Hôtel Plaza Québec par JARO
123 USD
/natt
Gj.snitt. for september
Velg datoer for å se priser og tilgjengelighet
123 USD
/natt
Gj.snitt. for september
Månedlige gjennomsnittspriser
På Hôtel Plaza Québec par JARO er prisen per natt i gjennomsnitt 109 USD i den billigste måneden (januar) og 150 USD i den dyreste måneden (august), basert på de siste 12 månedene.
| Måned | Gjennomsnittspris |
|---|---|
| januar | 109 USD |
| februar | 138 USD |
| mars | 116 USD |
| april | 117 USD |
| mai | 135 USD |
| juni | 126 USD |
| juli | 148 USD |
| august | 150 USD |
| september | 123 USD |
| oktober | 125 USD |
| november | 111 USD |
| desember | 127 USD |
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sep · 123 USD
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Dyreste: august (ca. 150 USD)
Billigste: januar (ca. 109 USD)
Om denne eiendommen
Slapp av og koble av med massasjer og ansiktsbehandlinger. Benytt deg av rekreasjonsfasiliteter som et innendørsbasseng, et boblebad og et treningssenter. Dette hotellet har i tillegg wi-fi (inkludert), bryllupstjenester og TV i fellesområd...
Fasiliteter
Slapp av og koble av med massasjer og ansiktsbehandlinger. Benytt deg av rekreasjonsfasiliteter som et innendørsbasseng, et boblebad og et treningssenter. Dette hotellet har i tillegg wi-fi (inkludert), bryllupstjenester og TV i fellesområdet.
Fasiliteter for forretningsreisende
Gjester har tilgang til blant annet hurtigutsjekking, renseri-/vaskeritjenester og en døgnåpen resepsjon. Planlegger du en event i Québec by? Som en av dette hotellet sine gjester tilbys du møte- og konferanserom på opp til 661 kvadratmeter, blant annet konferansesenter. Gjestene tilbys ubetjent parkering (inkludert) på stedet.
Servering
Smak på internasjonale retter på Ginger Pub-Grill-Lounge, en restaurant med en bar/lounge, eller bli på rommet og benytt deg av romservice (på fastsatte tidspunkter). Engelsk frokost tilbys daglig fra kl. 07.00 til kl. 11.00 mot et tillegg.
Rom
Føl deg som hjemme i et av de 233 aircondition-avkjølte gjesterommene som også har Flatskjerm-TV. Kablet og trådløst internett er tilgjengelig. Badene inkluderer toalettartikler (inkludert) og hårføner. Rommet har telefon, samt safe og skrivebord.
Beliggenhet
Hôtel Plaza Québec par JARO er et ideelt sted å overnatte i Québec by (Sainte-Foy-Sillery-Cap-Rouge). Herfra vil du ha mindre enn 15 minutter å gå til Laurier Quebec og Laval University Hospital. Dette hotellet ligger 0,8 mi (1,3 km) unna Place de la Cite og 0,9 mi (1,4 km) unna Place Sainte-Foy.
Hva finnes i nærheten
Laurier Quebec(0.5 miles)
Laval University Hospital(0.8 miles)
Place de la Cite(0.8 miles)
Place Sainte-Foy(0.9 miles)
Jardin Botanique Roger-Van den Hende(1.1 miles)
Laval Universite, Ste-Foy, Quebec, Canada(1.4 miles)
PEPS(1.7 miles)
Saint Lawrence-elven(1.8 miles)
Aquarium of Quebec(1.8 miles)
Cegep de Sainte-Foy(2 miles)
Salle Albert-Rousseau(2.1 miles)
Parc du Domaine-des-Retraités(2.4 miles)
Parc de la Plage-Jacques-Cartier(2.6 miles)
Pierre Laporte bro(2.7 miles)
Quebec bro(2.8 miles)
Nærmeste store flyplass er Jean Lesage internasjonale flyplass (YQB)(6.1 miles)
Parkering
Restaurant
Svømmebasseng
Rom for ikke-røykere
Romservice
Renseri
Beliggenhet
3031 Boul. Laurier, Québec, Canada
Laurier Quebec (0.5 miles)
Laval University Hospital (0.8 miles)
Place de la Cite (0.8 miles)
Place Sainte-Foy (0.9 miles)
Jardin Botanique Roger-Van den Hende (1.1 miles)
Laval Universite, Ste-Foy, Quebec, Canada (1.4 miles)
Romalternativer
6
Rom
Romdetaljer
1 Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
KlimaanleggOppvarmingWi-Fi (gratis)Peis
6
Rom – classic
Romdetaljer
1 Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
KlimaanleggOppvarmingWi-Fi (gratis)Peis
5
Rom, 1 soverom
Romdetaljer
1 Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
BalkongBalkong eller terrasseKlimaanleggOppvarmingWi-Fi (gratis)
4
Suite, 2 queensize-senger
Romdetaljer
2 Store Dobbeltsenger
Sover 4
KlimaanleggOppvarmingWi-Fi (gratis)Peis
5
Rom, flere senger
Romdetaljer
1 Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
BalkongKlimaanleggOppvarmingWi-Fi (gratis)
7
Suite, flere senger
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
Separat spisestueKlimaanleggOppvarmingWi-Fi (gratis)Peis
8
Suite, 2 soverom
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
Separat spisestueKlimaanleggOppvarmingWi-Fi (gratis)Eget boblebadPeis
8
Rom – classic, flere senger, balkong
Romdetaljer
1 Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
BalkongBalkong eller terrasseKlimaanleggOppvarmingWi-Fi (gratis)
4
Suite
Romdetaljer
1 Ekstra Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
Separat spisestueKlimaanleggOppvarmingWi-Fi (gratis)Peis
3
Suite, 2 queensize-senger
Romdetaljer
2 Store Dobbeltsenger
Sover 4
KlimaanleggOppvarmingWi-Fi (gratis)Peis
4
Suite, 1 soverom
Romdetaljer
1 Stor Dobbeltseng
og 1 Murphy Bed
Sover 4
KlimaanleggOppvarmingWi-Fi (gratis)Peis
10
Rom – signature, 1 kingsize-seng
Romdetaljer
1 Ekstra Stor Dobbeltseng
Sover 2
KlimaanleggOppvarmingWi-Fi (gratis)Peis
Gjesteomtaler
7.8
God
basert på 3 223 verifiserte omtaler
Hvem bor her?
