Lukka Exclusive Hotel – Adult Only +12

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I rarely write reviews, but my stay here was so disappointing I feel obligated to warn others. Based on glowing reviews and photos, I expected a premium experience—but the reality fell far short, especially for over $400 per night. We booked the penthouse suite because it was advertised as having two king beds. In reality, both were queen-sized. Beyond that, the room had multiple unresolved issues: • Safe didn’t work and was never fixed. • Balcony door was nearly impossible to open despite repeated complaints. • Patio light blew the fuse each time it was turned on. • Second shower head was broken. Each problem was met with empty promises and no follow-up. The front desk staff were disinterested and unhelpful—no effort to make guests feel welcome. The property also felt neglected: pool loungers without cushions, and a subpar breakfast worse than hotels in Turkey that cost a quarter of the price. I also found it suspicious that several glowing 5-star reviews appeared within hours of my posting a critical one. At $100–125 per night, this stay might have been tolerable. At $400, it was unacceptable. I strongly recommend avoiding this property when visiting Kaş.

The rooms were gorgeous. The view was amazing. The pool was beautiful as well as the beach access. The staff was hospitable and nice and the breakfast area was amazing as well. Beautiful view!

The hotel and its decoration feel dated — more like an old-style 3-star property, definitely not matching the price charged. Breakfast was not great, and the staff showed no interest or assistance. They didn’t explain anything or tell us whether it was possible to order eggs. Overall, zero attention to guests’ needs. The worst part was the service. We booked through Expedia Platinum, which included a free upgrade and a complimentary bottle of wine. When we arrived, neither was provided. The hotel claimed the upgrade room was unavailable, but it was clearly listed as available on all booking platforms, including their own website. Regarding the wine, we contacted Expedia, who assured us it would be resolved. After not receiving it, we followed up again, and Expedia got the hotel to send it—but there was still no apology or explanation. At check-out the next day, no one asked about our stay or offered any follow-up. Overall, truly zero customer care… The only positive aspect of the hotel is the view, but many hotels in the area offer great views. I wouldn’t recommend this hotel and won’t be returning. *If you book through Expedia Gold or Platinum, don’t expect your free upgrade to be honoured at this hotel

Beautiful pool. Helpful staff. Very peaceful.