The Grand Oasis Cancun - All Inclusive
US$ 160
/noite
Média para setembro
Selecione datas para ver preços e disponibilidade
US$ 160
/noite
Média para setembro
Preços médios mensais
Em The Grand Oasis Cancun - All Inclusive, o preço por noite é, em média, US$ 154 no mês mais barato (outubro) e US$ 257 no mês mais caro (março), com base nos últimos 12 meses.
| Mês | Preço médio |
|---|---|
| janeiro | US$ 217 |
| fevereiro | US$ 224 |
| março | US$ 257 |
| abril | US$ 208 |
| maio | US$ 195 |
| junho | US$ 185 |
| julho | US$ 189 |
| agosto | US$ 189 |
| setembro | US$ 160 |
| outubro | US$ 154 |
| novembro | US$ 166 |
| dezembro | US$ 220 |
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set. · US$ 160
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Mais caro: março (aprox. US$ 257)
Mais barato: outubro (aprox. US$ 154)
Sobre este alojamento
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, um campo de ténis exterior e Sauna. A...
Comodidades
Deleite-se com uma ida ao spa, que oferece massagens, tratamentos corporais e tratamentos faciais. Tire partido das outras opções de lazer e entretenimento ao seu dispor, incluindo uma piscina exterior, um campo de ténis exterior e Sauna. As facilidades adicionais incluem Wi-fi grátis, serviços de concierge e serviço de baby-sitter (sobretaxa). É fácil chegar às principais atrações do local no autocarro disponibilizado pelo hotel, que opera num raio de 16.5 km.
Comodidades para negócios
As principais comodidades incluem um business center, um serviço de limpeza a seco e uma receção aberta 24 horas. Planeia um evento em Cancún? Este alojamento dispõe de um centro de conferências e de 14 salas de reuniões, com uma área total de 1771 metros quadrados. Há estacionamento grátis no local.
Restaurante
Quando a sede apertar, dirija-se ao bar de praia, ao bar junto à piscina ou a um dos 14 bares/lounges. Comece as suas manhãs da melhor forma com um pequeno-almoço buffet grátis, servido diariamente entre as 7:00 e as 11:00.
Quartos
Sinta-se em casa num dos 1210 quartos com ar condicionado, um minibar e um televisor de ecrã plano. Ao final do dia, assista a uma seleção de canais por cabo. As casas de banho privativas dispõem de um polibã, artigos de higiene grátis e secadores de cabelo. As comodidades incluem ainda telefone, além de cofres e de cafeteiras/bules.
Localização
Com uma estadia The Grand Oasis Cancun - All Inclusive em Cancún (Zona Hotelera), ficará a 5 minutos de carro de Campo de Golfe Iberostar Cancún e de Playa Delfines. Este alojamento com tudo incluído está a 4,3 km (2,7 mi) de Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancun y Punta Nizuc e a 5 km (3,1 mi) de Centro Comercial La Isla.
O que há nas proximidades
Oasis Arena(0.1 milhas)
San Miguelito(0.1 milhas)
Lagoa Nichupté(0.3 milhas)
Museo Maya de Cancún(0.4 milhas)
Campo de Golfe Iberostar Cancún(0.5 milhas)
Aquaworld(0.5 milhas)
Playa Ballenas(1.2 milhas)
Playa Delfines(1.4 milhas)
Ruínas de El Rey(1.5 milhas)
Ponto de Partida Ruínas El Rey(1.5 milhas)
Centro Comercial Luxury Avenue(1.8 milhas)
Kukulcan Plaza(1.9 milhas)
Playa Marlín(2.2 milhas)
Praias da Zona Hoteleira(2.2 milhas)
Museo Sensorial del Tequila(2.4 milhas)
Cancun, Quintana Roo (CUN-Aeroporto Internacional de Cancun)(10.4 milhas)
Aeroporto Internacional de Tulum (TQO)(106.7 milhas)
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Balcão de turismo
Localização
Boulevard Kukulcan Km 16.5 Lote 45 46 y 47 Zona Hotelera, Avenida Kukulkan, Cancún, Benito Juárez, Estado de Quintana Roo, México
Oasis Arena (0.1 milhas)
San Miguelito (0.1 milhas)
Lagoa Nichupté (0.3 milhas)
Museo Maya de Cancún (0.4 milhas)
Campo de Golfe Iberostar Cancún (0.5 milhas)
Aquaworld (0.5 milhas)
Opções de quartos
7
Quarto Deluxe, vista para o oceano
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
Ar condicionadoCasa de banho privadaBerço(s) (grátis)
7
Quarto Superior, vista para a lagoa
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 3
Ar condicionadoCasa de banho privadaBerço(s) (grátis)
6
Quarto Standard
Detalhes do quarto
1 Cama De Casal Extragrande
2 Camas De Casal
Dormidas 4
Ar condicionadoCasa de banho privadaBerço(s) (grátis)
Avaliações dos hóspedes
7.2
Bom
Com base em 2.565 avaliações verificadas
Quem se hospeda aqui?
Negócios
1%
Casal
35%
Família
28%
Grupos
31%
Individual
1%
O que pensam os hóspedes
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
No The Grand Oasis Cancun - All Inclusive, os hóspedes descrevem um enorme resort à beira-mar com entretenimento animado e muitos restaurantes, mas também diversos inconvenientes, como acesso diferenciado por pulseiras, longas esperas e problemas de organização que afetam a experiência.
Saiba maisIsto foi útil?
O que pensam os hóspedes
No The Grand Oasis Cancun - All Inclusive, os hóspedes descrevem um enorme resort à beira-mar com entretenimento animado e muitos restaurantes, mas também diversos inconvenientes, como acesso diferenciado por pulseiras, longas esperas e problemas de organização que afetam a experiência.
Os quartos geralmente são antigos e apresentam problemas de manutenção (ar condicionado e encanamento) e algum barulho, embora muitos hóspedes tenham gostado da vista para o mar ou dos quartos Pyramid mais modernos. As opiniões sobre a comida variam de razoável a ruim; os buffets e a dificuldade em conseguir reservas frustram muitos, enquanto alguns restaurantes à la carte são elogiados. O serviço é inconsistente, com check-in lento ou confuso, tentativas de venda de upgrades e regras complicadas para reservas, mas também há funcionários genuinamente atenciosos. Espere um resort grande e animado, com muitas atividades, mas com qualidade e acesso variáveis.
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Instalações
Complexo enorme com várias piscinas, shows e bares, mas a sombra e os assentos são limitados e as cabanas são pagas à parte; as condições da praia podem ser ruins devido às algas marinhas, e os elevadores e a sinalização são problemas recorrentes.
Avaliações dos hóspedes relacionadas
8
Antônio bonaparte
30 de nov. de 2025
·
A estadia foi de 5 noites
O hotel tem uma estrutura muito boa. Acesso direto à praia, boa piscinas e várias opções de bares e restaurantes mas deixa muito a desejar no atendimento. Poucas cadeiras de praia e poucas na piscina que não cabem todos os hóspedes. O atendimento nos bares e petiscos tem filas grandes e lento fazendo perder tempo.
O hotel tem uma estrutura muito boa. Acesso direto à praia, boa piscinas e várias opções de bares e restaurantes mas deixa muito a desejar no atendimento. Poucas cadeiras de praia e poucas na piscina que não cabem todos os hóspedes. O atendimento nos bares e petiscos tem filas grandes e lento fazendo perder tempo.
6
Yovana
26 de ago. de 2025
·
A estadia foi de 4 noites
The Resort is a bit outdated but loved how hard everyone one is working to keep it clean and preserved. I will have mention this resort does not have umbrellas by the pool, snd its almost impossible to be near the pool with absolutely no cover. The food was delicious and personal working in the restaurants were very polite and helpful. Unfortunately the majority of the bartenders specially at the swim up bar had a horrible attitude and made the experience uncomfortable.