Business
12%
Par
32%
Familie
44%
Grupper
7%
Alene
2%
Hva gjestene synes
KI-generert oppsummering basert på nylige gjesteomtaler
Ved Hôtel Plaza Québec par JARO roser reisende blomst av den tropiske innendørsbassenget og den familievennlige atmosfæren, men påpeker at rommene er utdaterte, tynne vegger og små bad, ujevn rengjøring, hyppig støy eller fuktighet i rom med utsikt mot bassenget, ujevn service og veiarbeid i området som kompliserer tilgangen.
Les merVar dette til hjelp?
Hva gjestene synes
Ved Hôtel Plaza Québec par JARO roser reisende blomst av den tropiske innendørsbassenget og den familievennlige atmosfæren, men påpeker at rommene er utdaterte, tynne vegger og små bad, ujevn rengjøring, hyppig støy eller fuktighet i rom med utsikt mot bassenget, ujevn service og veiarbeid i området som kompliserer tilgangen.
Flere gjester setter pris på nærheten til butikker og motorveier, live-underholdning og sporadiske oppgraderinger som romslige suiter eller balkonger. Vanlige ulemper inkluderer ødelagte eller stengte fasiliteter (badstue, arkadehall, noe treningsutstyr), mangel på håndklær, lukt av klor nær atriumet og glatte fliser ved bassenget. Forvent et livlig, familieorientert opphold med flott svømming, men varierende ro, vedlikehold og service.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Fasiliteter
Den tropiske innendørsbassenget og boblebadet er et høydepunkt med underholdning noen kvelder, men flisene kan være glatte og håndklær går iblant tom. Flere fasiliteter er utdaterte eller utilgjengelige (badstuen er stengt, arkadehall og noe treningsutstyr er ødelagt), og parkering kan være begrenset eller forvirrende under veiarbeid i nærheten.
Relaterte gjesteomtaler
8
Judy
21. okt. 2025
·
Overnattet 3 netter
Pool was great but a little dirty in tiles on floor of pool. Great music at the pool on Saturday nights. Little coffee cafe in morning was never open Sauna not working Floors in rooms a bit noisy and can hear people above you if they walk with high heels in floor. Tap in bathtub kept dripping and the water would not drain when showering Convenient to old city and restaurant on site is a nice option.
Pool was great but a little dirty in tiles on floor of pool. Great music at the pool on Saturday nights. Little coffee cafe in morning was never open Sauna not working Floors in rooms a bit noisy and can hear people above you if they walk with high heels in floor. Tap in bathtub kept dripping and the water would not drain when showering Convenient to old city and restaurant on site is a nice option.
10
Marika
21. aug. 2025
·
Overnattet 1 natt
Tres propre. Peu de serviette pour la piscine. Le boulevard en construction est très casse-tete.
Tres propre. Peu de serviette pour la piscine. Le boulevard en construction est très casse-tete.
10
Barbara
13. aug. 2025
·
Overnattet 2 netter
Quelques jours à Québec, l'hôtel plazza est un endroit idéal où se poser avec ses nombreux services (piscine, bar, restaurant, salle de sport etc.) Petit bémol cependant pour les travaux dans la rue (qui sont assez contraignants selon la direction souhaitée) et la salle de sport (plusieurs machines HS)
Quelques jours à Québec, l'hôtel plazza est un endroit idéal où se poser avec ses nombreux services (piscine, bar, restaurant, salle de sport etc.) Petit bémol cependant pour les travaux dans la rue (qui sont assez contraignants selon la direction souhaitée) et la salle de sport (plusieurs machines HS)
10
Stephanie
18. feb. 2026
·
Overnattet 2 netter
Nice room and the tropical pool is amazing!
Nice room and the tropical pool is amazing!
8
Tony
2. sep. 2025
·
Overnattet 3 netter
The property is nice we liked our room with the balcony over looking the pool area.the pool itself was nice warm and the hot tub the only thing which I think should be looked at is the the tile that gets really wet and very very slippery could be updated to something more none slippery.Other than that I rate this place as good but also can be excellent
The property is nice we liked our room with the balcony over looking the pool area.the pool itself was nice warm and the hot tub the only thing which I think should be looked at is the the tile that gets really wet and very very slippery could be updated to something more none slippery.Other than that I rate this place as good but also can be excellent
10
Grant
5. aug. 2025
·
Overnattet 2 netter
Indoor pool a little too warm
Indoor pool a little too warm
10
Kirk
13. aug. 2025
·
Overnattet 3 netter
Warm pool and the balcony facing the pool.
Warm pool and the balcony facing the pool.
10
Elenita
7. sep. 2025
·
Overnattet 1 natt
Pool with a beautiful view, ,family friendly
Pool with a beautiful view, ,family friendly
8
Amélie
16. juli 2025
·
Overnattet 3 netter
The pool is amazing. Although be prepared to hear kids playing in the pool if you reseve a room with an indoor balcony.
The pool is amazing. Although be prepared to hear kids playing in the pool if you reseve a room with an indoor balcony.
6
Marestella
10. aug. 2025
·
Overnattet 2 netter
Facilities not as expected. Sauna not operational and was turned into a "rest" room. Cable machine in the fitness room not operational. Missing dumbell weights. Arcade room didn’t have a ball for the foosball table and video game console not working. Didn’t get a chance to go experience the pool bcuz not enough towels for guests to use. However, staff was friendly, rooms were clean and bed was comfortable.
Facilities not as expected. Sauna not operational and was turned into a "rest" room. Cable machine in the fitness room not operational. Missing dumbell weights. Arcade room didn’t have a ball for the foosball table and video game console not working. Didn’t get a chance to go experience the pool bcuz not enough towels for guests to use. However, staff was friendly, rooms were clean and bed was comfortable.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Renhold
Tilbakemeldingene om renhold er blandet: flere anmeldelser nevner mugg eller skitt i badene, slitte eller urene områder og ujevn rengjøring (utsatt service under lengre opphold). Andre fant rommene svært rene ved ankomst.
