Embassy Suites by Hilton St. Louis Airport
168 US$
/ noche
Promedio para octubre
Precios para Embassy Suites by Hilton St. Louis Airport
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168 US$
/ noche
Promedio para octubre
Precios medios mensuales
En Embassy Suites by Hilton St. Louis Airport, los precios por noche son de 132 US$ de media en el mes más barato (diciembre) y de 187 US$ en el mes más caro (junio), según los últimos 12 meses.
| Mes | Precio medio |
|---|---|
| enero | 147 US$ |
| febrero | 151 US$ |
| marzo | 157 US$ |
| abril | 180 US$ |
| mayo | 155 US$ |
| junio | 187 US$ |
| julio | 181 US$ |
| agosto | 158 US$ |
| septiembre | 177 US$ |
| octubre | 168 US$ |
| noviembre | 156 US$ |
| diciembre | 132 US$ |
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oct · 168 US$
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Más caro: junio (aprox. 187 US$)
Más barato: diciembre (aprox. 132 US$)
Acerca de esta propiedad
Aprovecha las instalaciones recreativas, que incluyen una piscina cubierta y gimnasio abierto las 24 horas. Encontrarás también conexión a Internet wifi gratis, una tienda de recuerdos y servicio de celebración de bodas. Podrás aprovechar e...
Servicios
Aprovecha las instalaciones recreativas, que incluyen una piscina cubierta y gimnasio abierto las 24 horas. Encontrarás también conexión a Internet wifi gratis, una tienda de recuerdos y servicio de celebración de bodas. Podrás aprovechar el servicio de transporte gratuito, que te llevará hasta a 2 millas de distancia.
Servicios empresariales
Tendrás conexión a Internet por cable gratis, un centro de negocios abierto las 24 horas y check-in exprés a tu disposición. ¿Estás organizando un evento en Bridgeton? En este hotel tienes a tu disposición 307 metros cuadrados de espacio con zona para conferencias y 7 salas de reuniones. Se ofrece servicio de transporte al aeropuerto (ida y vuelta) gratuito disponible 24 horas.
Comida
Embassy Suites by Hilton St. Louis Airport te ofrece la posibilidad de tomar algo en Anne Morrows, aunque también puedes ir a un supermercado. Disfruta de un detalle de bienvenida gratuito organizado por la recepción, donde podrás conocer a otros huéspedes mientras tomas un bocado. Apaga la sed con tu bebida favorita en el bar o lounge. El desayuno completo gratuito se ofrece entre semana de 07:00 a 10:30, mientras que el horario de sábados y domingos es de 07:00 a 10:30.
Habitaciones
Disfruta de una agradable estancia en una de las 163 habitaciones con televisión de pantalla plana. La conexión a wifi de pago te mantendrá en contacto con los tuyos. Además, podrás disfrutar de canales por cable. El baño privado está provisto de artículos de higiene personal gratuitos y secadores de pelo. Entre las comodidades, se incluyen caja fuerte, escritorio y teléfono con y llamadas locales gratuitas.
Ubicación
Si decides alojarte en Embassy Suites by Hilton St. Louis Airport de Bridgeton, estarás cerca del aeropuerto y a menos de diez minutos en coche de Auditorio Hollywood Casino Amphitheatre y Ameristar Casino St. Charles. Además, este hotel se encuentra a 17,3 km de St. Louis Zoo y a 14,2 km de Universidad Washington en San Luis.
Qué hay cerca
Casa histórica Payne-Gentry(1.2 millas)
Centro médico SSM Health Rehabilitation Hospital(2.8 millas)
Westport Plaza(4.4 millas)
Museo del Automóvil de St. Louis(5.4 millas)
Woodson Road Dog Park(5.4 millas)
Auditorio Hollywood Casino Amphitheatre(5.5 millas)
Centene Community Ice Center(6.6 millas)
Centro de convenciones St Charles(6.8 millas)
Ameristar Casino St. Charles(6.9 millas)
Centro de artes escénicas Blanche M. Touhill(6.9 millas)
Hollywood Casino(7 millas)
Garaje para barcos y centro de conservación de la naturaleza Lewis & Clark(7 millas)
Club de golf de Creve Coeur(7.1 millas)
Frontier Park(7.2 millas)
SSM Health St. Joseph Hospital(7.3 millas)
Lambert- Aeropuerto Internacional de St. Louis (STL)(2.8 millas)
St. Louis, MO (SUS-Spirit of St. Louis)(21 millas)
Servicio de lavandería
Ascensor
Centro de negocios
Caja fuerte
Campo de golf (cercano)
Consigna de equipajes
Ubicación
11237 Lone Eagle Dr, Saint Louis, Misuri, Estados Unidos
Casa histórica Payne-Gentry (1.2 millas)
Centro médico SSM Health Rehabilitation Hospital (2.8 millas)
Westport Plaza (4.4 millas)
Museo del Automóvil de St. Louis (5.4 millas)
Woodson Road Dog Park (5.4 millas)
Auditorio Hollywood Casino Amphitheatre (5.5 millas)
Opciones de habitación
11
Suite, 2 camas de matrimonio, accesible para personas con discapacidad (Mobility and Hearing)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 6
325 ft²
Aire acondicionadoCalefacciónSala de estar independiente
6
Habitación Premium, 1 cama de matrimonio, bañera
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 4
400 ft²
Aire acondicionadoCalefacciónSala de estar independiente
11
Suite, 1 cama de matrimonio grande con sofá cama, microondas
Detalles de la oferta
1 Cama Doble Extragrande
y 1 Sofá Cama
Capacidad: 4
400 ft²
Aire acondicionadoCalefacciónSala de estar independiente
10
Suite, 2 camas de matrimonio, accesible para personas con discapacidad (Mobility & Hearing)
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 6
325 ft²
Aire acondicionadoCalefacciónSala de estar independiente
7
Suite, varias camas, microondas
Detalles de la oferta
2 Camas Dobles Grandes
y 1 Sofá Cama
Capacidad: 6
325 ft²
Aire acondicionadoCalefacciónSala de estar independiente
7
Habitación, 1 cama de matrimonio grande
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 2
400 ft²
Aire acondicionadoCalefacciónSala de estar independiente
10
Suite, 1 cama de matrimonio grande, notificación por teléfono o timbre, microondas
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
300 ft²
Aire acondicionadoCalefacciónSala de estar independiente
8
Suite Premium, 1 cama de matrimonio grande, no fumadores
Detalles de la oferta
1 Cama Doble Extragrande
Capacidad: 4
400 ft²
Aire acondicionadoCalefacciónSala de estar independiente
7
Suite, 2 camas de matrimonio, notificación por teléfono o timbre, microondas
Detalles de la oferta
2 Camas Dobles Grandes
Capacidad: 6
300 ft²
Aire acondicionadoCalefacciónSala de estar independiente
9
Habitación, 1 cama de matrimonio, accesible para personas con discapacidad (Mobility and Hearing)
Detalles de la oferta
1 Cama Doble Grande
Capacidad: 4
325 ft²
Aire acondicionadoCalefacciónSala de estar independiente
Reseñas de los huéspedes sobre Embassy Suites by Hilton St. Louis Airport
7.2
Bueno
Basado en 1000 comentarios verificados
¿Quién se queda aquí?
Trabajo
28%
Pareja
14%
Familia
47%
Grupo
6%
Solo/a
3%
Opiniones de los huéspedes
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Las opiniones sobre Embassy Suites by Hilton St. Louis Airport elogian al personal amable y las suites espaciosas, al tiempo que señalan inconvenientes recurrentes como muebles anticuados, limpieza inconsistente, problemas de mantenimiento (como olores o accesorios rotos) y, ocasionalmente, problemas con el registro de entrada o las reservas.
