Name: Swan Novo Hamburgo
Address: Avenida Doutor Maurício Cardoso, 303, Hamburgo Velho, Novo Hamburgo, Rio Grande do Sul, Brazil, Novo Hamburgo, Rio Grande do Sul, Brazil
Rating: 8.18

Guest reviews

8.2

Very good

Based on 519 verified reviews

Who stays here?

Business

57%

Couple

22%

Family

11%

Group

4%

Solo

3%

What guests think

AI-generated summary based on recent guest reviews

Across recent reviews of Swan Novo Hamburgo, travelers consistently praise the generous breakfast and courteous staff, while noting noticeable wear, inconsistent maintenance, and occasional cleanliness lapses that can detract from the overall experience.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Marco

Mar 23, 2026

·

Stayed 1 night

.

8

María Pia

Mar 5, 2026

·

Stayed 3 nights

.

6

Jennifer

Dec 2, 2025

·

Stayed 8 nights

Room was ok clean. Dinner was ok. Breakfast was better. Staff was nice.

10

Iara

Sep 2, 2025

·

Stayed 1 night

The room was clean, the staff was great! The Air conditioning was not working and that’s my only complaint. The unit & control were very outdated and simply didn’t work. Breakfast was amazing and once again staff was friendly and very helpful!

10

Marco

Jun 8, 2025

·

Stayed 2 nights

.

Avenida Doutor Maurício Cardoso, 303, Hamburgo Velho, Novo Hamburgo, Rio Grande do Sul, Brazil

Location

With a stay at Swan Novo Hamburgo in Novo Hamburgo (Hamburgo Velho), you'll be within a 5-minute walk of Comunidade Evangelica Hamburgo Velho and National Shoe Museum. This hotel is 0.3 mi (0.5 km) from Schmitt-Presser House and 0.3 mi (0.5 km) from Scheffel Foundation.

Comunidade Evangelica Hamburgo Velho(0.1 miles)

National Shoe Museum(0.2 miles)

Schmitt-Presser House(0.3 miles)

Scheffel Foundation(0.3 miles)

Evangelical Lutheran Community(1.1 miles)

Municipal Paschoal Carlos Magno Theater(1.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of BRL 20.00 per day. Parking is limited, and no reservation is required.

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Pets are allowed at the hotel with a fee of BRL 70 per pet, per night. Service animals are exempt from fees.

Check-in is from 3:00 PM until 12:00 AM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

A roundtrip airport shuttle is available for a surcharge. Guests can arrange the transfer through the hotel.

The hotel features limited wheelchair accessibility, including step-free entrances and accessible public areas.

The hotel is situated in Novo Hamburgo (Hamburgo Velho), within a 5-minute walk of the Comunidade Evangelica Hamburgo Velho and the National Shoe Museum. Other nearby attractions include Schmitt-Presser House and Scheffel Foundation, both approximately 0.3 km away.

The hotel features an indoor swimming pool, which is available year-round. Operational hours may vary.

Children are welcome at the hotel. Parents or guardians traveling with children under 18 years must present the child's birth certificate and a photo ID at check-in.

The hotel does not specify the availability of extra beds or cribs. Guests are encouraged to contact the property directly for any specific requests regarding additional sleeping arrangements.

Swan Novo Hamburgo

Amenities

Property description

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