Relaterte gjesteomtaler
4
Kerri
24. aug. 2025
·
Overnattet 3 netter
Good location, but hotel room was very dirty. Black mold in bathroom, behind bed looks like it was never cleaned. The whole stay they did not clean our room even though we had the sign on to clean. Also pillows were super hard, we had to go buy our own pillows. I would not recommend.
Good location, but hotel room was very dirty. Black mold in bathroom, behind bed looks like it was never cleaned. The whole stay they did not clean our room even though we had the sign on to clean. Also pillows were super hard, we had to go buy our own pillows. I would not recommend.
10
Patricia
19. aug. 2025
·
Overnattet 2 netter
Hôtel propre ainsi que les chambres. Ce sont de belle grande chambre climatisé et le service impeccable. Nous allons y retourner sans hésiter.
Hôtel propre ainsi que les chambres. Ce sont de belle grande chambre climatisé et le service impeccable. Nous allons y retourner sans hésiter.
6
René
3. sep. 2025
·
Overnattet 4 netter
Propreté des chambres laisse à désirer
Propreté des chambres laisse à désirer
2
Kathrine
3. aug. 2025
·
Overnattet 2 netter
There was black lining on the tiles in the bathroom. The paint was peeling around the window. The fact that our sideline was of the roof top generator and we were charge <170$ for the ‘exterior view’ is disgraceful. The furniture was wearing and visibly cracked on the surface. I felt like I was staying in a germ hotel. Once we got there and realized the place looks NOTHING like the website- of course we couldn’t leave… because we were locked in through Expedia booking. I’m disappointed they even advertise this hotel to its customers. Brutal.
There was black lining on the tiles in the bathroom. The paint was peeling around the window. The fact that our sideline was of the roof top generator and we were charge <170$ for the ‘exterior view’ is disgraceful. The furniture was wearing and visibly cracked on the surface. I felt like I was staying in a germ hotel. Once we got there and realized the place looks NOTHING like the website- of course we couldn’t leave… because we were locked in through Expedia booking. I’m disappointed they even advertise this hotel to its customers. Brutal.
6
JACEY GAIL UY
7. nov. 2025
·
Overnattet 3 netter
What ls nice about the hotel is that the indoor pool was large and heated & there is a lifeguard. The room was spacious and the bathroom was clean. There is coffee maker and fridge. The room and hallways do not have musty smell even if its carpeted. The downside of this hotel is there is no microwave in the room, not enough light (just fee switches for make the room dim-lit), the heater in the room is not working that well especially at night time. The bed/linens might have dust mites because it feels itchy all throughout our stay. The pillows are not comfortable, they are bulky and hard. Not decent for sleeping, they can switch to a better softer pillow. The laundry room was poor - 2 machines broken. The carpet is dirty.
What ls nice about the hotel is that the indoor pool was large and heated & there is a lifeguard. The room was spacious and the bathroom was clean. There is coffee maker and fridge. The room and hallways do not have musty smell even if its carpeted. The downside of this hotel is there is no microwave in the room, not enough light (just fee switches for make the room dim-lit), the heater in the room is not working that well especially at night time. The bed/linens might have dust mites because it feels itchy all throughout our stay. The pillows are not comfortable, they are bulky and hard. Not decent for sleeping, they can switch to a better softer pillow. The laundry room was poor - 2 machines broken. The carpet is dirty.
4
Tina
10. okt. 2025
·
Overnattet 3 netter
Purpose of trip was to rest/relax for 3 days. We were excited cause the pictures looked great. Bathtub had mould in the grout which we advised staff about. Said they would do something -never did. Had construction noise 2 of the 3 days in the pool area so couldn't really enjoy the balcony or read without excessive noise. Hot tub was drained one of the days. Tried to call for Room service and no one answered so we went elsewhere for meals. At one point one of the janitors ran the electrical cord for the vacuum through the water of the pool which I brought to the attention of the staff who didn't seem to care. When I asked to speak to a manager I was told they would call me but in fact it was the same staff member that called me and offered me a 15% discount "the best the manager (if there even was one) said they could do."
Purpose of trip was to rest/relax for 3 days. We were excited cause the pictures looked great. Bathtub had mould in the grout which we advised staff about. Said they would do something -never did. Had construction noise 2 of the 3 days in the pool area so couldn't really enjoy the balcony or read without excessive noise. Hot tub was drained one of the days. Tried to call for Room service and no one answered so we went elsewhere for meals. At one point one of the janitors ran the electrical cord for the vacuum through the water of the pool which I brought to the attention of the staff who didn't seem to care. When I asked to speak to a manager I was told they would call me but in fact it was the same staff member that called me and offered me a 15% discount "the best the manager (if there even was one) said they could do."
6
Victor
5. nov. 2025
·
Overnattet 2 netter
The room was clean
The room was clean
6
Melissa
23. sep. 2025
·
Overnattet 4 netter
The bathtub/shower had mold.
The bathtub/shower had mold.
10
Sylvie
11. aug. 2025
·
Overnattet 1 natt
La chambre était très propre. Satisfaite de mon séjour.
La chambre était très propre. Satisfaite de mon séjour.
6
Michelle
28. aug. 2025
·
Overnattet 1 natt
Bain avec le contour moisi
Bain avec le contour moisi
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Rom
Rommene varierer stort: noen er romslige og komfortable med balkong, men mange nevner utdatert innredning og utstyr, små bad, dårlig belysning og dårlig lydisolering, spesielt i nærheten av bassenget. Noen rapporterer vedlikeholdsproblemer og problemer med varme og ventilasjon.
Relaterte gjesteomtaler
8
Judy
21. okt. 2025
·
Overnattet 3 netter
Pool was great but a little dirty in tiles on floor of pool. Great music at the pool on Saturday nights. Little coffee cafe in morning was never open Sauna not working Floors in rooms a bit noisy and can hear people above you if they walk with high heels in floor. Tap in bathtub kept dripping and the water would not drain when showering Convenient to old city and restaurant on site is a nice option.
Pool was great but a little dirty in tiles on floor of pool. Great music at the pool on Saturday nights. Little coffee cafe in morning was never open Sauna not working Floors in rooms a bit noisy and can hear people above you if they walk with high heels in floor. Tap in bathtub kept dripping and the water would not drain when showering Convenient to old city and restaurant on site is a nice option.
6
rachael
4. des. 2025
·
Overnattet 2 netter
The room was fine but some of the furniture was worn/ripped.