Más información¿Te ha sido útil?
Opiniones de los huéspedes
Las opiniones sobre Embassy Suites by Hilton St. Louis Airport elogian al personal amable y las suites espaciosas, al tiempo que señalan inconvenientes recurrentes como muebles anticuados, limpieza inconsistente, problemas de mantenimiento (como olores o accesorios rotos) y, ocasionalmente, problemas con el registro de entrada o las reservas.
La opinión de los huéspedes sobre la limpieza es variada: algunos informan de alfombras manchadas, olores a humedad o humo e, incluso, plagas o moho, mientras que otros describen habitaciones muy limpias. El desayuno y la recepción nocturna suelen ser lo más destacado, aunque la reposición de alimentos, la calidad y el servicio de bar varían. La piscina cubierta y el servicio de transporte al aeropuerto añaden comodidad, pero las condiciones/el horario de la piscina, las esperas del transporte y el complicado acceso por carretera reciben comentarios diversos. Espere comodidad cerca del aeropuerto y generosas comodidades, pero un mantenimiento variable.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Instalaciones
Las comodidades incluyen una piscina cubierta, un bar con recepción nocturna y un servicio de transporte al aeropuerto. Los huéspedes informan de experiencias mixtas con la limpieza de la piscina o los horarios, los tiempos de espera del transporte y señalan instalaciones anticuadas y un gimnasio pequeño.
Reseñas de huéspedes relacionadas
4
Leslie
28 mar 2023
·
Se alojó 1 noche
They didnt have any extra pillows, no toilet paper, no sheets, pillows or blankets for the hide a bed..... pool was closed because someone got sick in it.
They didnt have any extra pillows, no toilet paper, no sheets, pillows or blankets for the hide a bed..... pool was closed because someone got sick in it.
10
deanna
22 sept 2025
·
Se alojó 1 noche
Large rooms great staff breakfast was beyond expectations shuttle to the airport
Large rooms great staff breakfast was beyond expectations shuttle to the airport
8
Janice
10 dic 2023
·
Se alojó 1 noche
The hotel was clean and staff were very friendly and helpful. The area by the kitchen smelled like sewage after checking in but the next morning the smell was gone. The pool was nice and clean, a bit cold but enjoyable.
The hotel was clean and staff were very friendly and helpful. The area by the kitchen smelled like sewage after checking in but the next morning the smell was gone. The pool was nice and clean, a bit cold but enjoyable.
2
Nikki
28 jul 2025
·
Se alojó 1 noche
This hotel was not worth the price we paid for one night . We get there to check in ask what time the pool closes she told us that it closed at 11 we checked in around 630 she told us the pool was closed for 15 minutes so we left for a few came back got dressed to swim and went down to the pool . We only got to swim for about 20 minutes before the closed the pool at 9 2 hours early . The guy locking up was very rude also. The pool wasn’t the cleanest either . When we Went up to our room the room after check in went it and it was very dirty didn’t looked like it had been cleaned from previous guests. The fridge smelled awful like rotten food. The toilet was clogged we had to ask for a plunger and plunge the toilet every-time someone used the bathroom . The sofa bed didn’t have any sheets on it and there was dirt on the top of it we had to shake off and when we lifted it up there was a really nasty looking stain on the bottom. The walls had writing on them and some kind of brown stuff in the bathroom . Room was just very unsanitary and was very dissatisfied I paid so much for a terrible room . It was also very hot in the room the air conditioning didn’t work properly we had it set to 70 and it was almost 80 degrees in our room . The desk staff was very helpful and nice .
This hotel was not worth the price we paid for one night . We get there to check in ask what time the pool closes she told us that it closed at 11 we checked in around 630 she told us the pool was closed for 15 minutes so we left for a few came back got dressed to swim and went down to the pool . We only got to swim for about 20 minutes before the closed the pool at 9 2 hours early . The guy locking up was very rude also. The pool wasn’t the cleanest either . When we Went up to our room the room after check in went it and it was very dirty didn’t looked like it had been cleaned from previous guests. The fridge smelled awful like rotten food. The toilet was clogged we had to ask for a plunger and plunge the toilet every-time someone used the bathroom . The sofa bed didn’t have any sheets on it and there was dirt on the top of it we had to shake off and when we lifted it up there was a really nasty looking stain on the bottom. The walls had writing on them and some kind of brown stuff in the bathroom . Room was just very unsanitary and was very dissatisfied I paid so much for a terrible room . It was also very hot in the room the air conditioning didn’t work properly we had it set to 70 and it was almost 80 degrees in our room . The desk staff was very helpful and nice .
6
Jennifer
4 dic 2024
·
Se alojó 1 noche
Return shuttle from the airport took forever to pick us up. Was beginning to think we were stranded in the middle of the night when we got back from our trip. Stayed here several times before due to proximity to the airport but will be looking elsewhere next trip.
Return shuttle from the airport took forever to pick us up. Was beginning to think we were stranded in the middle of the night when we got back from our trip. Stayed here several times before due to proximity to the airport but will be looking elsewhere next trip.
6
Margaree
20 mar 2023
·
Se alojó 1 noche
Staff was very pleasant but hotel needs updating. Mold in window of room. Sofa bed needs to be replaced. No towels in pool area. Breakfast was great
Staff was very pleasant but hotel needs updating. Mold in window of room. Sofa bed needs to be replaced. No towels in pool area. Breakfast was great
6
Brian
9 jul 2023
·
Se alojó 2 noches
I love Embassy Suites and stay at them as often as I can when traveling for work. This was the worst one I think I've stayed at. My room clearly hadn't been cleaned well as there was trash behind the night stands when I arrived and the shampoo bottle was bone dry. The gym area is tiny compared to many other locations. The pool is fine but no hot tub like many other locations. The made to order omelette breakfast was not served at the same time as normal breakfast. I finished breakfast by 8 am both days I ate there and the station wasn't even setup. My last day I saw some omelettes being made around 9:30 though so I guess they do serve them but it's anyone's guess what time. The little "convenience store" area basically had nothing in it as well. It felt like staying at a hotel that was either about to go under or was brand new and trying to figure things out. It's not conveniently located near almost literally anything. Certainly not without a car and even if you drove, the turn in is kind of dangerous. If you want to stay at an Embassy Suites, stay at the one downtown. This felt like someone slapped an Embassy Suites sign on a Holiday Inn.
I love Embassy Suites and stay at them as often as I can when traveling for work. This was the worst one I think I've stayed at. My room clearly hadn't been cleaned well as there was trash behind the night stands when I arrived and the shampoo bottle was bone dry. The gym area is tiny compared to many other locations. The pool is fine but no hot tub like many other locations. The made to order omelette breakfast was not served at the same time as normal breakfast. I finished breakfast by 8 am both days I ate there and the station wasn't even setup. My last day I saw some omelettes being made around 9:30 though so I guess they do serve them but it's anyone's guess what time. The little "convenience store" area basically had nothing in it as well. It felt like staying at a hotel that was either about to go under or was brand new and trying to figure things out. It's not conveniently located near almost literally anything. Certainly not without a car and even if you drove, the turn in is kind of dangerous. If you want to stay at an Embassy Suites, stay at the one downtown. This felt like someone slapped an Embassy Suites sign on a Holiday Inn.
