Stay Plus Extended Stay Suites

Extended stay location with kitchen, but...No plates. No utensils. No cups/drinking glasses of any kind (not even in bathroom for brushing your teeth). No Kleenex!!! Two bed suite, with only two towels total. No coffee maker. Get the picture? You have to bring EVERYTHING other than the bed. And the front desk staff wants very little contact with their guests. Absolutely refused to segment bill for two guests in one room. "Hospitality" should not be applied here.

Everything was good just didn’t have an ice machine for the guests

Parking was convenient, the room was clean & offered bottled water, coffee to make, shampoo & soaps. However, it became very noisy after midnight & there was no ice machine on premises. For the price it was a decent place to stay.

Very large room with full fridge, micro and stove top. Quiet total and area. Very personable and helpful staff.

Clean room, full fridge, stove top, micro, sink and coffee maker. Room key have to be recoded each day. Happened last time we stayed.

It was a place to stay. Not anything to impress. Faciltiy was clean, but gave you the feeling of just enough to get by. Floors were sticky? Not sure what that was about. No coffee to make coffee for coffee maker. I was OK with facility but not great

The elevator was down right after we checked in. Just seemed odd but I enjoyed my stay otherwise

No room amenities at all. Bathroom had 1 small bar of soap -- no shampoo, conditioner, etc. Closet space had no hangers. Coffee maker but no coffee or even cups. In fact, no cups at all in the room. Limited front desk hours.

Limited amenities (no iron or ironing board, no utensils, plates, bowls, cups in the kitchen). Elevator did not work properly getting stuck between floors.

The property was very clean and easy to find. It appears to have been renovated within the last 5 years or so. Check in was seamless and the beds were comfortable enough. The staff seemed very friendly and helpful. There are no amenities to speak of in this hotel nor do you get maid service on a daily basis. You can request more soap towels etc at the check-in desk along with an iron and ironing board since it does not come with the room. I guess the biggest downside with this hotel is that the front desk closes by 9pm It stays closed until 9:00 a.m.. I needed to check the front desk for a lost and found item.., I lost a jersey late at night and could never catch the front desk open in order to see if they had it. Another big negative was the fact that the elevator broke down during my stay and it remained broken until I left. I was on the second floor and have a slight disability so that was not cool with me. Overall, I would certainly stay with them again given the price even with the few inconveniences. I stayed at this hotel for 4 days...

Bed spread was not clean. I slept in the chair that night and checked out at 4am. I couldn’t stay there another minute. Musty, drafty smell all over the building.

There were no pillow cases on any of the pillows, and all looked dirty and used. There was also tons of noise coming from the adjoining rooms.

Clean and spacious rooms. Great staff.

The staff were excellent, accommodating and courteous. There were 2 roaches in our room, which left the room feeling dirty. Beds were very uncomfortable, reminiscent of pull-out couches. No soap in the bathroom, no hairdryer. Zero amenities. High price point for poor quality facility.

Our room was immaculate and we slept the night away.

Stay was fine for the type of hotel. Room was large. Dividers between the queen beds was unusual but welcomed. The only problem was that there were only two sets of towels. When we were going to take showers, one towel had pubic hair and the shower rag was dirty. So we only had one set and since we stayed overnight Saturday, the reception desk wasn't open until 945 but we had to depart by 8. So I did not get a shower in that morning because of dirty towels. The room had no closet where any towels or sheets could be found but the towels made us question the cleanliness of the entire room.

Room was very clean, front desk awesome and friendly

This hotel could stand to be cleaned. The covers on the bed were old. The baseboards were dirty. The TV also went off an hour and a half before check out. But overall it did the job for the night we needed. We got some cleaning supplies and cleaned for ourselves.

Easy drive to stadium, everything was very clean and front desk was great!

This place is a dump! How it has a 7 rating is beyond me! I had to add a night to my trip and the great hotel I was at didn’t have any rooms. The room stunk like stale cigarettes and had an overall feeling of uncleanliness. I got Febreeze fabric and air and sprayed it down. That took care of the smell. After killing 2 stink bugs (I think that’s what they were), I noticed the property as a whole got louder as the evening wore on. After listening to 2 people in next room argue for over an hour (I could hear EVERY WORD spoken) I decided it was worth it to miss the event I was staying for and drive home. I told the guy in the office about my experience. (I just told him. No yelling or anything rude) He just looked at me and didn’t say anything. It’s a dump. I DO NOT recommend!!

This is not a good short stay place. The beds are hard as rocks, there are zero amenities, and the long stay residents are loud and discourteous. I do not recommend this place to anyone, even the budget minded.

It was clean and friendly staff. The bed however was extremely uncomfortable.

Bed was horrible

Room was clean, roomy and very happy w the price: need to update towels and communicate better what is not in room

Clean and spacious rooms. Great staff.

Very large room with full fridge, micro and stove top. Quiet total and area. Very personable and helpful staff.

No complaints whatsoever. Cheap and plenty of space

Room was dated and the a/c was very loud. With that said, the property was clean and the staff friendly and helpful. The room fit our needs and we would stay again

Booked property late for college football game so limited choices. Room is very lacking. Terrible linens and comforter. One tiny bar of soap. No shampoo/conditioner. No hairdryer. The walls are so thin we could hear the people next door fighting loudly the two days we were there. Front desk was helpful and nice.

