Hotel Grand Mutiara

L'accueil est terrible. Le réceptionniste m'a parlé de façon très rude et a exigé le paiement de la taxe que j'avais déjà payé sur le site. Les toilettes sont défectueuses. Il n'y a pas de services de nettoyage.pas de télévision pas de petit déjeuner.

The paint smells so strong. Small parking lot. Dirty & kinda dusty bed. Hideous toilet and SLOW SHOWER THO THE HEATER WORKS.

There were cockroaches, broken hotel window with a board up over the broken window leaving a crack to that the warm air would come in. No working television, no towels, no toilet paper, no coffee like they advertise. THEY STOLE 30 dollars in Malaysian money for what they said was a travelers tax that they said all hotels do, but I have stayed in Malaysia before and never had that happen to me before. The room was dirty, the bathroom was dirty. There was a missing drawer in the cabinet. I do not recommend this hotel.