10
Kenneth Deaundra
31 ago 2024
·
Se alojó 2 noches
This was my second stay at this property the complimentary happy hour drink package and breakfast was top tier. I will definitely be booking again
This was my second stay at this property the complimentary happy hour drink package and breakfast was top tier. I will definitely be booking again
6
Jimmy
21 may 2024
·
Se alojó 3 noches
Power outage for over 8 hours the morning of Mother's day. Room was not cleaned, power came up at 1pm, miss one of our functions because no hot water. Next day we left at 10:30am came back at 6pm room was still not cleaned. Two days in a row, gave them a pass the first day because of the power.
Power outage for over 8 hours the morning of Mother's day. Room was not cleaned, power came up at 1pm, miss one of our functions because no hot water. Next day we left at 10:30am came back at 6pm room was still not cleaned. Two days in a row, gave them a pass the first day because of the power.
10
ASHISH KUMAR
16 sept 2025
·
Se alojó 2 noches
Bar was good.
Bar was good.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Limpieza
La limpieza es inconsistente, con informes repetidos de habitaciones sucias, manchas, olores y, en ocasiones, plagas o moho; algunos huéspedes también informaron de espacios muy limpios.
Reseñas de huéspedes relacionadas
4
NB
5 abr 2025
·
Se alojó 1 noche
After checking in, we were given a room that wasn’t clean. It was the room we reserved, ( wheelchair accessible sleeps 6) but was still was dirty. Beds not made, garbage everywhere, dirty towels etc… When bringing this to the attention of the front desk, all I got was a sorry and we can put you in another room. The room they offered was not big enough (slept 4). I told them that and they offered me an additional room on another floor. Wouldn’t work, the oldest child I had was 12. Not leaving them alone in a hotel room on another floor. Was told the only room that would accommodate us is reserved for another day, so we couldn’t have it. We stayed one night. After an hour, the finally spoke to a manager of House keeping that let us have the room to accommodate my group. No one was willing to roll up there sleeves and clean a room to accommodate a wheelchair user and family. They were going to let us walk out the door and be on our own. Finally get to the room, and it was still not clean, beds were made, trash taken out, but room was dirty, floors were sticky. By far the worst Hilton I have ever stayed at! Breakfast was not at all what was expected by reviews either. Bacon was raw, eggs were watery, and fruit was not ripe yet. The people at breakfast were incredibly nice and attentive with clearing plates and keeping food out. Food just wasn’t great, especially fora Hilton! I will not be staying there again.
After checking in, we were given a room that wasn’t clean. It was the room we reserved, ( wheelchair accessible sleeps 6) but was still was dirty. Beds not made, garbage everywhere, dirty towels etc… When bringing this to the attention of the front desk, all I got was a sorry and we can put you in another room. The room they offered was not big enough (slept 4). I told them that and they offered me an additional room on another floor. Wouldn’t work, the oldest child I had was 12. Not leaving them alone in a hotel room on another floor. Was told the only room that would accommodate us is reserved for another day, so we couldn’t have it. We stayed one night. After an hour, the finally spoke to a manager of House keeping that let us have the room to accommodate my group. No one was willing to roll up there sleeves and clean a room to accommodate a wheelchair user and family. They were going to let us walk out the door and be on our own. Finally get to the room, and it was still not clean, beds were made, trash taken out, but room was dirty, floors were sticky. By far the worst Hilton I have ever stayed at! Breakfast was not at all what was expected by reviews either. Bacon was raw, eggs were watery, and fruit was not ripe yet. The people at breakfast were incredibly nice and attentive with clearing plates and keeping food out. Food just wasn’t great, especially fora Hilton! I will not be staying there again.
10
Robin
11 sept 2025
·
Se alojó 2 noches
very clean
very clean
6
Kristen
14 nov 2025
·
Se alojó 1 noche
The room had a tear on the couch, I had to go downstairs to get the bedding, there was a quarter size stain on the towel, the bathroom needed sweeping.
The room had a tear on the couch, I had to go downstairs to get the bedding, there was a quarter size stain on the towel, the bathroom needed sweeping.
2
Faisal
14 may 2025
·
Se alojó 2 noches
Stayed for 2 nights, room service didn't show up any day, rooms are dirty, overall cleanness is terrible
Stayed for 2 nights, room service didn't show up any day, rooms are dirty, overall cleanness is terrible
10
Rachel
8 jul 2025
·
Se alojó 2 noches
Beds were nice and comfortable, friendly staff and very clean! Enjoyed breakfast as well
Beds were nice and comfortable, friendly staff and very clean! Enjoyed breakfast as well
2
Diana
27 sept 2023
·
Se alojó 2 noches
Stay away from this hotel! It’s absolutely disgusting and dirty. When we arrived, we noticed the flood and elevator were dirty and smell but didn’t think much of it. The room the gave us had this terrible smell between humidity and weed. I asked for another room, they sent me to one that the key was not working, then to another one that was even worse. It was late and diced to stay for the night, we had been traveling and exhausted. The bed my husband sleep in has bug beds and the 3 of us had the worst allergy for the humidity. One of the beds had dirty linens and didn’t include enough towels for all gets. When we requested another towel and fresh linens and the Staff said no clean ones in the entire hotel. We decided to leave even when we had paid for another night.
Stay away from this hotel! It’s absolutely disgusting and dirty. When we arrived, we noticed the flood and elevator were dirty and smell but didn’t think much of it. The room the gave us had this terrible smell between humidity and weed. I asked for another room, they sent me to one that the key was not working, then to another one that was even worse. It was late and diced to stay for the night, we had been traveling and exhausted. The bed my husband sleep in has bug beds and the 3 of us had the worst allergy for the humidity. One of the beds had dirty linens and didn’t include enough towels for all gets. When we requested another towel and fresh linens and the Staff said no clean ones in the entire hotel. We decided to leave even when we had paid for another night.
2
Nikki
28 jul 2025
·
Se alojó 1 noche
This hotel was not worth the price we paid for one night . We get there to check in ask what time the pool closes she told us that it closed at 11 we checked in around 630 she told us the pool was closed for 15 minutes so we left for a few came back got dressed to swim and went down to the pool . We only got to swim for about 20 minutes before the closed the pool at 9 2 hours early . The guy locking up was very rude also. The pool wasn’t the cleanest either . When we Went up to our room the room after check in went it and it was very dirty didn’t looked like it had been cleaned from previous guests. The fridge smelled awful like rotten food. The toilet was clogged we had to ask for a plunger and plunge the toilet every-time someone used the bathroom . The sofa bed didn’t have any sheets on it and there was dirt on the top of it we had to shake off and when we lifted it up there was a really nasty looking stain on the bottom. The walls had writing on them and some kind of brown stuff in the bathroom . Room was just very unsanitary and was very dissatisfied I paid so much for a terrible room . It was also very hot in the room the air conditioning didn’t work properly we had it set to 70 and it was almost 80 degrees in our room . The desk staff was very helpful and nice .
This hotel was not worth the price we paid for one night . We get there to check in ask what time the pool closes she told us that it closed at 11 we checked in around 630 she told us the pool was closed for 15 minutes so we left for a few came back got dressed to swim and went down to the pool . We only got to swim for about 20 minutes before the closed the pool at 9 2 hours early . The guy locking up was very rude also. The pool wasn’t the cleanest either . When we Went up to our room the room after check in went it and it was very dirty didn’t looked like it had been cleaned from previous guests. The fridge smelled awful like rotten food. The toilet was clogged we had to ask for a plunger and plunge the toilet every-time someone used the bathroom . The sofa bed didn’t have any sheets on it and there was dirt on the top of it we had to shake off and when we lifted it up there was a really nasty looking stain on the bottom. The walls had writing on them and some kind of brown stuff in the bathroom . Room was just very unsanitary and was very dissatisfied I paid so much for a terrible room . It was also very hot in the room the air conditioning didn’t work properly we had it set to 70 and it was almost 80 degrees in our room . The desk staff was very helpful and nice .