For the cost of the room, I could have gotten a room with breakfast, 24 hour support, and better HVAC. These rooms had a kitchenette but not pots/pans, no flatware, so I had to buy some. The front desk has limited hours. They staff did accommodate my “late” request, which is the best part of the rating, but having to convince somebody due to issues beyond my control after a host of reasons why I arrived “late” isn’t a great first impression. Again, the staff was accommodating in the end. The HVAC was terrible. The room was musky and the AC was super loud. If you wanted AC, if did not dehumidify the air which is important in the south and the fan was unbearable. The facility was “average” with issues but for the cost, I could have gotten a similar room without these issues.

Well before I could check in I was called and told my card didn’t go thru. I wondered how this happened because I had my American Express connected to this reservation. I was confused so I call my credit card company they stated my card was ran 8 TIMES and now I’m out of town with a locked card saying fraudulent charges behind this hotels bad service. I’m beyond pissed still and I will never stay here again.

I arrived at 9:15 pm after driving all day to find that property office was completely closed and the building locked. There was a sign outside the entrance stating no check ins are accepted only during office hours of 9:00 am - 9:00 pm. Another gentleman who prepaid for his room was already waiting outside when I arrived. There was a number to call posted outside the entrance but no one answered. I had to find another hotel. A highly unusual policy like not accepting any check ins after 9:00 pm should be prominently disclosed, not buried in links and small print. Expedia should strongly consider not providing booking services for this property.

The front desk staff and manager were very rude. Stayed there with a service dog and the manager refused to allow the service animal. A veteran of the USMC with his service animal!!! Very disappointing and will not stay there and will not recommend this hotel to ANYONE!!!!

the room was very clean, but ”sparse”..ie..nooo amenities like shampoo. the ck-in was flawless..TV would not work,& noOne available to ck on it....we wanted to ck-out next morning, but no clerk was available..the front desk area was “walled off”..veryyy strange..

The property itself was fine - nothing special, but had the basics as well as a fridge, cooktop, and kitchen sink. My issue is the fact that my keycard stopped working the evening of 12/31 (Night 4 of my 7 night stay). We had gone out for New Years and the key worked fine when we left. When we arrived back at around 12a, the card would not work. We tried multiple times with no success. As there are no front desk staff after 9pm, we also tried calling the emergency number but no one answered. After about 15 min of trying to get in and then calling the emergency number, we found another hotel for that evening and left. Not only was that a very negative experience (as I also had to work in the morning, and had to go to work in my clothes from the previous evening as no one arrives at the front desk until after 8am which is when I needed to be at work), I was told that likely they could not refund the night that I was not able to use their facilities due to a non-functioning key. I was told my information would be passed on to the general manager of the property but I have yet to hear from anyone. After this experience I would definitely NOT recommend staying at a facility where no one can help you after 9pm. As an aside, we were told the keys can be deactivated if kept next to your phone or credit cards so I took extra care and made sure the room key was kept in a separate location from the credit cards and phone throughout my stay, including the night in question.

All good. Very nice staff.

Room was very clean, front desk awesome and friendly

A good place to stay for football weekends. Basic, clean, reasonably priced accommodations. Convenient to campus. The office closes at night. Be sure to arrive before the office closes.

Easy drive to stadium, everything was very clean and front desk was great!

Beware!!!! Hotel reception closes at 9pm. We arrived late due to traffic and weather and were not able to check in. No one answers the phone when you call either. Expedia does not notify you of these details prior to making your non-refundable reservation.

Excellent location short drive to downtown .

Great place to stay. Convenient for football games and tailgating in Auburn at the hayfields. Clean and spacious.

Very sketchy area you have to drive through another parking lot to get into the hotel. I would actually call it a motel.

Easy to get around

This was a good basic hotel option for someone looking to come to Auburn for a game or to visit the university. The staff was really friendly.

I liked the location more than anything for the price.

A good place to stay for football weekends. Basic, clean, reasonably priced accommodations. Convenient to campus. The office closes at night. Be sure to arrive before the office closes.

Easy drive to stadium, everything was very clean and front desk was great!

Reservation went smoothly. Clean. Too far to walk to the Auburn game but Uber was available.

Very good. Extremely clean. Convenient location. No complaints or dis-satisfaction at all.Only concern would be knowing the desk is only staffed until 9pm so guests need to make plans to arrive/check-in before that.

Clean, newly renovated basic hotel. Staff very helpful when I could not figure out my tv. No frills, but excellent for the budget hotel it is. Lots of dining around and a Winn Dixie grocery store across the street. I stayed in a suite with kitchenette; bring any dishes/utensils you plan on using.

Check-in was quick. The room was clean and comfortable. There are no amenities at all. No cups. No facial tissue. No shampoo. No breakfast.

Maurice was a great staff front desk member. He helped us with our reservation and we stayed another night. Wish they had breakfast, but for the cost it was comfortable.

It was a place to stay. Not anything to impress. Faciltiy was clean, but gave you the feeling of just enough to get by. Floors were sticky? Not sure what that was about. No coffee to make coffee for coffee maker. I was OK with facility but not great

The property was very clean and easy to find. It appears to have been renovated within the last 5 years or so. Check in was seamless and the beds were comfortable enough. The staff seemed very friendly and helpful. There are no amenities to speak of in this hotel nor do you get maid service on a daily basis. You can request more soap towels etc at the check-in desk along with an iron and ironing board since it does not come with the room. I guess the biggest downside with this hotel is that the front desk closes by 9pm It stays closed until 9:00 a.m.. I needed to check the front desk for a lost and found item.., I lost a jersey late at night and could never catch the front desk open in order to see if they had it. Another big negative was the fact that the elevator broke down during my stay and it remained broken until I left. I was on the second floor and have a slight disability so that was not cool with me. Overall, I would certainly stay with them again given the price even with the few inconveniences. I stayed at this hotel for 4 days...