Embassy Suites by Hilton St. Louis Airport
168 $US
/nuit
Moyenne pour octobre
Prix pour Embassy Suites by Hilton St. Louis Airport
Sélectionnez les dates pour voir les prix et les disponibilités
168 $US
/nuit
Moyenne pour octobre
Prix moyens mensuels
À Embassy Suites by Hilton St. Louis Airport, les prix par nuit s'élèvent en moyenne à 132 $US pendant le mois le moins cher (décembre) et à 187 $US pendant le mois le plus cher (juin), sur la base des 12 derniers mois.
| Mois | Prix moyen |
|---|---|
| janvier | 147 $US |
| février | 151 $US |
| mars | 157 $US |
| avril | 180 $US |
| mai | 155 $US |
| juin | 187 $US |
| juillet | 181 $US |
| août | 158 $US |
| septembre | 177 $US |
| octobre | 168 $US |
| novembre | 156 $US |
| décembre | 132 $US |
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oct. · 168 $US
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Le plus cher : juin (env. 187 $US)
Le moins cher : décembre (env. 132 $US)
À propos de cet établissement
N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez ég...
Équipements
N'hésitez pas à profiter des nombreuses infrastructures de loisirs à disposition et qui incluent notamment une piscine couverte et une salle de fitness ouverte 24 h/24. Parmi les équipements et services offerts par cet hôtel vous trouvez également l'accès Wi-Fi à Internet gratuit, une boutique de souvenirs/un kiosque à journaux et un service d'organisation de mariages. Grimpez à bord de la navette gratuite et rejoignez plusieurs destinations dans un rayon de 2 miles.
Services de l'établissement
Les équipements et services proposés incluent l'accès à internet gratuit à Internet, un centre d'affaires ouvert 24 h/24 et un service d'arrivée express. Si vous devez organiser une réunion à Bridgeton, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 307 mètres carrés et comprenant un espace de conférence et 7 des salles de réunion. Une navette vers et depuis l'aéroport est proposée gratuitement (24 h/24).
Repas
Vous profiterez de repas savoureux à Anne Morrows , le restaurant de Embassy Suites by Hilton St. Louis Airport qui dispose également d'une épicerie. Pour un maximum de convivialité, l'hébergement vous invite à participer à une réception gratuite. L'hébergement vous invite à rejoindre son bar/salon pour une petite pause bien méritée. Un petit déjeuner complet gratuit est servi en semaine de 07 h 00 à 10 h 30 et le week-end de 07 h 00 à 10 h 30.
Chambres
Choisissez une des 163 chambres dotées d'une télévision à écran plat. L'accès Wi-Fi à Internet (en supplément) vous permet de rester en contact avec le reste du monde et votre divertissement est assuré par des chaînes par câble. Une salle de bain privée avec des articles de toilette gratuits et un sèche-cheveux est à votre disposition. Les équipements et services offerts par l'hébergement comprennent un coffre-fort et un bureau, mais aussi un téléphone avec des appels locaux gratuits.
Emplacement
Bridgeton ne manque pas de choses à découvrir ; Embassy Suites by Hilton St. Louis Airport vous fait profiter d'un séjour non loin de l'aéroport et se trouve à moins de 10 minutes en voiture de Hollywood Casino Amphitheatre et de Ameristar Casino St. Charles. Cet hôtel se trouve à 17,3 km de St. Louis Zoo et à 14,2 km de Université Washington.
À proximité
Maison-musée Payne-Gentry Historical House(1.2 miles)
Hôpital de réhabilitation SSM Health(2.8 miles)
Westport Plaza(4.4 miles)
St. Louis Car Museum (musée de l'automobile)(5.4 miles)
Woodson Road Dog Park(5.4 miles)
Hollywood Casino Amphitheatre(5.5 miles)
Centene Community Ice Center(6.6 miles)
St Charles Convention Center(6.8 miles)
Ameristar Casino St. Charles(6.9 miles)
Théâtre Blanche M. Touhill Performing Arts Center(6.9 miles)
Hollywood Casino(7 miles)
Musée Lewis & Clark Boathouse and Nature Center(7 miles)
Club de golf de Creve Coeur(7.1 miles)
Frontier Park(7.2 miles)
SSM Health St. Joseph Hospital(7.3 miles)
Aéroport international de Lambert-St. Louis (STL)(2.8 miles)
Aéroport de Spirit of St. Louis (SUS)(21 miles)
Blanchisserie
Ascenseur
Centre d'affaires
Coffre-fort
Parcours de golf (à proximité)
Consigne à bagage
Emplacement
11237 Lone Eagle Dr, Saint-Louis, Missouri, États-Unis d’Amérique
Maison-musée Payne-Gentry Historical House (1.2 miles)
Hôpital de réhabilitation SSM Health (2.8 miles)
Westport Plaza (4.4 miles)
St. Louis Car Museum (musée de l'automobile) (5.4 miles)
Woodson Road Dog Park (5.4 miles)
Hollywood Casino Amphitheatre (5.5 miles)
Options de chambre
11
Suite, 2 grands lits, accessible aux personnes à mobilité réduite (Mobility and Hearing)
Détails de la chambre
2 Grands Lits Doubles
Couchages 6
325 ft²
ClimatisationChauffageSalon séparé
6
Premium Room, 1 Queen Bed, Accessible, Bathtub (Mobility & Hearing)
Détails de la chambre
1 Grand Lit Double
Couchages 4
400 ft²
ClimatisationChauffageSalon séparé
11
Suite, 1 très grand lit et 1 canapé-lit, four à micro-ondes
Détails de la chambre
1 Très Grand Lit Double
et 1 Canapé-Lit
Couchages 4
400 ft²
ClimatisationChauffageSalon séparé
10
Suite, 2 grands lits, accessible aux personnes à mobilité réduite (Mobility & Hearing)
Détails de la chambre
2 Grands Lits Doubles
Couchages 6
325 ft²
ClimatisationChauffageSalon séparé
7
Suite, plusieurs lits, four à micro-ondes
Détails de la chambre
2 Grands Lits Doubles
et 1 Canapé-Lit
Couchages 6
325 ft²
ClimatisationChauffageSalon séparé
7
Chambre, 1 très grand lit
Détails de la chambre
1 Très Grand Lit Double
Couchages 2
400 ft²
ClimatisationChauffageSalon séparé
10
Suite, 1 très grand lit, accessible aux personnes malentendantes, four à micro-ondes
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
300 ft²
ClimatisationChauffageSalon séparé
8
Suite Premium, 1 très grand lit, non-fumeurs
Détails de la chambre
1 Très Grand Lit Double
Couchages 4
400 ft²
ClimatisationChauffageSalon séparé
7
Suite, 2 grands lits, accessible aux personnes malentendantes, four à micro-ondes
Détails de la chambre
2 Grands Lits Doubles
Couchages 6
300 ft²
ClimatisationChauffageSalon séparé
9
Chambre, 1 grand lit, accessible aux personnes à mobilité réduite (Mobility and Hearing)
Détails de la chambre
1 Grand Lit Double
Couchages 4
325 ft²
ClimatisationChauffageSalon séparé
Avis des voyageurs sur Embassy Suites by Hilton St. Louis Airport
7.2
Bien
Basé sur 1 000 avis vérifiés
Qui séjourne ici ?