The room was fine but some of the furniture was worn/ripped.
6
Ole
27. sep. 2025
·
Overnattet 1 natt
Stayed one night, got a corner room, barely have a view. Bathroom was very small. It was ok but nothing wow, must come with the price I paid. However staff was ok, check-in was fast. Overall hotel was ok.
Stayed one night, got a corner room, barely have a view. Bathroom was very small. It was ok but nothing wow, must come with the price I paid. However staff was ok, check-in was fast. Overall hotel was ok.
6
JACEY GAIL UY
7. nov. 2025
·
Overnattet 3 netter
What ls nice about the hotel is that the indoor pool was large and heated & there is a lifeguard. The room was spacious and the bathroom was clean. There is coffee maker and fridge. The room and hallways do not have musty smell even if its carpeted. The downside of this hotel is there is no microwave in the room, not enough light (just fee switches for make the room dim-lit), the heater in the room is not working that well especially at night time. The bed/linens might have dust mites because it feels itchy all throughout our stay. The pillows are not comfortable, they are bulky and hard. Not decent for sleeping, they can switch to a better softer pillow. The laundry room was poor - 2 machines broken. The carpet is dirty.
What ls nice about the hotel is that the indoor pool was large and heated & there is a lifeguard. The room was spacious and the bathroom was clean. There is coffee maker and fridge. The room and hallways do not have musty smell even if its carpeted. The downside of this hotel is there is no microwave in the room, not enough light (just fee switches for make the room dim-lit), the heater in the room is not working that well especially at night time. The bed/linens might have dust mites because it feels itchy all throughout our stay. The pillows are not comfortable, they are bulky and hard. Not decent for sleeping, they can switch to a better softer pillow. The laundry room was poor - 2 machines broken. The carpet is dirty.
8
Lynn
24. juni 2025
·
Overnattet 1 natt
Check-in wasn’t until 5pm—pretty late, especially after a long day of travel. The room itself was well decorated, and the balcony was a nice feature. However, being right next to the pool made the room quite humid, and the A/C never cooled below 72 degrees, so we ended up not using the balcony. In hindsight, we probably could have skipped the extra cost for it. The TV volume also seemed limited—probably to avoid disturbing neighboring rooms—which is understandable, but it made it hard to hear dialogue, so we had to rely on closed captions. Overall, no major issues—just a few minor inconveniences.
Check-in wasn’t until 5pm—pretty late, especially after a long day of travel. The room itself was well decorated, and the balcony was a nice feature. However, being right next to the pool made the room quite humid, and the A/C never cooled below 72 degrees, so we ended up not using the balcony. In hindsight, we probably could have skipped the extra cost for it. The TV volume also seemed limited—probably to avoid disturbing neighboring rooms—which is understandable, but it made it hard to hear dialogue, so we had to rely on closed captions. Overall, no major issues—just a few minor inconveniences.
6
Adnane
9. des. 2025
·
Overnattet 1 natt
The staff was courteous but the room was small and needed to be upgraded. We could see that the sofa and the bathroom were old
The staff was courteous but the room was small and needed to be upgraded. We could see that the sofa and the bathroom were old
6
Catherine
31. okt. 2025
·
Overnattet 3 netter
Bel hôtel, chambre agréable, mais il n’y a aucune insonorisation pour les chambres avec « vue » sur la piscine. Ils jouent de la musique de 8h à 21h environ, et c’est aussi fort dans la piscine que dans la chambre quasiment. Si vous comptiez vous reposer dans votre chambre d’hotel, ce sera impossible même avec des bouchons ! Très déçue.
Bel hôtel, chambre agréable, mais il n’y a aucune insonorisation pour les chambres avec « vue » sur la piscine. Ils jouent de la musique de 8h à 21h environ, et c’est aussi fort dans la piscine que dans la chambre quasiment. Si vous comptiez vous reposer dans votre chambre d’hotel, ce sera impossible même avec des bouchons ! Très déçue.
6
Véronique
20. des. 2025
·
Overnattet 1 natt
Le divan était très magané( déchiré). La toilette bougeait quand on s'assesoit dessus et cogne sur le mur.. Nous avions un balcon et le matin la piscine ouvre un peu tôt et nous entendons les gens dans la piscine et les gens qui jase sur leur balcon. Pas bien insonorisé.
Le divan était très magané( déchiré). La toilette bougeait quand on s'assesoit dessus et cogne sur le mur.. Nous avions un balcon et le matin la piscine ouvre un peu tôt et nous entendons les gens dans la piscine et les gens qui jase sur leur balcon. Pas bien insonorisé.
8
Jodie
11. nov. 2025
·
Overnattet 2 netter
This is the second time we’ve stayed here coming from Maine. The location is fairly convenient with a straight shot into the old city. With that being said returning to the hotel is an absolute nightmare due to construction! I was unable to turn into the parking lot and ended up on the highway going the opposite direction in a snowstorm. The pool area is nice but VERY noisy when you have a balcony room. The kids take over including the hottub. On the weekend they have live music and while nice it’s incredibly loud. Don’t plan on going to bed until at least 10. I highly suggest a noise machine to drown out the hockey players and the other events near the pool. The room is adequate. The shower was great with a deep tub and plenty of hot water. Some wear and tear for sure but overall a decent stay for the price.
This is the second time we’ve stayed here coming from Maine. The location is fairly convenient with a straight shot into the old city. With that being said returning to the hotel is an absolute nightmare due to construction! I was unable to turn into the parking lot and ended up on the highway going the opposite direction in a snowstorm. The pool area is nice but VERY noisy when you have a balcony room. The kids take over including the hottub. On the weekend they have live music and while nice it’s incredibly loud. Don’t plan on going to bed until at least 10. I highly suggest a noise machine to drown out the hockey players and the other events near the pool. The room is adequate. The shower was great with a deep tub and plenty of hot water. Some wear and tear for sure but overall a decent stay for the price.
6
Mathieu
10. juli 2025
·
Overnattet 3 netter
They put us in a room beside the elevator shave. Woke up at every hr of night
They put us in a room beside the elevator shave. Woke up at every hr of night
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Service
Servicen er blandet: mange beskriver personalet som vennlig og imøtekommende, men andre rapporterer om treg eller lite responsiv resepsjon og restaurant service, sen eller overfylt innsjekking, og oppfølging av rengjøring eller forespørsler som ble oversett.