6
Tracy
10 ago 2025
·
Se alojó 2 noches
Hotel was dirty. Room was outdated .
Hotel was dirty. Room was outdated .
4
Jack
30 mar 2024
·
Se alojó 1 noche
The room was dirty upon arrival. Stains on carpet, couch and chair at the desk. I asked to be switched to a different room and they told me it would be 45 minutes before the other rooms were cleaned. I waited for an hour and a half and my family of 6 left. Very disappointed in this hotel.
The room was dirty upon arrival. Stains on carpet, couch and chair at the desk. I asked to be switched to a different room and they told me it would be 45 minutes before the other rooms were cleaned. I waited for an hour and a half and my family of 6 left. Very disappointed in this hotel.
2
Maria
25 may 2025
·
Se alojó 1 noche
Arrived at the property in late evening ahead of a very early departure the next morning. Found poop smeared on the accessible grab bar and wall in the bathroom and on the bathroom door handle/door. Staff came to clean it timely but I was thoroughly disgusted and could stop thinking about what else hadn’t been cleaned. Then toilet kept refilling and we couldn’t sleep due to the noise of it. There was only one other room available and it had a bad leak at the window so rainwater was leaking all around the window and the second bed was damp. Ended up having to share the one dry bed with one child while my other child slept on the foldout couch. At least the room with the window leak was quiet and we didn’t find any poop smears. Worst of all was when the night manager/staff told me, “well, if you look hard enough you’ll find poop anywhere”. I’ve never had an experience like this at an Embassy Suites before, but I’ll never stay at the St Louis Airport location again.
Arrived at the property in late evening ahead of a very early departure the next morning. Found poop smeared on the accessible grab bar and wall in the bathroom and on the bathroom door handle/door. Staff came to clean it timely but I was thoroughly disgusted and could stop thinking about what else hadn’t been cleaned. Then toilet kept refilling and we couldn’t sleep due to the noise of it. There was only one other room available and it had a bad leak at the window so rainwater was leaking all around the window and the second bed was damp. Ended up having to share the one dry bed with one child while my other child slept on the foldout couch. At least the room with the window leak was quiet and we didn’t find any poop smears. Worst of all was when the night manager/staff told me, “well, if you look hard enough you’ll find poop anywhere”. I’ve never had an experience like this at an Embassy Suites before, but I’ll never stay at the St Louis Airport location again.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Habitaciones
Las suites son espaciosas, con zonas de estar y cocinas, pero la decoración y los muebles se sienten anticuados; algunos mencionan problemas con la calefacción, la ventilación y el aire acondicionado, una distribución incómoda del baño y un confort variable de las camas.
Reseñas de huéspedes relacionadas
8
Williemenia
18 may 2024
·
Se alojó 3 noches
In other Embassy properties the bathroom is outside of the bedroom
In other Embassy properties the bathroom is outside of the bedroom
8
Tina
6 jun 2025
·
Se alojó 1 noche
Everything was great except the bed. I’m old, bad back, arthritis everywhere. Beds are too firm/hard
Everything was great except the bed. I’m old, bad back, arthritis everywhere. Beds are too firm/hard
10
Corey
12 abr 2025
·
Se alojó 1 noche
The staff at this property was excellent. Everyone was friendly and helpful. Did not like that the bathroom was in the room of the suite as opposed to an area that is accessible without going into the bedroom. The property should better specify the layout on the website.
The staff at this property was excellent. Everyone was friendly and helpful. Did not like that the bathroom was in the room of the suite as opposed to an area that is accessible without going into the bedroom. The property should better specify the layout on the website.
6
Michael
11 feb 2023
·
Se alojó 3 noches
Staff and extras were great but room conditions were subpar. Stained carpet and couches, broken shower and toilet fixtures, broken/worn out chairs, creaky bed and loud hvac.
Staff and extras were great but room conditions were subpar. Stained carpet and couches, broken shower and toilet fixtures, broken/worn out chairs, creaky bed and loud hvac.
8
Steve
20 mar 2025
·
Se alojó 1 noche
The room was nice, and the floor was quiet
The room was nice, and the floor was quiet
8
Taylor
22 sept 2025
·
Se alojó 2 noches
I had such a great experience at the Embassy Suites in St. Louis! The hotel itself was beautiful and very comfortable. The rooms were spacious with two TVs, a lounge area, fridge, microwave, and a mini kitchen—perfect for relaxing and feeling at home. The complimentary drinks and breakfast were a nice touch and made the stay even better. Also, there is parking available on site. What truly made my stay stand out was the exceptional service from Mrs. Ramona. She was so welcoming, kind, knowledgeable, and incredibly sweet. She went above and beyond to help me with multiple things I needed during my stay, and her customer service made all the difference. Because of her, I’d gladly book here again and recommend this hotel to anyone visiting St. Louis.
I had such a great experience at the Embassy Suites in St. Louis! The hotel itself was beautiful and very comfortable. The rooms were spacious with two TVs, a lounge area, fridge, microwave, and a mini kitchen—perfect for relaxing and feeling at home. The complimentary drinks and breakfast were a nice touch and made the stay even better. Also, there is parking available on site. What truly made my stay stand out was the exceptional service from Mrs. Ramona. She was so welcoming, kind, knowledgeable, and incredibly sweet. She went above and beyond to help me with multiple things I needed during my stay, and her customer service made all the difference. Because of her, I’d gladly book here again and recommend this hotel to anyone visiting St. Louis.
8
Phil
6 dic 2022
·
Se alojó 1 noche
Room was good. The bath and shower were very comfortable. The bed was not as good as our bed in our home, but nothing beats that. I did find that the remote for the TV did not work. Breakfast was great and the chef was really good. Best omlet i have ever had.
Room was good. The bath and shower were very comfortable. The bed was not as good as our bed in our home, but nothing beats that. I did find that the remote for the TV did not work. Breakfast was great and the chef was really good. Best omlet i have ever had.
6
Stacy
25 feb 2025
·
Se alojó 1 noche
This hotel has a problem with the heating, could not put the heat up and was roughly between 62-64 fahrenheit and could not get warm. Room was weirdly laid out with couch facing the wrong direction and it was stained and dirty. Chair seat for ''desk'' was completely caved in a unable to be used... Hotel needs some attention
This hotel has a problem with the heating, could not put the heat up and was roughly between 62-64 fahrenheit and could not get warm. Room was weirdly laid out with couch facing the wrong direction and it was stained and dirty. Chair seat for ''desk'' was completely caved in a unable to be used... Hotel needs some attention
10
Edgar
4 jun 2025
·
Se alojó 3 noches
The stay was ok…the room needs to be updated with new furniture
The stay was ok…the room needs to be updated with new furniture
6
Rebecca
1 abr 2025
·
Se alojó 1 noche
Although our room was not ready upon arrival, the staff responded promptly and ensured our wait was minimal. Throughout our stay, they were consistently helpful and friendly, especially when we requested additional towels and linens. While the room itself showed signs of age and had a noticeable musty odor, the property offered some notable positives, including a clean, spacious pool and a convenient location near the airport.