Affaires
28%
Couples
14%
Familles
47%
Groupes
6%
Solo
3%
Ce qu'en disent des voyageurs
Résumé généré par l'IA basé sur les avis récents des voyageurs
Les avis sur l'Embassy Suites by Hilton St. Louis Airport soulignent le personnel accueillant et les suites spacieuses, tout en notant des inconvénients récurrents tels que le mobilier démodé, un service de ménage inégal, des problèmes d'entretien tels que des odeurs ou des accessoires cassés, et des difficultés occasionnelles à l'enregistrement ou avec les réservations.
Lire plusCes informations vous ont-elles été utiles ?
Ce qu'en disent des voyageurs
Les avis sur l'Embassy Suites by Hilton St. Louis Airport soulignent le personnel accueillant et les suites spacieuses, tout en notant des inconvénients récurrents tels que le mobilier démodé, un service de ménage inégal, des problèmes d'entretien tels que des odeurs ou des accessoires cassés, et des difficultés occasionnelles à l'enregistrement ou avec les réservations.
Les avis concernant la propreté sont partagés : certains signalent des tapis tachés, des odeurs de moisi ou de fumée, et, dans quelques cas, la présence de parasites ou de moisissures, tandis que d'autres décrivent des chambres très propres. Le petit-déjeuner et la réception du soir sont fréquemment appréciés, bien que le réapprovisionnement, la qualité et le service au bar varient. La piscine intérieure et la navette aéroport apportent un confort, mais l'état/les horaires de la piscine, les temps d'attente pour la navette et l'accès routier difficile suscitent des commentaires mitigés. Attendez-vous à la commodité de l'aéroport et à des équipements généreux, mais à un entretien variable.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Équipements
Les équipements comprennent une piscine intérieure, un bar avec réception le soir et une navette aéroport. Les clients font état d'expériences mitigées en ce qui concerne la propreté de la piscine ou les horaires, les temps d'attente de la navette, et notent des installations datées et une petite salle de sport.
Avis de voyageur à ce sujet
4
Leslie
28 mars 2023
·
A séjourné 1 nuit
They didnt have any extra pillows, no toilet paper, no sheets, pillows or blankets for the hide a bed..... pool was closed because someone got sick in it.
They didnt have any extra pillows, no toilet paper, no sheets, pillows or blankets for the hide a bed..... pool was closed because someone got sick in it.
10
deanna
22 sept. 2025
·
A séjourné 1 nuit
Large rooms great staff breakfast was beyond expectations shuttle to the airport
Large rooms great staff breakfast was beyond expectations shuttle to the airport
8
Janice
10 déc. 2023
·
A séjourné 1 nuit
The hotel was clean and staff were very friendly and helpful. The area by the kitchen smelled like sewage after checking in but the next morning the smell was gone. The pool was nice and clean, a bit cold but enjoyable.
The hotel was clean and staff were very friendly and helpful. The area by the kitchen smelled like sewage after checking in but the next morning the smell was gone. The pool was nice and clean, a bit cold but enjoyable.
2
Nikki
28 juil. 2025
·
A séjourné 1 nuit
This hotel was not worth the price we paid for one night . We get there to check in ask what time the pool closes she told us that it closed at 11 we checked in around 630 she told us the pool was closed for 15 minutes so we left for a few came back got dressed to swim and went down to the pool . We only got to swim for about 20 minutes before the closed the pool at 9 2 hours early . The guy locking up was very rude also. The pool wasn’t the cleanest either . When we Went up to our room the room after check in went it and it was very dirty didn’t looked like it had been cleaned from previous guests. The fridge smelled awful like rotten food. The toilet was clogged we had to ask for a plunger and plunge the toilet every-time someone used the bathroom . The sofa bed didn’t have any sheets on it and there was dirt on the top of it we had to shake off and when we lifted it up there was a really nasty looking stain on the bottom. The walls had writing on them and some kind of brown stuff in the bathroom . Room was just very unsanitary and was very dissatisfied I paid so much for a terrible room . It was also very hot in the room the air conditioning didn’t work properly we had it set to 70 and it was almost 80 degrees in our room . The desk staff was very helpful and nice .
