Name: Grand Mercure Apartments Magnetic Island
Address: 146 Sooning Street, Nelly Bay, Queensland, AU
Price range: 223 $US–727 $US per night
Rating: 8.2

Ce qu'en disent des voyageurs

Au Grand Mercure Apartments Magnetic Island, les voyageurs soulignent l'emplacement idéal, à proximité du ferry et des commerces, ainsi que les appartements spacieux avec vue sur mer. Les commentaires font également état d'une qualité de propreté inégale, d'éléments datés ou usés et de problèmes d'entretien dans les différents logements et certaines installations.

Les piscines multiples et le parking sécurisé sont appréciés, mais certaines piscines sont fermées ou en mauvais état, et la petite salle de sport fait l'objet de critiques. La qualité des chambres varie selon l'unité : les clients signalent des équipements datés, une climatisation ou des accessoires défectueux, un Wi‑Fi lent ou instable, et des vues qui ne correspondent pas aux annonces, tandis que d'autres ont trouvé leurs appartements confortables et calmes. Le service est largement décrit comme aimable et serviable, bien que certains problèmes occasionnels en dehors des heures d'ouverture n'aient pas été résolus rapidement. Idéal pour les voyageurs qui privilégient l'emplacement à la qualité uniforme des chambres.

Équipements

Propreté

Chambres

Service

Emplacement

Repas

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Équipements

Les clients apprécient la présence de plusieurs piscines, d'un parking sécurisé ainsi que des barbecues et des espaces communs sur le toit. Cependant, certaines piscines sont fermées ou nécessitent une maintenance, et la salle de sport est limitée et datée.

Avis de voyageur à ce sujet

6

Marc

27 déc. 2024

·

A séjourné 2 nuits

Maintenance should be better on the property lots of things not working do not fitt or are broken and not a clear guide how to use the freezer ice cube machine The given space is perfect to act with 4 people and the parking spaces underground are very limited to acces with bigger cars

10

Emily

16 août 2024

·

A séjourné 4 nuits

We loved our stay here and the fact that we could choose between 4 swimming pools on location and rock wallabys are always around to watch, we really enjoyed our time. The unit was a great base for our family.

4

David

5 nov. 2025

·

A séjourné 3 nuits

2 of the 4 pools were out of action. Did receive an email letting us know of one, so decided to keep the booking. Then to arrive to two being out. The 2 pools water was poor quality, obviously over used. Room it self very poor, stains on carpet, rusted fittings. Aircon leaking. With such an amazing view, if they invested some money in making the room match would have been okay.

8

phillip

6 sept. 2024

·

A séjourné 4 nuits

great location walkable from ferry, buses, car hire and retail. very clean, good, secure free parking, good views, 3 pools. local rock wallabies appear at dusk seeking feeding - care to feed the correct foods. great accommodation.

4

Monique

30 juin 2024

·

A séjourné 2 nuits

I was disappointed with this property. For the amount you pay per night and the reputation of the mecure, i will not be staying here again, nor would i recommend it. We stayed in a 2 bedroom apartment, which was advertised as an ocean view. We were situated behind the pool and spa, so we had a view of that instead. Faults with the accommodation. My biggest issue was that that room didnt lock. The area where you enter the back patio, the gate didnt shut competely, so it wasnt lockable. And then the lock on the door to the actual apartment has shutters next to it which you can stick your hand through and open the lock on the inside of the door, from the outside. The floors were wet when we first walked in. The main shower was mouldy. There was what I am assuming to be food splatter all over both the bedroom walls. The spa was very low in water so you basically sat with half of your body exposed and the jets are on a timer for 5 minutes so you have to get out and turn the bubbles back on every 5 minutes.

10

Ryan

31 janv. 2025

·

A séjourné 2 nuits

The property was clean, modern and spacious. Behind gated entrance which made it safe. The receptionist Polly has a welcoming smile, and was super helpful in checking in with a map and places to see. On our check out day we had a storm and our journey back wasn’t until later, Polly was super helpful and accommodating making sure we had our room for longer to keep us out the storm. We really appreciated this. Thank you

10

Anna

10 nov. 2025

·

A séjourné 1 nuit

Séjour d’une nuit au Grand Mercure Magnetic Island. L’équipe est très chaleureuse et accueillante. Le logement est spacieux, bien équipé et donne sur une des 4 piscines qu’offre l’établissement. Petit bémol concernant la propreté du logement, nous avons trouvé des serviettes dans le lave-linge. En dehors de ce petit point je recommande fortement !