Relaterte gjesteomtaler
8
Jean Pierre
30. nov. 2025
·
Overnattet 1 natt
parking was an issue, must have been a party somewhere in the hotel registration was a surprise at 17:00, many people waiting
parking was an issue, must have been a party somewhere in the hotel registration was a surprise at 17:00, many people waiting
4
Normand
23. nov. 2025
·
Overnattet 1 natt
On a d'abord refusé acces a la chambre a mon épouse et petite fille car je n'était pas présent. Un appel de la gérante a pu régler le probleme.
On a d'abord refusé acces a la chambre a mon épouse et petite fille car je n'était pas présent. Un appel de la gérante a pu régler le probleme.
10
Karine
24. des. 2025
·
Overnattet 1 natt
Tout l’intégralité. Merci pour l’excellent service à la réception lors de notre arrivé. Super chambre et propre.
Tout l’intégralité. Merci pour l’excellent service à la réception lors de notre arrivé. Super chambre et propre.
4
Rosario
27. aug. 2025
·
Overnattet 2 netter
⭐️⭐️ Beautiful hotel, but unacceptable service – no room cleaning for 2 nights I stayed at Hôtel Plaza Québec par JARO (August 21–23) and, unfortunately, what could have been a great experience was completely ruined by unacceptable service and a total lack of accountability. Despite staying two nights, our room was never cleaned — no fresh towels, no trash removed, no beds made. I reported this issue to two housekeeping staff members in the hallway, and then again at the front desk. I was ignored every time. No explanation, no apology, nothing. When I insisted on speaking to a supervisor (at 2:00 PM on the second day), I was told there was no supervisor available. No one even tried to resolve the issue or follow up. We were simply dismissed and treated with complete indifference. This level of service is unacceptable, especially for a hotel that presents itself as upscale. I’m requesting at least one night’s refund, as I paid for a full-service hotel via Expedia and did not receive basic housekeeping. It’s truly a shame, because the hotel itself is beautiful and well-equipped — with a pool, restaurant, and other great amenities. But none of that matters if guests are treated poorly and basic standards are not met. Until service improves, I cannot recommend this hotel, and I will be taking this issue up with Expedia for compensation.
⭐️⭐️ Beautiful hotel, but unacceptable service – no room cleaning for 2 nights I stayed at Hôtel Plaza Québec par JARO (August 21–23) and, unfortunately, what could have been a great experience was completely ruined by unacceptable service and a total lack of accountability. Despite staying two nights, our room was never cleaned — no fresh towels, no trash removed, no beds made. I reported this issue to two housekeeping staff members in the hallway, and then again at the front desk. I was ignored every time. No explanation, no apology, nothing. When I insisted on speaking to a supervisor (at 2:00 PM on the second day), I was told there was no supervisor available. No one even tried to resolve the issue or follow up. We were simply dismissed and treated with complete indifference. This level of service is unacceptable, especially for a hotel that presents itself as upscale. I’m requesting at least one night’s refund, as I paid for a full-service hotel via Expedia and did not receive basic housekeeping. It’s truly a shame, because the hotel itself is beautiful and well-equipped — with a pool, restaurant, and other great amenities. But none of that matters if guests are treated poorly and basic standards are not met. Until service improves, I cannot recommend this hotel, and I will be taking this issue up with Expedia for compensation.
4
Melissa
18. juli 2025
·
Overnattet 2 netter
This hotel online has everything you would want in a family hotel - arcade, pool, gym, lifeguard, etc. However, quickly we found out that most things were neglected, broken, and beyond repair. We were underwhelmed. The vents left the ceilings dirty, tiles were broken in the pool, gym equipment broken, arcade games broken, vending machines empty and broken, our phone was unplugged for some odd reason, the bathroom doors didn't shut fully, they couldn't find my reservation, someone knocked on my door thinking I was part of a bus tour early in the morning and the list goes on. However were nice!
This hotel online has everything you would want in a family hotel - arcade, pool, gym, lifeguard, etc. However, quickly we found out that most things were neglected, broken, and beyond repair. We were underwhelmed. The vents left the ceilings dirty, tiles were broken in the pool, gym equipment broken, arcade games broken, vending machines empty and broken, our phone was unplugged for some odd reason, the bathroom doors didn't shut fully, they couldn't find my reservation, someone knocked on my door thinking I was part of a bus tour early in the morning and the list goes on. However were nice!
8
Alyssa
5. aug. 2025
·
Overnattet 5 netter
Hotel JARO was good but not great. The staff was friendly but not super responsive. We asked for towels and it took a while. They never cleaned our room no matter if we put the service request sign up or not. Often room service trays were left in the hall for a long time. It was also in an area with a lot of construction. If we could do it again, I think we would have stayed closer to the Old City.
Hotel JARO was good but not great. The staff was friendly but not super responsive. We asked for towels and it took a while. They never cleaned our room no matter if we put the service request sign up or not. Often room service trays were left in the hall for a long time. It was also in an area with a lot of construction. If we could do it again, I think we would have stayed closer to the Old City.
6
Mike
11. juni 2025
·
Overnattet 3 netter
Told 4 ice machines. One on each of floors 1, 3, 5, 7. What wasn’t said was that only one working was on floor 7. We were there 3 nights and even when we checked out the manager didn't seem to be aware of the situation. Two days had to call to get our made up. NOT FRESH BEDDING......simply made up. Asked for a wake-up call one morning. Fortunately we had woken on our own because volume on phone when it came was barely audible. At checkout my wife went to get a baggage cart and was told she couldn't have one. So I went down and argued with manager who finally allowed me to take one.
Told 4 ice machines. One on each of floors 1, 3, 5, 7. What wasn’t said was that only one working was on floor 7. We were there 3 nights and even when we checked out the manager didn't seem to be aware of the situation. Two days had to call to get our made up. NOT FRESH BEDDING......simply made up. Asked for a wake-up call one morning. Fortunately we had woken on our own because volume on phone when it came was barely audible. At checkout my wife went to get a baggage cart and was told she couldn't have one. So I went down and argued with manager who finally allowed me to take one.