This hotel was not worth the price we paid for one night . We get there to check in ask what time the pool closes she told us that it closed at 11 we checked in around 630 she told us the pool was closed for 15 minutes so we left for a few came back got dressed to swim and went down to the pool . We only got to swim for about 20 minutes before the closed the pool at 9 2 hours early . The guy locking up was very rude also. The pool wasn’t the cleanest either . When we Went up to our room the room after check in went it and it was very dirty didn’t looked like it had been cleaned from previous guests. The fridge smelled awful like rotten food. The toilet was clogged we had to ask for a plunger and plunge the toilet every-time someone used the bathroom . The sofa bed didn’t have any sheets on it and there was dirt on the top of it we had to shake off and when we lifted it up there was a really nasty looking stain on the bottom. The walls had writing on them and some kind of brown stuff in the bathroom . Room was just very unsanitary and was very dissatisfied I paid so much for a terrible room . It was also very hot in the room the air conditioning didn’t work properly we had it set to 70 and it was almost 80 degrees in our room . The desk staff was very helpful and nice .
6
Jennifer
4 déc. 2024
·
A séjourné 1 nuit
Return shuttle from the airport took forever to pick us up. Was beginning to think we were stranded in the middle of the night when we got back from our trip. Stayed here several times before due to proximity to the airport but will be looking elsewhere next trip.
Return shuttle from the airport took forever to pick us up. Was beginning to think we were stranded in the middle of the night when we got back from our trip. Stayed here several times before due to proximity to the airport but will be looking elsewhere next trip.
6
Margaree
20 mars 2023
·
A séjourné 1 nuit
Staff was very pleasant but hotel needs updating. Mold in window of room. Sofa bed needs to be replaced. No towels in pool area. Breakfast was great
Staff was very pleasant but hotel needs updating. Mold in window of room. Sofa bed needs to be replaced. No towels in pool area. Breakfast was great
6
Brian
9 juil. 2023
·
A séjourné 2 nuits
I love Embassy Suites and stay at them as often as I can when traveling for work. This was the worst one I think I've stayed at. My room clearly hadn't been cleaned well as there was trash behind the night stands when I arrived and the shampoo bottle was bone dry. The gym area is tiny compared to many other locations. The pool is fine but no hot tub like many other locations. The made to order omelette breakfast was not served at the same time as normal breakfast. I finished breakfast by 8 am both days I ate there and the station wasn't even setup. My last day I saw some omelettes being made around 9:30 though so I guess they do serve them but it's anyone's guess what time. The little "convenience store" area basically had nothing in it as well. It felt like staying at a hotel that was either about to go under or was brand new and trying to figure things out. It's not conveniently located near almost literally anything. Certainly not without a car and even if you drove, the turn in is kind of dangerous. If you want to stay at an Embassy Suites, stay at the one downtown. This felt like someone slapped an Embassy Suites sign on a Holiday Inn.
I love Embassy Suites and stay at them as often as I can when traveling for work. This was the worst one I think I've stayed at. My room clearly hadn't been cleaned well as there was trash behind the night stands when I arrived and the shampoo bottle was bone dry. The gym area is tiny compared to many other locations. The pool is fine but no hot tub like many other locations. The made to order omelette breakfast was not served at the same time as normal breakfast. I finished breakfast by 8 am both days I ate there and the station wasn't even setup. My last day I saw some omelettes being made around 9:30 though so I guess they do serve them but it's anyone's guess what time. The little "convenience store" area basically had nothing in it as well. It felt like staying at a hotel that was either about to go under or was brand new and trying to figure things out. It's not conveniently located near almost literally anything. Certainly not without a car and even if you drove, the turn in is kind of dangerous. If you want to stay at an Embassy Suites, stay at the one downtown. This felt like someone slapped an Embassy Suites sign on a Holiday Inn.
10
Kenneth Deaundra
31 août 2024
·
A séjourné 2 nuits
This was my second stay at this property the complimentary happy hour drink package and breakfast was top tier. I will definitely be booking again
This was my second stay at this property the complimentary happy hour drink package and breakfast was top tier. I will definitely be booking again
6
Jimmy
21 mai 2024
·
A séjourné 3 nuits
Power outage for over 8 hours the morning of Mother's day. Room was not cleaned, power came up at 1pm, miss one of our functions because no hot water. Next day we left at 10:30am came back at 6pm room was still not cleaned. Two days in a row, gave them a pass the first day because of the power.
Power outage for over 8 hours the morning of Mother's day. Room was not cleaned, power came up at 1pm, miss one of our functions because no hot water. Next day we left at 10:30am came back at 6pm room was still not cleaned. Two days in a row, gave them a pass the first day because of the power.
10
ASHISH KUMAR
16 sept. 2025
·
A séjourné 2 nuits
Bar was good.
Bar was good.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Propreté
La propreté est inégale, de nombreux clients signalant des chambres sales, des taches, des odeurs et la présence occasionnelle de parasites ou de moisissures ; certains clients ont également fait part d'espaces très propres.
Avis de voyageur à ce sujet
4
NB
5 avr. 2025
·
A séjourné 1 nuit
After checking in, we were given a room that wasn’t clean. It was the room we reserved, ( wheelchair accessible sleeps 6) but was still was dirty. Beds not made, garbage everywhere, dirty towels etc… When bringing this to the attention of the front desk, all I got was a sorry and we can put you in another room. The room they offered was not big enough (slept 4). I told them that and they offered me an additional room on another floor. Wouldn’t work, the oldest child I had was 12. Not leaving them alone in a hotel room on another floor. Was told the only room that would accommodate us is reserved for another day, so we couldn’t have it. We stayed one night. After an hour, the finally spoke to a manager of House keeping that let us have the room to accommodate my group. No one was willing to roll up there sleeves and clean a room to accommodate a wheelchair user and family. They were going to let us walk out the door and be on our own. Finally get to the room, and it was still not clean, beds were made, trash taken out, but room was dirty, floors were sticky. By far the worst Hilton I have ever stayed at! Breakfast was not at all what was expected by reviews either. Bacon was raw, eggs were watery, and fruit was not ripe yet. The people at breakfast were incredibly nice and attentive with clearing plates and keeping food out. Food just wasn’t great, especially fora Hilton! I will not be staying there again.
