Avra Imperial Hotel
293 $US
/nuit
Moyenne pour septembre
Prix pour Avra Imperial Hotel
Sélectionnez les dates pour voir les prix et les disponibilités
293 $US
/nuit
Moyenne pour septembre
Prix moyens mensuels
À Avra Imperial Hotel, les prix par nuit s'élèvent en moyenne à 176 $US pendant le mois le moins cher (avril) et à 368 $US pendant le mois le plus cher (août), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| avril | 176 $US |
| mai | 183 $US |
| juin | 269 $US |
| juillet | 350 $US |
| août | 368 $US |
| septembre | 293 $US |
| octobre | 208 $US |
A
M
J
J
A
sept. · 293 $US
S
O
Le plus cher : août (env. 368 $US)
Le moins cher : avril (env. 176 $US)
À propos de cet établissement
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs q...
Équipements
Passez de purs moments de détente dans l'incroyable spa de l'hébergement, un centre bien-être qui propose des massages, des soins corporels et des soins du visage. N'hésitez surtout pas à profitez des nombreuses infrastructures de loisirs qui incluent notamment 4 piscines extérieures, courts de tennis extérieurs et un sauna. Cet hôtel propose également l'accès Wi-Fi à Internet gratuit, un service de conciergerie et un service de garde d'enfants (en supplément).
Services de l'établissement
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires et un service de départ express. Si vous devez organiser une réunion à Platanias, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 2000 mètres carrés et comprenant un centre de conférence et 10 des salles de réunion. En échange d'un supplément, vous pouvez profiter des services d'une navette vers la gare routière. De plus un parking avec voiturier se trouve dans l'enceinte de l'hébergement.
Repas
Vous découvrirez de nombreuses spécialités Cuisine méditerranéenne proposée par Basilico, l'un des 5 restaurants de cet hôtel ou profitez du service d'étage (horaires limités), idéal pour une soirée cocooning en amoureux ou en solo. Si vous avez un petit creux pendant la journée, vous trouverez aussi un café sur place. Étant donné que l'hébergement propose un bar à la plage, vous pouvez faire une petite pause fraîcheur autant de fois que vous le souhaitez. N'hésitez pas non plus à aller prendre un verre dans un de ses 4 bars/lounges ou de ses 3 bars en bord de piscine.
Chambres
Les 328 chambres de l'hébergement vous invitent à la détente et comprennent un minibar. Votre chambre est équipée d'un lit avec surmatelas préparé avec des draps en coton égyptien. Les chambres sont dotées d'un balcon ou patio aménagé. Un accès gratuit au réseau Internet Wi-Fi et câblé est disponible. Les salles de bain comprennent des articles de toilette de luxe et un sèche-cheveux.
Emplacement
En choisissant Avra Imperial Hotel à Platanias, vous serez à 0,9 km de Académie orthodoxe de Crète et à 20,6 km de Domaine Manousakis. Cet hôtel au bord de la plage se trouve à 25,3 km de Ancien port vénitien et à 30,4 km de Plage de Balos.
À proximité
Monastère de Gonia(0.5 miles)
Académie orthodoxe de Crète(0.6 miles)
Plage de Tavrontis(2.1 miles)
Plage d'Afrata(4.1 miles)
Domaine Viticole Karavitakis(4.4 miles)
Olivier de Vouves(4.5 miles)
Cimetière de Guerre Allemand(4.6 miles)
Plage de Máleme(4.7 miles)
Plage de Aghios Pavlos(7.2 miles)
Plage de Ravdoucha(7.8 miles)
Golfland(7.9 miles)
Centre Commercial OLEA(8 miles)
Place de Platanias(8.4 miles)
Abri de Platanias(8.6 miles)
Plage de Platanias(9.3 miles)
Aéroport principal le plus pratique pour rejoindre Avra Imperial Hotel : Aéroport de La Canée Ioannis Daskalogiannis (CHQ)(27.2 miles)
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Emplacement
Kolymbari, Kolymvari, Grèce
Monastère de Gonia (0.5 miles)
Académie orthodoxe de Crète (0.6 miles)
Plage de Tavrontis (2.1 miles)
Plage d'Afrata (4.1 miles)
Domaine Viticole Karavitakis (4.4 miles)
Olivier de Vouves (4.5 miles)
Options de chambre
3
Chambre Deluxe, vue piscine
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 3
344 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)
14
Suite Exécutive
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
840 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)
10
Premium Junior Suite, Private Pool - Residence Collection
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
391 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)Piscine privée
13
Suite Deluxe
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
645 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)
9
Premium Room - Residence Collection
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
2 Lits Simples
et 1 Canapé-Lit
Couchages 3
344 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)
18
Premium Suite - Residence Collection
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
646 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)
17
Chambre Deluxe, piscine privée
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 2
344 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)Piscine privée
12
Premium Room, Private Pool - Residence Collection
Détails de la chambre
1 Très Grand Lit Double
2 Lits Simples
Couchages 2
344 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)Piscine privée
18
Suite Deluxe, piscine privée
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
641 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)Piscine privée
11
Suite Junior, vue piscine
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
427 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)
5
Chambre Deluxe
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 2
344 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)
3
Suite Junior, 2 chambres
Détails de la chambre
2 Très Grands Lits Doubles
Couchages 4
689 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)
6
Chambre Deluxe (Sharing Pool)
Détails de la chambre
1 Lit Double
2 Lits Simples
Couchages 3
344 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)
19
Suite Junior, piscine privée
Détails de la chambre
1 Lit Double
Couchages 3
391 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)Piscine privée
18
Suite Exécutive, piscine privée, vue piscine
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
969 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)Piscine privéeBaignoire à remous privée intérieure
24
Premium Suite, Private Pool - Residence Collection
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
646 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)Piscine privée
17
Chambre Familiale, vue piscine
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 3
430 ft²
Balcon ou patioClimatisationChauffageWi-Fi (gratuit)
Avis des voyageurs sur Avra Imperial Hotel
8.7
Fabuleux
Basé sur 368 avis vérifiés
Qui séjourne ici ?
Couples
56%
Familles
43%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
À l'Avra Imperial Hotel, les clients apprécient fréquemment les chambres spacieuses et modernes ainsi que les espaces extérieurs généralement propres et bien entretenus, créant une ambiance de station balnéaire relaxante idéale pour les familles et les couples à la recherche de confort, de diversité et de moments de détente.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
À l'Avra Imperial Hotel, les clients apprécient fréquemment les chambres spacieuses et modernes ainsi que les espaces extérieurs généralement propres et bien entretenus, créant une ambiance de station balnéaire relaxante idéale pour les familles et les couples à la recherche de confort, de diversité et de moments de détente.
Le personnel est largement décrit comme aimable et serviable, bien que certains clients signalent des réponses lentes ou incohérentes à la réception ou pour leurs demandes. Les options de restauration et le petit-déjeuner sont généralement bien appréciées avec plusieurs restaurants et une offre tout compris intéressante ; plusieurs clients soulignent un étiquetage des allergènes peu clair, et certains notent un choix limité de plats grecs authentiques. Les installations sont saluées pour leur taille et leur variété, notamment plusieurs piscines, un spa et une salle de sport, tandis que plusieurs commentaires font état du fait que la plage à proximité est principalement de galets ou rocheuse. L'emplacement est quelque peu isolé avec peu d'endroits à proximité et un accès en bus à La Canée, ce qui le rend plus adapté à un séjour relaxant qu'à des visites touristiques fréquentes sans voiture.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les installations, notamment plusieurs grandes piscines, un spa et une salle de sport, reçoivent de nombreux éloges, tout comme les espaces extérieurs généralement bien entretenus. Plusieurs commentaires font également remarquer que la plage à proximité est principalement de galets ou rocheuse.
Avis de voyageur à ce sujet
10
Rishi
16 oct. 2023
·
A séjourné 7 nuits
Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities
Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities
10
Vlas
29 sept. 2025
·
A séjourné 4 nuits
Excellent Service. Excellent resort and facilities. Great selection of food, very clean rooms, tidy pool areas. Very friendly and accommodating staff from the reception to the dining areas. An excellent resort to relax in comfort. Will visit again. Deserves its 5 star rating.
Excellent Service. Excellent resort and facilities. Great selection of food, very clean rooms, tidy pool areas. Very friendly and accommodating staff from the reception to the dining areas. An excellent resort to relax in comfort. Will visit again. Deserves its 5 star rating.
8
Ernst
25 août 2024
·
A séjourné 7 nuits
The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.
The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.
