華納飯店

Great location for walking and exploring downtown West Chester, being close to shopping and dining. Hotel was lovely. Only caution: be aware of the $25/night parking fee which is not disclosed at checkin. Parking garage across the street is only $9/night.

Freezing cold water in the pool Gym had a small treadmill that barely worked and two dumbbells literally

I didn't appreciate an extra $25 charge to park in the attached garage vs parking in a public garage for $5. Then having to walk through an alley or around the block with my bags.

Parking is limited, adjacent city parking garage was full but staff helped making a space in their 25 parking space garage. No modern USB outlet in room so make sure you have a charging block. Location is very convenient, the hotel and room was clean, the staff was very helpful.

Room spotless. Staff courteous. Only complaint is the cost to park(($25 per day). It appeared to state the parking garage was included. That should be made clear beforehand. Breakfast was good Pool was nice, but more the size of game large hot tub.

Breakfast was lacking everything when we got there - no coffee, no water, etc. check-in had a long line at 5pm (4 check-ins ahead of ours and only 1 person working at front desk). Garage was not on premises had to move car to a different garage away from the hotel. Too many things different from what was advertised. Not worth the cost.

The gym is teeny tiny with 2 pieces of cardio equipment, really minimal but i was able to hop on treadmill for 40 minutes in early evening and get a little sweat in. It served its purpose.

Great location. Wonderful use of old theater. Convenient breakfast (and tea all day). Walking to court house, banks, restaurant and churches.

Would equate to a mid tier Marriott in terms of facilities. Staff are friendly and responsive, rooms are clean but somewhat basic. Breakfast is ok but better options around the town. Park in the municipal car park and get it validated! Good value overall. Would stay there again.

The hotel was conveniently located where I needed to be. Check in was smooth. The rooms were clean and well kept up. The bar located in the hotel was small, but served the purpose to get a drink. (However if you wanted to venture out on the town, there are several places to satisfy what you are looking for.) The breakfast was the usual complimentary meal you find in many hotels, but this was prepared exceptionally. My only issue would be the parking. There were no spots left in the small hotel parking, so I had to park in the municipal lot one block away. Overall, I had a nice stay and would definitely book it again when I’m in that town again.

We have stayed here several times and now use it exclusively when in the area. Clean comfortable upto date mid priced hotel with polite and helpful desk service in the heart of West Chester. Pleasant dining area overlooking the town with long breakfast hours. Convenient covered parking right outside the lobby door.

It was a nice stay. Our room was updated and clean. The hallways and lobby smelled of cigarette smoke. They are renovating and updating ,so hopefully the smell goes away with the old. Otherwise good stay, great location for downtown access to restaurants and bars.

This was one of the overall cleanest hotels that I have stayed at in my many travels .

Room was a bit dirty, dated and the walls are thin you can hear whats happening all around you. There is a pool but its more of a large bathtub for soaking.

Room spotless. Staff courteous. Only complaint is the cost to park(($25 per day). It appeared to state the parking garage was included. That should be made clear beforehand. Breakfast was good Pool was nice, but more the size of game large hot tub.

Nice location. Walking distance to restaurants/bars. Clean rooms. Hallways had a bit of a cigarette smell however.

Room was very clean, room was spacious and the bed was very comfortable.

The room was very spacious and clean. We were taken aback by the cigar smell in the lobby area. The location is fantastic with lots of restaurants, retails stores and coffee shops in the neighborhood.

Really great and clean hotel that we still stay at again. Hotel was quiet, clean, and in close proximity to everything.

I had a double queen room. Both beds had hair in the sheets. Got moved, then the tv didn't work. Got that fixed, then the next morning the bathroom sink wouldn't drain. I didn't know it was a smoking facility, so the smell of cigarette smoke was present on all floors that I went to. Lastly, person upstairs stomping around after 1am for 2 of my 5 nights.

Bathroom sink Room 112 would not drain

Hotel is comfortable. Wish shower had more pressure. Breakfast is okay. Weekend was better breakfast.

Perfectly located in the town center with easy walking to local cafes and shops. Very clean and simply appointed rooms. No closet so unable to hang up clothes. Very simple continental breakfast was included and open at convenient times. It did seem to lack healthy choices.

Comfortable room, convenient location. Room just a bit dated.

Hotel needs renovation. Rooms and hallways felt outdated and need some updates. Bed was super comfy, though. The biggest issue was noise. We could hear the TV playing from the room above us all night long and could hear the person walking around from 6:30am through 8:30am, so we did not sleep well. Fantastic location and nice staff… so would stay there again. Hope they invest in themselves a bit before we do!

Well, if one minute it’s 60 degrees in your room and the next it’s 86, surprise! If you like a noisy heater. If there is no one from engineering but you can be moved for only a two-night stay! Your room overlooks a nasty apartment building next door. There is some sort of noisy late-night disturbance, although brief. Oh, yes, the refrigerator - it isn’t. It’s a freezer. There is no adjustment.

Room was very clean, room was spacious and the bed was very comfortable.

There was a sheer drape that spanned the entire room window that prevented people from the outside seeing in, but I could see out which is fine. However, there were no solid curtains in the window to close out the outside light before bedtime. The room was therefore in semi darkness all night long with light streaming in from buildings across the street. Therefore, I had much difficulty falling asleep. I'm accustomed at home to be able to close solid curtains for complete darkness to gain solid sleep which studies recommend. Aside from that, the hotel stay was fine. Great location. Breakfast options were good. I would have given a top rating, but no solid curtains was a big negative factor.