After checking in, we were given a room that wasn’t clean. It was the room we reserved, ( wheelchair accessible sleeps 6) but was still was dirty. Beds not made, garbage everywhere, dirty towels etc… When bringing this to the attention of the front desk, all I got was a sorry and we can put you in another room. The room they offered was not big enough (slept 4). I told them that and they offered me an additional room on another floor. Wouldn’t work, the oldest child I had was 12. Not leaving them alone in a hotel room on another floor. Was told the only room that would accommodate us is reserved for another day, so we couldn’t have it. We stayed one night. After an hour, the finally spoke to a manager of House keeping that let us have the room to accommodate my group. No one was willing to roll up there sleeves and clean a room to accommodate a wheelchair user and family. They were going to let us walk out the door and be on our own. Finally get to the room, and it was still not clean, beds were made, trash taken out, but room was dirty, floors were sticky. By far the worst Hilton I have ever stayed at! Breakfast was not at all what was expected by reviews either. Bacon was raw, eggs were watery, and fruit was not ripe yet. The people at breakfast were incredibly nice and attentive with clearing plates and keeping food out. Food just wasn’t great, especially fora Hilton! I will not be staying there again.
10
Robin
11 sept. 2025
·
A séjourné 2 nuits
very clean
very clean
6
Kristen
14 nov. 2025
·
A séjourné 1 nuit
The room had a tear on the couch, I had to go downstairs to get the bedding, there was a quarter size stain on the towel, the bathroom needed sweeping.
The room had a tear on the couch, I had to go downstairs to get the bedding, there was a quarter size stain on the towel, the bathroom needed sweeping.
2
Faisal
14 mai 2025
·
A séjourné 2 nuits
Stayed for 2 nights, room service didn't show up any day, rooms are dirty, overall cleanness is terrible
Stayed for 2 nights, room service didn't show up any day, rooms are dirty, overall cleanness is terrible
10
Rachel
8 juil. 2025
·
A séjourné 2 nuits
Beds were nice and comfortable, friendly staff and very clean! Enjoyed breakfast as well
Beds were nice and comfortable, friendly staff and very clean! Enjoyed breakfast as well
2
Diana
27 sept. 2023
·
A séjourné 2 nuits
Stay away from this hotel! It’s absolutely disgusting and dirty. When we arrived, we noticed the flood and elevator were dirty and smell but didn’t think much of it. The room the gave us had this terrible smell between humidity and weed. I asked for another room, they sent me to one that the key was not working, then to another one that was even worse. It was late and diced to stay for the night, we had been traveling and exhausted. The bed my husband sleep in has bug beds and the 3 of us had the worst allergy for the humidity. One of the beds had dirty linens and didn’t include enough towels for all gets. When we requested another towel and fresh linens and the Staff said no clean ones in the entire hotel. We decided to leave even when we had paid for another night.
Stay away from this hotel! It’s absolutely disgusting and dirty. When we arrived, we noticed the flood and elevator were dirty and smell but didn’t think much of it. The room the gave us had this terrible smell between humidity and weed. I asked for another room, they sent me to one that the key was not working, then to another one that was even worse. It was late and diced to stay for the night, we had been traveling and exhausted. The bed my husband sleep in has bug beds and the 3 of us had the worst allergy for the humidity. One of the beds had dirty linens and didn’t include enough towels for all gets. When we requested another towel and fresh linens and the Staff said no clean ones in the entire hotel. We decided to leave even when we had paid for another night.
2
Nikki
28 juil. 2025
·
A séjourné 1 nuit
This hotel was not worth the price we paid for one night . We get there to check in ask what time the pool closes she told us that it closed at 11 we checked in around 630 she told us the pool was closed for 15 minutes so we left for a few came back got dressed to swim and went down to the pool . We only got to swim for about 20 minutes before the closed the pool at 9 2 hours early . The guy locking up was very rude also. The pool wasn’t the cleanest either . When we Went up to our room the room after check in went it and it was very dirty didn’t looked like it had been cleaned from previous guests. The fridge smelled awful like rotten food. The toilet was clogged we had to ask for a plunger and plunge the toilet every-time someone used the bathroom . The sofa bed didn’t have any sheets on it and there was dirt on the top of it we had to shake off and when we lifted it up there was a really nasty looking stain on the bottom. The walls had writing on them and some kind of brown stuff in the bathroom . Room was just very unsanitary and was very dissatisfied I paid so much for a terrible room . It was also very hot in the room the air conditioning didn’t work properly we had it set to 70 and it was almost 80 degrees in our room . The desk staff was very helpful and nice .
This hotel was not worth the price we paid for one night . We get there to check in ask what time the pool closes she told us that it closed at 11 we checked in around 630 she told us the pool was closed for 15 minutes so we left for a few came back got dressed to swim and went down to the pool . We only got to swim for about 20 minutes before the closed the pool at 9 2 hours early . The guy locking up was very rude also. The pool wasn’t the cleanest either . When we Went up to our room the room after check in went it and it was very dirty didn’t looked like it had been cleaned from previous guests. The fridge smelled awful like rotten food. The toilet was clogged we had to ask for a plunger and plunge the toilet every-time someone used the bathroom . The sofa bed didn’t have any sheets on it and there was dirt on the top of it we had to shake off and when we lifted it up there was a really nasty looking stain on the bottom. The walls had writing on them and some kind of brown stuff in the bathroom . Room was just very unsanitary and was very dissatisfied I paid so much for a terrible room . It was also very hot in the room the air conditioning didn’t work properly we had it set to 70 and it was almost 80 degrees in our room . The desk staff was very helpful and nice .