The Resort is a bit outdated but loved how hard everyone one is working to keep it clean and preserved. I will have mention this resort does not have umbrellas by the pool, snd its almost impossible to be near the pool with absolutely no cover. The food was delicious and personal working in the restaurants were very polite and helpful. Unfortunately the majority of the bartenders specially at the swim up bar had a horrible attitude and made the experience uncomfortable.
8
Gustavo Eduardo
18 de set. de 2025
·
A estadia foi de 7 noites
The lack of umbrellas at the pool and the beach is noticeable, there is not much shade and at times it is necessary.
The lack of umbrellas at the pool and the beach is noticeable, there is not much shade and at times it is necessary.
8
Deidra L
19 de set. de 2025
·
A estadia foi de 3 noites
It was plenty of places to seat by the pools and the saunas were awesome> Entertainment was nice also
It was plenty of places to seat by the pools and the saunas were awesome> Entertainment was nice also
4
Jesse Clifford
25 de nov. de 2025
·
A estadia foi de 10 noites
Over all the property was nice, however every single night between midnight and 2am the resort has the truck to collect the garbage, these guys were unreasonably loud everynight waking us up and im not a light sleeper, the food overall was decent and they have a great beach but with hardly any seats, theres no casino anymore, and the kiddo zone isnt a shared pool for families your kid can only play in there if there 4 so in my opinion ive been to resorts near by with similar deals than have offered abit more
Over all the property was nice, however every single night between midnight and 2am the resort has the truck to collect the garbage, these guys were unreasonably loud everynight waking us up and im not a light sleeper, the food overall was decent and they have a great beach but with hardly any seats, theres no casino anymore, and the kiddo zone isnt a shared pool for families your kid can only play in there if there 4 so in my opinion ive been to resorts near by with similar deals than have offered abit more
8
Stephano
25 de nov. de 2025
·
A estadia foi de 7 noites
Reservei dois quartos de frente para o mar, com duas camas de casal. Visual deslumbrante. Entretanto, um dos quartos veio só com uma cama de casal, e não resolveram a situação. Funcionários super atenciosos. No geral, local limpo, faltando apenas um melhor trato com os banheiros de uso comum. Piscinas maravilhosas e grandes, mas apenas uma tem bar dentro, e lota. Falta guarda sol. Os restaurantes são bons, os que exigem reserva, o nível sobe. Bares muito bom também, com bebidas diversas. Mirantres bem localizados. Atrações diárias no hotel. Espaço kids. Hotel em reforma de modernização, com chance de se tornar um real 4 estrelas.
Reservei dois quartos de frente para o mar, com duas camas de casal. Visual deslumbrante. Entretanto, um dos quartos veio só com uma cama de casal, e não resolveram a situação. Funcionários super atenciosos. No geral, local limpo, faltando apenas um melhor trato com os banheiros de uso comum. Piscinas maravilhosas e grandes, mas apenas uma tem bar dentro, e lota. Falta guarda sol. Os restaurantes são bons, os que exigem reserva, o nível sobe. Bares muito bom também, com bebidas diversas. Mirantres bem localizados. Atrações diárias no hotel. Espaço kids. Hotel em reforma de modernização, com chance de se tornar um real 4 estrelas.
8
LEYBIS
25 de nov. de 2025
·
A estadia foi de 1 noite
Great experience over all. however, be aware of how big this hotel is...it is massive and you can easily get lost. Signage coming out the rooms towards the pool, beach other amenities should be more clear. Beach Club was fun!
Great experience over all. however, be aware of how big this hotel is...it is massive and you can easily get lost. Signage coming out the rooms towards the pool, beach other amenities should be more clear. Beach Club was fun!
6
Rose
25 de ago. de 2025
·
A estadia foi de 3 noites
I stayed on the 6th floor and only one elevator was working, which did not always open on the 6th or 1st floors. It was a little frustrating and time consuming. The pool was extremely hot; the pool water did not cool you from the heat and humidity. I rarely give such a poor rating but I needed to say it.
I stayed on the 6th floor and only one elevator was working, which did not always open on the 6th or 1st floors. It was a little frustrating and time consuming. The pool was extremely hot; the pool water did not cool you from the heat and humidity. I rarely give such a poor rating but I needed to say it.
8
ALINE
2 de jan. de 2026
·
A estadia foi de 3 noites
O quarto é bem limpo, cama muito boa, as comodidades são boas. Localização é longe do centro porém tem ônibus q para na frente do hotel se for o caso. A praia é perfeita. Única coisa q eu não gostei é que os restaurantes com reserva são quase impossíveis pra reservar, e mesmo vc dentro do restaurante deu o horário de fechar eles não querem mais saber de te atender. Espreguiçadeira da praia impossível pegar , pq são poucas tem umas camas de praia porém 1400 pesos para alugar. O hotel tem 3 categorias , não vale a pena vc pagar a mais senunca tem disponibilidade pra te atender pra reservar
O quarto é bem limpo, cama muito boa, as comodidades são boas. Localização é longe do centro porém tem ônibus q para na frente do hotel se for o caso. A praia é perfeita. Única coisa q eu não gostei é que os restaurantes com reserva são quase impossíveis pra reservar, e mesmo vc dentro do restaurante deu o horário de fechar eles não querem mais saber de te atender. Espreguiçadeira da praia impossível pegar , pq são poucas tem umas camas de praia porém 1400 pesos para alugar. O hotel tem 3 categorias , não vale a pena vc pagar a mais senunca tem disponibilidade pra te atender pra reservar
8
Erick
25 de set. de 2025
·
A estadia foi de 1 noite
Property was nice lots of dinning options beach was not swimmable had lots of seaweed we could only use the pools Sept 2025
Property was nice lots of dinning options beach was not swimmable had lots of seaweed we could only use the pools Sept 2025
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Limpeza
A limpeza é inconsistente: há vários relatos de quartos sujos, cheiro de mofo, pragas e banheiros ou piscinas públicas sujas, embora alguns hóspedes tenham achado os espaços bem cuidados.
Avaliações dos hóspedes relacionadas
4
Stephanie
28 de nov. de 2025
·
A estadia foi de 4 noites
This property was beautiful but when I got in my room I was heavily disappointed. It looks nothing like the pictures. Everything in the room is old. My room was dirty when I checked in. My sheets were dirty. The bathroom was dirty and the materials were old and my bathroom was flooded while I was asleep the first night. The curtain fell. The remote control didn’t work, like the Netflix and YouTube buttons didn’t work. The food In the property wasn’t that good. Man It was a nightmare. The view and the nice workers soften the blows.
This property was beautiful but when I got in my room I was heavily disappointed. It looks nothing like the pictures. Everything in the room is old. My room was dirty when I checked in. My sheets were dirty. The bathroom was dirty and the materials were old and my bathroom was flooded while I was asleep the first night. The curtain fell. The remote control didn’t work, like the Netflix and YouTube buttons didn’t work. The food In the property wasn’t that good. Man It was a nightmare. The view and the nice workers soften the blows.
4
SANDRA
29 de jun. de 2025
·
A estadia foi de 2 noites
Las habitaciones necesitan mucho mantenimiento además de una limpieza buena, huelen mal, había cucarachas, los espejos sucios, los vidrios de los balcones súper sucios, mucha basura en los balcones. Los minibars sucios había sodas abiertas aguas a medias 😔 Además no son las habitaciones que expedía muestra, son habitaciones en mal estado lo que nos dan llegando al hotel.
Las habitaciones necesitan mucho mantenimiento además de una limpieza buena, huelen mal, había cucarachas, los espejos sucios, los vidrios de los balcones súper sucios, mucha basura en los balcones. Los minibars sucios había sodas abiertas aguas a medias 😔 Además no son las habitaciones que expedía muestra, son habitaciones en mal estado lo que nos dan llegando al hotel.