8
Maria
7 août 2024
·
A séjourné 5 nuits
Lækkert hotel med kæmpe poolområde og direkte adgang til stranden. God mad.
Lækkert hotel med kæmpe poolområde og direkte adgang til stranden. God mad.
8
Michelle
2 sept. 2024
·
A séjourné 7 nuits
We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.
We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.
10
Marie-Aude
25 oct. 2024
·
A séjourné 6 nuits
We loved our stay. The hotel is very comfortable and the staff is helpful. The pools are amazing (although a bit cold in the low season). The facilities are in great condition. We couldn’t have asked for more from this hotel!
We loved our stay. The hotel is very comfortable and the staff is helpful. The pools are amazing (although a bit cold in the low season). The facilities are in great condition. We couldn’t have asked for more from this hotel!
10
Ganna
10 sept. 2022
·
A séjourné 12 nuits
Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!
Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!
10
david
16 sept. 2025
·
A séjourné 3 nuits
Great hotel with many facilities. Lots of pools, nice spa, great gym and nice grounds. The restaurants are good and many options. Unfortunately they don’t label the foods in the buffet well. This makes it hard for vegans, people with allergies etc, I am sure they could do a little better on this!
Great hotel with many facilities. Lots of pools, nice spa, great gym and nice grounds. The restaurants are good and many options. Unfortunately they don’t label the foods in the buffet well. This makes it hard for vegans, people with allergies etc, I am sure they could do a little better on this!
8
Monique
13 juin 2025
·
A séjourné 12 nuits
Wir hatten glücklicherweise das beste Zimmer im ganzen Hotel (Adults-Only-Bereich) mit einer großen Terrasse und vielen Sonnenstunden. Die meisten anderen Hotelgäste mussten sich mit 2-3 Sonnenstunden auf ihren Terrassen begnügen und die waren dann entweder sehr früh am Morgen oder am späten Nachmittag. Wer plant das architektonisch so?! Das Frühstücksbuffet fanden wir sehr gut. Den Fitnessbereich von der Ausstattung her auch. Wer einen schönen, hoteleigenen Strandabschnitt wünscht wird bei diesem Hotel enttäuscht sein. Das größte Minus war für uns jedoch der Service. Mal ganz davon abgesehen, dass man hier im Mai/Juni in der Nebensaison mit weniger Personal arbeitet, was sich besonders bei den Öffnungszeiten (nur bis 17:00 Uhr) des Spa-Bereiches und bei der Reinigung der Pools bemerkbar gemacht hat, musste man vor allem mit jedweden Anliegen mehrfach kommen bis etwas passierte. Das stellen wir uns in 5-Sterne-Hotels in dem Preissegment anders vor und sind es auch anders gewohnt. Das Personal an der Rezeption wirkte oft überfordert, vergesslich und nicht besonders engagiert. Auch gab es mit einigen Bediensteten nicht marginale Kommunikationsschwierigkeiten auf Grund mangelnder Englischkenntnisse. Die Preise im Spa-Bereich sind unverschämt (Bsp. 140€ für 70 Min. Hot-Stone). Wir waren dementsprechend außerhalb des Hotels im Spa. Es gibt in der Gegend (Nordwesten Kretas) bessere Hotels, gerade im Adults-Only-Bereich. Wir werden nicht wiederkommen.
Wir hatten glücklicherweise das beste Zimmer im ganzen Hotel (Adults-Only-Bereich) mit einer großen Terrasse und vielen Sonnenstunden. Die meisten anderen Hotelgäste mussten sich mit 2-3 Sonnenstunden auf ihren Terrassen begnügen und die waren dann entweder sehr früh am Morgen oder am späten Nachmittag. Wer plant das architektonisch so?! Das Frühstücksbuffet fanden wir sehr gut. Den Fitnessbereich von der Ausstattung her auch. Wer einen schönen, hoteleigenen Strandabschnitt wünscht wird bei diesem Hotel enttäuscht sein. Das größte Minus war für uns jedoch der Service. Mal ganz davon abgesehen, dass man hier im Mai/Juni in der Nebensaison mit weniger Personal arbeitet, was sich besonders bei den Öffnungszeiten (nur bis 17:00 Uhr) des Spa-Bereiches und bei der Reinigung der Pools bemerkbar gemacht hat, musste man vor allem mit jedweden Anliegen mehrfach kommen bis etwas passierte. Das stellen wir uns in 5-Sterne-Hotels in dem Preissegment anders vor und sind es auch anders gewohnt. Das Personal an der Rezeption wirkte oft überfordert, vergesslich und nicht besonders engagiert. Auch gab es mit einigen Bediensteten nicht marginale Kommunikationsschwierigkeiten auf Grund mangelnder Englischkenntnisse. Die Preise im Spa-Bereich sind unverschämt (Bsp. 140€ für 70 Min. Hot-Stone). Wir waren dementsprechend außerhalb des Hotels im Spa. Es gibt in der Gegend (Nordwesten Kretas) bessere Hotels, gerade im Adults-Only-Bereich. Wir werden nicht wiederkommen.
10
Vadim
18 août 2022
·
A séjourné 7 nuits
The resort is a real gem. I would really like to come back there again. Our family room was right on spot with cleaning, design, comfort, amenities. The hotel is very quiet and though is in full capacity, sometimes feels like you are in a secluded retreat. The food is abound, wigh various variants that will fit anyone, including the young ones. The pools and surrounding areas were really joyful for our entire family, the small ones barely left the area, the beach is also great, and will provide you postcard photos and memories. The spa, although not used it's facilities looks impressive and inviting. And we really couldn't find any cons, not that we want to after a great experience.
The resort is a real gem. I would really like to come back there again. Our family room was right on spot with cleaning, design, comfort, amenities. The hotel is very quiet and though is in full capacity, sometimes feels like you are in a secluded retreat. The food is abound, wigh various variants that will fit anyone, including the young ones. The pools and surrounding areas were really joyful for our entire family, the small ones barely left the area, the beach is also great, and will provide you postcard photos and memories. The spa, although not used it's facilities looks impressive and inviting. And we really couldn't find any cons, not that we want to after a great experience.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La plupart des clients trouvent l'hôtel et les chambres très propres et bien entretenus. Quelques-uns signalent des lacunes telles que du linge taché, de la poussière ou des insectes dans les chambres, ainsi que des zones autour des piscines ou de la salle à manger nécessitant davantage d'attention.
Avis de voyageur à ce sujet
10
Rishi
16 oct. 2023
·
A séjourné 7 nuits
Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities
Avra was a stunning large hotel offering multiple large pools with a smaller pool near the beachside, multitude of restaurants with some needing pre-reservation but easy to do throught the link they send you, covering asian, italian and pool side snacks as well as main buffets. The all inclusive option is fantastic and large variety of drinks all available within this. They catered amazingly for my 8 month old son especially for food, Jessie at the concierege helped us greatly in putting together meals to send to the chef and be prepared for him. Overall a few less vegetarian options (as mains) for adults but they did make efforts to do the other dishes without the meat. Staff were all very polite and courteous and hotel was large and very clean and maintined well. Spa area also large with indoor pool, sauna, steam lovely massage therapies also Beach very close by but more pebbles than sand Provided us with many baby amenities
10
Vlas
29 sept. 2025
·
A séjourné 4 nuits
Excellent Service. Excellent resort and facilities. Great selection of food, very clean rooms, tidy pool areas. Very friendly and accommodating staff from the reception to the dining areas. An excellent resort to relax in comfort. Will visit again. Deserves its 5 star rating.
Excellent Service. Excellent resort and facilities. Great selection of food, very clean rooms, tidy pool areas. Very friendly and accommodating staff from the reception to the dining areas. An excellent resort to relax in comfort. Will visit again. Deserves its 5 star rating.
10
Juan
16 sept. 2025
·
A séjourné 11 nuits
The room was spacious, clean, and comfortable. The property was well maintained and beautiful. The staff from housekeeping, bar, concierge, wait staff to front desk were fantastic. They all went out of their way to make you feel welcomed and valued. Thank you all for an enjoyable time.
The room was spacious, clean, and comfortable. The property was well maintained and beautiful. The staff from housekeeping, bar, concierge, wait staff to front desk were fantastic. They all went out of their way to make you feel welcomed and valued. Thank you all for an enjoyable time.
10
Kinga
15 mai 2023
·
A séjourné 7 nuits
The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.
The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.
8
Rohit
7 oct. 2023
·
A séjourné 7 nuits
Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful. Some things however were not great, hence the four stars: - Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around. - There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around. - It wasn’t very friendly for children, lacking facilities. - Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine. The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink. Not a major issue, but good to mention. - The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all. If the above were addressed, then we would be really happy to visit here again.
