I rarely write reviews, but my stay here was so disappointing I feel obligated to warn others. Based on glowing reviews and photos, I expected a premium experience—but the reality fell far short, especially for over $400 per night. We booked the penthouse suite because it was advertised as having two king beds. In reality, both were queen-sized. Beyond that, the room had multiple unresolved issues: • Safe didn’t work and was never fixed. • Balcony door was nearly impossible to open despite repeated complaints. • Patio light blew the fuse each time it was turned on. • Second shower head was broken. Each problem was met with empty promises and no follow-up. The front desk staff were disinterested and unhelpful—no effort to make guests feel welcome. The property also felt neglected: pool loungers without cushions, and a subpar breakfast worse than hotels in Turkey that cost a quarter of the price. I also found it suspicious that several glowing 5-star reviews appeared within hours of my posting a critical one. At $100–125 per night, this stay might have been tolerable. At $400, it was unacceptable. I strongly recommend avoiding this property when visiting Kaş.
I rarely write reviews, but my stay here was so disappointing I feel obligated to warn others. Based on glowing reviews and photos, I expected a premium experience—but the reality fell far short, especially for over $400 per night. We booked the penthouse suite because it was advertised as having two king beds. In reality, both were queen-sized. Beyond that, the room had multiple unresolved issues: • Safe didn’t work and was never fixed. • Balcony door was nearly impossible to open despite repeated complaints. • Patio light blew the fuse each time it was turned on. • Second shower head was broken. Each problem was met with empty promises and no follow-up. The front desk staff were disinterested and unhelpful—no effort to make guests feel welcome. The property also felt neglected: pool loungers without cushions, and a subpar breakfast worse than hotels in Turkey that cost a quarter of the price. I also found it suspicious that several glowing 5-star reviews appeared within hours of my posting a critical one. At $100–125 per night, this stay might have been tolerable. At $400, it was unacceptable. I strongly recommend avoiding this property when visiting Kaş.