4
HUGO ANTONIO
5 de dez. de 2025
·
A estadia foi de 4 noites
Habitación sucia con mucho olor a humedad, ropa de cama de muy baja calidad. Restaurantes con poca variedad. Áreas muy restringidas
Habitación sucia con mucho olor a humedad, ropa de cama de muy baja calidad. Restaurantes con poca variedad. Áreas muy restringidas
2
Gloria
25 de jun. de 2025
·
A estadia foi de 5 noites
Si estás pensando en reservar una estancia en este lugar, te recomiendo: Tomar en cuenta las reseñas de este hotel, y leer los comentarios, antes de tomar una decisión. Especialmente en las habitaciones. Rente dos habitaciones con estancia de 5 días, no habían pasaron ni 12 horas para querer salir corriendo de la habitación y preferir dormir en una hamaca. Las Habitaciones se encuentran infestada, y necesitan ser fumigadas; Encontré bichos por todo el cuarto e incluso en las camas, piso, televisor y hielera y teléfono. (cucarachas, termitas y polilla en las puertas de madera y clóset de la habitación). Las habitaciones necesitan de una limpieza exhaustiva, ya que puedes encontrar sociedad, desechos, moho, óxido y bichos sobre: (puertas, camas, paredes, piso, refrigerador, artículos de cama, tasas de baño y lavabo, colchones, tina y paredes de baño). Las habitaciones necesitan Reparaciones: (goteras, grietas, humedad) Son un riesgo para la salud). El edificio necesita reparaciones, hay goteras por todos los pasillos, que resuelven colocando toallas en el piso y retener el agua únicamente. En el techo, puedes ver grietas, incluso partes del techo se pueden caer en cualquier momento, debido al agua acumula por las goteras; Lo que hace un riesgo tanto para huéspedes y los trabajadores. Si no fuera por las habitaciones y deterioro del edificio; Detalles buenos: El personal es amable. La vista del Mar y su color hermoso son impresionantes y dignos de admirar!
Si estás pensando en reservar una estancia en este lugar, te recomiendo: Tomar en cuenta las reseñas de este hotel, y leer los comentarios, antes de tomar una decisión. Especialmente en las habitaciones. Rente dos habitaciones con estancia de 5 días, no habían pasaron ni 12 horas para querer salir corriendo de la habitación y preferir dormir en una hamaca. Las Habitaciones se encuentran infestada, y necesitan ser fumigadas; Encontré bichos por todo el cuarto e incluso en las camas, piso, televisor y hielera y teléfono. (cucarachas, termitas y polilla en las puertas de madera y clóset de la habitación). Las habitaciones necesitan de una limpieza exhaustiva, ya que puedes encontrar sociedad, desechos, moho, óxido y bichos sobre: (puertas, camas, paredes, piso, refrigerador, artículos de cama, tasas de baño y lavabo, colchones, tina y paredes de baño). Las habitaciones necesitan Reparaciones: (goteras, grietas, humedad) Son un riesgo para la salud). El edificio necesita reparaciones, hay goteras por todos los pasillos, que resuelven colocando toallas en el piso y retener el agua únicamente. En el techo, puedes ver grietas, incluso partes del techo se pueden caer en cualquier momento, debido al agua acumula por las goteras; Lo que hace un riesgo tanto para huéspedes y los trabajadores. Si no fuera por las habitaciones y deterioro del edificio; Detalles buenos: El personal es amable. La vista del Mar y su color hermoso son impresionantes y dignos de admirar!
4
Paul
7 de nov. de 2025
·
A estadia foi de 3 noites
The staff was extremely nice and helpful. There was a cockroach in the sports club, and one ran across out balcony. The bathrooms in the sports bar and at the pool were absolutely disgusting. Even as a guy, I went back to the room to go to the bathroom. The food options were limited, and bars didn’t open till 11am so that was also a bummer. I was actually here 13 years ago, and my review was pretty much about the same. Definitely needs an overhaul and make things easier to find and more accessible.
The staff was extremely nice and helpful. There was a cockroach in the sports club, and one ran across out balcony. The bathrooms in the sports bar and at the pool were absolutely disgusting. Even as a guy, I went back to the room to go to the bathroom. The food options were limited, and bars didn’t open till 11am so that was also a bummer. I was actually here 13 years ago, and my review was pretty much about the same. Definitely needs an overhaul and make things easier to find and more accessible.
4
Farrah
29 de nov. de 2025
·
A estadia foi de 7 noites
I came to this resort last year and every thing was great when it came to the rooms, staff, cleanliness, accommodations. However, this year was the complete opposite unfortunately. We booked 3 months in advance for 18 people and when we arrived they put all of us in different buildings even though we requested to be in same building. The rooms were requested as double beds and they were almost all king beds. Then the rooms themselves were very dirty in each building and they had cockroaches and just very dirty and falling apart. The paint is chipping inside and out. The staff wouldn’t put our families in the same building and it was very hard for the older people to walk from one side to the other because of this. We would have to keep asking for towels and toilet paper and water and most of the time they wouldn’t bring it to us until we asked 2 times. The buffet was a whole other nightmare. They wouldn’t let us sit together or close in tables and the quality of the food is just terrible. Even the restaurant foods are all the same as buffet and everything is watered down and tasteless including the foods and drinks and desserts. On top of that we weren’t aware the casino had closed down and turned into a restaurant and other shops were only for exclusive members. We were really disappointed in this resort this time and won’t be going again especially when both times we were 15+ people
I came to this resort last year and every thing was great when it came to the rooms, staff, cleanliness, accommodations. However, this year was the complete opposite unfortunately. We booked 3 months in advance for 18 people and when we arrived they put all of us in different buildings even though we requested to be in same building. The rooms were requested as double beds and they were almost all king beds. Then the rooms themselves were very dirty in each building and they had cockroaches and just very dirty and falling apart. The paint is chipping inside and out. The staff wouldn’t put our families in the same building and it was very hard for the older people to walk from one side to the other because of this. We would have to keep asking for towels and toilet paper and water and most of the time they wouldn’t bring it to us until we asked 2 times. The buffet was a whole other nightmare. They wouldn’t let us sit together or close in tables and the quality of the food is just terrible. Even the restaurant foods are all the same as buffet and everything is watered down and tasteless including the foods and drinks and desserts. On top of that we weren’t aware the casino had closed down and turned into a restaurant and other shops were only for exclusive members. We were really disappointed in this resort this time and won’t be going again especially when both times we were 15+ people
2
JOSE
16 de out. de 2025
·
A estadia foi de 4 noites
Mal servicio, comida pesima, las habitaciones tenian cucarachas, el aseo lo hacen cada tercer dia
Mal servicio, comida pesima, las habitaciones tenian cucarachas, el aseo lo hacen cada tercer dia
4
Tatiane Gabriely Miranda Gomes
15 de set. de 2025
·
A estadia foi de 7 noites
Dirty
Dirty
2
Bushra
18 de out. de 2025
·
A estadia foi de 4 noites
Was very unclean bed sheets were not changed. Bugs in the room.
Was very unclean bed sheets were not changed. Bugs in the room.
10
Saeid
19 de out. de 2025
·
A estadia foi de 7 noites
Nice staff, clean room and area and delicious foods
Nice staff, clean room and area and delicious foods
Isto foi útil?
Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Quartos
Os quartos geralmente são antigos, com problemas frequentes de manutenção (ar condicionado, encanamento, acessórios) e algum barulho; vários hóspedes apreciaram a vista para o mar ou acharam os quartos de nível Pyramid mais confortáveis.
Avaliações dos hóspedes relacionadas
6
Jasmine
22 de set. de 2025
·
A estadia foi de 5 noites
Stayed in the pyramid to celebrate my best friend birthday. However, there’s a few things that need to be addressed. Rooms are outdated, tub filled my entire stay and the wifi sucks. Restaurants are buffet style which was not what I expected. Staff tries to convince you to buy excursions at a reasonable price in exchange to sit down for a “90 minutes presentation “ with the intent to get you to buy a time share. The property is also under construction. The pools need to be cleaned up more often. Their transport system needs to improve as they will not send anyone to pick you up unless they verbally speak to you even after you’ve paid in full and have confirmation e-mail from them. I had to call twice and spoke to four different people in addition to an email to the supervisor in order to request a refund. I won’t be returning here.