Our stay overall was good, the food was great, facilities etc were good; and staff were extremely helpful. Some things however were not great, hence the four stars: - Upon arrival to the room, although cleaned, the sheets had stains on them, room not entirely cleaned as dust and cob webs on furniture, also there were tiny lizards and other insects roaming around. - There were cats wondering around in the food areas and restaurants, which wasn’t pleasant as not everyone is a cat lover, the staff didn’t respond to this very well, at some times there was also a dog wondering around. - It wasn’t very friendly for children, lacking facilities. - Our all inclusive package was self service only in the breakfast and lunch main buffet halls, where you can choose what to eat, but simple things like a soft drinks machine and tea/coffee and beer etc was all waiter service, it would’ve been good to be able to just get these yourselves. They did have a water and juice machine. The snack bars were only all waiter service and nothing to just grab yourself; and although fairly timely, it’s still not very convenient when you cannot just help yourself and have to wait for food and drink. Not a major issue, but good to mention. - The venue said they have variety of gluten free options however in reality these were not great nor enjoyable. They had one type of GF bread which was not nice at all. If the above were addressed, then we would be really happy to visit here again.
10
Jade
29 juin 2024
·
A séjourné 6 nuits
We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.
We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.
8
Tobias
7 sept. 2024
·
A séjourné 6 nuits
Die Hotelanlage ist sehr schön. Die Zimmer sind leider etwas abgewohnt, aber noch in Ordnung. Am meisten hat die Auswahl der Speisen gestört. Wenn ich nach Griechenland fliege möchte ich nicht 7 Tage Pasta und Pizza und wünsche mir authentische Küche.
Die Hotelanlage ist sehr schön. Die Zimmer sind leider etwas abgewohnt, aber noch in Ordnung. Am meisten hat die Auswahl der Speisen gestört. Wenn ich nach Griechenland fliege möchte ich nicht 7 Tage Pasta und Pizza und wünsche mir authentische Küche.
8
Hanne Hjenner
24 juil. 2024
·
A séjourné 6 nuits
Dejligt familiehotel med helt fantastisk pool til både børn og voksne. Værelserne er behagelige og rummelige. Rengøring kunne være lidt bedre og service/imødekommenhed i restaurant kan også forbedres.
Dejligt familiehotel med helt fantastisk pool til både børn og voksne. Værelserne er behagelige og rummelige. Rengøring kunne være lidt bedre og service/imødekommenhed i restaurant kan også forbedres.
8
Monique
13 juin 2025
·
A séjourné 12 nuits
Wir hatten glücklicherweise das beste Zimmer im ganzen Hotel (Adults-Only-Bereich) mit einer großen Terrasse und vielen Sonnenstunden. Die meisten anderen Hotelgäste mussten sich mit 2-3 Sonnenstunden auf ihren Terrassen begnügen und die waren dann entweder sehr früh am Morgen oder am späten Nachmittag. Wer plant das architektonisch so?! Das Frühstücksbuffet fanden wir sehr gut. Den Fitnessbereich von der Ausstattung her auch. Wer einen schönen, hoteleigenen Strandabschnitt wünscht wird bei diesem Hotel enttäuscht sein. Das größte Minus war für uns jedoch der Service. Mal ganz davon abgesehen, dass man hier im Mai/Juni in der Nebensaison mit weniger Personal arbeitet, was sich besonders bei den Öffnungszeiten (nur bis 17:00 Uhr) des Spa-Bereiches und bei der Reinigung der Pools bemerkbar gemacht hat, musste man vor allem mit jedweden Anliegen mehrfach kommen bis etwas passierte. Das stellen wir uns in 5-Sterne-Hotels in dem Preissegment anders vor und sind es auch anders gewohnt. Das Personal an der Rezeption wirkte oft überfordert, vergesslich und nicht besonders engagiert. Auch gab es mit einigen Bediensteten nicht marginale Kommunikationsschwierigkeiten auf Grund mangelnder Englischkenntnisse. Die Preise im Spa-Bereich sind unverschämt (Bsp. 140€ für 70 Min. Hot-Stone). Wir waren dementsprechend außerhalb des Hotels im Spa. Es gibt in der Gegend (Nordwesten Kretas) bessere Hotels, gerade im Adults-Only-Bereich. Wir werden nicht wiederkommen.
Wir hatten glücklicherweise das beste Zimmer im ganzen Hotel (Adults-Only-Bereich) mit einer großen Terrasse und vielen Sonnenstunden. Die meisten anderen Hotelgäste mussten sich mit 2-3 Sonnenstunden auf ihren Terrassen begnügen und die waren dann entweder sehr früh am Morgen oder am späten Nachmittag. Wer plant das architektonisch so?! Das Frühstücksbuffet fanden wir sehr gut. Den Fitnessbereich von der Ausstattung her auch. Wer einen schönen, hoteleigenen Strandabschnitt wünscht wird bei diesem Hotel enttäuscht sein. Das größte Minus war für uns jedoch der Service. Mal ganz davon abgesehen, dass man hier im Mai/Juni in der Nebensaison mit weniger Personal arbeitet, was sich besonders bei den Öffnungszeiten (nur bis 17:00 Uhr) des Spa-Bereiches und bei der Reinigung der Pools bemerkbar gemacht hat, musste man vor allem mit jedweden Anliegen mehrfach kommen bis etwas passierte. Das stellen wir uns in 5-Sterne-Hotels in dem Preissegment anders vor und sind es auch anders gewohnt. Das Personal an der Rezeption wirkte oft überfordert, vergesslich und nicht besonders engagiert. Auch gab es mit einigen Bediensteten nicht marginale Kommunikationsschwierigkeiten auf Grund mangelnder Englischkenntnisse. Die Preise im Spa-Bereich sind unverschämt (Bsp. 140€ für 70 Min. Hot-Stone). Wir waren dementsprechend außerhalb des Hotels im Spa. Es gibt in der Gegend (Nordwesten Kretas) bessere Hotels, gerade im Adults-Only-Bereich. Wir werden nicht wiederkommen.
10
Kristie
10 nov. 2025
·
A séjourné 9 nuits
We had an amazing stay. Everything was great - the staff were very friendly, the room and hotel was super clean, and the food was tasty as well. We can't complain and will return.
We had an amazing stay. Everything was great - the staff were very friendly, the room and hotel was super clean, and the food was tasty as well. We can't complain and will return.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les chambres sont généralement spacieuses, modernes et confortables, avec des options de piscines privées ou semi-privées. Les inconvénients comprennent certains problèmes de conception ou d'aménagement (comme les patios ombragés) et des incohérences occasionnelles dans la configuration des lits ou la taille des chambres, avec quelques éléments qui semblent datés.
Avis de voyageur à ce sujet
10
Juan
16 sept. 2025
·
A séjourné 11 nuits
The room was spacious, clean, and comfortable. The property was well maintained and beautiful. The staff from housekeeping, bar, concierge, wait staff to front desk were fantastic. They all went out of their way to make you feel welcomed and valued. Thank you all for an enjoyable time.
The room was spacious, clean, and comfortable. The property was well maintained and beautiful. The staff from housekeeping, bar, concierge, wait staff to front desk were fantastic. They all went out of their way to make you feel welcomed and valued. Thank you all for an enjoyable time.
10
Jessica
11 sept. 2024
·
A séjourné 6 nuits
My daughter (15) and I loved this hotel. Our stay was just amazing. We enjoyed our room with a private pool and the awesome pool view. The food was amazing. We liked the buffet. The staff were very nice and the cleaning lady was very kind and caring. It’s a nice hotel for families too. We will be back. Thank you for being a part of our wonderful vacation. Your hotel was a big part of this wonderfulness.
My daughter (15) and I loved this hotel. Our stay was just amazing. We enjoyed our room with a private pool and the awesome pool view. The food was amazing. We liked the buffet. The staff were very nice and the cleaning lady was very kind and caring. It’s a nice hotel for families too. We will be back. Thank you for being a part of our wonderful vacation. Your hotel was a big part of this wonderfulness.
8
Anthony
6 juin 2023
·
A séjourné 3 nuits
The resort was fantastic and the all inclusive was brilliant. Nothing was too much trouble. The only thing that was below par was the room. We booked a junior suite with a double bed and 2 singles. I feel we were thrown in a small suite out the way as I’ve been in bigger hotel rooms at a fraction of the cost. Our beds were made up as 2 singles for us and 2 singles for the kids… the room clearly states a double and 2 singles. That’s the only thing that let it down for me as we paid a lot for our stay and wanted luxury. Maybe we had been spoilt with the previous villa we had stayed in the week before but for an expensive junior suite with private pool… I did expect a bit more room and a double bed! I did ask to move rooms and would pay extra for a deluxe but none were available apparently. The kids entertainment wasn’t great either as only stuff on maybe 3 out of 7 days so it did leave them bored at night at times. The place itself is amazing and the staff would do anything for you but the above issues did let it down for us unfortunately.