8

Tiffany

17 févr. 2025

·

A séjourné 4 nuits

well equipped apartments and amenities throughout the complex. plenty of space in shared areas i.e. BBQ and pool areas. amazing views from all pool decks!

8

Colin

30 sept. 2024

·

A séjourné 1 nuit

Spacious room with comfy beds and all amenities you could need. Gym very disappointing - no weights. Only a treadmill, rowing machine and bike - all equipment pretty tired.

10

Ross

15 oct. 2024

·

A séjourné 4 nuits

Our room was great and the staff were friendly and provided excellent communication. The property was within a 2 minute walk from the ferry terminal. Our room had a good size balcony for pm drinks and we could watch the ferries come and go. The property has 4 pools, but for us the best was in block 1 the same as our room. This pool had more sunshine than the others which could be shaded much of the day or windy. The roof top in block 1 was mostly sunny.

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Propreté

La propreté est inconstante : plusieurs clients mentionnent des moquettes sales ou tâchées, de la moisissure dans les salles de bains ou sur les rideaux, et un nettoyage médiocre, tandis que d'autres ont trouvé leurs logements propres et bien entretenus.

Avis de voyageur à ce sujet

4

David

5 nov. 2025

·

A séjourné 3 nuits

2 of the 4 pools were out of action. Did receive an email letting us know of one, so decided to keep the booking. Then to arrive to two being out. The 2 pools water was poor quality, obviously over used. Room it self very poor, stains on carpet, rusted fittings. Aircon leaking. With such an amazing view, if they invested some money in making the room match would have been okay.

6

Heather

13 sept. 2024

·

A séjourné 9 nuits

The property was in an ideal position to explore Nelly Bay, the marina and other areas of Magnetic Island. Unfortunately we found the apartment not as clean or as modern as we would have liked. The apartment definitely needs some maintenance and a good clean.

8

Simon

8 nov. 2025

·

A séjourné 4 nuits

Great location however apartment had filthy carpet in bedroom and mould on curtains.

10

spiro

7 nov. 2025

·

A séjourné 2 nuits

Beautiful clean rooms Close to ferry terminal Gorgeous views of the harbour/nelly bay

6

Frank

21 sept. 2025

·

A séjourné 2 nuits

Magnetic Island is a beautiful place and the apartment complex is conveniently located but unfortunately our apartment was tired, the bathroom were mouldy and there was noisy work being undertaken on the roof above us.

10

BRONWYN

19 août 2024

·

A séjourné 2 nuits

We stayed in a great apartment. Two bed non water view, however we did have water since we over looked the ferry area which was fine as not noisy. The apartment was large and spacious, extremely clean and comfortable. Staff were great also. Thanks

6

Sharon

6 août 2024

·

A séjourné 3 nuits

individually owned properties. pictures did not reflect the apartment offered. substandard cleaning. very ordinary furnishings. awful sweat stained / soiled linen. leaking toilet. broken door…. However great staff and new management who will hopefully address issues…feel catfished and ripped off…

10

Anna

10 nov. 2025

·

A séjourné 1 nuit

Séjour d’une nuit au Grand Mercure Magnetic Island. L’équipe est très chaleureuse et accueillante. Le logement est spacieux, bien équipé et donne sur une des 4 piscines qu’offre l’établissement. Petit bémol concernant la propreté du logement, nous avons trouvé des serviettes dans le lave-linge. En dehors de ce petit point je recommande fortement !

6

Ray

3 févr. 2023

·

A séjourné 4 nuits

The room was small and the Airco rooming was extremely bad. Terrible mostly smell in room and dampness on ceiling and floor (slippery and dangerous. Roller blind fell down and was jammed the entire stay, blocking view. Carpet dirty and stained. Didn’t like shower over bath. Not enough utensils in kitchen. Didn’t like high chairs (stools) over dining table. Pool had missing tiles and surrounding tiles needed cleaning. Garbage smell near entry. Ceiling in bathroom needed pairing. Wouldn’t recommend and certainly wouldn’t book there again.