Stayed in the pyramid to celebrate my best friend birthday. However, there’s a few things that need to be addressed. Rooms are outdated, tub filled my entire stay and the wifi sucks. Restaurants are buffet style which was not what I expected. Staff tries to convince you to buy excursions at a reasonable price in exchange to sit down for a “90 minutes presentation “ with the intent to get you to buy a time share. The property is also under construction. The pools need to be cleaned up more often. Their transport system needs to improve as they will not send anyone to pick you up unless they verbally speak to you even after you’ve paid in full and have confirmation e-mail from them. I had to call twice and spoke to four different people in addition to an email to the supervisor in order to request a refund. I won’t be returning here.
6
marie
31 de dez. de 2025
·
A estadia foi de 3 noites
Room needed minor repairs ( bathroom door needed fixing ,shower leak thur glass gixture near sink.
Room needed minor repairs ( bathroom door needed fixing ,shower leak thur glass gixture near sink.
6
David
17 de dez. de 2025
·
A estadia foi de 6 noites
The room was okay, it wasn’t great. Shower valves were loose and would come off. Showers also leaked a lot of water when showering. Coffee machine didn’t work. Overall staff was great once checked in. The check in process is the worst. There is no order and you could be there first but because they take such a long time to check in the staff would call the other people that have just gotten there instead of guest that have been waiting longer. Each check in must of taken 30 min or longer. The property itself was very nice. Nice pools and bars. Buffets were amazing.
The room was okay, it wasn’t great. Shower valves were loose and would come off. Showers also leaked a lot of water when showering. Coffee machine didn’t work. Overall staff was great once checked in. The check in process is the worst. There is no order and you could be there first but because they take such a long time to check in the staff would call the other people that have just gotten there instead of guest that have been waiting longer. Each check in must of taken 30 min or longer. The property itself was very nice. Nice pools and bars. Buffets were amazing.
10
Hassan
7 de out. de 2025
·
A estadia foi de 5 noites
Nice ocean view
Nice ocean view
6
Danielle
18 de jan. de 2026
·
A estadia foi de 7 noites
Room was a bit dated, food was ok, and not a lot of night life
Room was a bit dated, food was ok, and not a lot of night life
6
Jennifer Melissa
29 de nov. de 2025
·
A estadia foi de 3 noites
The room was good. The hotel was a maze and it was confusing which restaurants were available. Overall it was ok. We were there for a cheer competition. If I could do it again I would have paid for the Pyramid instead of Oasis.
The room was good. The hotel was a maze and it was confusing which restaurants were available. Overall it was ok. We were there for a cheer competition. If I could do it again I would have paid for the Pyramid instead of Oasis.
4
Sadi
14 de out. de 2025
·
A estadia foi de 3 noites
Room wasn’t that bad but lots of places were leaking from the ceiling. The elevator was smelly and takes very long to come, the food was ok 3 out of 5, lots of the restaurants were closed not really an all inclusive deal. I paid extra for Ocean view and shouldn’t be called ocean view a whole building was covering the ocean front of our balcony and I was on the 6th floor, the beach of this property was very small
Room wasn’t that bad but lots of places were leaking from the ceiling. The elevator was smelly and takes very long to come, the food was ok 3 out of 5, lots of the restaurants were closed not really an all inclusive deal. I paid extra for Ocean view and shouldn’t be called ocean view a whole building was covering the ocean front of our balcony and I was on the 6th floor, the beach of this property was very small
8
Nitza
26 de ago. de 2025
·
A estadia foi de 3 noites
There is a lot of noise in the room during the early morning and night and there were cockroaches in my room. After that, everything else was super excellent.
There is a lot of noise in the room during the early morning and night and there were cockroaches in my room. After that, everything else was super excellent.
10
Vanessa
6 de out. de 2025
·
A estadia foi de 7 noites
Overall, I had an excellent experience. The staff was friendly and the outdoor areas — pool, restaurants, and common spaces — were beautiful and well maintained. However, the interior felt a bit old and in need of maintenance. Some areas smelled slightly of humidity, and when it rained, water came into the hallways. There were quite a few mosquitoes, and many indoor areas, including the casino and some restaurants, had no air conditioning, making them hot and uncomfortable. Still, the service, food, and outdoor atmosphere were great, and I’d stay again if these issues were improved.
Overall, I had an excellent experience. The staff was friendly and the outdoor areas — pool, restaurants, and common spaces — were beautiful and well maintained. However, the interior felt a bit old and in need of maintenance. Some areas smelled slightly of humidity, and when it rained, water came into the hallways. There were quite a few mosquitoes, and many indoor areas, including the casino and some restaurants, had no air conditioning, making them hot and uncomfortable. Still, the service, food, and outdoor atmosphere were great, and I’d stay again if these issues were improved.
6
Erick F
26 de ago. de 2025
·
A estadia foi de 4 noites
The pool and staff were great...but rooms were old and not representative of what they show on the website
The pool and staff were great...but rooms were old and not representative of what they show on the website
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Serviço
O serviço é inconsistente, com check-in demorado ou desorganizado, respostas lentas e ofertas de vendas ou upgrades insistentes; no entanto, muitos funcionários são simpáticos e prestativos quando abordados.
Avaliações dos hóspedes relacionadas
4
Maria L
13 de jul. de 2025
·
A estadia foi de 7 noites
DO NOT, BY ANY MEANS, BOOK THIS HOTEL!!! Pros: Pool area is great, the beach beautiful if not for the sargassum. Kid-friendly, decent nightly entertainment. The rest of the experience was BEYOND disappointing. -Check-in was a nightmare: slow, rude, unaccomodating staff that hate their job. The supervisor was the worst! Their policy - NO group check-ins (i.e. two separate rooms under same reservation). They are to be done room by room. I helped my mom check in, then made ME get back in a long line to check in. - Property is outdated and not well-maintained. Common areas smelled bad, mostly around the pool bars. -There were roaches in our rooms. -Only two elevators for a large building, one was broken half the time. The other made clanking sounds and stalled often on the 4th floor. Took forever to get to our rooms. -AC issues = multiple room changes. - The food was average. - The staff is dismissive and careless. They appear to, and behave as if they are overworked and underpaid. We asked about their poor attitude and one staffer confided that they are forced to work double shifts w/out additional compensation. If they don't comply, they are threatened with termination. After hearing this, we were more understanding. Now we blame mangement 100%. - Not ALL-inclusive. - Inaccurate restaurant hrs listed on the app. The resort doesn't care about this review, they already got our money... This is review is for you, the consumer. DO NOT GIVE THEM YOUR HARD EARNED MONEY!
DO NOT, BY ANY MEANS, BOOK THIS HOTEL!!! Pros: Pool area is great, the beach beautiful if not for the sargassum. Kid-friendly, decent nightly entertainment. The rest of the experience was BEYOND disappointing. -Check-in was a nightmare: slow, rude, unaccomodating staff that hate their job. The supervisor was the worst! Their policy - NO group check-ins (i.e. two separate rooms under same reservation). They are to be done room by room. I helped my mom check in, then made ME get back in a long line to check in. - Property is outdated and not well-maintained. Common areas smelled bad, mostly around the pool bars. -There were roaches in our rooms. -Only two elevators for a large building, one was broken half the time. The other made clanking sounds and stalled often on the 4th floor. Took forever to get to our rooms. -AC issues = multiple room changes. - The food was average. - The staff is dismissive and careless. They appear to, and behave as if they are overworked and underpaid. We asked about their poor attitude and one staffer confided that they are forced to work double shifts w/out additional compensation. If they don't comply, they are threatened with termination. After hearing this, we were more understanding. Now we blame mangement 100%. - Not ALL-inclusive. - Inaccurate restaurant hrs listed on the app. The resort doesn't care about this review, they already got our money... This is review is for you, the consumer. DO NOT GIVE THEM YOUR HARD EARNED MONEY!
6
Adolfo
15 de out. de 2025
·
A estadia foi de 4 noites
Customer service is not good. Checking in was horrible nobody was there to assist.