The resort was fantastic and the all inclusive was brilliant. Nothing was too much trouble. The only thing that was below par was the room. We booked a junior suite with a double bed and 2 singles. I feel we were thrown in a small suite out the way as I’ve been in bigger hotel rooms at a fraction of the cost. Our beds were made up as 2 singles for us and 2 singles for the kids… the room clearly states a double and 2 singles. That’s the only thing that let it down for me as we paid a lot for our stay and wanted luxury. Maybe we had been spoilt with the previous villa we had stayed in the week before but for an expensive junior suite with private pool… I did expect a bit more room and a double bed! I did ask to move rooms and would pay extra for a deluxe but none were available apparently. The kids entertainment wasn’t great either as only stuff on maybe 3 out of 7 days so it did leave them bored at night at times. The place itself is amazing and the staff would do anything for you but the above issues did let it down for us unfortunately.
10
Jade
29 juin 2024
·
A séjourné 6 nuits
We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.
We spent a few days in one of the larger suites. It was modern, quiet, comfy. The food was good - not the best we have had but above average. Staff was extremely friendly and accommodating. We'd definitely consider it again for quiet/relaxation time. They probably could pay a little extra attention to cleanliness especially around dining areas.
8
June
22 sept. 2023
·
A séjourné 3 nuits
We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing
We booked a room with private pool. Although the pool was mostly in the sun, sadly the patio, apart from about 2ft of it, remained completely in the shade which was a shame as no possibility of sun bathing
8
Tobias
7 sept. 2024
·
A séjourné 6 nuits
Die Hotelanlage ist sehr schön. Die Zimmer sind leider etwas abgewohnt, aber noch in Ordnung. Am meisten hat die Auswahl der Speisen gestört. Wenn ich nach Griechenland fliege möchte ich nicht 7 Tage Pasta und Pizza und wünsche mir authentische Küche.
Die Hotelanlage ist sehr schön. Die Zimmer sind leider etwas abgewohnt, aber noch in Ordnung. Am meisten hat die Auswahl der Speisen gestört. Wenn ich nach Griechenland fliege möchte ich nicht 7 Tage Pasta und Pizza und wünsche mir authentische Küche.
8
Monique
13 juin 2025
·
A séjourné 12 nuits
Wir hatten glücklicherweise das beste Zimmer im ganzen Hotel (Adults-Only-Bereich) mit einer großen Terrasse und vielen Sonnenstunden. Die meisten anderen Hotelgäste mussten sich mit 2-3 Sonnenstunden auf ihren Terrassen begnügen und die waren dann entweder sehr früh am Morgen oder am späten Nachmittag. Wer plant das architektonisch so?! Das Frühstücksbuffet fanden wir sehr gut. Den Fitnessbereich von der Ausstattung her auch. Wer einen schönen, hoteleigenen Strandabschnitt wünscht wird bei diesem Hotel enttäuscht sein. Das größte Minus war für uns jedoch der Service. Mal ganz davon abgesehen, dass man hier im Mai/Juni in der Nebensaison mit weniger Personal arbeitet, was sich besonders bei den Öffnungszeiten (nur bis 17:00 Uhr) des Spa-Bereiches und bei der Reinigung der Pools bemerkbar gemacht hat, musste man vor allem mit jedweden Anliegen mehrfach kommen bis etwas passierte. Das stellen wir uns in 5-Sterne-Hotels in dem Preissegment anders vor und sind es auch anders gewohnt. Das Personal an der Rezeption wirkte oft überfordert, vergesslich und nicht besonders engagiert. Auch gab es mit einigen Bediensteten nicht marginale Kommunikationsschwierigkeiten auf Grund mangelnder Englischkenntnisse. Die Preise im Spa-Bereich sind unverschämt (Bsp. 140€ für 70 Min. Hot-Stone). Wir waren dementsprechend außerhalb des Hotels im Spa. Es gibt in der Gegend (Nordwesten Kretas) bessere Hotels, gerade im Adults-Only-Bereich. Wir werden nicht wiederkommen.
Wir hatten glücklicherweise das beste Zimmer im ganzen Hotel (Adults-Only-Bereich) mit einer großen Terrasse und vielen Sonnenstunden. Die meisten anderen Hotelgäste mussten sich mit 2-3 Sonnenstunden auf ihren Terrassen begnügen und die waren dann entweder sehr früh am Morgen oder am späten Nachmittag. Wer plant das architektonisch so?! Das Frühstücksbuffet fanden wir sehr gut. Den Fitnessbereich von der Ausstattung her auch. Wer einen schönen, hoteleigenen Strandabschnitt wünscht wird bei diesem Hotel enttäuscht sein. Das größte Minus war für uns jedoch der Service. Mal ganz davon abgesehen, dass man hier im Mai/Juni in der Nebensaison mit weniger Personal arbeitet, was sich besonders bei den Öffnungszeiten (nur bis 17:00 Uhr) des Spa-Bereiches und bei der Reinigung der Pools bemerkbar gemacht hat, musste man vor allem mit jedweden Anliegen mehrfach kommen bis etwas passierte. Das stellen wir uns in 5-Sterne-Hotels in dem Preissegment anders vor und sind es auch anders gewohnt. Das Personal an der Rezeption wirkte oft überfordert, vergesslich und nicht besonders engagiert. Auch gab es mit einigen Bediensteten nicht marginale Kommunikationsschwierigkeiten auf Grund mangelnder Englischkenntnisse. Die Preise im Spa-Bereich sind unverschämt (Bsp. 140€ für 70 Min. Hot-Stone). Wir waren dementsprechend außerhalb des Hotels im Spa. Es gibt in der Gegend (Nordwesten Kretas) bessere Hotels, gerade im Adults-Only-Bereich. Wir werden nicht wiederkommen.
10
Catherine
4 juil. 2025
·
A séjourné 8 nuits
Fantastic room and stay in a private pool suite in the Residences. Amazing meals in local restaurants!
Fantastic room and stay in a private pool suite in the Residences. Amazing meals in local restaurants!
8
Tuomas
25 mai 2025
·
A séjourné 3 nuits
This hotel has a really good spa with gym, saunas and jacuzzi. Rooms are very modern, soacious and clean but the bed is extrmely hard. The buffet restaurant was more tyan enough for us for the weekend - they have extremely wide range of varieties on table and the selection changes day to day. But the staff was absolutely lost with allergy information and they had my wife eat food with nuts and almonds several times although she kept asking if it was safe ot not. Very poor job on several occasions from the restaurant staff. Otjer than that it was a very nice and relaxing stay!
This hotel has a really good spa with gym, saunas and jacuzzi. Rooms are very modern, soacious and clean but the bed is extrmely hard. The buffet restaurant was more tyan enough for us for the weekend - they have extremely wide range of varieties on table and the selection changes day to day. But the staff was absolutely lost with allergy information and they had my wife eat food with nuts and almonds several times although she kept asking if it was safe ot not. Very poor job on several occasions from the restaurant staff. Otjer than that it was a very nice and relaxing stay!
8
Colin
16 août 2024
·
A séjourné 5 nuits
La situation géographique de l'hotel permet d'accéder facilement à différentes destinations. Nous avons fait balos en partant d'un bateau privee de Kissamos. Elafonissi, Matala, Spili... que nous avons fait en voiture que nous avions préalablement louer avant notre arrivée a l'aéroport L'hotel et grand et nous avions une suite avec piscine très agréable si vous voulez profiter d'une piscine tranquillement ou en profiter en dehors des horaires des différentes piscines de l'hotel.le restaurant est bon est propose bop de variétés qui change tous les soirs. Il y a aussi 3 autres restaurants dans l'infrastructure avec un supplement. Dommage que la chambre etait equipée d'une toute petite et vielle tele non connectée. C'est le seul point negatif
La situation géographique de l'hotel permet d'accéder facilement à différentes destinations. Nous avons fait balos en partant d'un bateau privee de Kissamos. Elafonissi, Matala, Spili... que nous avons fait en voiture que nous avions préalablement louer avant notre arrivée a l'aéroport L'hotel et grand et nous avions une suite avec piscine très agréable si vous voulez profiter d'une piscine tranquillement ou en profiter en dehors des horaires des différentes piscines de l'hotel.le restaurant est bon est propose bop de variétés qui change tous les soirs. Il y a aussi 3 autres restaurants dans l'infrastructure avec un supplement. Dommage que la chambre etait equipée d'une toute petite et vielle tele non connectée. C'est le seul point negatif
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le service est souvent salué comme aimable et serviable dans tous les services. Les problèmes signalés comprennent des réponses lentes, des problèmes administratifs ou de remboursement, et une attention incohérente dans les restaurants ou pour les demandes spécifiques.