Although our room was not ready upon arrival, the staff responded promptly and ensured our wait was minimal. Throughout our stay, they were consistently helpful and friendly, especially when we requested additional towels and linens. While the room itself showed signs of age and had a noticeable musty odor, the property offered some notable positives, including a clean, spacious pool and a convenient location near the airport.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Servicio
El personal es descrito con frecuencia como amable y servicial, pero la respuesta a los problemas y la fiabilidad varían, con informes de sobreventa, falta de servicio de limpieza, problemas de preparación de la habitación y disputas por reembolsos.
Reseñas de huéspedes relacionadas
10
James
19 nov 2023
·
Se alojó 1 noche
Check in staff was attentive and amazing. Great feeling to be here. Happy hour staff was very respectful and kind. I was blown away. Bar staff left some to be desired. Kind but gruff. Ryan at the front desk is the star of this trip. Texted us once we were in our room, happy to help with our kids. Great job Ryan.
Check in staff was attentive and amazing. Great feeling to be here. Happy hour staff was very respectful and kind. I was blown away. Bar staff left some to be desired. Kind but gruff. Ryan at the front desk is the star of this trip. Texted us once we were in our room, happy to help with our kids. Great job Ryan.
2
Nazim
7 ago 2025
·
Se alojó 1 noche
Smelly room on check in. AC broken. Within 10 min on check in, I requested change room. She refuses to give another room until AC checked by Technician, which will take more than an hour. I asked for cancel and refund. She told me to call tomorrow to talk to manager. Called Manger Ryan next day. He refused to refund. I have filed complaint to BBB. Will not recomed this facility at all.
Smelly room on check in. AC broken. Within 10 min on check in, I requested change room. She refuses to give another room until AC checked by Technician, which will take more than an hour. I asked for cancel and refund. She told me to call tomorrow to talk to manager. Called Manger Ryan next day. He refused to refund. I have filed complaint to BBB. Will not recomed this facility at all.
2
Michaela
16 mar 2025
·
Se alojó 2 noches
We usually stay at Embassy Suites for the previous customer service and feeling of convenience when away from home. I haf 2 bookings one for my family and then one for the next day for my in laws. Upon my arrival on a Friday I out of making sure asked to make sure that the reservation for mybin laws arriving the next day was accurate and still showing in the system and was rold yes. My in laws arrived the next day at about 10am and was told they could not check in early, which was understandable stated they needed to wait until 4pm, which was fine we had games later that day where we would be out until at least 8pm. Came back to the hotel and were told that the room was no longer available. UNACCEPTABLE! The front desk attendant was very unprofessional, did not want to help come up with a solution, and called her off the clock "manager Ryan". They continued to play around and for 45 mins explain to us that the manager was "on her way" to assist us. For some reason the only "manager on duty" was a guy who explained to us that her was over food & beverage. We waited in the lobby for over 30 mins and said manager never arrived. In laws had to go to another hotel for a room. With all of this, i specifically asked for our room to get a cleaning while we were out, rooms was not up to par nor were there towels added after cleaning. I will NEVER stay at Embassy Suites-St.Louis Airport. I have left my contact information with someone this morning in hopes to be contacted by a GM SOON!
We usually stay at Embassy Suites for the previous customer service and feeling of convenience when away from home. I haf 2 bookings one for my family and then one for the next day for my in laws. Upon my arrival on a Friday I out of making sure asked to make sure that the reservation for mybin laws arriving the next day was accurate and still showing in the system and was rold yes. My in laws arrived the next day at about 10am and was told they could not check in early, which was understandable stated they needed to wait until 4pm, which was fine we had games later that day where we would be out until at least 8pm. Came back to the hotel and were told that the room was no longer available. UNACCEPTABLE! The front desk attendant was very unprofessional, did not want to help come up with a solution, and called her off the clock "manager Ryan". They continued to play around and for 45 mins explain to us that the manager was "on her way" to assist us. For some reason the only "manager on duty" was a guy who explained to us that her was over food & beverage. We waited in the lobby for over 30 mins and said manager never arrived. In laws had to go to another hotel for a room. With all of this, i specifically asked for our room to get a cleaning while we were out, rooms was not up to par nor were there towels added after cleaning. I will NEVER stay at Embassy Suites-St.Louis Airport. I have left my contact information with someone this morning in hopes to be contacted by a GM SOON!
10
T'quisha
14 ago 2025
·
Se alojó 2 noches
The staff was amazing very friendly and helpful
The staff was amazing very friendly and helpful
10
George
18 nov 2024
·
Se alojó 2 noches
All the staff were friendly. The free water bottles were convenient for us while visiting for the tournament. Our suite room had a sink, microwave, and coffee maker. We will definitely stay here again.
All the staff were friendly. The free water bottles were convenient for us while visiting for the tournament. Our suite room had a sink, microwave, and coffee maker. We will definitely stay here again.
2
Barbara
22 may 2023
·
Se alojó 1 noche
Arrived at 5:30 pm and they asked us to wait an hour because they didn’t have any rooms ready ????
Arrived at 5:30 pm and they asked us to wait an hour because they didn’t have any rooms ready ????
6
Shannon
29 may 2023
·
Se alojó 2 noches
As a family of 6, we have stayed at Embassy Suites a lot. However, this time we were disappointed. There were only two towels in our room at check-in despite the reservation having six people staying in our suite. When we asked for towels, they were never brought to our room. We had to go to the front desk the following morning to get towels. There also was no bedding for the pull-out couch. The shampoo dispenser in our bathroom was broken and despite requesting its repair three times, the problem was never resolved. The staff was polite, but didn't do well at solving any issues we had during our stay.
As a family of 6, we have stayed at Embassy Suites a lot. However, this time we were disappointed. There were only two towels in our room at check-in despite the reservation having six people staying in our suite. When we asked for towels, they were never brought to our room. We had to go to the front desk the following morning to get towels. There also was no bedding for the pull-out couch. The shampoo dispenser in our bathroom was broken and despite requesting its repair three times, the problem was never resolved. The staff was polite, but didn't do well at solving any issues we had during our stay.
2
Robert
21 may 2025
·
Se alojó 1 noche
The hotel cancelled my paid reservation - the front desk clerk said that they were overbooked and that Expedia was supposed to have called me to let me know. She said sorry for the inconvenience and good luck getting a room at any of the other hotels, because they are all booked because of the tornadoes in the area - we were left stranded with 2 babies at 10:30 at night after travelling all day and had to search for another hotel - appalled by the lack of consideration and concern. Extremely terrible service
The hotel cancelled my paid reservation - the front desk clerk said that they were overbooked and that Expedia was supposed to have called me to let me know. She said sorry for the inconvenience and good luck getting a room at any of the other hotels, because they are all booked because of the tornadoes in the area - we were left stranded with 2 babies at 10:30 at night after travelling all day and had to search for another hotel - appalled by the lack of consideration and concern. Extremely terrible service
10
Eric
24 jul 2025
·
Se alojó 2 noches
Staff was awesome, from the moment we checked in till we checked out. Front desk staff always greeted us with a smile going in/out of the hotel. Good breakfast selection, easy parking, close to restaurants and stores. Will stay at this property again if ever in the St Louis area.
Staff was awesome, from the moment we checked in till we checked out. Front desk staff always greeted us with a smile going in/out of the hotel. Good breakfast selection, easy parking, close to restaurants and stores. Will stay at this property again if ever in the St Louis area.