Customer service is not good. Checking in was horrible nobody was there to assist.
6
David
17 de dez. de 2025
·
A estadia foi de 6 noites
The room was okay, it wasn’t great. Shower valves were loose and would come off. Showers also leaked a lot of water when showering. Coffee machine didn’t work. Overall staff was great once checked in. The check in process is the worst. There is no order and you could be there first but because they take such a long time to check in the staff would call the other people that have just gotten there instead of guest that have been waiting longer. Each check in must of taken 30 min or longer. The property itself was very nice. Nice pools and bars. Buffets were amazing.
The room was okay, it wasn’t great. Shower valves were loose and would come off. Showers also leaked a lot of water when showering. Coffee machine didn’t work. Overall staff was great once checked in. The check in process is the worst. There is no order and you could be there first but because they take such a long time to check in the staff would call the other people that have just gotten there instead of guest that have been waiting longer. Each check in must of taken 30 min or longer. The property itself was very nice. Nice pools and bars. Buffets were amazing.
6
Juan Daniel Cetzal
30 de nov. de 2025
·
A estadia foi de 1 noite
No me gustó que se demoraron demasiado en hacer el check in era una fila muy larga
No me gustó que se demoraron demasiado en hacer el check in era una fila muy larga
6
sachindra
28 de dez. de 2025
·
A estadia foi de 5 noites
For $400 a night I expected a lot more Cleaning was at best 6/10 effort Getting supplies like towels / sundries took over 2 hours sometimes to get to you English is limited so when they don’t understand you … you are dismissed Food was substandard at the buffets .. and vegetarian options are limited There are certain sections that are restricted for specific sub hotels and we were very abruptly asked to leave or we would be charged for it I’m not sure if it is Mexican culture but their customer services leaves much to be desired … This place is at best a $ 100 per night and leaves much to be desired …. My recommendation is stick to the major hotel name brands …. Cancun was amazing however I would spend my money elsewhere.
For $400 a night I expected a lot more Cleaning was at best 6/10 effort Getting supplies like towels / sundries took over 2 hours sometimes to get to you English is limited so when they don’t understand you … you are dismissed Food was substandard at the buffets .. and vegetarian options are limited There are certain sections that are restricted for specific sub hotels and we were very abruptly asked to leave or we would be charged for it I’m not sure if it is Mexican culture but their customer services leaves much to be desired … This place is at best a $ 100 per night and leaves much to be desired …. My recommendation is stick to the major hotel name brands …. Cancun was amazing however I would spend my money elsewhere.
8
Ana
7 de nov. de 2025
·
A estadia foi de 2 noites
The staff was amazing!! Everyone was so nice and friendly making us feel special! I loved the pool area and the beach access, super convenient. The restaurants are good, but feels everyday was the same menus. Our bedroom was ok, but our mattress was terrible. It had a hole in the middle, making the edges higher and nothing comfortable. One thing that made us super happy was the server Eduardo at the “La Cantina” he was 10/10!! Extremely attentive and even noticed that my fiancé wasn’t feeling good and offer him a tea instead having coffee or juice that would upset his stomach even more. He was awesome!!! I would came back!!
The staff was amazing!! Everyone was so nice and friendly making us feel special! I loved the pool area and the beach access, super convenient. The restaurants are good, but feels everyday was the same menus. Our bedroom was ok, but our mattress was terrible. It had a hole in the middle, making the edges higher and nothing comfortable. One thing that made us super happy was the server Eduardo at the “La Cantina” he was 10/10!! Extremely attentive and even noticed that my fiancé wasn’t feeling good and offer him a tea instead having coffee or juice that would upset his stomach even more. He was awesome!!! I would came back!!
4
JESUS
20 de jul. de 2025
·
A estadia foi de 1 noite
Prepare yourself for Check In staff that are extremely condescending. We had VIP bracelets and preferred the regular Check In staff when our keys didn't work constantly randomly throughout out stay. Each day, I as waited for my transportation in the morning I witnessed the bell reception greet some people with great excitement and others more like a hassle unwelcomed. It was hectic. Time share presentations is to blame. The potetial buyers were first priority meanwhile other real paying guest were arriving too early from their international origins and thus causing disruption.
Prepare yourself for Check In staff that are extremely condescending. We had VIP bracelets and preferred the regular Check In staff when our keys didn't work constantly randomly throughout out stay. Each day, I as waited for my transportation in the morning I witnessed the bell reception greet some people with great excitement and others more like a hassle unwelcomed. It was hectic. Time share presentations is to blame. The potetial buyers were first priority meanwhile other real paying guest were arriving too early from their international origins and thus causing disruption.
2
Mark
30 de nov. de 2025
·
A estadia foi de 1 noite
Wrong bed , broken fridge , check in took 45 min - and there was ONLY 2 people in front of us . Staff seemed to not really care , worst check in experience ever .
Wrong bed , broken fridge , check in took 45 min - and there was ONLY 2 people in front of us . Staff seemed to not really care , worst check in experience ever .
2
ERIC JOHN locsin
4 de nov. de 2025
·
A estadia foi de 2 noites
They aggressively tried to sell us membership or time share. They didn't take nonfor an answer. We walked away and they were upset. after we said no all smiles were gone! Before the NO to membership all smiles and we were being followed.
They aggressively tried to sell us membership or time share. They didn't take nonfor an answer. We walked away and they were upset. after we said no all smiles were gone! Before the NO to membership all smiles and we were being followed.
6
Braida
22 de jul. de 2025
·
A estadia foi de 3 noites
check in was smooth until i got into my room and had another couple walk into my room they double booked our rooms when i went to speak to them they gave me attitude like if it was my fault they double booked.
check in was smooth until i got into my room and had another couple walk into my room they double booked our rooms when i went to speak to them they gave me attitude like if it was my fault they double booked.
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Localização
Localização à beira-mar com fácil acesso a ônibus e boas vistas; alguns hóspedes consideraram a praia imprópria para banho devido às algas marinhas ou à ondulação forte.
Avaliações dos hóspedes relacionadas
10
Elizabeth
1 de ago. de 2025
·
A estadia foi de 5 noites
Great location, beautiful hotel just a bit outdated. Very clean rooms and bathrooms, mini fridge was not working, took 3 days to get it replaced as well as the iron. Beds were clean and comfortable, for an all inclusive Resort food can be a little better. However, over all was a good time. Pool was incredibly good, family oriented activities, live music outdoors was great & a Cigar Lounge onsite which I loved because I’m a cigar smoker.
Great location, beautiful hotel just a bit outdated. Very clean rooms and bathrooms, mini fridge was not working, took 3 days to get it replaced as well as the iron. Beds were clean and comfortable, for an all inclusive Resort food can be a little better. However, over all was a good time. Pool was incredibly good, family oriented activities, live music outdoors was great & a Cigar Lounge onsite which I loved because I’m a cigar smoker.
4
Ricardo
23 de set. de 2025
·
A estadia foi de 3 noites
beach unable to use due to excessive sargasum. pool/near beach stinky due to excessive sargasum. We reported every day even twice on some days that we didnt have hot water on the shower and dint get corrected till last day of our stay.(took cold showers for duration). food option Oasis Resort was short on quality, varaity to compare to others hotels of similar status (all inclusive) we've used in Cancun/ Riviera Maya areas. in short Much to be desired on their quality/variaty of food/drinks (pretty simple/cheap, lame) compared to other locations in area. last but not least Oasis is clearly in need/DUE of a remodel. it looks and feels OLD, missing skylights, floor/wall tiles cracked, AC not quite cooling at restaurants to name a few.
beach unable to use due to excessive sargasum. pool/near beach stinky due to excessive sargasum. We reported every day even twice on some days that we didnt have hot water on the shower and dint get corrected till last day of our stay.(took cold showers for duration). food option Oasis Resort was short on quality, varaity to compare to others hotels of similar status (all inclusive) we've used in Cancun/ Riviera Maya areas. in short Much to be desired on their quality/variaty of food/drinks (pretty simple/cheap, lame) compared to other locations in area. last but not least Oasis is clearly in need/DUE of a remodel. it looks and feels OLD, missing skylights, floor/wall tiles cracked, AC not quite cooling at restaurants to name a few.