Avis de voyageur à ce sujet
10
Vlas
29 sept. 2025
·
A séjourné 4 nuits
Excellent Service. Excellent resort and facilities. Great selection of food, very clean rooms, tidy pool areas. Very friendly and accommodating staff from the reception to the dining areas. An excellent resort to relax in comfort. Will visit again. Deserves its 5 star rating.
Excellent Service. Excellent resort and facilities. Great selection of food, very clean rooms, tidy pool areas. Very friendly and accommodating staff from the reception to the dining areas. An excellent resort to relax in comfort. Will visit again. Deserves its 5 star rating.
10
Amanda
13 août 2024
·
A séjourné 3 nuits
Every little thing we needed they took care of. Amazing stay.
Every little thing we needed they took care of. Amazing stay.
10
Juan
16 sept. 2025
·
A séjourné 11 nuits
The room was spacious, clean, and comfortable. The property was well maintained and beautiful. The staff from housekeeping, bar, concierge, wait staff to front desk were fantastic. They all went out of their way to make you feel welcomed and valued. Thank you all for an enjoyable time.
The room was spacious, clean, and comfortable. The property was well maintained and beautiful. The staff from housekeeping, bar, concierge, wait staff to front desk were fantastic. They all went out of their way to make you feel welcomed and valued. Thank you all for an enjoyable time.
8
Ernst
25 août 2024
·
A séjourné 7 nuits
The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.
The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.
8
Michelle
2 sept. 2024
·
A séjourné 7 nuits
We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.
We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.
10
Evan
15 mai 2025
·
A séjourné 3 nuits
Magnifique hôtel, piscine privative grande et sans vis à vis pour notre chambre. Buffet diversifié et bon. Seul le check-in a pris beaucoup de temps avec la chambre qui n'a pas été disponible avant 18h.
Magnifique hôtel, piscine privative grande et sans vis à vis pour notre chambre. Buffet diversifié et bon. Seul le check-in a pris beaucoup de temps avec la chambre qui n'a pas été disponible avant 18h.
2
Ayse
16 sept. 2025
·
A séjourné 9 nuits
Gebuchtes Zimmer wurde nicht gegeben, Differenz wurde nicht erstattet. Wasser nicht aufgefüllt, minibar wurde nicht aufgefüllt Lunch war im Residenz Bereich nicht verfügbar, Zimmer Service 3€ pro Bestellung und das alles trotz all inclusive! Schrecklich! 15.000€ dafür dass man nicht mal Wasser bekommt. Eines nachts stand Zimmer Türe einfach offen, direkt Rezeption Bescheid gesagt, seit über 10 Tagen keine Antwort warum!!
Gebuchtes Zimmer wurde nicht gegeben, Differenz wurde nicht erstattet. Wasser nicht aufgefüllt, minibar wurde nicht aufgefüllt Lunch war im Residenz Bereich nicht verfügbar, Zimmer Service 3€ pro Bestellung und das alles trotz all inclusive! Schrecklich! 15.000€ dafür dass man nicht mal Wasser bekommt. Eines nachts stand Zimmer Türe einfach offen, direkt Rezeption Bescheid gesagt, seit über 10 Tagen keine Antwort warum!!
8
Monique
13 juin 2025
·
A séjourné 12 nuits
Wir hatten glücklicherweise das beste Zimmer im ganzen Hotel (Adults-Only-Bereich) mit einer großen Terrasse und vielen Sonnenstunden. Die meisten anderen Hotelgäste mussten sich mit 2-3 Sonnenstunden auf ihren Terrassen begnügen und die waren dann entweder sehr früh am Morgen oder am späten Nachmittag. Wer plant das architektonisch so?! Das Frühstücksbuffet fanden wir sehr gut. Den Fitnessbereich von der Ausstattung her auch. Wer einen schönen, hoteleigenen Strandabschnitt wünscht wird bei diesem Hotel enttäuscht sein. Das größte Minus war für uns jedoch der Service. Mal ganz davon abgesehen, dass man hier im Mai/Juni in der Nebensaison mit weniger Personal arbeitet, was sich besonders bei den Öffnungszeiten (nur bis 17:00 Uhr) des Spa-Bereiches und bei der Reinigung der Pools bemerkbar gemacht hat, musste man vor allem mit jedweden Anliegen mehrfach kommen bis etwas passierte. Das stellen wir uns in 5-Sterne-Hotels in dem Preissegment anders vor und sind es auch anders gewohnt. Das Personal an der Rezeption wirkte oft überfordert, vergesslich und nicht besonders engagiert. Auch gab es mit einigen Bediensteten nicht marginale Kommunikationsschwierigkeiten auf Grund mangelnder Englischkenntnisse. Die Preise im Spa-Bereich sind unverschämt (Bsp. 140€ für 70 Min. Hot-Stone). Wir waren dementsprechend außerhalb des Hotels im Spa. Es gibt in der Gegend (Nordwesten Kretas) bessere Hotels, gerade im Adults-Only-Bereich. Wir werden nicht wiederkommen.
Wir hatten glücklicherweise das beste Zimmer im ganzen Hotel (Adults-Only-Bereich) mit einer großen Terrasse und vielen Sonnenstunden. Die meisten anderen Hotelgäste mussten sich mit 2-3 Sonnenstunden auf ihren Terrassen begnügen und die waren dann entweder sehr früh am Morgen oder am späten Nachmittag. Wer plant das architektonisch so?! Das Frühstücksbuffet fanden wir sehr gut. Den Fitnessbereich von der Ausstattung her auch. Wer einen schönen, hoteleigenen Strandabschnitt wünscht wird bei diesem Hotel enttäuscht sein. Das größte Minus war für uns jedoch der Service. Mal ganz davon abgesehen, dass man hier im Mai/Juni in der Nebensaison mit weniger Personal arbeitet, was sich besonders bei den Öffnungszeiten (nur bis 17:00 Uhr) des Spa-Bereiches und bei der Reinigung der Pools bemerkbar gemacht hat, musste man vor allem mit jedweden Anliegen mehrfach kommen bis etwas passierte. Das stellen wir uns in 5-Sterne-Hotels in dem Preissegment anders vor und sind es auch anders gewohnt. Das Personal an der Rezeption wirkte oft überfordert, vergesslich und nicht besonders engagiert. Auch gab es mit einigen Bediensteten nicht marginale Kommunikationsschwierigkeiten auf Grund mangelnder Englischkenntnisse. Die Preise im Spa-Bereich sind unverschämt (Bsp. 140€ für 70 Min. Hot-Stone). Wir waren dementsprechend außerhalb des Hotels im Spa. Es gibt in der Gegend (Nordwesten Kretas) bessere Hotels, gerade im Adults-Only-Bereich. Wir werden nicht wiederkommen.
10
VASILIKI
12 août 2023
·
A séjourné 9 nuits
Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)
Ideal property for families with children. The luxury all-inclusive package we booked was also great. A special call-out for the staff in the pool-bar where we spent a lot of our time. They were pleasant, warm, offering great level of service. They made our stay special. :-)
8
Hui
17 mai 2025
·
A séjourné 5 nuits
All are good, except no refund when I made duplicate booking by mistake, even I talked to them 1 week before the arriving date. I waste 3 nights
All are good, except no refund when I made duplicate booking by mistake, even I talked to them 1 week before the arriving date. I waste 3 nights
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
L'établissement est quelque peu isolé, avec peu de commerces à proximité immédiate ; plusieurs clients ont utilisé le bus pour se rendre à La Canée ou recommandent de louer une voiture. L'accès à la plage est facile mais souvent sur galets ou rochers.
Avis de voyageur à ce sujet
10
Zoje
5 oct. 2025
·
A séjourné 4 nuits
Alles perfekt, nichts zu bemängeln nur die lage rundherum des hotels, leider viel zu abgelegen/abgeschieden.. bis zum zentrum chania ist es eine halbe stunde mit dem auto weit weg…
Alles perfekt, nichts zu bemängeln nur die lage rundherum des hotels, leider viel zu abgelegen/abgeschieden.. bis zum zentrum chania ist es eine halbe stunde mit dem auto weit weg…
10
Kinga
15 mai 2023
·
A séjourné 7 nuits
The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.