6
Jessica
24. juli 2025
·
Overnattet 4 netter
Long checking process. Checking at 5pm. Multiple families arriving at the same time to check in. Restaurant attached to the hotel was very disappointing - dirty glass, very long wait for drinks and food and burnt food needing to return it to the kitchen. No compensation offered.
Long checking process. Checking at 5pm. Multiple families arriving at the same time to check in. Restaurant attached to the hotel was very disappointing - dirty glass, very long wait for drinks and food and burnt food needing to return it to the kitchen. No compensation offered.
8
Caroline
20. juli 2025
·
Overnattet 3 netter
Overall, it turned out ok. Be aware that booking with Expedia, you may not get the best of rooms. When we first arrived, the room that we had was not what was expected. We booked a room with a balcony on the ground floor of the pool area. But we had a corner room, with NO light coming in. The balcony was behind a pillar and there was nothing to view. The room felt damp. It was really depressing. I went to complain that there was no way we could stay there for 3 nights. At first, the man at the front desk was telling me there was nothing he could do. Finally, we were offered a room with an outside view (of the parking lot, on ground lever, not exactly nice) for the first night and the best room of the garden level for the other two nights. The second room was really nice and helped making our trip a good experience. But I don’t feel like booking this hotel again. There are simply too many rooms I wouldn’t like to get.
Overall, it turned out ok. Be aware that booking with Expedia, you may not get the best of rooms. When we first arrived, the room that we had was not what was expected. We booked a room with a balcony on the ground floor of the pool area. But we had a corner room, with NO light coming in. The balcony was behind a pillar and there was nothing to view. The room felt damp. It was really depressing. I went to complain that there was no way we could stay there for 3 nights. At first, the man at the front desk was telling me there was nothing he could do. Finally, we were offered a room with an outside view (of the parking lot, on ground lever, not exactly nice) for the first night and the best room of the garden level for the other two nights. The second room was really nice and helped making our trip a good experience. But I don’t feel like booking this hotel again. There are simply too many rooms I wouldn’t like to get.
10
Oumsalem
28. nov. 2025
·
Overnattet 2 netter
Exceptional service and a well-maintained, clean hotel. I highly recommend it.
Exceptional service and a well-maintained, clean hotel. I highly recommend it.
Var dette til hjelp?
KI-generert oppsummering basert på nylige gjesteomtaler
Beliggenhet
Praktisk beliggenhet i nærheten av butikker, restauranter, motorveier og akvariet, men flere anmeldelser nevner omfattende veiarbeid som fører til omkjøringer, vanskelig tilgang og parkering. Det ligger ikke sentralt til i gamle Québec, så forvent å kjøre.
Relaterte gjesteomtaler
10
Caren
5. aug. 2025
·
Overnattet 3 netter
close to the airport and public transit around the area was great
close to the airport and public transit around the area was great
10
Sandrine
31. aug. 2025
·
Overnattet 2 netter
Free parking spot quick access to old'Quebec 10 mn
Free parking spot quick access to old'Quebec 10 mn
8
Catarina
6. aug. 2025
·
Overnattet 4 netter
A lot of construction around.
A lot of construction around.
10
Memima
7. okt. 2025
·
Overnattet 1 natt
J’ai tout aimé sauf que j’ai trouvé un peu loin du Vieux-Quebec.
J’ai tout aimé sauf que j’ai trouvé un peu loin du Vieux-Quebec.
10
Christopher
6. aug. 2025
·
Overnattet 2 netter
Staff was welcoming, helpful and friendly. Pool area was beautiful. Close to old Quebec City.
Staff was welcoming, helpful and friendly. Pool area was beautiful. Close to old Quebec City.
10
mahmoud
21. nov. 2025
·
Overnattet 3 netter
Great location, clean and nice hotel
Great location, clean and nice hotel
10
Dave
18. aug. 2025
·
Overnattet 1 natt
Area arond building is under construction
Area arond building is under construction
10
Anne-Lise
9. sep. 2025
·
Overnattet 1 natt
Beaucoup de constructions sur le boulevard, mais beaucoup de commerces et restaurants à proximité, et de l'intérieur de l'hôtel, on n'entend pas du tout les travaux.
Beaucoup de constructions sur le boulevard, mais beaucoup de commerces et restaurants à proximité, et de l'intérieur de l'hôtel, on n'entend pas du tout les travaux.
8
Jodie
11. nov. 2025
·
Overnattet 2 netter
This is the second time we’ve stayed here coming from Maine. The location is fairly convenient with a straight shot into the old city. With that being said returning to the hotel is an absolute nightmare due to construction! I was unable to turn into the parking lot and ended up on the highway going the opposite direction in a snowstorm. The pool area is nice but VERY noisy when you have a balcony room. The kids take over including the hottub. On the weekend they have live music and while nice it’s incredibly loud. Don’t plan on going to bed until at least 10. I highly suggest a noise machine to drown out the hockey players and the other events near the pool. The room is adequate. The shower was great with a deep tub and plenty of hot water. Some wear and tear for sure but overall a decent stay for the price.
This is the second time we’ve stayed here coming from Maine. The location is fairly convenient with a straight shot into the old city. With that being said returning to the hotel is an absolute nightmare due to construction! I was unable to turn into the parking lot and ended up on the highway going the opposite direction in a snowstorm. The pool area is nice but VERY noisy when you have a balcony room. The kids take over including the hottub. On the weekend they have live music and while nice it’s incredibly loud. Don’t plan on going to bed until at least 10. I highly suggest a noise machine to drown out the hockey players and the other events near the pool. The room is adequate. The shower was great with a deep tub and plenty of hot water. Some wear and tear for sure but overall a decent stay for the price.
10
Daniel
9. okt. 2025
·
Overnattet 1 natt
Chambre très propre avec balcon vue sur la piscine et chansonnier avec super bonne musique. Service de restauration au chambre. Hôtel près du centre commercial Place Laurier et accessible à 5 minutes de marche. Séjour très agréable et relaxant.
Chambre très propre avec balcon vue sur la piscine et chansonnier avec super bonne musique. Service de restauration au chambre. Hôtel près du centre commercial Place Laurier et accessible à 5 minutes de marche. Séjour très agréable et relaxant.