6
Tracy
10 août 2025
·
A séjourné 2 nuits
Hotel was dirty. Room was outdated .
Hotel was dirty. Room was outdated .
4
Jack
30 mars 2024
·
A séjourné 1 nuit
The room was dirty upon arrival. Stains on carpet, couch and chair at the desk. I asked to be switched to a different room and they told me it would be 45 minutes before the other rooms were cleaned. I waited for an hour and a half and my family of 6 left. Very disappointed in this hotel.
The room was dirty upon arrival. Stains on carpet, couch and chair at the desk. I asked to be switched to a different room and they told me it would be 45 minutes before the other rooms were cleaned. I waited for an hour and a half and my family of 6 left. Very disappointed in this hotel.
2
Maria
25 mai 2025
·
A séjourné 1 nuit
Arrived at the property in late evening ahead of a very early departure the next morning. Found poop smeared on the accessible grab bar and wall in the bathroom and on the bathroom door handle/door. Staff came to clean it timely but I was thoroughly disgusted and could stop thinking about what else hadn’t been cleaned. Then toilet kept refilling and we couldn’t sleep due to the noise of it. There was only one other room available and it had a bad leak at the window so rainwater was leaking all around the window and the second bed was damp. Ended up having to share the one dry bed with one child while my other child slept on the foldout couch. At least the room with the window leak was quiet and we didn’t find any poop smears. Worst of all was when the night manager/staff told me, “well, if you look hard enough you’ll find poop anywhere”. I’ve never had an experience like this at an Embassy Suites before, but I’ll never stay at the St Louis Airport location again.
Arrived at the property in late evening ahead of a very early departure the next morning. Found poop smeared on the accessible grab bar and wall in the bathroom and on the bathroom door handle/door. Staff came to clean it timely but I was thoroughly disgusted and could stop thinking about what else hadn’t been cleaned. Then toilet kept refilling and we couldn’t sleep due to the noise of it. There was only one other room available and it had a bad leak at the window so rainwater was leaking all around the window and the second bed was damp. Ended up having to share the one dry bed with one child while my other child slept on the foldout couch. At least the room with the window leak was quiet and we didn’t find any poop smears. Worst of all was when the night manager/staff told me, “well, if you look hard enough you’ll find poop anywhere”. I’ve never had an experience like this at an Embassy Suites before, but I’ll never stay at the St Louis Airport location again.
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
Chambres
Les suites sont spacieuses et disposent d'un coin salon et d'une kitchenette, mais le décor et les meubles semblent démodés ; certains mentionnent des problèmes de chauffage, d'humidité, une disposition maladroite de la salle de bain et un confort de lit variable.
Avis de voyageur à ce sujet
8
Williemenia
18 mai 2024
·
A séjourné 3 nuits
In other Embassy properties the bathroom is outside of the bedroom
In other Embassy properties the bathroom is outside of the bedroom
8
Tina
6 juin 2025
·
A séjourné 1 nuit
Everything was great except the bed. I’m old, bad back, arthritis everywhere. Beds are too firm/hard
Everything was great except the bed. I’m old, bad back, arthritis everywhere. Beds are too firm/hard
10
Corey
12 avr. 2025
·
A séjourné 1 nuit
The staff at this property was excellent. Everyone was friendly and helpful. Did not like that the bathroom was in the room of the suite as opposed to an area that is accessible without going into the bedroom. The property should better specify the layout on the website.
The staff at this property was excellent. Everyone was friendly and helpful. Did not like that the bathroom was in the room of the suite as opposed to an area that is accessible without going into the bedroom. The property should better specify the layout on the website.
6
Michael
11 févr. 2023
·
A séjourné 3 nuits
Staff and extras were great but room conditions were subpar. Stained carpet and couches, broken shower and toilet fixtures, broken/worn out chairs, creaky bed and loud hvac.
Staff and extras were great but room conditions were subpar. Stained carpet and couches, broken shower and toilet fixtures, broken/worn out chairs, creaky bed and loud hvac.
8
Steve
20 mars 2025
·
A séjourné 1 nuit
The room was nice, and the floor was quiet
The room was nice, and the floor was quiet
8
Taylor
22 sept. 2025
·
A séjourné 2 nuits
I had such a great experience at the Embassy Suites in St. Louis! The hotel itself was beautiful and very comfortable. The rooms were spacious with two TVs, a lounge area, fridge, microwave, and a mini kitchen—perfect for relaxing and feeling at home. The complimentary drinks and breakfast were a nice touch and made the stay even better. Also, there is parking available on site. What truly made my stay stand out was the exceptional service from Mrs. Ramona. She was so welcoming, kind, knowledgeable, and incredibly sweet. She went above and beyond to help me with multiple things I needed during my stay, and her customer service made all the difference. Because of her, I’d gladly book here again and recommend this hotel to anyone visiting St. Louis.
I had such a great experience at the Embassy Suites in St. Louis! The hotel itself was beautiful and very comfortable. The rooms were spacious with two TVs, a lounge area, fridge, microwave, and a mini kitchen—perfect for relaxing and feeling at home. The complimentary drinks and breakfast were a nice touch and made the stay even better. Also, there is parking available on site. What truly made my stay stand out was the exceptional service from Mrs. Ramona. She was so welcoming, kind, knowledgeable, and incredibly sweet. She went above and beyond to help me with multiple things I needed during my stay, and her customer service made all the difference. Because of her, I’d gladly book here again and recommend this hotel to anyone visiting St. Louis.