10
Chelsey
5 jun 2025
·
Se alojó 4 noches
Coming from Los Angeles to STL, this was the best hotel I could have chosen. The whole staff were friendly, kind, helpful and treated you like family…LITERALLY. I loved my bartenders Ms. Tammy and Mr. Bryan, they not only watched out for my and my friend but created an experience I did not want to leave. Just bcus of them I am already planning my next trip and will ONLY stay at this Embassy in STL. Thank you so much to everyone from front desk, to the breakfast crew, the hospitality team and everyone. See you soon!
Coming from Los Angeles to STL, this was the best hotel I could have chosen. The whole staff were friendly, kind, helpful and treated you like family…LITERALLY. I loved my bartenders Ms. Tammy and Mr. Bryan, they not only watched out for my and my friend but created an experience I did not want to leave. Just bcus of them I am already planning my next trip and will ONLY stay at this Embassy in STL. Thank you so much to everyone from front desk, to the breakfast crew, the hospitality team and everyone. See you soon!
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Ubicación
Conveniente para el aeropuerto y a unos 15-20 minutos del centro en coche, pero la zona no es muy transitable y el acceso por carretera puede ser complicado.
Reseñas de huéspedes relacionadas
10
Julia
20 ene 2025
·
Se alojó 1 noche
We were stuck in St. Louis because of a snow storm and this hotel was great
We were stuck in St. Louis because of a snow storm and this hotel was great
6
Sara
22 ago 2025
·
Se alojó 2 noches
The hotel was supee inconvenient to get into. You woukd have to go arpund and turn around to get into it. The place itself outside was nice but the rooms were just old and not very clean foe the price we paid.
The hotel was supee inconvenient to get into. You woukd have to go arpund and turn around to get into it. The place itself outside was nice but the rooms were just old and not very clean foe the price we paid.
8
Darren
30 jun 2025
·
Se alojó 2 noches
Nice but the roads need to be updated
Nice but the roads need to be updated
10
deanna
22 sept 2025
·
Se alojó 1 noche
Large rooms great staff breakfast was beyond expectations shuttle to the airport
Large rooms great staff breakfast was beyond expectations shuttle to the airport
6
Prescott
7 ago 2023
·
Se alojó 3 noches
The property was an "airport" location, so it was convenient to the airport, but not much else. If you had taken a shuttle from the airport and did not have a vehicle, it would be difficult to get anywhere.
The property was an "airport" location, so it was convenient to the airport, but not much else. If you had taken a shuttle from the airport and did not have a vehicle, it would be difficult to get anywhere.
6
Jennifer
4 dic 2024
·
Se alojó 1 noche
Return shuttle from the airport took forever to pick us up. Was beginning to think we were stranded in the middle of the night when we got back from our trip. Stayed here several times before due to proximity to the airport but will be looking elsewhere next trip.
Return shuttle from the airport took forever to pick us up. Was beginning to think we were stranded in the middle of the night when we got back from our trip. Stayed here several times before due to proximity to the airport but will be looking elsewhere next trip.
10
Donna
6 sept 2025
·
Se alojó 1 noche
My overnight stay with my daughter and granddaughter was wonderful. We came into St Louis for the Chris Brown concert and this hotel offered an affordable price and includes free parking. The drive to downtown St Louis for the concert wasnt bad only maybe about 15 - 20 minutes each way. The breakfast they provided this morning was very welcoming and its included in the package. We are very please with our stay.
My overnight stay with my daughter and granddaughter was wonderful. We came into St Louis for the Chris Brown concert and this hotel offered an affordable price and includes free parking. The drive to downtown St Louis for the concert wasnt bad only maybe about 15 - 20 minutes each way. The breakfast they provided this morning was very welcoming and its included in the package. We are very please with our stay.
6
Brian
9 jul 2023
·
Se alojó 2 noches
I love Embassy Suites and stay at them as often as I can when traveling for work. This was the worst one I think I've stayed at. My room clearly hadn't been cleaned well as there was trash behind the night stands when I arrived and the shampoo bottle was bone dry. The gym area is tiny compared to many other locations. The pool is fine but no hot tub like many other locations. The made to order omelette breakfast was not served at the same time as normal breakfast. I finished breakfast by 8 am both days I ate there and the station wasn't even setup. My last day I saw some omelettes being made around 9:30 though so I guess they do serve them but it's anyone's guess what time. The little "convenience store" area basically had nothing in it as well. It felt like staying at a hotel that was either about to go under or was brand new and trying to figure things out. It's not conveniently located near almost literally anything. Certainly not without a car and even if you drove, the turn in is kind of dangerous. If you want to stay at an Embassy Suites, stay at the one downtown. This felt like someone slapped an Embassy Suites sign on a Holiday Inn.
I love Embassy Suites and stay at them as often as I can when traveling for work. This was the worst one I think I've stayed at. My room clearly hadn't been cleaned well as there was trash behind the night stands when I arrived and the shampoo bottle was bone dry. The gym area is tiny compared to many other locations. The pool is fine but no hot tub like many other locations. The made to order omelette breakfast was not served at the same time as normal breakfast. I finished breakfast by 8 am both days I ate there and the station wasn't even setup. My last day I saw some omelettes being made around 9:30 though so I guess they do serve them but it's anyone's guess what time. The little "convenience store" area basically had nothing in it as well. It felt like staying at a hotel that was either about to go under or was brand new and trying to figure things out. It's not conveniently located near almost literally anything. Certainly not without a car and even if you drove, the turn in is kind of dangerous. If you want to stay at an Embassy Suites, stay at the one downtown. This felt like someone slapped an Embassy Suites sign on a Holiday Inn.
6
Rebecca
1 abr 2025
·
Se alojó 1 noche
Although our room was not ready upon arrival, the staff responded promptly and ensured our wait was minimal. Throughout our stay, they were consistently helpful and friendly, especially when we requested additional towels and linens. While the room itself showed signs of age and had a noticeable musty odor, the property offered some notable positives, including a clean, spacious pool and a convenient location near the airport.
Although our room was not ready upon arrival, the staff responded promptly and ensured our wait was minimal. Throughout our stay, they were consistently helpful and friendly, especially when we requested additional towels and linens. While the room itself showed signs of age and had a noticeable musty odor, the property offered some notable positives, including a clean, spacious pool and a convenient location near the airport.
10
Eric
24 jul 2025
·
Se alojó 2 noches
Staff was awesome, from the moment we checked in till we checked out. Front desk staff always greeted us with a smile going in/out of the hotel. Good breakfast selection, easy parking, close to restaurants and stores. Will stay at this property again if ever in the St Louis area.
Staff was awesome, from the moment we checked in till we checked out. Front desk staff always greeted us with a smile going in/out of the hotel. Good breakfast selection, easy parking, close to restaurants and stores. Will stay at this property again if ever in the St Louis area.
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
Comida
El desayuno y la recepción nocturna suelen ser lo más destacado, con artículos hechos a pedido y buena variedad, aunque algunos han experimentado una reposición deficiente, una calidad desigual de la comida o un servicio de bar ocasionalmente descortés.
Reseñas de huéspedes relacionadas
8
Clifton
2 oct 2025
·
Se alojó 1 noche
Excellent variety at breakfast buffet
Excellent variety at breakfast buffet
10
Brytnee
20 may 2025
·
Se alojó 1 noche
Easy online check in and digital key made our late arrival easy as can be! Upon arrival, we were offered free water, which was awesome! Comfortable bed, easily accessible room and basic comforts. Breakfast was decent in the morning, loved the bake to serve omelet option. All staff was friendly and welcoming. Would stay again.