The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.
10
Jana
8 sept. 2025
·
A séjourné 7 nuits
Das Avra Imperial Hotel überzeugt durch eine gelungene Kombination aus modernem Design, gepflegter Anlage und hoher Servicequalität. Die großzügigen Poolbereiche sowie der direkte Zugang zum Strand bieten ideale Voraussetzungen für erholsame Urlaubstage. Besonders hervorzuheben ist die Freundlichkeit und Professionalität des Personals, das stets aufmerksam und zuvorkommend agiert. Auch die gastronomische Vielfalt überzeugt: Von reichhaltigen Buffets bis hin zu qualitativ hochwertigen À-la-carte-Restaurants wird ein breites Angebot geboten. Insgesamt ein ausgezeichnetes Hotel, das hohen Ansprüchen gerecht wird und uneingeschränkt weiterzuempfehlen ist.
Das Avra Imperial Hotel überzeugt durch eine gelungene Kombination aus modernem Design, gepflegter Anlage und hoher Servicequalität. Die großzügigen Poolbereiche sowie der direkte Zugang zum Strand bieten ideale Voraussetzungen für erholsame Urlaubstage. Besonders hervorzuheben ist die Freundlichkeit und Professionalität des Personals, das stets aufmerksam und zuvorkommend agiert. Auch die gastronomische Vielfalt überzeugt: Von reichhaltigen Buffets bis hin zu qualitativ hochwertigen À-la-carte-Restaurants wird ein breites Angebot geboten. Insgesamt ein ausgezeichnetes Hotel, das hohen Ansprüchen gerecht wird und uneingeschränkt weiterzuempfehlen ist.
8
Ernst
25 août 2024
·
A séjourné 7 nuits
The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.
The resort was great for the excellent selection of restaurants, food, pools, cleanliness/spotless. Great if one wishes to relax/lounge for several days and enjoy amazing food. On the other hand reception staff seemed a bit defensive and evasive with encountered issues. One particularly annoying thing was 2 treadmills for the hundreds of people at the facility. Having to wait for the right moment for exercise equipment, to work off all that overeating was disappointing. The property is not beachfront, and the beach was painfully rocky. Good stay nonetheless.
8
Maria
7 août 2024
·
A séjourné 5 nuits
Lækkert hotel med kæmpe poolområde og direkte adgang til stranden. God mad.
Lækkert hotel med kæmpe poolområde og direkte adgang til stranden. God mad.
10
Zohra
12 sept. 2024
·
A séjourné 10 nuits
We traveled through Crete and stayed at a double bed luxury room with pool view. It was in de building across the street so not in the main building but it was much better over there. Perfectly for couple without kids. Our restaurant was much smaller and less crowded with extra chosen meals from 5 star chef Babi. At this point we wanne thank Nikos, Argiro, Manolis, Giannis and Elaine for your services. At the entrance is a baby kitty and lots of good places to enjoy. To mention the beach is full of Stones maybe you could build a little path with sand sacks or something similar and the cleaners could be a bit precariously. Nevertheless it was a great hotel and so beautiful as well. Thank you for the stuff members who made it more nicer there for us. Greetings Ari and Zoi
We traveled through Crete and stayed at a double bed luxury room with pool view. It was in de building across the street so not in the main building but it was much better over there. Perfectly for couple without kids. Our restaurant was much smaller and less crowded with extra chosen meals from 5 star chef Babi. At this point we wanne thank Nikos, Argiro, Manolis, Giannis and Elaine for your services. At the entrance is a baby kitty and lots of good places to enjoy. To mention the beach is full of Stones maybe you could build a little path with sand sacks or something similar and the cleaners could be a bit precariously. Nevertheless it was a great hotel and so beautiful as well. Thank you for the stuff members who made it more nicer there for us. Greetings Ari and Zoi
10
Ganna
10 sept. 2022
·
A séjourné 12 nuits
Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!
Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!
10
Nico
3 juin 2025
·
A séjourné 7 nuits
Super Hotel, eine reine Wohlfühloase! Die Lage ist nur etwas abgelegen und man kann in der Umgebung nicht viel unternehmen, es gibt nur ein Bus der in die Stadt nach Chania fährt. Die Fahrt nach Rethymno dauert zum Beispiel 2 1/2 Stunden. Mietwagen für Unternehmungen ist ein absolutes muss. Ansonsten das Hotel sehr sauber, freundlich und leckeres Essen!
Super Hotel, eine reine Wohlfühloase! Die Lage ist nur etwas abgelegen und man kann in der Umgebung nicht viel unternehmen, es gibt nur ein Bus der in die Stadt nach Chania fährt. Die Fahrt nach Rethymno dauert zum Beispiel 2 1/2 Stunden. Mietwagen für Unternehmungen ist ein absolutes muss. Ansonsten das Hotel sehr sauber, freundlich und leckeres Essen!
10
Vadim
18 août 2022
·
A séjourné 7 nuits
The resort is a real gem. I would really like to come back there again. Our family room was right on spot with cleaning, design, comfort, amenities. The hotel is very quiet and though is in full capacity, sometimes feels like you are in a secluded retreat. The food is abound, wigh various variants that will fit anyone, including the young ones. The pools and surrounding areas were really joyful for our entire family, the small ones barely left the area, the beach is also great, and will provide you postcard photos and memories. The spa, although not used it's facilities looks impressive and inviting. And we really couldn't find any cons, not that we want to after a great experience.
The resort is a real gem. I would really like to come back there again. Our family room was right on spot with cleaning, design, comfort, amenities. The hotel is very quiet and though is in full capacity, sometimes feels like you are in a secluded retreat. The food is abound, wigh various variants that will fit anyone, including the young ones. The pools and surrounding areas were really joyful for our entire family, the small ones barely left the area, the beach is also great, and will provide you postcard photos and memories. The spa, although not used it's facilities looks impressive and inviting. And we really couldn't find any cons, not that we want to after a great experience.
10
Simone
26 sept. 2025
·
A séjourné 9 nuits
Es hat einfach alles gepasst. Tolles Hotel, die Pools, das Essen, das Personal, die Zimmer.. Im „Ort“ ist nicht viel los, aber man kommt sehr gut mit dem Bus nach Chania. Wir waren sehr zufrieden und empfehlen das Hotel auf jeden Fall weiter. :)
Es hat einfach alles gepasst. Tolles Hotel, die Pools, das Essen, das Personal, die Zimmer.. Im „Ort“ ist nicht viel los, aber man kommt sehr gut mit dem Bus nach Chania. Wir waren sehr zufrieden und empfehlen das Hotel auf jeden Fall weiter. :)
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
La nourriture est généralement appréciée pour sa variété et sa qualité dans plusieurs restaurants et options tout compris. Plusieurs clients mentionnent un étiquetage des allergènes peu clair, tandis que certains notent un choix limité de plats grecs authentiques.
Avis de voyageur à ce sujet
10
Kinga
15 mai 2023
·
A séjourné 7 nuits
The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.
The hotel is beautiful, clean and located close to Chania, Samaria gorge and Balos beach. Rooms are spotless, pool area and pool itself great. Food was very good and plenty of choice, the only thing I would add in restaurant was the description of the dishes i.e if it's suitable for vegetarians and vegans. Beach was pleasant but the area leading to the beach needs working on maybe plant trees, plants etc. so it looks more appealing. All in all my stay was very pleasant.
8
Michelle
2 sept. 2024
·
A séjourné 7 nuits
We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.
We stayed in the adults only area which was lovely. We had our own private pool and the room was very spacious. We had no issues with getting sunbeds around the pool in this area but I know those in the main part of the hotel did have. However the sunbeds were the most uncomfortable I have ever come across and whilst the room accommodated three of us, there were only ever two sunbeds on our private patio, despite us asking for another one three times. Food was great, loved being able to dine in each of restaurants once during our stay as we were all inclusive. The prices for these restaurants were as expensive as eating out in the UK so must be pricey for those on half board. The buffet was good, however the food was lukewarm most of the time and not hot. I have been all inclusive before at other hotels and they manage to keep the food hot. Not sure why they couldn't here, despite seeing other reviews complaining about the same issue. All in all, I would stay in the Adults only section again (though its actually age 13 upwards) but I don't think I would go to the main section of the hotel as the sunbed issue and waiting 30 mins to get served in the evening would be a really pain and put me off. Only one additional last thought, they need a standard waste paper bin in the room, the small bins in the bathroom are not good enough for the rubbish such as empty bottles, food packets, paper etc, so we ended up collecting it in a pile for housekeeping to remove.
