have a lot of beautiful cafes and restaurant around

8

ISIS

14 de mar. de 2024

·

A estadia foi de 4 noites

Lugar acogedor. Personal amable a 4 cuadras de la plaza central

8

INES MARGARITA NAVARRO DE

5 de mar. de 2025

·

A estadia foi de 3 noites

Wonderful staff, and great location.

8

Andres

7 de out. de 2025

·

A estadia foi de 5 noites

Was a great stay for the price. Great location, very clean, great AC, very receptive staff.

10

Fernando

2 de set. de 2025

·

A estadia foi de 1 noite

Excelente ubicación

10

ROBERTO L

7 de nov. de 2025

·

A estadia foi de 4 noites

Beautiful small boutique hotel Friendly and efficient staff Nice amenities in their sister Porta Hotels group just few steps away, heated swimming pool, gym and restaurants. Extremely comfortable and clean room excellent location, we have included breakfast and it was excellent. No complaints from us at all, we highly recommend this Hotel

10

Kim

26 de ago. de 2025

·

A estadia foi de 5 noites

I’ve never had to cross a moat to a hotel room before! It added to the charm of this conveniently located hotel. The included breakfast was spectacular! Very close to my grandchildren’s house, but also very walkable to the Central Park and some great restaurants nearby.

10

Sunny

18 de dez. de 2023

·

A estadia foi de 3 noites

This hotel was absolutely lovely! I felt extremely safe staying here as a solo female traveler. Walking distance to everywhere in Antigua. They even left cute little cookies with worry dolls each day. Highly recommend!

10

Blake

1 de fev. de 2024

·

A estadia foi de 4 noites

We had a great stay! Location is great as it’s close to all the attractions but nice and quiet at night.

10

Sandra

24 de ago. de 2023

·

A estadia foi de 1 noite

What a great place! Great location. 5-10 min walk to most places. Quiet location. BEAUTIFUL grounds and unique. Quaint hotel. Very friendly staff. It was the amall details that make them stand out. Very comfy rooms. Great view from roof top and above breakfast!

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Restaurante

O café da manhã recebe ótimas avaliações pelo sabor e opções feitas sob encomenda, frequentemente servido no terraço ou no hotel irmão Pensativo. Alguns observam que o café da manhã ser em outro local pode ser um pequeno inconveniente.

Avaliações dos hóspedes relacionadas

10

Joseph

15 de nov. de 2023

·

A estadia foi de 2 noites

The customer service was excellent and the location was perfect. Around the clock workers and security made us feel very comfortable. The included breakfast was great every morning and timely.

6

Taylor

19 de ago. de 2025

·

A estadia foi de 3 noites

Our stay at the property served its purpose for the few days that we were there. Our room was not big but it was cozy. The staff was friendly and answered our inquiries. They organized our transport from the airport which went very smoothly. They made accommodations for my girlfriend’s birthday which was greatly appreciated. The breakfast (which was included in our stay) was great (we had to walk down the street to a sister establishment to eat though). There were menu & buffet options. Having a nice breakfast allowed a great start to our days. Some of the negatives were the noise.You could hear so much going on outside but it calmed down a lot during quiet hours. They were doing construction right next to our room during the day which was highly disturbing. Also the air conditioning did not work! Very disappointed with that bc that was one of the reasons I picked the hotel. Also found the room service was a bit lackluster. Our towels weren’t taken out of the room & we had to request new ones. I genuinely want to give a higher rating but there were alot of nuisances that we tolerated. I hope that we are the exception and not the rule. There are things to like about this establishment I just hope they address the smaller issues that can compound for guests.

10

Cindy

3 de nov. de 2025

·

A estadia foi de 1 noite

El personal muy amable y profesional. El servicio de desayuno estuvo extraordinario

10

Lauren

23 de dez. de 2024

·

A estadia foi de 2 noites

This beautiful hotel is decorated in stunning Guatemalan design. The plants, pool, fountain, and rooftop terrace added quiet tranquility to this small hotel. The service was attentive and thoughtful. Breakfast at its sister hotel - Pensativo - was fabulous. Fresh food, excellent service, and gorgeous setting. I hope to come back one day. Book this hotel and you won’t regret it!

10

LAURA

8 de out. de 2023

·

A estadia foi de 3 noites

Hotel Casa Encantada is simply lovely! My room was clean, comfortable and nicely decorated. I felt safe in this hotel and all of the staff were friendly. I wish I would have known that breakfast was only available at the nearby Hotel Pensativa - but it was delicious so it was only a minor inconvenience

10

Brooke

21 de mar. de 2025

·

A estadia foi de 2 noites

Our stay here was fantastic. The service was welcoming and efficient, the grounds were well kept and pristine. They offered complimentary breakfast, water and cookies in the lobby and the rooms were cozy and clean. The breakfast is absolutely to die for, would definitely stay here again if we were to find ourselves back in Antigua!

10

María Teresa

19 de out. de 2025

·

A estadia foi de 2 noites

Una excelente experiencia de estadía de 2 noches. Desayuno delicioso, en una terraza muy agradable. Las camas de las habitaciones muy confortables y el servicio excelente, muchos detalles que hacen tu estadía una experiencia única

10

ROBERTO L

7 de nov. de 2025

·

A estadia foi de 4 noites

Beautiful small boutique hotel Friendly and efficient staff Nice amenities in their sister Porta Hotels group just few steps away, heated swimming pool, gym and restaurants. Extremely comfortable and clean room excellent location, we have included breakfast and it was excellent. No complaints from us at all, we highly recommend this Hotel

10

Kim

26 de ago. de 2025

·

A estadia foi de 5 noites

I’ve never had to cross a moat to a hotel room before! It added to the charm of this conveniently located hotel. The included breakfast was spectacular! Very close to my grandchildren’s house, but also very walkable to the Central Park and some great restaurants nearby.

10

Dipti

27 de set. de 2023

·

A estadia foi de 4 noites

Great little boutique hotel and the staff are all really friendly. Breakfast is delicious and made to order which is really nice touch. The rooms are in keeping with style of Antigua and are very comfortable and clean. I would recommend a staying here :)

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Mês	Preço médio
janeiro	US$ 138
fevereiro	US$ 142
março	US$ 144
abril	US$ 145
maio	US$ 148
junho	US$ 149
julho	US$ 144
agosto	US$ 142
setembro	US$ 129
outubro	US$ 118
novembro	US$ 121
dezembro	US$ 133

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $165	19 $165	20 $165	21 $163	22 $163	23	24
25 $163	26	27 $165	28 $187	29 $169	30	31

dom.	seg.	ter.	qua.	qui.	sex.	sáb.
1	2	3	4	5	6	7
8	9 $165	10 $165	11 $164	12 $165	13	14
15 $180	16 $165	17	18 $187	19 $180	20	21
22	23 $165	24	25	26	27	28
29 $165	30 $187

Casa Encantada by Porta Hotels

Preços para Casa Encantada by Porta Hotels

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Avaliações dos hóspedes sobre Casa Encantada by Porta Hotels

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O que pensam os hóspedes

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