8
Makayla
19 de jul. de 2025
·
A estadia foi de 4 noites
The property is very beautiful. It is very large a lot of great amenities a lot of different activities to keep you occupied during your stay. The food lax seasoning there weren’t many options at the all-inclusive restaurants. The beach was not easily accessible. There was a drop down to get to the shoreline not recommended for young children.
The property is very beautiful. It is very large a lot of great amenities a lot of different activities to keep you occupied during your stay. The food lax seasoning there weren’t many options at the all-inclusive restaurants. The beach was not easily accessible. There was a drop down to get to the shoreline not recommended for young children.
8
LEYBIS
25 de nov. de 2025
·
A estadia foi de 1 noite
Great experience over all. however, be aware of how big this hotel is...it is massive and you can easily get lost. Signage coming out the rooms towards the pool, beach other amenities should be more clear. Beach Club was fun!
Great experience over all. however, be aware of how big this hotel is...it is massive and you can easily get lost. Signage coming out the rooms towards the pool, beach other amenities should be more clear. Beach Club was fun!
10
renatha
10 de jul. de 2025
·
A estadia foi de 5 noites
Great location, great food, great staff. Noted that the areas near the airport stink sewer a lot - they say because of seaweed, not sure. The hotel stays in a great area, with no rocks on the beach
Great location, great food, great staff. Noted that the areas near the airport stink sewer a lot - they say because of seaweed, not sure. The hotel stays in a great area, with no rocks on the beach
10
Chandrapaul
2 de set. de 2025
·
A estadia foi de 6 noites
Beautiful property ,friendly staff and tons of options for dining.easy access to local transportation
Beautiful property ,friendly staff and tons of options for dining.easy access to local transportation
10
Samuel
5 de set. de 2025
·
A estadia foi de 4 noites
It was a great location - Highly recommended.
It was a great location - Highly recommended.
8
ALINE
2 de jan. de 2026
·
A estadia foi de 3 noites
O quarto é bem limpo, cama muito boa, as comodidades são boas. Localização é longe do centro porém tem ônibus q para na frente do hotel se for o caso. A praia é perfeita. Única coisa q eu não gostei é que os restaurantes com reserva são quase impossíveis pra reservar, e mesmo vc dentro do restaurante deu o horário de fechar eles não querem mais saber de te atender. Espreguiçadeira da praia impossível pegar , pq são poucas tem umas camas de praia porém 1400 pesos para alugar. O hotel tem 3 categorias , não vale a pena vc pagar a mais senunca tem disponibilidade pra te atender pra reservar
O quarto é bem limpo, cama muito boa, as comodidades são boas. Localização é longe do centro porém tem ônibus q para na frente do hotel se for o caso. A praia é perfeita. Única coisa q eu não gostei é que os restaurantes com reserva são quase impossíveis pra reservar, e mesmo vc dentro do restaurante deu o horário de fechar eles não querem mais saber de te atender. Espreguiçadeira da praia impossível pegar , pq são poucas tem umas camas de praia porém 1400 pesos para alugar. O hotel tem 3 categorias , não vale a pena vc pagar a mais senunca tem disponibilidade pra te atender pra reservar
10
Dylan
16 de jul. de 2025
·
A estadia foi de 5 noites
Property is very in a prime location. Buildings are outdated but still in very good condition for the age. Food quality was very good across the board. Many different options, anyone with can find something they will enjoy eating. All the staff was kind and attentive. Very family friendly with segregated adult only areas which very nice for young childless couples. Over would recommend friends and family to stay there
Property is very in a prime location. Buildings are outdated but still in very good condition for the age. Food quality was very good across the board. Many different options, anyone with can find something they will enjoy eating. All the staff was kind and attentive. Very family friendly with segregated adult only areas which very nice for young childless couples. Over would recommend friends and family to stay there
8
Erick
25 de set. de 2025
·
A estadia foi de 1 noite
Property was nice lots of dinning options beach was not swimmable had lots of seaweed we could only use the pools Sept 2025
Property was nice lots of dinning options beach was not swimmable had lots of seaweed we could only use the pools Sept 2025
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
Restaurante
Muitas opções de restaurantes, mas a qualidade dos buffets e as longas esperas ou reservas limitadas desapontam; as refeições à la carte são melhores quando disponíveis, e algumas bebidas parecem diluídas ou limitadas.
Avaliações dos hóspedes relacionadas
10
Valerie
5 de nov. de 2025
·
A estadia foi de 3 noites
Good facilities, many restaurants and mostly very good, very accommodating even letting us stay past checkout until our flight
Good facilities, many restaurants and mostly very good, very accommodating even letting us stay past checkout until our flight
8
Phoolmati sukhdeo
15 de out. de 2025
·
A estadia foi de 7 noites
The food needs more spices overall everything's is good.
The food needs more spices overall everything's is good.
6
Leidy Y
9 de out. de 2025
·
A estadia foi de 4 noites
Cleaning in room was excellent, food was good, I just didn't like the fact that there are different accesses categories which is not explained upfront. When I booked this hotel I was excited about every place and restaurant listed, but when I arrived I was limited to certain restaurants and
Cleaning in room was excellent, food was good, I just didn't like the fact that there are different accesses categories which is not explained upfront. When I booked this hotel I was excited about every place and restaurant listed, but when I arrived I was limited to certain restaurants and
10
Shintaro
27 de dez. de 2025
·
A estadia foi de 3 noites
レストランの選択肢が豊富で飽きなかった
レストランの選択肢が豊富で飽きなかった
6
Sarah
31 de dez. de 2025
·
A estadia foi de 4 noites
Honestly, I was quite disappointed with the stay. There were only two good restaurants and they had no reservations the entire time we were there. The food at the buffets were awful and wait times at other restaurants with mediocre food were over an hour. The elevator was broken and we were on the 6th floor so lots of stair climbing. When we tried to check out, they said we rented a cabana and never did and we had to spend over 30 min disputing this charge that was not ours. Really wish we could get a refund for at least one night!
Honestly, I was quite disappointed with the stay. There were only two good restaurants and they had no reservations the entire time we were there. The food at the buffets were awful and wait times at other restaurants with mediocre food were over an hour. The elevator was broken and we were on the 6th floor so lots of stair climbing. When we tried to check out, they said we rented a cabana and never did and we had to spend over 30 min disputing this charge that was not ours. Really wish we could get a refund for at least one night!
4
Sandra
30 de jul. de 2025
·
A estadia foi de 4 noites
This has been my second time staying at Oasis, my family and I were not satisfied. When I booked this hotel it said all inclusive which is not, most of the restaurant you need to paid to have dinner and the ones that are available you need to wait for almost 2 hours to have dinner. Only the buffets were available which is always the same food. I would definitely to go to a different hotel the next time I'm in cancun.
This has been my second time staying at Oasis, my family and I were not satisfied. When I booked this hotel it said all inclusive which is not, most of the restaurant you need to paid to have dinner and the ones that are available you need to wait for almost 2 hours to have dinner. Only the buffets were available which is always the same food. I would definitely to go to a different hotel the next time I'm in cancun.
6
Akeesh
12 de ago. de 2025
·
A estadia foi de 2 noites
No entertainment at pool included drink choice was very very limited however the buffet lunch breakfast and dinner option was very good the Japanese restaurant on the property was amazing would definitely recommend
No entertainment at pool included drink choice was very very limited however the buffet lunch breakfast and dinner option was very good the Japanese restaurant on the property was amazing would definitely recommend
8
Shaun
13 de out. de 2025
·
A estadia foi de 4 noites
While I feel some things need updating over a nice place to stay, the food was okay we found the specialty restaurant were better than the Buffets
While I feel some things need updating over a nice place to stay, the food was okay we found the specialty restaurant were better than the Buffets
2
Kathleen
10 de nov. de 2025
·
A estadia foi de 5 noites
Extremely dated and dingy hotel. Poor food selection and not good. Long wait lines for food and drinks. Significantly watered down drinks and very limited cleansing of cups. Pictures of hotel are deceitful.
