Citylight Hotel

Elevator was working on and off. Difficult to find hotel at night due to missing signage.

shower's heater was not working, the other guests were very NOISY!!! elevator's button in the 3rd floor was not working and I had to walk on the stairwell, toilet was very difficult to flush and it has no bidet..i don't like the idea of being stamped on the wrist when I use the complementary breakfast as a way to identify that you have used it for the day. It was so hard to remove it afterwards!!!

Elevator unreliable, slow, out of 3 elevators only one is working at a time. Carpet on stairs need replacement. Breakfast is below average. Staff are friendly. Location is centrally located in the city, very convenient, close to everything.

Good customer service. Clean room. However, we check in for 3pax (2 adults 1 child 9yo) breakfast included only for 2 adults, and we pay extra for a child on regular price P320 which is I don’t think it is worth it, since my 9yo doesn’t eat that much. There’s free parking if you’re travelling with vehicle.

Low water pressure, buffet food not good (breakfast/dinner), only 1 elevator working most of the time, bed sheets look old and brownish, only 1 room card available per room.

I've stayed in hundreds of hotels worlwide. This hotel has the was the worst beds ever. It's like sleeping on a box spring; no mattress to speak of. Woke with terrible back ache. The ongoing building works outside were noisy all Saturday. No mention of this pre-booking. Location is good for walking around city, including Burnham Park and SM plus the Museum and night market. Parking there was fairly easy, which is something in a city with traffic chaos and limited parking availability. Staff in the coffee shop were fantastic. Staff at the front desk were polite. Rooms are spartan. Despite booking one room for three through Expedia I was still charged for a third bed. That's the Philippines though - a lot of nickel and dime charges, not to mention the routine checkout delay while they see if you've stolen anything. Food was typical 2/3 star Philiippino fare.

Can hear noises on the upper level and on going construction besides the building.

Great hotel very convenient to center city and walkable to many dining options plus SM Mall. Staff was very helpful and accommodating. Buffet breakfast upstairs was great, inexpensive a nice start to the day of sightseeing. Only drawback was in middle of college area and seen and many young people using the facilities we which ok but at times noisy. Also try to avoid second floor due to banquet facilities in lower level make it a bit noisy in evenings. All and all a great value and superior staff, my wife and I stayed 5 nights and would come back.

Right at the heart of the city, walking distance to the mall, cathedral, Burnham Park and restaurants. I enjoyed the breakfast buffet and the room is big enough for four people. The live music at night is very entertaining. The entrance/reception is inviting but the overall condition of the building is old and needs renovation. The bed is too firm, the water in the shower is too weak, and the walls doesn’t have soundproofing.

Thumbs up to the amazing security and valet staff assisting with car parking.

Great location, clean friendly staff, much better hotel then I thought it would, great breakfast will stay here all the times I need a hotel here!

Always stay here clean room, helpful staff.

My sheets were stained with something unmentionable, there is not a single drawer in the room, the TV connection was terrible. The lighting is terrible, there is only one plug in the room that is nowhere near the bed. They charged me an exorbitant rate for tacking on one more day. Period stay away from this property.

Very convinient, affordable and clean hotel. My favorite place to stay in Baguio City.

We enjoyed our stay very much. The one thing I didnt enjoy was the smell that was in our room. Seemed to be coming from the pipes but not sure.

Clean room and great staff.

Low water pressure, buffet food not good (breakfast/dinner), only 1 elevator working most of the time, bed sheets look old and brownish, only 1 room card available per room.

Hotel is clean, staff are helpful but beds are very firm/hard but still decent sleep. Also missing a mini fridge especially when staying more than a few days but in fairness it’s a good value hotel.

The breakfast buffet food was not that good and there was a consistent smell in one of the elevators. There was also no active ventilation in the room bathroom. However, the security guards and staff were very nice and helpful throughout our stay.

Clean, walking distance to session road. Staffs are not very accomodating you have to ask them multiple times before they attend to your request. Toilet and Shower pressure is too low. Buffet breakfast is good.

We stayed in Rooms 511 and 513. Around midnight, we heard loud noises from above (chairs/tables being dragged), which disturbed our sleep, my son couldn’t rest at all. When I reported it, the receptionist only said “sorry” without offering any solution. The noise continued even after breakfast. Upon checkout, the manager admitted it was staff preparing upstairs, even at midnight. This shows poor consideration for guests. Many reviews already mention this noise issue, yet it remains unresolved. For the price charged, the experience was not worth it!!!!!

