Sunflower Hostel Berlin

Trevligt och rent Hostel, men med fruktansvärt dåliga sängar. Sängarna som är nybyggda knakar värre än något jag varit med om. Läget på hostelet är bro och det är trevligt i övrigt, men sömnen blir garanterat störd dessvärre

saknade individuella mörker gardiner till bädden

When you prepay for a multi-night reservation, you have paid for exclusive access to that space for the entire agreed period. Sunflower Hostel Berlin operates under a contradictory policy that attempts to have it both ways. Following a delayed arrival on a multi-day stay booked through Expedia, the hostel unilaterally canceled my entire reservation and refused to issue a refund for the unused days, claiming their internal rules allow them to retain 100% of the funds. ​When I called the front desk to challenge this, the female receptionist on duty was completely unprofessional, called me "crazy," and hung up on me. Shortly after, management sent a written message issuing a formal property ban (Hausverbot) under a fabricated pretext of "threatening behaviour" simply to shut down a valid billing dispute. ​The fundamental flaw and legal violation here are obvious: a business cannot unilaterally terminate a contract, bar a customer from entering, refuse to provide the accommodation, and still keep 100% of the money for services it refuses to render. Under German law (§ 537, § 812, and § 309 Nr. 5 BGB), private house policies cannot override statutory consumer protections, and retained amounts must strictly account for saved operational expenses. Locking out a customer while pocketing their money is a breach of contract. Their company policy is in clear violation of german consumer law.

The Beds were comfy thank you.

Tres bonne localisation et prix Propre