4

Erin

19 sept. 2024

·

A séjourné 3 nuits

The property was tired and dirty. Walls and furniture were stained and the floors had spills on them.

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Chambres

La taille et l'aménagement des chambres sont souvent généreux, avec de belles vues sur l'océan lorsqu'elles sont réservées en conséquence, mais la qualité varie selon l'unité, qui est gérée individuellement. Les problèmes récurrents incluent un décor daté, une climatisation ou des accessoires défectueux, une installation TV médiocre, un Wi‑Fi lent ou instable, et des vues qui ne correspondent pas aux annonces.

Avis de voyageur à ce sujet

4

David

5 nov. 2025

·

A séjourné 3 nuits

2 of the 4 pools were out of action. Did receive an email letting us know of one, so decided to keep the booking. Then to arrive to two being out. The 2 pools water was poor quality, obviously over used. Room it self very poor, stains on carpet, rusted fittings. Aircon leaking. With such an amazing view, if they invested some money in making the room match would have been okay.

8

Justin

30 août 2024

·

A séjourné 3 nuits

Beautiful views.I liked the spa,except bubbles don't last so be prepared to get out alot to repress the button.Tv has foxtel plus all entertainment apps but you cannot use unless u have membership. Bedrooms windows have terrible cheap blinds.Electric stoves are annoying but that is a personal viewpoint. Dishwasher and oven missing numbers and directions because of ocean salt, so u have to guess temperatures etc. Beds are average with cheap sheets.Great to have washer and dryer.The saving grace to this hotel was your employee's, the two receptionists and 2 girls in particular I met named naomi and Dounia who guided me regarding a wifi box available at reception and spent time answering questions about restaurants and things to do on the island, near the end of our conversation i realised they had already finshed work so they were helping me in their own time. Thank you Mercure for hiring such a wonderful and kind human beings in Naomi and Dounia .

10

Richard

11 avr. 2025

·

A séjourné 3 nuits

Nice view Plenty of pools Lovely staff Slow internet

6

Brett

14 juil. 2025

·

A séjourné 1 nuit

The view was fantastic. There were holes in the walls all through the apartment we had. The layout of the apartment was bad. The spa had only 1 working jet. Bed not comfortable at all. We paid the same amount the night before at Peppers for the same price, that was with breakfast included.

6

Mandy

18 févr. 2025

·

A séjourné 3 nuits

Good location, stunning view but the property cleanliness was below average and the aircon wasn’t working.

10

Anna

10 nov. 2025

·

A séjourné 1 nuit

Séjour d’une nuit au Grand Mercure Magnetic Island. L’équipe est très chaleureuse et accueillante. Le logement est spacieux, bien équipé et donne sur une des 4 piscines qu’offre l’établissement. Petit bémol concernant la propreté du logement, nous avons trouvé des serviettes dans le lave-linge. En dehors de ce petit point je recommande fortement !

10

Adrian

6 sept. 2025

·

A séjourné 1 nuit

Great place recommend the ocean view apartment especially 2 bedroom very beautiful rooms with great views and very spacious shopping centre walking distance near ferry terminal.

6

Graham

25 juil. 2024

·

A séjourné 2 nuits

Apartment was ok. Layout and space is good. Well equipped. TVs and remotes were really poor . WiFi was absolutely awful. Cleanliness was average , floor needed a good clean. Position in resort was great, close to port for the ferry and the bus connections.

6

Daniel

22 oct. 2024

·

A séjourné 4 nuits

Good size room. Friendly & helpful staff. Limited cooking & dining utensils. Wi-Fi difficult to navigate. Was not Ocean view as advertised. Was double charged on the CC commission,

4

Amy

24 avr. 2025

·

A séjourné 3 nuits

If you get the room we did, the photos look nothing like it. The furniture was old and stained, the room wasn’t as clean as you would expect an Accor property to be and there is no way to have a shower without being seen from the kitchen/living area. We booked a 1 bedroom not a studio.