I don’t like their wifi. Very poor! It’s not working at all

The place was nice. Very close to tourist destination. But the Wifi was very poor. I can’t even use to search. Cannot do anything without wifi.

朝食は美味しかった。部屋のシャワーのお湯が出にくい。すぐ近くに大聖堂があり、朝6時に鐘がなり、スピーカーでメッセージが流れる。結構、大きな音です。

I stay here every time I go to Baguio. It’s great. Rooftop breakfast, great coffee shop, large rooms, very hospitable place, close to SM Mall

Rooms don’t have headboard electric plugs Bathroom shower is not working

Hotel is clean, staff are helpful but beds are very firm/hard but still decent sleep. Also missing a mini fridge especially when staying more than a few days but in fairness it’s a good value hotel.

Right at the heart of the city, walking distance to the mall, cathedral, Burnham Park and restaurants. I enjoyed the breakfast buffet and the room is big enough for four people. The live music at night is very entertaining. The entrance/reception is inviting but the overall condition of the building is old and needs renovation. The bed is too firm, the water in the shower is too weak, and the walls doesn’t have soundproofing.

Woke up in the middle of the night because of loud tv noise from other room. Called front desk but unfortunately no one answered. Went down to complain, but the issue was not resolved immediately.

What we didn’t like- no refrigerator, no ice machine had to call to request, lighting in the bathroom is dim. The water in the shower does not drain much, it took a day. What we like- walkable to Session Rd, Cathedral and SM. Staff are helpful and friendly.

We stayed in Rooms 511 and 513. Around midnight, we heard loud noises from above (chairs/tables being dragged), which disturbed our sleep, my son couldn’t rest at all. When I reported it, the receptionist only said “sorry” without offering any solution. The noise continued even after breakfast. Upon checkout, the manager admitted it was staff preparing upstairs, even at midnight. This shows poor consideration for guests. Many reviews already mention this noise issue, yet it remains unresolved. For the price charged, the experience was not worth it!!!!!

Great location, clean friendly staff, much better hotel then I thought it would, great breakfast will stay here all the times I need a hotel here!

Love the front desk girl and the security guard.Adell and Ariam, security guard Steve, they are very helpful and informative. Good to have on your team.

Terrible Check in and check out, front desk bad in customer service. Noisy, no bidet, 1 elevator working. Big room, good breakfast.

The staff immediately accused us of taking their face towel after we checked out and took the cost from our deposit. Then a few minutes latter they found it. Heck the!

Clean, walking distance to session road. Staffs are not very accomodating you have to ask them multiple times before they attend to your request. Toilet and Shower pressure is too low. Buffet breakfast is good.

I stayed here for a month while buying a family vacation home. The hotel has an expansive lobby and quite lovely. I was on the 3rd floor and I must say the rooms are big; I particularly enjoyed the hardwood floors and the veranda with a view. However, the room had no fridge, no safe to put important belongings. Oftentimes, there was no hot water and had to call numerous times to ask for a fix. When taking a shower, it oftentimes overflowed and flooded the bathroom. The staff however is the best. They were helpful, courteous and friendly. I must commend Michelle of the housekeeping staff for her friendship and candor.

Great hotel very convenient to center city and walkable to many dining options plus SM Mall. Staff was very helpful and accommodating. Buffet breakfast upstairs was great, inexpensive a nice start to the day of sightseeing. Only drawback was in middle of college area and seen and many young people using the facilities we which ok but at times noisy. Also try to avoid second floor due to banquet facilities in lower level make it a bit noisy in evenings. All and all a great value and superior staff, my wife and I stayed 5 nights and would come back.

Thumbs up to the amazing security and valet staff assisting with car parking.

Woke up in the middle of the night because of loud tv noise from other room. Called front desk but unfortunately no one answered. Went down to complain, but the issue was not resolved immediately.

Elevator was working on and off. Difficult to find hotel at night due to missing signage.

Great location, clean friendly staff, much better hotel then I thought it would, great breakfast will stay here all the times I need a hotel here!

Property/ hotel os way situated at city center of Baguio. Just a 3mins walk to Baguio Cathedral and main road of Baguio-session road. Less than 10 mins. walk to SM Baguio city and 10-15mins walk to Victory bus station. The hotel is listed as 3 star hotel but it can be well deserved to be upgraded to 4 star hotel. The hotel is very well maintained, clean. My room is equipped with 40 inc. tv with Sky cable. Very reliable and speedy wi fi. Water bottle and coffee is standard, breakfast is great with a lot of choices and eat all you can. All staff are very helpful, courteous...