10
Lise
5 sept. 2022
·
A séjourné 6 nuits
Amazing week at Avra with my boyfriend. We had a room with a semi-private pool, great view and a lovely patio. Breakfast buffet was great - so much to choose from. Big, clean and nice pools. The restaurants were good - especially the Italian one. Amazing pizzas! Staff was super friendly and helpfull. We loved our stay!
Amazing week at Avra with my boyfriend. We had a room with a semi-private pool, great view and a lovely patio. Breakfast buffet was great - so much to choose from. Big, clean and nice pools. The restaurants were good - especially the Italian one. Amazing pizzas! Staff was super friendly and helpfull. We loved our stay!
10
Ronny
1 juin 2024
·
A séjourné 7 nuits
Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests. The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!
Nothing unique, just a regular hotel property. Unfortunately the food isn’t really Greek style and could be better. We decided to eat outside. Also the noise of the kids can be a bit annoying. But it’s not an adult only hotel, therefore you have to try to be seated at least outside. Staff has always been nice and try to accommodate our requests. The a la card restaurants you have to make an online reservation and on the day you get confirmation for almost an hour later - sorry, that’s not how it should work. We canceled!
10
Chloé
26 juil. 2025
·
A séjourné 7 nuits
Excellent rapport qualité prix . Deuxième séjour dans cet hôtel. Petit bémol : Le buffet manque un peu de diversité le soir.
Excellent rapport qualité prix . Deuxième séjour dans cet hôtel. Petit bémol : Le buffet manque un peu de diversité le soir.
10
Ganna
10 sept. 2022
·
A séjourné 12 nuits
Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!
Absolutely divine holiday; the hotel is very well thought through - you have all amenities in the room, by the pool or even by the seaside. Five restaurants, each one with a view, good food selection, huge swimming pool, excellent design; private beach and seaside restaurant deserve a separate thank you ! Sunset dinner in the Avra seaside is a must!
10
david
16 sept. 2025
·
A séjourné 3 nuits
Great hotel with many facilities. Lots of pools, nice spa, great gym and nice grounds. The restaurants are good and many options. Unfortunately they don’t label the foods in the buffet well. This makes it hard for vegans, people with allergies etc, I am sure they could do a little better on this!
Great hotel with many facilities. Lots of pools, nice spa, great gym and nice grounds. The restaurants are good and many options. Unfortunately they don’t label the foods in the buffet well. This makes it hard for vegans, people with allergies etc, I am sure they could do a little better on this!
8
Tuomas
25 mai 2025
·
A séjourné 3 nuits
This hotel has a really good spa with gym, saunas and jacuzzi. Rooms are very modern, soacious and clean but the bed is extrmely hard. The buffet restaurant was more tyan enough for us for the weekend - they have extremely wide range of varieties on table and the selection changes day to day. But the staff was absolutely lost with allergy information and they had my wife eat food with nuts and almonds several times although she kept asking if it was safe ot not. Very poor job on several occasions from the restaurant staff. Otjer than that it was a very nice and relaxing stay!
This hotel has a really good spa with gym, saunas and jacuzzi. Rooms are very modern, soacious and clean but the bed is extrmely hard. The buffet restaurant was more tyan enough for us for the weekend - they have extremely wide range of varieties on table and the selection changes day to day. But the staff was absolutely lost with allergy information and they had my wife eat food with nuts and almonds several times although she kept asking if it was safe ot not. Very poor job on several occasions from the restaurant staff. Otjer than that it was a very nice and relaxing stay!
10
Andrea
5 sept. 2024
·
A séjourné 7 nuits
Struttura stupenda. Personale cordiale. Piscine enormi. Ristorante con cibo vario e ottimo. Letti comodissimi. Le uniche critiche che faccio sono per l'orario di cena (chiusura del ristorante alle 21:30 è troppo presto) e il fatto che le bevande ai pasti non siano comprese nella mezza pensione
Struttura stupenda. Personale cordiale. Piscine enormi. Ristorante con cibo vario e ottimo. Letti comodissimi. Le uniche critiche che faccio sono per l'orario di cena (chiusura del ristorante alle 21:30 è troppo presto) e il fatto che le bevande ai pasti non siano comprese nella mezza pensione
10
Kristie
10 nov. 2025
·
A séjourné 9 nuits
We had an amazing stay. Everything was great - the staff were very friendly, the room and hotel was super clean, and the food was tasty as well. We can't complain and will return.
We had an amazing stay. Everything was great - the staff were very friendly, the room and hotel was super clean, and the food was tasty as well. We can't complain and will return.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
10
Nadia
28 juin 2026
·
A séjourné 4 nuits
⭐⭐⭐⭐⭐ L’Avra Imperial Hotel est un véritable hôtel 5 étoiles de luxe et un véritable coup de cœur. Tout est exceptionnel : les installations, les piscines, la restauration et surtout la qualité du service. Le personnel est remarquable, toujours souriant, attentionné et disponible. Chaque demande est traitée rapidement avec professionnalisme, ce qui donne le sentiment d’être privilégié tout au long du séjour. La formule All Inclusive est sans doute l’une des meilleures que nous ayons connues : tout est réellement inclus, sans restriction, avec des boissons de qualité, d’excellents cocktails internationaux et un service à table même au buffet. Les boissons sont servies dans de vrais verres élégants , un détail qui reflète le standing de l’établissement. La restauration est exceptionnelle. Le buffet est varié, renouvelé en permanence et d’une qualité remarquable. Les restaurants à la carte, accessibles en illimité sur réservation, offrent également une expérience gastronomique de haut niveau. Mention spéciale à la pâtisserie, absolument incroyable tant par sa qualité que par sa diversité. L’hôtel convient parfaitement aux couples comme aux familles. Les enfants s’amusent énormément tandis que les adultes profitent d’un cadre élégant, calme et reposant. Un véritable havre de paix que nous recommandons sans la moindre hésitation. Nous reviendrons avec grand plaisir. Merci à toute l’équipe AVRA
⭐⭐⭐⭐⭐ L’Avra Imperial Hotel est un véritable hôtel 5 étoiles de luxe et un véritable coup de cœur. Tout est exceptionnel : les installations, les piscines, la restauration et surtout la qualité du service. Le personnel est remarquable, toujours souriant, attentionné et disponible. Chaque demande est traitée rapidement avec professionnalisme, ce qui donne le sentiment d’être privilégié tout au long du séjour. La formule All Inclusive est sans doute l’une des meilleures que nous ayons connues : tout est réellement inclus, sans restriction, avec des boissons de qualité, d’excellents cocktails internationaux et un service à table même au buffet. Les boissons sont servies dans de vrais verres élégants , un détail qui reflète le standing de l’établissement. La restauration est exceptionnelle. Le buffet est varié, renouvelé en permanence et d’une qualité remarquable. Les restaurants à la carte, accessibles en illimité sur réservation, offrent également une expérience gastronomique de haut niveau. Mention spéciale à la pâtisserie, absolument incroyable tant par sa qualité que par sa diversité. L’hôtel convient parfaitement aux couples comme aux familles. Les enfants s’amusent énormément tandis que les adultes profitent d’un cadre élégant, calme et reposant. Un véritable havre de paix que nous recommandons sans la moindre hésitation. Nous reviendrons avec grand plaisir. Merci à toute l’équipe AVRA
10
Clémentine
27 juin 2026
·
A séjourné 7 nuits
Hôtel au top. Nous avons passé un super séjour. Mais je pense qu'en haute saison l'hôtel doit être très bruyant.
Hôtel au top. Nous avons passé un super séjour. Mais je pense qu'en haute saison l'hôtel doit être très bruyant.
10
Leldja
28 mai 2026
·
A séjourné 2 nuits
Nous avons beaucoup apprécié notre séjour à l'hôtel. Tout le personnel a été serviable et bienveillant, notamment le personnel de ménage et du restaurant qui ont toujours été très agréables, serviables, au petit soin. Nous avons un enfant et c'est appréciable d'avoir le sentiment d'être bien accueilli, avec toujours une attention pour lui. Les piscines sont sublimes, on avait une chambre avec piscine privée mais en réalité elle ne nous a pas été utile tellement les piscines de l'hotel étaient top. Un remerciement spécial à Katarina au spa et à Toufir au service du restaurant qui ont été adorables, des personnes qui rendent le séjour encore meilleur. On espère revenir très vite.