Extremely dated and dingy hotel. Poor food selection and not good. Long wait lines for food and drinks. Significantly watered down drinks and very limited cleansing of cups. Pictures of hotel are deceitful.
10
katherine jane
28 de set. de 2025
·
A estadia foi de 7 noites
Best ever. Above and beyond all expectations. Food at the buffet sucks. Grounds are imaculate. Lots of good entertainment and fine dining restaurants that have a dress code so bring your nice clothes. Cabanas rent for $45 a day and come with a waiter. Drinks.... seem watered down cuz the ice melts so fast. The outside bars alcohol is as warm as it is outside temperture so you're not gonna get ice cold drink. It's all inclusive but these people work hard to serve you. Tipping is appropriate. The fine dining restaurants you're going to want to bring $5's for lunch, $10's for dinner and $1's for drinks. I wouldn't give it if they didn't earn it. Dinner reservations for the whole week can be made the first day you're there and they do get booked days in advance. I was there 7 nights and couldn't get into the black hole. Room service menu has few options and no alcohol. Seems like you can't get a drink anywhere before noon. No breakfast memosas. Disappointed menudo wasnt served at the buffet or anywhere, not even on Sunday. Back to the alcohol... bring an insulated bottle to keep your drink cold and they'll mix it in there for
Best ever. Above and beyond all expectations. Food at the buffet sucks. Grounds are imaculate. Lots of good entertainment and fine dining restaurants that have a dress code so bring your nice clothes. Cabanas rent for $45 a day and come with a waiter. Drinks.... seem watered down cuz the ice melts so fast. The outside bars alcohol is as warm as it is outside temperture so you're not gonna get ice cold drink. It's all inclusive but these people work hard to serve you. Tipping is appropriate. The fine dining restaurants you're going to want to bring $5's for lunch, $10's for dinner and $1's for drinks. I wouldn't give it if they didn't earn it. Dinner reservations for the whole week can be made the first day you're there and they do get booked days in advance. I was there 7 nights and couldn't get into the black hole. Room service menu has few options and no alcohol. Seems like you can't get a drink anywhere before noon. No breakfast memosas. Disappointed menudo wasnt served at the buffet or anywhere, not even on Sunday. Back to the alcohol... bring an insulated bottle to keep your drink cold and they'll mix it in there for
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Resumo gerado por IA com base nos comentários mais recentes dos hóspedes
10
Liliane
11 de mar. de 2026
·
A estadia foi de 5 noites
Super lindo
Super lindo
10
Arthur J
28 de fev. de 2026
·
A estadia foi de 2 noites
Atendimento ótimo! Quarto não foi condizente com a reserva pois não tinha duas camas de casal e sim um sofá cama um pouco desconfortável até - éramos 3 pessoas - no sistema all inclusive deles as bebidas só são as que estão no início da hospedagem, com reposição apenas para água. Mas é um lugar ótimo.
Atendimento ótimo! Quarto não foi condizente com a reserva pois não tinha duas camas de casal e sim um sofá cama um pouco desconfortável até - éramos 3 pessoas - no sistema all inclusive deles as bebidas só são as que estão no início da hospedagem, com reposição apenas para água. Mas é um lugar ótimo.
6
Aparecida Bezerra
16 de fev. de 2026
·
A estadia foi de 8 noites
Entretenimento muito fraco, fui informada que tinha 8 restaurantes disponiveis, só consegui ir no restaurante japones e fiquei aguardando 30 minutos, comida pessima.Só conseguia comer no buffet que não precisava de reserva, porque as vagas dos restaurantes são poucas. Houve a morte de um turista hospedado neste hotel por afogamento, a minha opinião é que o atendimento foi bem precario, turista ficou bastante tempo sem oxigenação, alem disso teve 3 salvamento por afogamento. A praia é bem perigosa. Para mim foi decepcionante e não valeu o preço pago. Agora entendi porque a avaliação do hotel era 6. Acredito que tenha hoteis com mesmo preço com melhores serviços.Eu não pretendo retornar, mas o hotel é limpo e tem boas instalações o problema é o serviço oferecido que deixa a desejar.
Entretenimento muito fraco, fui informada que tinha 8 restaurantes disponiveis, só consegui ir no restaurante japones e fiquei aguardando 30 minutos, comida pessima.Só conseguia comer no buffet que não precisava de reserva, porque as vagas dos restaurantes são poucas. Houve a morte de um turista hospedado neste hotel por afogamento, a minha opinião é que o atendimento foi bem precario, turista ficou bastante tempo sem oxigenação, alem disso teve 3 salvamento por afogamento. A praia é bem perigosa. Para mim foi decepcionante e não valeu o preço pago. Agora entendi porque a avaliação do hotel era 6. Acredito que tenha hoteis com mesmo preço com melhores serviços.Eu não pretendo retornar, mas o hotel é limpo e tem boas instalações o problema é o serviço oferecido que deixa a desejar.
8
ALINE
2 de jan. de 2026
·
A estadia foi de 3 noites
O quarto é bem limpo, cama muito boa, as comodidades são boas. Localização é longe do centro porém tem ônibus q para na frente do hotel se for o caso. A praia é perfeita. Única coisa q eu não gostei é que os restaurantes com reserva são quase impossíveis pra reservar, e mesmo vc dentro do restaurante deu o horário de fechar eles não querem mais saber de te atender. Espreguiçadeira da praia impossível pegar , pq são poucas tem umas camas de praia porém 1400 pesos para alugar. O hotel tem 3 categorias , não vale a pena vc pagar a mais senunca tem disponibilidade pra te atender pra reservar
O quarto é bem limpo, cama muito boa, as comodidades são boas. Localização é longe do centro porém tem ônibus q para na frente do hotel se for o caso. A praia é perfeita. Única coisa q eu não gostei é que os restaurantes com reserva são quase impossíveis pra reservar, e mesmo vc dentro do restaurante deu o horário de fechar eles não querem mais saber de te atender. Espreguiçadeira da praia impossível pegar , pq são poucas tem umas camas de praia porém 1400 pesos para alugar. O hotel tem 3 categorias , não vale a pena vc pagar a mais senunca tem disponibilidade pra te atender pra reservar
10
Paulo
29 de dez. de 2025
·
A estadia foi de 5 noites
Estadia incrivel.
Estadia incrivel.
Políticas da propriedade
Check-in
Check-out
De 15:00 a 00:00
Antes das 12:00
Alguma questão?
As respostas instantâneas da IA são baseadas nas informações do hotel
Considering this hotel for your Cancún trip?
Como estão os preços dos quartos no The Grand Oasis Cancun - All Inclusive atualmente?
Nos próximos 60–90 dias, as tarifas dos quartos no The Grand Oasis Cancun - All Inclusive em Cancun costumam ser cerca de US$ 190 por noite para dois hóspedes, variando de US$ 189 a US$ 190.
Qual é a melhor altura para visitar o The Grand Oasis Cancun - All Inclusive para evitar multidões?
A procura no The Grand Oasis Cancun - All Inclusive em Cancun atinge o pico em novembro e diminui no início do verão; junho é o mês mais calmo em termos de multidões e a disponibilidade tende a ser mais tranquila então.
Qual é o mês com as tarifas mais baixas no The Grand Oasis Cancun - All Inclusive?
Outubro é o mês mais barato para ficar no The Grand Oasis Cancun - All Inclusive em Cancun, com uma média de US$ 186 por noite; março é o mais caro em US$ 306. As tarifas mais baixas em outubro ocorrem mesmo quando junho é o mês mais calmo em termos de multidões.
Como se compara o The Grand Oasis Cancun - All Inclusive em termos de preço com outros hotéis em Cancun?
O The Grand Oasis Cancun - All Inclusive é mais barato que 14 de 20 hotéis comparáveis em Cancun, com uma mediana típica de US$ 227 por noite, contra cerca de US$ 259 para os seus concorrentes.