8
Phil
6 déc. 2022
·
A séjourné 1 nuit
Room was good. The bath and shower were very comfortable. The bed was not as good as our bed in our home, but nothing beats that. I did find that the remote for the TV did not work. Breakfast was great and the chef was really good. Best omlet i have ever had.
Room was good. The bath and shower were very comfortable. The bed was not as good as our bed in our home, but nothing beats that. I did find that the remote for the TV did not work. Breakfast was great and the chef was really good. Best omlet i have ever had.
6
Stacy
25 févr. 2025
·
A séjourné 1 nuit
This hotel has a problem with the heating, could not put the heat up and was roughly between 62-64 fahrenheit and could not get warm. Room was weirdly laid out with couch facing the wrong direction and it was stained and dirty. Chair seat for ''desk'' was completely caved in a unable to be used... Hotel needs some attention
This hotel has a problem with the heating, could not put the heat up and was roughly between 62-64 fahrenheit and could not get warm. Room was weirdly laid out with couch facing the wrong direction and it was stained and dirty. Chair seat for ''desk'' was completely caved in a unable to be used... Hotel needs some attention
10
Edgar
4 juin 2025
·
A séjourné 3 nuits
The stay was ok…the room needs to be updated with new furniture
The stay was ok…the room needs to be updated with new furniture
6
Rebecca
1 avr. 2025
·
A séjourné 1 nuit
Although our room was not ready upon arrival, the staff responded promptly and ensured our wait was minimal. Throughout our stay, they were consistently helpful and friendly, especially when we requested additional towels and linens. While the room itself showed signs of age and had a noticeable musty odor, the property offered some notable positives, including a clean, spacious pool and a convenient location near the airport.
Although our room was not ready upon arrival, the staff responded promptly and ensured our wait was minimal. Throughout our stay, they were consistently helpful and friendly, especially when we requested additional towels and linens. While the room itself showed signs of age and had a noticeable musty odor, the property offered some notable positives, including a clean, spacious pool and a convenient location near the airport.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Service
Le personnel est souvent décrit comme aimable et serviable, mais la réactivité aux problèmes et la fiabilité varient. Des clients signalent des problèmes de surbooking, un service de ménage manquant, des problèmes de préparation des chambres et des litiges concernant les remboursements.
Avis de voyageur à ce sujet
10
James
19 nov. 2023
·
A séjourné 1 nuit
Check in staff was attentive and amazing. Great feeling to be here. Happy hour staff was very respectful and kind. I was blown away. Bar staff left some to be desired. Kind but gruff. Ryan at the front desk is the star of this trip. Texted us once we were in our room, happy to help with our kids. Great job Ryan.
Check in staff was attentive and amazing. Great feeling to be here. Happy hour staff was very respectful and kind. I was blown away. Bar staff left some to be desired. Kind but gruff. Ryan at the front desk is the star of this trip. Texted us once we were in our room, happy to help with our kids. Great job Ryan.
2
Nazim
7 août 2025
·
A séjourné 1 nuit
Smelly room on check in. AC broken. Within 10 min on check in, I requested change room. She refuses to give another room until AC checked by Technician, which will take more than an hour. I asked for cancel and refund. She told me to call tomorrow to talk to manager. Called Manger Ryan next day. He refused to refund. I have filed complaint to BBB. Will not recomed this facility at all.
Smelly room on check in. AC broken. Within 10 min on check in, I requested change room. She refuses to give another room until AC checked by Technician, which will take more than an hour. I asked for cancel and refund. She told me to call tomorrow to talk to manager. Called Manger Ryan next day. He refused to refund. I have filed complaint to BBB. Will not recomed this facility at all.
2
Michaela
16 mars 2025
·
A séjourné 2 nuits
We usually stay at Embassy Suites for the previous customer service and feeling of convenience when away from home. I haf 2 bookings one for my family and then one for the next day for my in laws. Upon my arrival on a Friday I out of making sure asked to make sure that the reservation for mybin laws arriving the next day was accurate and still showing in the system and was rold yes. My in laws arrived the next day at about 10am and was told they could not check in early, which was understandable stated they needed to wait until 4pm, which was fine we had games later that day where we would be out until at least 8pm. Came back to the hotel and were told that the room was no longer available. UNACCEPTABLE! The front desk attendant was very unprofessional, did not want to help come up with a solution, and called her off the clock "manager Ryan". They continued to play around and for 45 mins explain to us that the manager was "on her way" to assist us. For some reason the only "manager on duty" was a guy who explained to us that her was over food & beverage. We waited in the lobby for over 30 mins and said manager never arrived. In laws had to go to another hotel for a room. With all of this, i specifically asked for our room to get a cleaning while we were out, rooms was not up to par nor were there towels added after cleaning. I will NEVER stay at Embassy Suites-St.Louis Airport. I have left my contact information with someone this morning in hopes to be contacted by a GM SOON!
We usually stay at Embassy Suites for the previous customer service and feeling of convenience when away from home. I haf 2 bookings one for my family and then one for the next day for my in laws. Upon my arrival on a Friday I out of making sure asked to make sure that the reservation for mybin laws arriving the next day was accurate and still showing in the system and was rold yes. My in laws arrived the next day at about 10am and was told they could not check in early, which was understandable stated they needed to wait until 4pm, which was fine we had games later that day where we would be out until at least 8pm. Came back to the hotel and were told that the room was no longer available. UNACCEPTABLE! The front desk attendant was very unprofessional, did not want to help come up with a solution, and called her off the clock "manager Ryan". They continued to play around and for 45 mins explain to us that the manager was "on her way" to assist us. For some reason the only "manager on duty" was a guy who explained to us that her was over food & beverage. We waited in the lobby for over 30 mins and said manager never arrived. In laws had to go to another hotel for a room. With all of this, i specifically asked for our room to get a cleaning while we were out, rooms was not up to par nor were there towels added after cleaning. I will NEVER stay at Embassy Suites-St.Louis Airport. I have left my contact information with someone this morning in hopes to be contacted by a GM SOON!