Nous avons beaucoup apprécié notre séjour à l'hôtel. Tout le personnel a été serviable et bienveillant, notamment le personnel de ménage et du restaurant qui ont toujours été très agréables, serviables, au petit soin. Nous avons un enfant et c'est appréciable d'avoir le sentiment d'être bien accueilli, avec toujours une attention pour lui. Les piscines sont sublimes, on avait une chambre avec piscine privée mais en réalité elle ne nous a pas été utile tellement les piscines de l'hotel étaient top. Un remerciement spécial à Katarina au spa et à Toufir au service du restaurant qui ont été adorables, des personnes qui rendent le séjour encore meilleur. On espère revenir très vite.
10
Chloé
26 juil. 2025
·
A séjourné 7 nuits
Excellent rapport qualité prix . Deuxième séjour dans cet hôtel. Petit bémol : Le buffet manque un peu de diversité le soir.
Excellent rapport qualité prix . Deuxième séjour dans cet hôtel. Petit bémol : Le buffet manque un peu de diversité le soir.
10
Evan
15 mai 2025
·
A séjourné 3 nuits
Magnifique hôtel, piscine privative grande et sans vis à vis pour notre chambre. Buffet diversifié et bon. Seul le check-in a pris beaucoup de temps avec la chambre qui n'a pas été disponible avant 18h.
Magnifique hôtel, piscine privative grande et sans vis à vis pour notre chambre. Buffet diversifié et bon. Seul le check-in a pris beaucoup de temps avec la chambre qui n'a pas été disponible avant 18h.
Politiques de l’établissement
Arrivée
Départ
De 14:00 à 23:30
Avant 12:00
Vous avez une question ?
Les réponses instantanées de l'IA sont basées sur les informations de l'hôtel
Prix pour les dates à venir
septembre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-09-20: NO DATA
- 2026-09-21: 485.1958531364136USD
- 2026-09-22: 328.8536476975708USD
- 2026-09-23: 347.21288634155275USD
- 2026-09-24: 349.7038391982422USD
- 2026-09-25: 344.87797698046876USD
- 2026-09-26: 344.87797698046876USD
- 2026-09-27: 328.06943808343505USD
- 2026-09-28: 347.21288634155275USD
- 2026-09-29: 271.8738014755554USD
- 2026-09-30: 284.909193940979USD
- 2026-10-01: 271.8738014755554USD
- 2026-10-02: 291.4060977981262USD
- 2026-10-03: 291.33725095962524USD
- 2026-10-04: 284.1684600898132USD
- 2026-10-05: 284.909193940979USD
- 2026-10-06: 284.909193940979USD
- 2026-10-07: 284.909193940979USD
- 2026-10-08: 284.909193940979USD
- 2026-10-09: 284.909193940979USD
- 2026-10-10: 284.909193940979USD
- 2026-10-11: 218.92252835861206USD
- 2026-10-12: 227.91934986932372USD
- 2026-10-13: 228.9189947583618USD
- 2026-10-14: 217.8929074300232USD
- 2026-10-15: 227.91934986932372USD
- 2026-10-16: 218.92252835861206USD
- 2026-10-17: 227.91934986932372USD
- 2026-10-18: 227.91934986932372USD
- 2026-10-19: 217.8929074300232USD
- 2026-10-20: 227.91934986932372USD
- 2026-10-21: 227.91934986932372USD
- 2026-10-22: 227.91934986932372USD
- 2026-10-23: 227.91934986932372USD
- 2026-10-24: 237.7966650137329USD
- 2026-10-25: 237.7966650137329USD
- 2026-10-26: 237.7966650137329USD
- 2026-10-27: 237.7966650137329USD
- 2026-10-28: 237.7966650137329USD
- 2026-10-29: 247.858704USD
- 2026-10-30: 237.7966650137329USD
- 2026-10-31: 217.8929074300232USD
- 2026-11-01: 237.7966650137329USD
- 2026-11-02: NO DATA
- 2026-11-03: NO DATA
- 2026-11-04: NO DATA
- 2026-11-05: NO DATA
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: NO DATA
- 2026-11-09: NO DATA
- 2026-11-10: NO DATA
- 2026-11-11: NO DATA
- 2026-11-12: NO DATA
- 2026-11-13: NO DATA
- 2026-11-14: NO DATA
- 2026-11-15: NO DATA
- 2026-11-16: NO DATA
- 2026-11-17: NO DATA
- 2026-11-18: NO DATA
- 2026-11-19: NO DATA
- 2026-11-20: NO DATA
Le personnel de la réception vous accueillera sur place. Les clients doivent présenter à leur arrivée, soit un résultat négatif au test de dépistage de la COVID-19, soit un certificat de vaccination complète contre la COVID-19. L'obligation de présenter un résultat négatif au test de dépistage de la COVID-19 s'applique à tous les clients âgés d'au moins 5 ans. Un certificat de vaccination contre la COVID-19 est également demandé à tous les clients âgés d'au moins 10 ans. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Cet hébergement accepte les cartes de crédit, les cartes de débit, et les espèces
- Des modes de paiement sans espèces sont disponibles
- Cet hébergement utilise des produits de nettoyage écologiques, ainsi que les énergies solaire et géothermique.
- Les chambres insonorisées ne sont pas garanties
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité et une trousse de secours
- Cet hébergement comporte des espaces extérieurs comme des balcons, des patios ou des terrasses potentiellement non adaptés aux enfants. Si vous avez des questions, nous vous recommandons de contacter l'hébergement avant votre arrivée afin de savoir s'il peut vous accueillir dans une chambre adéquate.
- Conformément aux réglementations nationales, les transactions en espèces effectuées dans cet hébergement ne peuvent pas dépasser 500 EUR. Pour plus d'informations, veuillez contacter l'hébergement aux coordonnées figurant dans la confirmation de réservation.
- Piscine accessible de 09 h 00 à 19 h 00.
- Pour les massages et les soins spa, les réservations doivent être effectuées en contactant cet hôtel avant votre arrivée, au moyen des coordonnées fournies dans la confirmation de réservation.
- L'hébergement est gratuit pour un maximum de 2 enfants âgés de 11 ans ou moins qui occupent la même chambre que leurs parents ou tuteurs et qui utilisent la literie en place.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Une voiture n'est pas nécessaire pour accéder à l'hébergement et se déplacer pendant le séjour.
- Modes de paiement sans espèces disponibles pour toutes les transactions.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Les clients doivent présenter à leur arrivée, soit un résultat négatif au test de dépistage de la COVID-19, soit un certificat de vaccination complète contre la COVID-19.
- L'obligation de présenter un résultat négatif au test de dépistage de la COVID-19 s'applique à tous les clients âgés d'au moins 5 ans. Un certificat de vaccination contre la COVID-19 est également demandé à tous les clients âgés d'au moins 10 ans.
- Cet hébergement demande à tous ses clients de se soumettre à un test antigénique/rapide de dépistage de la COVID-19 sur place (20 EUR par personne, par séjour).
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Animaux de compagnie : 20 EUR par animal et par jour
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Parking
Navette aéroport
Restaurant
Piscine
Centre d'affaires
Service en chambre
Général
Service en chambre
Restaurant
Chambres non-fumeurs
Sauna
Jacuzzi/Bain à remous
Hammam
Massage
Spa et centre de bien-être
Salon de coiffure/Beauté
Soins corporels
Soins pour le visage
Club pour enfants
Bar de la piscine
Déjeuners à emporter
Petit-déjeuner en chambre
Chambre familiale
Beach Sun Loungers
Snack Bar/Deli
Wheelchair Accessible (Limited)
Services
Centre d'affaires
Organisation d'excursions
Nettoyage à sec
Baby-sitting/Services pour enfants
Ménage
Salle de banquet
Coffre-fort
Distributeur automatique de billets
Location de vélos
Consigne à bagage
Zone fumeurs
Formalités d'arrivée/Départ express
Laverie
24-Hour Front Desk
Concierge Services
Lockers Available
Activités
Piscine
Courts de tennis
Jardin
Plage (à proximité)
Plongée
Cyclisme
Billard
Pêche
Équitation
Aire de jeux
Randonnée
Piscine pour enfants
Piscine intérieure
Piscine extérieure
Piscine extérieure chauffée
Musique live
Bicycle Tour Information
Evening Entertainment
Pool (Infinity)
Mobilier d'extérieur
Pool (Rooftop)
Pool (Seasonal Outdoor)
Tennis de table
Terrasse
Fitness Center (nearby)
Parking
Parking
Navette aéroport
Service de voiturier
Parking gratuit
Parking (Limited)
Parking Onsite
Connexion Internet
Wi-fi gratuit