Easy online check in and digital key made our late arrival easy as can be! Upon arrival, we were offered free water, which was awesome! Comfortable bed, easily accessible room and basic comforts. Breakfast was decent in the morning, loved the bake to serve omelet option. All staff was friendly and welcoming. Would stay again.
6
Joe
23 ago 2024
·
Se alojó 2 noches
Our room was not cleaned on the second day of our stay. So we had to go to the front desk for hand towels,washcloths, coffee goods. And we had assumed it would be made fresh. Then the morning we left, the breakfast was almost completely gone and there seemed to be no attempt to refresh it. The chef cooking omelet, pancakes did a great job but the food line was empty. Very disappointing.
Our room was not cleaned on the second day of our stay. So we had to go to the front desk for hand towels,washcloths, coffee goods. And we had assumed it would be made fresh. Then the morning we left, the breakfast was almost completely gone and there seemed to be no attempt to refresh it. The chef cooking omelet, pancakes did a great job but the food line was empty. Very disappointing.
4
NB
5 abr 2025
·
Se alojó 1 noche
After checking in, we were given a room that wasn’t clean. It was the room we reserved, ( wheelchair accessible sleeps 6) but was still was dirty. Beds not made, garbage everywhere, dirty towels etc… When bringing this to the attention of the front desk, all I got was a sorry and we can put you in another room. The room they offered was not big enough (slept 4). I told them that and they offered me an additional room on another floor. Wouldn’t work, the oldest child I had was 12. Not leaving them alone in a hotel room on another floor. Was told the only room that would accommodate us is reserved for another day, so we couldn’t have it. We stayed one night. After an hour, the finally spoke to a manager of House keeping that let us have the room to accommodate my group. No one was willing to roll up there sleeves and clean a room to accommodate a wheelchair user and family. They were going to let us walk out the door and be on our own. Finally get to the room, and it was still not clean, beds were made, trash taken out, but room was dirty, floors were sticky. By far the worst Hilton I have ever stayed at! Breakfast was not at all what was expected by reviews either. Bacon was raw, eggs were watery, and fruit was not ripe yet. The people at breakfast were incredibly nice and attentive with clearing plates and keeping food out. Food just wasn’t great, especially fora Hilton! I will not be staying there again.
After checking in, we were given a room that wasn’t clean. It was the room we reserved, ( wheelchair accessible sleeps 6) but was still was dirty. Beds not made, garbage everywhere, dirty towels etc… When bringing this to the attention of the front desk, all I got was a sorry and we can put you in another room. The room they offered was not big enough (slept 4). I told them that and they offered me an additional room on another floor. Wouldn’t work, the oldest child I had was 12. Not leaving them alone in a hotel room on another floor. Was told the only room that would accommodate us is reserved for another day, so we couldn’t have it. We stayed one night. After an hour, the finally spoke to a manager of House keeping that let us have the room to accommodate my group. No one was willing to roll up there sleeves and clean a room to accommodate a wheelchair user and family. They were going to let us walk out the door and be on our own. Finally get to the room, and it was still not clean, beds were made, trash taken out, but room was dirty, floors were sticky. By far the worst Hilton I have ever stayed at! Breakfast was not at all what was expected by reviews either. Bacon was raw, eggs were watery, and fruit was not ripe yet. The people at breakfast were incredibly nice and attentive with clearing plates and keeping food out. Food just wasn’t great, especially fora Hilton! I will not be staying there again.
10
TED
29 jul 2025
·
Se alojó 3 noches
BREAKFAST, 5:30 EMBASSY SNACK TIME, & BEAUTIFUL STAFF
BREAKFAST, 5:30 EMBASSY SNACK TIME, & BEAUTIFUL STAFF
6
Allison
1 jul 2024
·
Se alojó 2 noches
We went as a family of 5 I had 3 kids with me. We arrived at 4 after being at the zoo all day wanting to cool off before dinner and they didn’t have our room ready the front desk women asked me to come back in 30 minutes, all 3 of my kids were asleep in the back of the car and we had no where to take them. I explained that to her and about 10 minutes later she had the room ready but it wasn’t a great impression with service after that. We had to use the pull out couch in the room I went to the front desk asked for sheets and pillows for the bed which they told me they had no extra pillows in the hotel at the moment. I let that go and she told me someone would take the sheets up we played in the pool for about an hour went back up and had no sheets I called down and asked if someone could bring them up or if I could come get them so we could start getting ready for bed and she asked me to come get them from the front desk so I had to leave our room again to go get those sheets. The last night we stayed we wanted to eat at the hotel restaurant, I was told we had to order from the bar. When I went to order our food the bartender was just completely annoyed with us and made sure we knew it. She was nicer when she brought the food to the table with the kids present but I’m unsure why she was so annoyed at us ordering food when the hotel advertises the “restaurant “. The room was clean the breakfast was good the service was just lacking in every aspect possible to me.
We went as a family of 5 I had 3 kids with me. We arrived at 4 after being at the zoo all day wanting to cool off before dinner and they didn’t have our room ready the front desk women asked me to come back in 30 minutes, all 3 of my kids were asleep in the back of the car and we had no where to take them. I explained that to her and about 10 minutes later she had the room ready but it wasn’t a great impression with service after that. We had to use the pull out couch in the room I went to the front desk asked for sheets and pillows for the bed which they told me they had no extra pillows in the hotel at the moment. I let that go and she told me someone would take the sheets up we played in the pool for about an hour went back up and had no sheets I called down and asked if someone could bring them up or if I could come get them so we could start getting ready for bed and she asked me to come get them from the front desk so I had to leave our room again to go get those sheets. The last night we stayed we wanted to eat at the hotel restaurant, I was told we had to order from the bar. When I went to order our food the bartender was just completely annoyed with us and made sure we knew it. She was nicer when she brought the food to the table with the kids present but I’m unsure why she was so annoyed at us ordering food when the hotel advertises the “restaurant “. The room was clean the breakfast was good the service was just lacking in every aspect possible to me.
10
Ashley shantel
27 sept 2024
·
Se alojó 2 noches
The breakfast was wonderful. The bartender was awesome
The breakfast was wonderful. The bartender was awesome
10
Cheryl
20 oct 2025
·
Se alojó 2 noches
Loved happy hour. We didn't eat breakfast.
Loved happy hour. We didn't eat breakfast.
10
Kenneth Deaundra
31 ago 2024
·
Se alojó 2 noches
This was my second stay at this property the complimentary happy hour drink package and breakfast was top tier. I will definitely be booking again
This was my second stay at this property the complimentary happy hour drink package and breakfast was top tier. I will definitely be booking again
10
Darin
13 nov 2024
·
Se alojó 2 noches
Breakfast was amazing. Great staff
Breakfast was amazing. Great staff
¿Te ha sido útil?
Resumen generado por IA en función de reseñas recientes de los huéspedes.
8
Maurice
12 sept 2026
·
Se alojó 2 noches
Breakfast was good, Has a chef there to cook your order on some breakfast.
Breakfast was good, Has a chef there to cook your order on some breakfast.
4
Janeen
8 sept 2026
·
Se alojó 1 noche
Very hot hotel. Very dusty. Housekeeping needs to do a better job.
Very hot hotel. Very dusty. Housekeeping needs to do a better job.
4
Debra
30 ago 2026
·
Se alojó 3 noches
The furniture, fixtures and carpet were very worn and outdated in the room. Breakfast was okay.
The furniture, fixtures and carpet were very worn and outdated in the room. Breakfast was okay.