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Service

Le personnel est largement décrit comme aimable et serviable, de nombreux clients notant des surclassements, des attentions et des conseils locaux clairs. Quelques incidents se sont produits, comme un lit bébé non réparé et une assistance limitée en dehors des heures d'ouverture.

Avis de voyageur à ce sujet

10

Judith

6 déc. 2024

·

A séjourné 4 nuits

We had an amazing time at a beautiful location. Our initial room had some problems - microwave didnt work, air con was noisy, no coffee machine as promised - so without fuss we were upgraded to a larger apartment for the remaining days

10

Aline

26 déc. 2024

·

A séjourné 2 nuits

The apartment was so beautiful and had incredible views! This might have been my favorite accommodation I’ve ever stayed at. The staff member Poliane was also incredibly helpful and kind. She gave us some great tips on what to do on the island to make our experience even more enjoyable. I would definitely recommend this place!

10

Ursula

23 août 2024

·

A séjourné 3 nuits

The staff were wonderful as my room wasn't cleaned too well but they sorted out the issue with nofuss whatsoever.

10

Ryan

31 janv. 2025

·

A séjourné 2 nuits

The property was clean, modern and spacious. Behind gated entrance which made it safe. The receptionist Polly has a welcoming smile, and was super helpful in checking in with a map and places to see. On our check out day we had a storm and our journey back wasn’t until later, Polly was super helpful and accommodating making sure we had our room for longer to keep us out the storm. We really appreciated this. Thank you

10

Dave

1 sept. 2024

·

A séjourné 2 nuits

Excellent staff. Excellent rooms. Excellent location

10

Anna

10 nov. 2025

·

A séjourné 1 nuit

Séjour d’une nuit au Grand Mercure Magnetic Island. L’équipe est très chaleureuse et accueillante. Le logement est spacieux, bien équipé et donne sur une des 4 piscines qu’offre l’établissement. Petit bémol concernant la propreté du logement, nous avons trouvé des serviettes dans le lave-linge. En dehors de ce petit point je recommande fortement !

10

Claire

30 nov. 2024

·

A séjourné 4 nuits

We paid a little extra for an ocean view and it was well worth it for the beautiful view/apartment, great location for the ferry, bus and supermarket/bottleshop. Lovely complex and staff too.

10

Julie

27 oct. 2025

·

A séjourné 2 nuits

Had a great time beautiful views and the room was lovely. A big shout out to receptionist

6

Jessicaanne

26 sept. 2025

·

A séjourné 1 nuit

The room itself was lovely and had a great view. However, we paid $20 for a cot for our baby for one night, and when we went to put her down, we discovered there was no mattress. Reception was closed by then, so unfortunately, my baby and I had a very uncomfortable night as there was nowhere safe for us to co-sleep. When we mentioned this at check-out the next morning, we were told it may have been overlooked by backpacker staff who didn’t realize there was another part to the cot. There was no offer of a refund for the cot, which was disappointing given the circumstances.

10

David Johan

10 janv. 2026

·

A séjourné 2 nuits

Dette var et glimrende sted! Gangavstand fra ferge, butikk og buss - nydelig plassert med utsikt over solnedgangen og havnebassenget! Høy standard på leiligheten med gode senger, WiFi og godt utstyrt kjøkken. Hyggelig og hjelpsom betjening i resepsjonen med Trudy og Amy. Anbefales👍

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Emplacement

L'hôtel est constamment salué pour sa proximité avec le ferry, les bus, les commerces et la marina, avec un accès facile aux restaurants et à la location de voitures. Beaucoup notent de superbes vues sur le port ou l'océan et une base calme et accessible à pied.

Avis de voyageur à ce sujet

10

Karen

19 sept. 2025

·

A séjourné 2 nuits

Great accommodation. Very close to Ferry terminal, IGA and bottle shop. Room was wonderful. Comfortable beds. Full kitchen. No complains at all. Would stay here again.

8

phillip

6 sept. 2024

·

A séjourné 4 nuits

great location walkable from ferry, buses, car hire and retail. very clean, good, secure free parking, good views, 3 pools. local rock wallabies appear at dusk seeking feeding - care to feed the correct foods. great accommodation.

