Seabrook Hotel

Room ok Food good Carpark area was a goat track

We paid a $50 deposit to Expedia. On checking in (Seabrook Hotel), the receptionist insisted that we had to pay the full amount, $261. She said that the deposit would not be paid to them by Expedia and we would need to get a refund from Expedia. She said we should have booked direct! Expedia please refund our $50.

Room was dated, shower didn’t drain and often overflowed. Lighting was dismal, two pillows for a double bed was a bit light on and they were possibly the worst pillows I’ve ever put my head on. Carpark is a right mess with massive potholes and puddles. Check in saw me on the phone for an hour trying to sort out why I had paid a deposit online when booking but the hotel still charged me full price. Only interacted with the staff at check in but she seemed nice, until I asked why I was paying full price when I’d already paid a deposit online.

The room was clean and tidy. The staff member was cheerful and friendly. Good price and quiet location.

Rooms were adequate for my requirements. Only 1 night stay. Had all that I needed. Meals were excellent.