10
James
1 ago 2026
·
Se alojó 3 noches
staff and breakfast were great
staff and breakfast were great
10
Regina
12 jul 2026
·
Se alojó 2 noches
Great breakfast and friendly staff.
Great breakfast and friendly staff.
Política del establecimiento
Instrucciones para la entrada
Todo lo que necesitas saber para hacer el check-in sin problemas.
Ver másEntrada
Salida
De 15:00 a 00:00
Antes de la(s) 11:00
¿Tienes una pregunta?
Las respuestas instantáneas de IA se basan en la información del hotel.
Precios para las próximas fechas
octubre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
noviembre 2026
DO | LU | MA | MI | JU | VI | SA |
|---|---|---|---|---|---|---|
Más barato
Más caro
Precio medio por noche de las ofertas, con impuestos y tarifas.
Precios en USD para 2 huéspedes, actualizados a diario.
- 2026-10-30: 192.06516050567626USD
- 2026-10-31: 192.06516050567626USD
- 2026-11-01: 143.86628606262207USD
- 2026-11-02: 143.81385045242308USD
- 2026-11-03: 167.67706242904663USD
- 2026-11-04: 161.54826794815062USD
- 2026-11-05: 156.89596245727537USD
- 2026-11-06: 368.54342128448485USD
- 2026-11-07: 202.55630027236938USD
- 2026-11-08: 147.897314201355USD
- 2026-11-09: 143.92508164901733USD
- 2026-11-10: 147.139263167572USD
- 2026-11-11: 143.7367955795288USD
- 2026-11-12: 144.094287789917USD
- 2026-11-13: 142.9775306793213USD
- 2026-11-14: 142.5533442024231USD
- 2026-11-15: 144.1091619277954USD
- 2026-11-16: 144.70093035812377USD
- 2026-11-17: 147.53573587722778USD
- 2026-11-18: 144.99547248153686USD
- 2026-11-19: 140.69037552986146USD
- 2026-11-20: 131.08335793800353USD
- 2026-11-21: 131.283560414505USD
- 2026-11-22: 135.54732606925964USD
- 2026-11-23: 135.2239503440857USD
- 2026-11-24: 138.55949286003113USD
- 2026-11-25: 134.4842868221283USD
- 2026-11-26: 135.23739690666198USD
- 2026-11-27: 131.283560414505USD
- 2026-11-28: 131.33735521316527USD
- 2026-11-29: 135.54732606925964USD
- 2026-11-30: 142.57570669937132USD
- 2026-12-01: 147.53573587722778USD
- 2026-12-02: 143.57976229629517USD
- 2026-12-03: 143.57976229629517USD
- 2026-12-04: 165.44806173934936USD
- 2026-12-05: 165.44806173934936USD
- 2026-12-06: 143.57976229629517USD
- 2026-12-07: 144.99547248153686USD
- 2026-12-08: 147.31409412612913USD
- 2026-12-09: 156.91360626220703USD
- 2026-12-10: 146.64183438415526USD
- 2026-12-11: 131.35038290634154USD
- 2026-12-12: 129.10490953636167USD
- 2026-12-13: 135.59753055877684USD
- 2026-12-14: 144.583817893219USD
- 2026-12-15: 141.5716511024475USD
- 2026-12-16: 144.99547248153686USD
- 2026-12-17: 148.39922232284545USD
- 2026-12-18: 131.35038290634154USD
- 2026-12-19: 131.35038290634154USD
- 2026-12-20: 135.59753055877684USD
- 2026-12-21: 144.99547248153686USD
- 2026-12-22: 144.9578597190857USD
- 2026-12-23: 140.72825329132078USD
- 2026-12-24: 143.57976229629517USD
- 2026-12-25: 131.35038290634154USD
- 2026-12-26: 131.35038290634154USD
- 2026-12-27: 135.59753055877684USD
- 2026-12-28: 144.583817893219USD
- 2026-12-29: 144.583817893219USD
- 2026-12-30: 163.50260998840332USD
Este alojamiento ofrece un servicio de traslado desde el aeropuerto. Los huéspedes deberán proporcionar al alojamiento los datos de su llegada a través de la información de contacto que figura en la confirmación de la reserva. Si tienes previsto llegar después de las 00:00, ponte en contacto con el alojamiento con antelación a través de los datos que figuran en la confirmación de reserva. Los huéspedes recibirán los detalles de la cerradura electrónica. La información proporcionada por el alojamiento puede traducirse con herramientas de traducción automática.
El check in debe realizarlo alguien que tenga al menos 21 años.
- Puede aplicarse un recargo por cada persona adicional, según la política del alojamiento.
- A tu llegada, pueden pedirte un documento de identidad oficial con foto y una tarjeta de crédito o débito, o un depósito en efectivo, para cubrir los gastos imprevistos.
- No se garantizan las solicitudes especiales, que están sujetas a disponibilidad en el momento de la llegada y pueden suponer un recargo adicional.
- El nombre de la tarjeta de crédito utilizada a la llegada para pagar gastos adicionales debe corresponderse con el nombre principal que figura en la reserva de la habitación.
- Este alojamiento acepta tarjetas de crédito y tarjetas de débito. No se aceptan pagos en efectivo.
- Entre los elementos de seguridad de este alojamiento, se incluyen los siguientes: detector de monóxido de carbono, extintor, detector de humo, sistema de seguridad, botiquín de primeros auxilios y barreras de seguridad en las ventanas.
- El alojamiento afirma que sigue las medidas de limpieza y desinfección de CleanStay (Hilton).
- Piscina disponible de 07:00 a 23:00.
- Solo se permite el acceso a las habitaciones a los huéspedes registrados en el hotel.
- Hay habitaciones comunicadas o contiguas, sujetas a disponibilidad. Es posible solicitarlas directamente al alojamiento, a través de los datos de contacto que figuran en la confirmación de reserva.
- Es posible realizar el registro de entrada sin contacto personal y el registro de salida sin contacto personal.
- Este alojamiento acepta huéspedes de cualquier orientación sexual e identidad de género (LGTBQ+ friendly).
- Tasa por uso de wifi en las habitaciones: 9.95 USD (tarifa sujeta a cambios)
- Mascotas: 75 USD por alojamiento, por estancia
- No se cobran tasas por los animales de servicio
- Cargo por registro de entrada temprana: 100.00 USD.
- El registro de salida tardía tiene un coste adicional (sujeto a disponibilidad)
La lista anterior puede estar incompleta. Además, es posible que los impuestos no estén incluidos. Importes sujetos a cambios.
Servicios populares
Servicio de lavandería
Ascensor
Centro de negocios
Caja fuerte
Campo de golf (cercano)
Consigna de equipajes
General
Máquinas expendedoras
Desayuno gratuito
Assistive Listening Devices Available
Coffee/Tea in Common Areas
Handrails in Stairways
Smoke-Free Property
Stair-Free Path to Entrance
Valet For Wheelchair-Equipped Vehicle
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Wheelchairs Available (on site)
Aparcamiento
Airport Transportation (free)
Area Shuttle (free)
Parking (Self) (free)
Parking (Uncovered)
Servicios
Centro de negocios
Ascensor
Caja fuerte
Servicio de lavandería
Consigna de equipajes
Registros de entrada y salida exprés
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Conference Space
Reception (free)
Gift Shops or Newsstand
Grocery/Convenience Store
Laundry Facilities
Wedding Services
Well-Lit Path to Entrance
Actividades
Campo de golf (cercano)
Fitness Center (24-hour)
Newspapers in Lobby (free)
Television in Common Areas
Internet
WiFi gratuito
Internet (Wired) (free)