Great hotel right in the middle of downtown. Our room was great, newly renovated. I was a little worried about noise being so close to the elevator but I could barely hear anything from the room and the bed was so comfortable. One of the best night’s sleep in a hotel I ever had!

The room itself was lovely and the clerks were very helpful and friendly. However, the beds were uncomfortable/hard, and the cabinet for the TV kept swinging halfway open, making it impossible to watch TV (the doors obscured it) or walk by without moving them.

Help us out with a handicap room

I was very impressed with this hotel. First, we were greeted so kindly and professionally. The front hostess Rachel was super helpful and informative. She made a lot of recommendations for us to try. The room and the hotel in general was very clean. The pool was warm, the room temperature is self-controlled and worked perfectly, the beds and pillows were comfortable, the bathroom and bathtub were spotless. Breakfast was delicious with so many options. The bar in the lobby is super convenient. The location is perfect, right in the middle of everything. 10/10 !

Quick and easy check in, helpful front desk staff, good parking options. Nice breakfast offerings, very clean and quiet rooms, no issues whatsoever.

This was a nice hotel and most of the staff was extremely friendly and helpful. I did call as we were going to be arriving sooner than expected and asked if we could check in early. I thought it was rather rude that would only let us check in early for a $50 fee and didn’t even offer to hold our bags or things for us. I understood that a room many not be available but I don’t think I have ever gotten a response so blunt and pushy.

The receptionist who checked us in was very unfriendly and did not have any knowledge of the local area. Thank you.

Great stay. But - I lost (dropped ) a valuable item just outside the hotel, and after calling multiple numbers, was unable to contact the hotel directly to just look outside in the gutter to see if it was there.

jackie checked us in and was super kind

Loved our room and was clean. Would come back again. Great location. Staff was nice and very helpful.

Check in is at 3pm. We checked in at 250pm and were told our room would be ready in 10 minutes. 40 minutes later after watching several people checking in to their rooms, we still heard nothing. We had to go up and ask when our room would be ready. Thankfully another staff person, not the one who checked us in, said he would try and find us a room. He did eventually find us one and we got checked in. We also requested a hour late check out since we were checked in an hour late and were denied unless we wanted to pay. Excuses were they were sold out. After a long and heated discussion, we got 30 extra minutes for free. Front desk needs training. Noone told us we could park for free across the street. Noone told us we could work out at the YMCA across the street for free. Their fitness center is a closet with 2 pieces of equipment. Hotel itself is quaint and walkable to downtown and room was very nice and clean.

The hotel and service was exceptional from start to finish. I forgot dresses in the closet and hours later was able to retrieve them. Even after checkout, they went above and beyond.

Great place, quiet and central

The only place to stay if visiting West Chester! Right in town.

We enjoyed our stay. You can’t beat the location and our room was very nice.

We have stayed here several times and now use it exclusively when in the area. Clean comfortable upto date mid priced hotel with polite and helpful desk service in the heart of West Chester. Pleasant dining area overlooking the town with long breakfast hours. Convenient covered parking right outside the lobby door.

Love the location was close to restaurants and shopping

Great place in Downtown West Chester. Walking distance to so much!

Wallpaper peeling in bathroom. Housekeeping skipped room even though it was requested daily. One day they took the $10.00 tip but did not clean the room. Breakfast was average. People stomping on floor above till 2:00 am some nights. Requested king room was given 2 queen room. Average hotel, high price.

Great location. Easy access to the area.

Being in the very center of the historical district, with walking easily everywhere is such a plus!

Great location. Hotel was dated but clean and we had a great stay.

Laundry facilities really helpful when abroad. Staff are very helpful and friendly. Breakfast cereals or scrambled eggs and burgers. Waffle machine and variety of teas and fresh coffee.

Front desk friendly, informative. Enjoyed the restaurant handout and card to enjoy discounts. Breakfast had good variety. Staff was inefficient. Room was very clean and quite roomy. Enjoyed our stay.

It’s an old hotel in the middle of downtown. Clean, quiet, convenient. The towels are nice and thick. Parking in the garage is easy but significantly more than the public parking 2 minutes away ($26.50/night versus $5). The included breakfast is typical/average (bagels, cereal, make your own waffle).

The Warner has upgraded the room interiors and they are much nicer than they used to be. Rooms are clean & spacious. The free breakfast is a nice perk, except the coffee. The one upgrade they really need is coffee. The in-room coffee maker is awful. The breakfast room coffee is "warm" and weak. However, there are MANY coffee shops very close to the hotel to utilize. Overall good stay at a great price.

Breakfast was great! Real juice

Loved the bar and the bartender. Great walkable area!!

The breakfast was poor and dining room sad. Lighting and decor throughout are utilitarian more than interesting or cosy. The town is great and deserving of a better option.

This is a cute quiet old hotel. The staff was great, really nice and friendly. Nice breakfast and bar on site for coktails is a bonus.

We stayed for four nights. Hotel was clean, staff was helpful. Breakfast was exactly the same each day and could use some variety. We had one issue where one restaurant in their discount list did not provide the discount but otherwise we had a great stay!

Room noisy and Tv system with frequent failures. Limited breakfast without variety.