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KI-generert oppsummering basert på nylige gjesteomtaler
Servering
Restauranten på stedet (Ginger) får ros for velsmakende måltider og brunch, men mange rapporterer om treg eller underbemannet service, sporadiske tidlige stengninger eller begrensede åpningstider og en frokostbuffet noen fant overpriset eller skuffende. Barservice kan også være treg.
Relaterte gjesteomtaler
8
Judy
21. okt. 2025
·
Overnattet 3 netter
Pool was great but a little dirty in tiles on floor of pool. Great music at the pool on Saturday nights. Little coffee cafe in morning was never open Sauna not working Floors in rooms a bit noisy and can hear people above you if they walk with high heels in floor. Tap in bathtub kept dripping and the water would not drain when showering Convenient to old city and restaurant on site is a nice option.
Pool was great but a little dirty in tiles on floor of pool. Great music at the pool on Saturday nights. Little coffee cafe in morning was never open Sauna not working Floors in rooms a bit noisy and can hear people above you if they walk with high heels in floor. Tap in bathtub kept dripping and the water would not drain when showering Convenient to old city and restaurant on site is a nice option.
10
Eric
9. nov. 2025
·
Overnattet 2 netter
For the restaurant they really need some training food excellent but the service terrible
For the restaurant they really need some training food excellent but the service terrible
10
André
7. sep. 2025
·
Overnattet 1 natt
Le brunch du restaurant Ginger était excellent.
Le brunch du restaurant Ginger était excellent.
8
Jean-Francois
29. aug. 2025
·
Overnattet 1 natt
Personnel accueillant et très accommodant. Le restaurant, le Ginger, es um plus.
Personnel accueillant et très accommodant. Le restaurant, le Ginger, es um plus.
6
E
26. juni 2025
·
Overnattet 1 natt
Comfortable, clean. Good restaurant. There was no explenation about parking. No tea in the room. No instructions in English on how to use the coffee machine (mind you, the instructions in French were helpful either). Security fee was charged twice with only one refund. Luckily i found the mistake and had it reversed.
Comfortable, clean. Good restaurant. There was no explenation about parking. No tea in the room. No instructions in English on how to use the coffee machine (mind you, the instructions in French were helpful either). Security fee was charged twice with only one refund. Luckily i found the mistake and had it reversed.
10
Julie
19. aug. 2025
·
Overnattet 1 natt
The hotel is unique we loved the pool and style of the hotel. The games room is outdated. The service at the restaurant was slow and didn't seem to care much (for example we got and finished our appetizers before we got our drinks).
The hotel is unique we loved the pool and style of the hotel. The games room is outdated. The service at the restaurant was slow and didn't seem to care much (for example we got and finished our appetizers before we got our drinks).
6
Jessica
24. juli 2025
·
Overnattet 4 netter
Long checking process. Checking at 5pm. Multiple families arriving at the same time to check in. Restaurant attached to the hotel was very disappointing - dirty glass, very long wait for drinks and food and burnt food needing to return it to the kitchen. No compensation offered.
Long checking process. Checking at 5pm. Multiple families arriving at the same time to check in. Restaurant attached to the hotel was very disappointing - dirty glass, very long wait for drinks and food and burnt food needing to return it to the kitchen. No compensation offered.
6
Céline
31. okt. 2025
·
Overnattet 2 netter
Prises USB non fonctionnelles. Salle de bain aurait besoin d’être plus moderne. Très bonne nourriture au resto Ginger et service courtois partout.
Prises USB non fonctionnelles. Salle de bain aurait besoin d’être plus moderne. Très bonne nourriture au resto Ginger et service courtois partout.
6
Cindy
26. mai 2025
·
Overnattet 1 natt
Pour un dimanche soir, nous n’avons pas pu souper à l’hôtel au ginger car on nous a dit que le personnel était insuffisant (seulement deux nouveaux employés). Très ordinaire comme situation..
Pour un dimanche soir, nous n’avons pas pu souper à l’hôtel au ginger car on nous a dit que le personnel était insuffisant (seulement deux nouveaux employés). Très ordinaire comme situation..
10
SHANNON
1. juli 2025
·
Overnattet 2 netter
Great property, great food- breakfast buffet with fresh crepes and lox wow- the pool was great as well - we had a pool facing room it was good but loud even up to 10:30. The bar staff were not very responsive though- each night we went and we were not served for about 15 min. But overall good stay!!!
Great property, great food- breakfast buffet with fresh crepes and lox wow- the pool was great as well - we had a pool facing room it was good but loud even up to 10:30. The bar staff were not very responsive though- each night we went and we were not served for about 15 min. But overall good stay!!!
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KI-generert oppsummering basert på nylige gjesteomtaler
6
Patrick
forrige uke
·
Overnattet 1 natt
Bon séjour bien que certains mobiliers étaient dans un mauvais état comme par exemple le canapé. La chambre manquait de luminosité et l’éclairage de la salle de bain n’est pas top.
Bon séjour bien que certains mobiliers étaient dans un mauvais état comme par exemple le canapé. La chambre manquait de luminosité et l’éclairage de la salle de bain n’est pas top.
8
Lucie
forrige uke
·
Overnattet 2 netter
Hôtel très bien qualité prix et personnel agréable merci
Hôtel très bien qualité prix et personnel agréable merci
10
Keith
forrige uke
·
Overnattet 4 netter
First time in Quebec City. Absolutely loved it. Hotel was wonderful and located in a convenient place.
First time in Quebec City. Absolutely loved it. Hotel was wonderful and located in a convenient place.
10
Anne-Marie
forrige uke
·
Overnattet 1 natt
Parfait séjour! Chambre avec balcon donnant sur le jardin intérieur !
Parfait séjour! Chambre avec balcon donnant sur le jardin intérieur !
6
Didier
forrige uke
·
Overnattet 2 netter
The hotel had a good location, nice pool but the toilet kept clogging (with only just a few toilet paper going in and nothing else). The staff kept sending the concierge to fix it but I wish they offered other solutions because the issue kept going on with a proper fix. We had to use the toilet in the restaurant at night.
The hotel had a good location, nice pool but the toilet kept clogging (with only just a few toilet paper going in and nothing else). The staff kept sending the concierge to fix it but I wish they offered other solutions because the issue kept going on with a proper fix. We had to use the toilet in the restaurant at night.