10
T'quisha
14 août 2025
·
A séjourné 2 nuits
The staff was amazing very friendly and helpful
The staff was amazing very friendly and helpful
10
George
18 nov. 2024
·
A séjourné 2 nuits
All the staff were friendly. The free water bottles were convenient for us while visiting for the tournament. Our suite room had a sink, microwave, and coffee maker. We will definitely stay here again.
All the staff were friendly. The free water bottles were convenient for us while visiting for the tournament. Our suite room had a sink, microwave, and coffee maker. We will definitely stay here again.
2
Barbara
22 mai 2023
·
A séjourné 1 nuit
Arrived at 5:30 pm and they asked us to wait an hour because they didn’t have any rooms ready ????
Arrived at 5:30 pm and they asked us to wait an hour because they didn’t have any rooms ready ????
6
Shannon
29 mai 2023
·
A séjourné 2 nuits
As a family of 6, we have stayed at Embassy Suites a lot. However, this time we were disappointed. There were only two towels in our room at check-in despite the reservation having six people staying in our suite. When we asked for towels, they were never brought to our room. We had to go to the front desk the following morning to get towels. There also was no bedding for the pull-out couch. The shampoo dispenser in our bathroom was broken and despite requesting its repair three times, the problem was never resolved. The staff was polite, but didn't do well at solving any issues we had during our stay.
As a family of 6, we have stayed at Embassy Suites a lot. However, this time we were disappointed. There were only two towels in our room at check-in despite the reservation having six people staying in our suite. When we asked for towels, they were never brought to our room. We had to go to the front desk the following morning to get towels. There also was no bedding for the pull-out couch. The shampoo dispenser in our bathroom was broken and despite requesting its repair three times, the problem was never resolved. The staff was polite, but didn't do well at solving any issues we had during our stay.
2
Robert
21 mai 2025
·
A séjourné 1 nuit
The hotel cancelled my paid reservation - the front desk clerk said that they were overbooked and that Expedia was supposed to have called me to let me know. She said sorry for the inconvenience and good luck getting a room at any of the other hotels, because they are all booked because of the tornadoes in the area - we were left stranded with 2 babies at 10:30 at night after travelling all day and had to search for another hotel - appalled by the lack of consideration and concern. Extremely terrible service
The hotel cancelled my paid reservation - the front desk clerk said that they were overbooked and that Expedia was supposed to have called me to let me know. She said sorry for the inconvenience and good luck getting a room at any of the other hotels, because they are all booked because of the tornadoes in the area - we were left stranded with 2 babies at 10:30 at night after travelling all day and had to search for another hotel - appalled by the lack of consideration and concern. Extremely terrible service
10
Eric
24 juil. 2025
·
A séjourné 2 nuits
Staff was awesome, from the moment we checked in till we checked out. Front desk staff always greeted us with a smile going in/out of the hotel. Good breakfast selection, easy parking, close to restaurants and stores. Will stay at this property again if ever in the St Louis area.
Staff was awesome, from the moment we checked in till we checked out. Front desk staff always greeted us with a smile going in/out of the hotel. Good breakfast selection, easy parking, close to restaurants and stores. Will stay at this property again if ever in the St Louis area.
10
Chelsey
5 juin 2025
·
A séjourné 4 nuits
Coming from Los Angeles to STL, this was the best hotel I could have chosen. The whole staff were friendly, kind, helpful and treated you like family…LITERALLY. I loved my bartenders Ms. Tammy and Mr. Bryan, they not only watched out for my and my friend but created an experience I did not want to leave. Just bcus of them I am already planning my next trip and will ONLY stay at this Embassy in STL. Thank you so much to everyone from front desk, to the breakfast crew, the hospitality team and everyone. See you soon!
Coming from Los Angeles to STL, this was the best hotel I could have chosen. The whole staff were friendly, kind, helpful and treated you like family…LITERALLY. I loved my bartenders Ms. Tammy and Mr. Bryan, they not only watched out for my and my friend but created an experience I did not want to leave. Just bcus of them I am already planning my next trip and will ONLY stay at this Embassy in STL. Thank you so much to everyone from front desk, to the breakfast crew, the hospitality team and everyone. See you soon!
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Emplacement
Pratique pour l'aéroport et à environ 15 à 20 minutes du centre-ville en voiture, mais le quartier n'est pas très agréable pour la marche et l'accès routier peut être difficile.
Avis de voyageur à ce sujet
10
Julia
20 janv. 2025
·
A séjourné 1 nuit
We were stuck in St. Louis because of a snow storm and this hotel was great
We were stuck in St. Louis because of a snow storm and this hotel was great
6
Sara
22 août 2025
·
A séjourné 2 nuits
The hotel was supee inconvenient to get into. You woukd have to go arpund and turn around to get into it. The place itself outside was nice but the rooms were just old and not very clean foe the price we paid.
The hotel was supee inconvenient to get into. You woukd have to go arpund and turn around to get into it. The place itself outside was nice but the rooms were just old and not very clean foe the price we paid.