Quais atrações próximas e que tipo de viajantes se adequam ao The Grand Oasis Cancun - All Inclusive?
Localizado em Quintana Roo, o The Grand Oasis Cancun - All Inclusive em Cancun situa-se perto da Oasis Arena, da Lagoa Nichupté e do Museu Maya de Cancun, facilitando o acesso às praias da Zona Hoteleira e às compras no Kukulcan Plaza. O hotel tende a atrair casais e grupos e é adequado para viagens focadas na praia, no spa/relaxamento e na família.
Como é que o preço por noite em The Grand Oasis Cancun - All Inclusive em Cancún se compara com as últimas semanas?
O preço atual no The Grand Oasis Cancun - All Inclusive em Cancún é US$ 161 por noite para dois hóspedes, o que é baixo para este hotel: cerca de 30% abaixo da sua média US$ 228 nos últimos 60 dias. A maioria das noites nesse período situou-se entre US$ 206 e US$ 250.
Preços para as próximas datas
setembro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
outubro 2026
dom. | seg. | ter. | qua. | qui. | sex. | sáb. |
|---|---|---|---|---|---|---|
Mais barato
Mais caro
Preço médio por noite em todas as ofertas, impostos e taxas incluídos.
Preços em USD para 2 hóspedes atualizados diariamente.
- 2026-09-15: 219.38389707412722USD
- 2026-09-16: 166.5835214359131USD
- 2026-09-17: 166.5835214359131USD
- 2026-09-18: 166.5835214359131USD
- 2026-09-19: 166.0123194822998USD
- 2026-09-20: 166.5835214359131USD
- 2026-09-21: 164.67450069799807USD
- 2026-09-22: 166.5835214359131USD
- 2026-09-23: 166.76684969644165USD
- 2026-09-24: 166.5835214359131USD
- 2026-09-25: 167.8095871187439USD
- 2026-09-26: 166.56917841772463USD
- 2026-09-27: 166.5835214359131USD
- 2026-09-28: 167.8095871187439USD
- 2026-09-29: 166.5835214359131USD
- 2026-09-30: 161.99588957684327USD
- 2026-10-01: 164.8502201622925USD
- 2026-10-02: 164.8502201622925USD
- 2026-10-03: 164.8502201622925USD
- 2026-10-04: 164.8502201622925USD
- 2026-10-05: 163.85715855908205USD
- 2026-10-06: 163.85715855908205USD
- 2026-10-07: 161.99588957684327USD
- 2026-10-08: 164.8502201622925USD
- 2026-10-09: 161.99588957684327USD
- 2026-10-10: 164.8502201622925USD
- 2026-10-11: 164.8502201622925USD
- 2026-10-12: 163.85715855908205USD
- 2026-10-13: 164.8502201622925USD
- 2026-10-14: 161.99588957684327USD
- 2026-10-15: 163.85715855908205USD
- 2026-10-16: 163.85715855908205USD
- 2026-10-17: 164.8502201622925USD
- 2026-10-18: 163.85715855908205USD
- 2026-10-19: 161.99588957684327USD
- 2026-10-20: 164.8502201622925USD
- 2026-10-21: 163.85715855908205USD
- 2026-10-22: 164.8502201622925USD
- 2026-10-23: 163.85715855908205USD
- 2026-10-24: 163.85715855908205USD
- 2026-10-25: 164.8502201622925USD
- 2026-10-26: 161.99588957684327USD
- 2026-10-27: 163.85715855908205USD
- 2026-10-28: 163.85715855908205USD
- 2026-10-29: 163.85715855908205USD
- 2026-10-30: 163.85715855908205USD
- 2026-10-31: 163.85715855908205USD
- 2026-11-01: 199.5879432341614USD
- 2026-11-02: 199.5879432341614USD
- 2026-11-03: 199.5879432341614USD
- 2026-11-04: 196.80492543548584USD
- 2026-11-05: 199.5879432341614USD
- 2026-11-06: 199.5879432341614USD
- 2026-11-07: 199.5879432341614USD
- 2026-11-08: 199.5879432341614USD
- 2026-11-09: 199.61773123413087USD
- 2026-11-10: 199.5879432341614USD
- 2026-11-11: 199.5879432341614USD
- 2026-11-12: 195.46612712799075USD
- 2026-11-13: 199.5879432341614USD
- 2026-11-14: 196.3878934359131USD
- 2026-11-15: 197.5342154359131USD
Os funcionários da receção irão receber os clientes à chegada. O cartão de crédito usado para efetuar a reserva deve ser apresentado pelo titular no check-in, juntamente com um documento de identificação com fotografia correspondente. Outros métodos de pagamento devem ser coordenados com o alojamentos antes da chegada. Em caso de dúvida, contacte o alojamento através dos dados que constam da confirmação da reserva. A informação fornecida pelo alojamento pode ser traduzida recorrendo a ferramentas de tradução automática.
O check-in deve ser efetuado por alguém com uma idade mínima de 18 anos.
Terá de pagar a seguinte caução totalmente reembolsável.
Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
- Podem aplicar-se sobretaxas por pessoa extra, variando consoante a política do alojamento.
- No check-in, terá de apresentar identificação oficial com fotografia e um depósito em numerário para a eventualidade de despesas suplementares.
- Os pedidos especiais estão sujeitos a disponibilidade no momento do check-in e poderão incorrer em custos adicionais. Não é possível garantir pedidos especiais.
- A idade mínima para efetuar o check-in neste alojamento é de 25 anos
- Este alojamento aceita cartões de crédito, cartões de débito e numerário
- É possível efetuar transações sem numerário
- O alojamento dispõe dos seguintes elementos de segurança: extintor, detetor de fumo, sistema de segurança e kit de primeiros socorros.
- Este alojamento tem espaços exteriores, tais como varandas, pátios, terraços que podem não ser adequados para crianças. Em caso de dúvidas, recomendamos que contacte o alojamento antes da sua chegada para confirmar se pode ficar num quarto adequado
- O alojamento indica que segue as práticas de limpeza e desinfeção descritas nas recomendações da Cleaning and Health Protocols (Oasis Hotels).
- Nota: as normas culturais e as políticas aplicáveis aos clientes poderão variar consoante o país e o alojamento. As políticas apresentadas são fornecidas pelo alojamento.
- A piscina está aberta das 8:00 às 20:00.
- Apenas é permitido o acesso aos quartos a clientes registados.
- Não são permitidos animais de estimação neste alojamento, incluindo animais de assistência.
- As áreas públicas dispõem de internet sem fios grátis (limite máximo de aparelhos ligados: 1).
- Disponibilização de opções de pagamento sem numerário em todas as transações.
- O alojamento disponibiliza check-out sem contacto.
- Check-out tardio disponível mediante o pagamento de uma taxa (sujeito a disponibilidade)
A lista anterior pode não estar completa. As taxas e os depósitos podem não incluir impostos e estão sujeitos a alterações.
Cortesias mais populares
Estacionamento
Restaurante
Piscina
Centro de negócios
Serviço de quartos
Balcão de turismo
Geral
Serviço de quartos
Restaurante
Quartos de não fumadores
Massagem
Spa/Health club
Cabeleireiro/Salão de beleza
Tratamentos corporais
Clube para crianças
Bar junto à piscina
Sala familiar
Beach Sun Loungers
Atividades
Piscina
Campos de ténis
Praia privada
Jardim
Praia (na proximidade)
Bilhar
Parque infantil
Piscina exterior
Música ao vivo
Evening Entertainment
Mobiliário de exterior
Pool (Seasonal Outdoor)
Serviços
Centro de negócios
Balcão de turismo
Limpeza a seco
Babysitting/Serviço para crianças
Serviços de limpeza
Instalações para banquetes
Caixa ATM/Multibanco
Depósito de bagagem
Área designada para fumadores
Lavagem de roupa própria
24-Hour Front Desk
Concierge Services
Estacionamento
Estacionamento
Estacionamento gratuito
Parking Onsite
Internet
Wi-fi