Eiendommens policyer
Innsjekking
Utsjekking
Fra 17:00 til 00:00
Før 11:00
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Umiddelbare KI-svar er basert på hotellinformasjonen
Priser for kommende datoer
september 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
oktober 2026
sø. | ma. | ti. | on. | to. | fr. | lø. |
|---|---|---|---|---|---|---|
Rimeligere
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Gjennomsnittspris per natt på tvers av tilbud, inkludert avgifter og gebyrer.
Priser i USD for 2 gjester oppdateres daglig.
- 2026-09-17: 147.86458880126952USD
- 2026-09-18: 169.06930408584594USD
- 2026-09-19: 353.3215610874939USD
- 2026-09-20: 122.46576931056975USD
- 2026-09-21: 145.6738125486374USD
- 2026-09-22: 161.8073629472351USD
- 2026-09-23: 155.45121013000488USD
- 2026-09-24: 160.62243099014282USD
- 2026-09-25: 186.22643665260316USD
- 2026-09-26: 288.8401173948669USD
- 2026-09-27: 122.44620857357025USD
- 2026-09-28: 131.61226301353454USD
- 2026-09-29: 148.1381060959625USD
- 2026-09-30: 156.18266951751707USD
- 2026-10-01: 146.26827666698455USD
- 2026-10-02: 202.16461630302427USD
- 2026-10-03: 238.34388202766416USD
- 2026-10-04: 119.19356123703002USD
- 2026-10-05: 127.21329689517974USD
- 2026-10-06: 317.2526487680054USD
- 2026-10-07: 140.81010365112303USD
- 2026-10-08: 134.1025586695862USD
- 2026-10-09: 184.1408344164276USD
- 2026-10-10: 196.70632935813904USD
- 2026-10-11: 136.01122913188934USD
- 2026-10-12: 123.6097043466568USD
- 2026-10-13: 122.89031267189026USD
- 2026-10-14: 128.01311369693755USD
- 2026-10-15: 129.8204574382782USD
- 2026-10-16: 165.13629891082763USD
- 2026-10-17: 184.1408344164276USD
- 2026-10-18: 117.08954631786347USD
- 2026-10-19: 127.19168543575286USD
- 2026-10-20: 146.397971714859USD
- 2026-10-21: 844.6460146810913USD
- 2026-10-22: 121.83317402435303USD
- 2026-10-23: 164.73581210105894USD
- 2026-10-24: 166.12706075637817USD
- 2026-10-25: 125.08566361301422USD
- 2026-10-26: 127.21329689517974USD
- 2026-10-27: 127.21329689517974USD
- 2026-10-28: 128.01311369693755USD
- 2026-10-29: 127.19168543575286USD
- 2026-10-30: 146.11174695213316USD
- 2026-10-31: 155.11864254592894USD
- 2026-11-01: 108.28281525501251USD
- 2026-11-02: 119.19356123703002USD
- 2026-11-03: 120.611925USD
- 2026-11-04: 119.99337803878784USD
- 2026-11-05: 120.06013168292999USD
- 2026-11-06: 142.9073354114914USD
- 2026-11-07: 149.11403964088439USD
- 2026-11-08: 109.08342955993652USD
- 2026-11-09: 119.19356123703002USD
- 2026-11-10: 119.19356123703002USD
- 2026-11-11: 119.19356123703002USD
- 2026-11-12: 120.09184777038574USD
- 2026-11-13: 144.11021557170866USD
- 2026-11-14: 143.10945426338196USD
- 2026-11-15: 115.20530924926757USD
- 2026-11-16: 119.19356123703002USD
- 2026-11-17: 121.09260907871246USD
En resepsjonist vil ta imot gjestene ved ankomst. Hvis du har spørsmål, kan du kontakte overnattingsstedet ved hjelp av kontaktinformasjonen på bestillingsbekreftelsen. Informasjon fra overnattingsstedet kan bli oversatt ved hjelp av automatiserte oversettelsesverktøy.
Innsjekkingen må foretas av en person som er minst 18 år gammel.
Du må betale følgende refunderbart innskudd.
Deposit: CAD 200 per accommodation, per stay
- Det kan pålegges avgifter for ekstra personer, og denne avgiften kan variere avhengig av overnattingsstedets egne regler
- Legitimasjon med bilde utstedt av offentlig myndighet samt kredittkort, debetkort eller depositum i kontanter kan være påkrevd ved innsjekking, i tilfelle det skulle oppstå uforutsette utgifter
- Spesielle forespørsler avhenger av tilgjengelighet ved innsjekking og kan koste ekstra. Spesielle forespørsler kan ikke garanteres oppfylt
- Dette overnattingsstedet godtar kredittkort – ingen kontantbetalinger
- Dette overnattingsstedet forbeholder seg retten til å autorisere gjestenes kredittkort før ankomst.
- Dette overnattingsstedet har utendørsområder, som balkonger, verandaer og terrasser, som kanskje ikke passer for barn. Hvis du har bekymringer, anbefaler vi at du kontakter overnattingsstedet før ankomst for å bekrefte at de har et tilgjengelig rom som passer for deg
- Merk at kulturelle normer og regler for gjester kan variere avhengig av land og overnattingssted. Det er overnattingsstedet som har bestemt reglene som er oppgitt
- Dette hotellet legger inn en kredittkortreservasjon tilsvarende prisen for oppholdet kl. 18 for alle bestillinger der oppholdet skal betales på stedet, i stedet for ved bestilling. Hvis kredittkortet blir avvist, kan det medføre at reservasjonen blir avbestilt.
- Svømmebassenget er tilgjengelig mellom kl. 08.00 og kl. 21.00.
- Kun registrerte gjester kan oppholde seg på gjesterommene.
- Kontaktfri innsjekking og kontaktfri utsjekking er tilgjengelig.
- Pris for engelsk frokost: ca. CAD 18–28 for voksne og CAD 8–14 for barn
- Sen utsjekking er mulig mot et gebyr (med forbehold om tilgjengelighet)
- Avgift for barneseng (babyseng): 15.0 CAD per dag
- Avgift for ekstraseng: 15.0 CAD per dag
Listen ovenfor er ikke fullstendig. Det kan hende at gebyrer og depositum ikke inkluderer skatter og avgifter, og det tas forbehold om endringer.
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