Name: Grand Jatra Hotel Balikpapan
Address: Jalan Jendral Sudirman No. 47, Balikpapan, Indonesia, Balikpapan, East Kalimantan, Indonesia
Rating: 7.7

Guest reviews

7.7

Good

Based on 1,281 verified reviews

Facilities

7.6

Cleanliness

7.4

Rooms

7.4

Service

7.2

Location

7.6

Dining

7.6

Who stays here?

Business

61%

Couple

6%

Family

23%

Group

4%

Solo

3%

10

Lisan

Oct 2, 2025

·

Stayed 1 night

Staff good

8

Kaley

Jun 24, 2025

·

Stayed 3 nights

Great stay for a few nights. The property and the rooms are a bit old looking but overall nice enough for what we needed. We had to ask several times for hand soap because there wasn't any in our room, but they got us some eventually. The hotel breakfast is amazing, so many options for a buffet. I was really impressed. The restaurant was very good too.

2

CHUN-HSIANG

May 9, 2024

·

Stayed 2 nights

Internet is unstable, room is old, breakfast is awful. Not recommended at all.

4

John

Jun 10, 2022

·

Stayed 3 nights

The staff are friendly and helpful. Being next to a shopping mall and bar/restaurant the location is very good. However, when I walked in it smelt damp, looked damp and felt damp. Damp patches are evident on the walls where the wallpaper is discoloured/peeling and the paintwork is bubbling. This I’m sure has a lot to do with low occupancy levels during the recent pandemic. Having stayed in the Jatra many times previously, it is disappointing to see a marked deterioration in the fabric of the building. Significant investment is required to bring it back up to standard. A final point, there is a choice of having a no smoking room; perhaps an area of the restaurant could be designated no smoking too. Arriving for breakfast newly showered and feeling fresh, I was then subjected to cigarette smoke from all directions. I left breakfast smelling like an ashtray.

Jalan Jendral Sudirman No. 47, Balikpapan, Indonesia

Location

Located in Balikpapan, Grand Jatra Hotel Balikpapan is connected to a shopping center. Pentacity Mall and E Walk are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Bekapai Garden and Pantai Monpera. Aquaboom Waterpark and BSB Beach are also worth visiting.

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 14:00

Good to know

Additional policies and info about this property.

FAQs

Complimentary parking is available on-site for guests. However, parking is limited.

A delicious on-site breakfast is available each morning, providing a variety of meal choices to start the day. Specific serving hours are not mentioned.

No pets or service animals are allowed at the property.

Check-in starts at 14:00 and ends at 00:00. Check-out is required by 14:00. Early or late check-in/check-out may be available upon request, and guests should contact the property in advance for arrangements.

Airport shuttle services are available, but specific pricing and service hours are not detailed. Guests can arrange transfers by contacting the hotel.

The property offers limited wheelchair accessibility, including step-free entrances and accessible facilities. Specific details about accessible rooms and bathrooms are not provided.

The hotel is located in Balikpapan, connected to a shopping center, with attractions like Pentacity Mall, E Walk, Bekapai Garden, and Pantai Monpera nearby. Public transport options may be available, but specific details are not mentioned.

Yes, the hotel features an outdoor heated pool. The operational hours and seasonal availability are not specified.

Children are allowed at the property, and there is no specified minimum age for children to stay for free.

The property offers rollaway beds for a fee of IDR 400,000 per night. Advance request or confirmation is required for availability.

Grand Jatra Hotel Balikpapan

Amenities

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Guest reviews