8

Greg

17 août 2025

·

A séjourné 2 nuits

great location & view

10

Katja

20 août 2025

·

A séjourné 2 nuits

Wir hatten ein tolles Apartment mit Meerblick, die Einrichtung war gemütlich und zum Wohlfühlen. Wir konnten vom Bett aus aufs Meer schauen. Die Anlage ist in Fußweite vom Fähranleger, was wir sehr praktisch fanden. Tolle Anlage!

8

Mark

7 sept. 2025

·

A séjourné 2 nuits

Location close to convenience shops and great views out to the open ocean

8

Anders

2 nov. 2025

·

A séjourné 3 nuits

Bra lägenhet med skön säng och fin utsikt. Kändes lite slitet men man håller på att renovera så det blir nog bättre. Nära till färjan , mataffär och några bra restauranger.

10

Adrian

6 sept. 2025

·

A séjourné 1 nuit

Great place recommend the ocean view apartment especially 2 bedroom very beautiful rooms with great views and very spacious shopping centre walking distance near ferry terminal.

10

Claire

30 nov. 2024

·

A séjourné 4 nuits

We paid a little extra for an ocean view and it was well worth it for the beautiful view/apartment, great location for the ferry, bus and supermarket/bottleshop. Lovely complex and staff too.

10

David Johan

10 janv. 2026

·

A séjourné 2 nuits

Dette var et glimrende sted! Gangavstand fra ferge, butikk og buss - nydelig plassert med utsikt over solnedgangen og havnebassenget! Høy standard på leiligheten med gode senger, WiFi og godt utstyrt kjøkken. Hyggelig og hjelpsom betjening i resepsjonen med Trudy og Amy. Anbefales👍

8

U

1 nov. 2025

·

A séjourné 2 nuits

Positives: close to pool area, with no direct access (safe for little ones). Large unit for families with plenty of room and a great modern kitchen. Lovely outside decking area. Entrance with louvres and a drying rack for wet clothes-dries fast. Also has a washer and dryer. Close to all amenities, ferry service (walking distance), IGA and amazing seafood cafe with coffee, ice cream and pancakes down the road. Also close to car hire services. Great place to stay overall. Negatives: this unit has a partial sea view not a full view (was advertised showing an open unobstructed sea view). The view is obstructed by a hedge with the pool area beyond and the view of the area where the ferries dock. Main shower has extensive unsightly tiles that need attention.

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Repas

Pas assez d'informations dans les commentaires.

Avis de voyageur à ce sujet

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Résumé généré par l'IA basé sur les avis récents des voyageurs

Mois	Prix moyen
janvier	230 $US
février	202 $US
mars	199 $US
avril	207 $US
mai	217 $US
juin	255 $US
juillet	285 $US
août	302 $US
septembre	286 $US
octobre	228 $US
novembre	200 $US
décembre	215 $US

di	lu	ma	me	je	ve	sa
1 $223	2 $263	3 $256	4 $225	5 $223	6 $699	7 $454
8 $223	9 $225	10 $223	11 $225	12 $225	13 $727	14
15 $225	16 $223	17 $231	18 $257	19 $238	20 $510	21 $473
22 $251	23 $240	24	25 $268	26 $263	27	28 $473
29 $252	30 $252

Grand Mercure Apartments Magnetic Island

Prix pour Grand Mercure Apartments Magnetic Island

Prix moyens mensuels

À propos de cet établissement

Emplacement

Options de chambre

Appartement, plusieurs lits

Appartement, plusieurs lits

Appartement, plusieurs lits

Appartement, plusieurs lits

Appartement, plusieurs lits

Appartement, 1 grand lit

Appartement, 1 grand lit

Appartement, 1 grand lit

Avis des voyageurs sur Grand Mercure Apartments Magnetic Island

Qui séjourne ici ?

Ce qu'en disent des voyageurs

Politiques de l’établissement

Instructions d’arrivée

Dépôt de garantie

Bon à savoir

Suppléments facultatifs

Prix pour les dates à venir

di	lu	ma	me	je	ve	sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18 $319	19 $223	20 $223	21 $225	22 $223	23 $490	24 $520
25 $333	26 $327	27 $326	28 $225	29 $254	30	31 $524