Needing a hotel room in the early hours of the morning following a family emergency, I was very fortunate that my random choice led me to Indigo on York Place. Not expecting to be spending the night away from home, I arrived with only mouthwash, a toothbrush, and a can of deodorant that I had bought from a 24 hour corner shop, and no spare clothes so I was pleased to change straight into the slippers and towelling robe provided. I also hadn't eaten for quite some time so the complimentary shortbread and decaf tea were greatly appreciated. The bed is was really comfortable. My own preference is for a heavier duvet but I was shattered and quickly fell asleep. I didn't even notice the linens - always a good sign - but remember being pleased with the pillows. The shower was refreshing and easy to use, the provided toiletries smelt good and did what I needed, the breakfast was delicious, and the staff were both welcoming and efficient. Tiny tweaks that would improve the continental breakfast bar relate to the toaster: the bread for toasting is larger than the toaster slots preventing even browning, both slots share a cancel button, and there was ketchup and brown sauce between the toaster/bread and the spreads/preserves which was too confusing for that time of day. Being lactose intolerant, I was pleased to see dairy-free milks and spreads. There is no good dairy-free cheese substitute in the world, but a lactose free Greek "yoghurt" could be added. My new favourite hotel.
Needing a hotel room in the early hours of the morning following a family emergency, I was very fortunate that my random choice led me to Indigo on York Place. Not expecting to be spending the night away from home, I arrived with only mouthwash, a toothbrush, and a can of deodorant that I had bought from a 24 hour corner shop, and no spare clothes so I was pleased to change straight into the slippers and towelling robe provided. I also hadn't eaten for quite some time so the complimentary shortbread and decaf tea were greatly appreciated. The bed is was really comfortable. My own preference is for a heavier duvet but I was shattered and quickly fell asleep. I didn't even notice the linens - always a good sign - but remember being pleased with the pillows. The shower was refreshing and easy to use, the provided toiletries smelt good and did what I needed, the breakfast was delicious, and the staff were both welcoming and efficient. Tiny tweaks that would improve the continental breakfast bar relate to the toaster: the bread for toasting is larger than the toaster slots preventing even browning, both slots share a cancel button, and there was ketchup and brown sauce between the toaster/bread and the spreads/preserves which was too confusing for that time of day. Being lactose intolerant, I was pleased to see dairy-free milks and spreads. There is no good dairy-free cheese substitute in the world, but a lactose free Greek "yoghurt" could be added. My new favourite hotel.