We stayed at the Citylight Hotel for three nights this November 2024. The hotel is very close to the Session Rd. and only a walking distance to the Cathedral. The breakfast buffet was descent, but I've seen better and more options elsewhere. Overall, our stay was fantastic and would consider staying at the same hotel again.

朝食は美味しかった。部屋のシャワーのお湯が出にくい。すぐ近くに大聖堂があり、朝6時に鐘がなり、スピーカーでメッセージが流れる。結構、大きな音です。

close to the catheral, SM and market as well as the Burnham park.

Location poor

Near in the mall and center in the city is walkable.

Great hotel very convenient to center city and walkable to many dining options plus SM Mall. Staff was very helpful and accommodating. Buffet breakfast upstairs was great, inexpensive a nice start to the day of sightseeing. Only drawback was in middle of college area and seen and many young people using the facilities we which ok but at times noisy. Also try to avoid second floor due to banquet facilities in lower level make it a bit noisy in evenings. All and all a great value and superior staff, my wife and I stayed 5 nights and would come back.

Close to everything

Just a average stay. Lots of papers in rooms can be explained during c/in. Breakfast buffet less selections. Chicken wing’s dressing should not be just mayonnaise or ketchup. No power outlets on bed side table , no table lamps . Entrance security guards are friendly and helpful.

Great location, clean friendly staff, much better hotel then I thought it would, great breakfast will stay here all the times I need a hotel here!

We stayed at the Citylight Hotel for three nights this November 2024. The hotel is very close to the Session Rd. and only a walking distance to the Cathedral. The breakfast buffet was descent, but I've seen better and more options elsewhere. Overall, our stay was fantastic and would consider staying at the same hotel again.

Every time I go to Baguio I stay at CityLight. Great breakfast, spacious rooms, convenient location to mall and Sessions road and incredible staff

Clean, the staff is nice, and they have many options for their yummy breakfast. At night, if you're too lazy to go out for dinner, they have a good buffet on the rooftop.

Close to sessions road , walking distance to many places. Staff were professional. Place was clean , nothing fancy as far as decor or furniture, has just what you need . A cupule of issues , the toilet has a foot flush I pressed it down only a little water went down , need to keep foot on the flusher until it flushes all the way . Another thing was the shower. There was a sign to heat water to turn all the left and wait 10- 15 minutes. .when time I turned on the shower , the water was trickling out of the shower head low water pressure. Attempted to adjust, the water pressure only better if it was turned all the way to cold , so I was unable to wash my hair because did not want to use cold water and if I used hot or warm the water pressure would have not been enough to get the shampoo or conditioner out of my hair. There is an included breakfast buffet which was very good , many choices to choose from , traditional filipino breakfast food , pancit , variety of pastries and desserts, there was a station were they were making eggs , omelets and pancakes.

Low water pressure, buffet food not good (breakfast/dinner), only 1 elevator working most of the time, bed sheets look old and brownish, only 1 room card available per room.

Great hotel very convenient to center city and walkable to many dining options plus SM Mall. Staff was very helpful and accommodating. Buffet breakfast upstairs was great, inexpensive a nice start to the day of sightseeing. Only drawback was in middle of college area and seen and many young people using the facilities we which ok but at times noisy. Also try to avoid second floor due to banquet facilities in lower level make it a bit noisy in evenings. All and all a great value and superior staff, my wife and I stayed 5 nights and would come back.

I would definitely stay in this hotel again the next time I visit Baguio. The place was very clean. The staff were all courteous and very pleasant. The free breakfast buffet was very good. They have a good variety of food. We were there for 4 days for breakfast and we didn't get tired of eating there. The rooftop where they serve their meals was very cozy with fresh breeze. Just make sure to have a sweater on when you go up there because it's quite chilly in the morning but I loved it. Im talking about January weather. They have a very enjoyable freshly brewed coffee to kee you warm anyway. The only couple of things that I didn't like was the noise from the building construction next door which I know is just temporary until the building is finished and also it's just during the day not at night so that was not a big deal. The other thing was the sound proofing of the room was not that great. We could here the other guests when they're talking in the hallway. Also we had a loud group of people staying in the room next to us. It sounded like they're drinking and partying. When we called the front desk to complain about their noise, they right away notified that room and those people got quiet. Kudos to the front desk for their quick action. Luckily for us, that group was only there for one night. Overall it was a great stay!

Breakfast buffet was excellent! Professional and friendly staff!