8
Darren
30 juin 2025
·
A séjourné 2 nuits
Nice but the roads need to be updated
Nice but the roads need to be updated
10
deanna
22 sept. 2025
·
A séjourné 1 nuit
Large rooms great staff breakfast was beyond expectations shuttle to the airport
Large rooms great staff breakfast was beyond expectations shuttle to the airport
6
Prescott
7 août 2023
·
A séjourné 3 nuits
The property was an "airport" location, so it was convenient to the airport, but not much else. If you had taken a shuttle from the airport and did not have a vehicle, it would be difficult to get anywhere.
The property was an "airport" location, so it was convenient to the airport, but not much else. If you had taken a shuttle from the airport and did not have a vehicle, it would be difficult to get anywhere.
6
Jennifer
4 déc. 2024
·
A séjourné 1 nuit
Return shuttle from the airport took forever to pick us up. Was beginning to think we were stranded in the middle of the night when we got back from our trip. Stayed here several times before due to proximity to the airport but will be looking elsewhere next trip.
Return shuttle from the airport took forever to pick us up. Was beginning to think we were stranded in the middle of the night when we got back from our trip. Stayed here several times before due to proximity to the airport but will be looking elsewhere next trip.
10
Donna
6 sept. 2025
·
A séjourné 1 nuit
My overnight stay with my daughter and granddaughter was wonderful. We came into St Louis for the Chris Brown concert and this hotel offered an affordable price and includes free parking. The drive to downtown St Louis for the concert wasnt bad only maybe about 15 - 20 minutes each way. The breakfast they provided this morning was very welcoming and its included in the package. We are very please with our stay.
My overnight stay with my daughter and granddaughter was wonderful. We came into St Louis for the Chris Brown concert and this hotel offered an affordable price and includes free parking. The drive to downtown St Louis for the concert wasnt bad only maybe about 15 - 20 minutes each way. The breakfast they provided this morning was very welcoming and its included in the package. We are very please with our stay.
6
Brian
9 juil. 2023
·
A séjourné 2 nuits
I love Embassy Suites and stay at them as often as I can when traveling for work. This was the worst one I think I've stayed at. My room clearly hadn't been cleaned well as there was trash behind the night stands when I arrived and the shampoo bottle was bone dry. The gym area is tiny compared to many other locations. The pool is fine but no hot tub like many other locations. The made to order omelette breakfast was not served at the same time as normal breakfast. I finished breakfast by 8 am both days I ate there and the station wasn't even setup. My last day I saw some omelettes being made around 9:30 though so I guess they do serve them but it's anyone's guess what time. The little "convenience store" area basically had nothing in it as well. It felt like staying at a hotel that was either about to go under or was brand new and trying to figure things out. It's not conveniently located near almost literally anything. Certainly not without a car and even if you drove, the turn in is kind of dangerous. If you want to stay at an Embassy Suites, stay at the one downtown. This felt like someone slapped an Embassy Suites sign on a Holiday Inn.
I love Embassy Suites and stay at them as often as I can when traveling for work. This was the worst one I think I've stayed at. My room clearly hadn't been cleaned well as there was trash behind the night stands when I arrived and the shampoo bottle was bone dry. The gym area is tiny compared to many other locations. The pool is fine but no hot tub like many other locations. The made to order omelette breakfast was not served at the same time as normal breakfast. I finished breakfast by 8 am both days I ate there and the station wasn't even setup. My last day I saw some omelettes being made around 9:30 though so I guess they do serve them but it's anyone's guess what time. The little "convenience store" area basically had nothing in it as well. It felt like staying at a hotel that was either about to go under or was brand new and trying to figure things out. It's not conveniently located near almost literally anything. Certainly not without a car and even if you drove, the turn in is kind of dangerous. If you want to stay at an Embassy Suites, stay at the one downtown. This felt like someone slapped an Embassy Suites sign on a Holiday Inn.
6
Rebecca
1 avr. 2025
·
A séjourné 1 nuit
Although our room was not ready upon arrival, the staff responded promptly and ensured our wait was minimal. Throughout our stay, they were consistently helpful and friendly, especially when we requested additional towels and linens. While the room itself showed signs of age and had a noticeable musty odor, the property offered some notable positives, including a clean, spacious pool and a convenient location near the airport.
Although our room was not ready upon arrival, the staff responded promptly and ensured our wait was minimal. Throughout our stay, they were consistently helpful and friendly, especially when we requested additional towels and linens. While the room itself showed signs of age and had a noticeable musty odor, the property offered some notable positives, including a clean, spacious pool and a convenient location near the airport.
10
Eric
24 juil. 2025
·
A séjourné 2 nuits
Staff was awesome, from the moment we checked in till we checked out. Front desk staff always greeted us with a smile going in/out of the hotel. Good breakfast selection, easy parking, close to restaurants and stores. Will stay at this property again if ever in the St Louis area.
Staff was awesome, from the moment we checked in till we checked out. Front desk staff always greeted us with a smile going in/out of the hotel. Good breakfast selection, easy parking, close to restaurants and stores. Will stay at this property again if ever in the St Louis area.
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Résumé généré par l'IA basé sur les avis récents des voyageurs
Repas
Le petit-déjeuner et la réception du soir sont souvent des moments forts grâce à des plats préparés à la demande et une bonne variété, bien que certains aient connu un réapprovisionnement insuffisant, une qualité de nourriture inégale ou un service au bar occasionnellement impoli.
Avis de voyageur à ce sujet
8
Clifton
2 oct. 2025
·
A séjourné 1 nuit
Excellent variety at breakfast buffet
Excellent variety at breakfast buffet
10
Brytnee
20 mai 2025
·
A séjourné 1 nuit
Easy online check in and digital key made our late arrival easy as can be! Upon arrival, we were offered free water, which was awesome! Comfortable bed, easily accessible room and basic comforts. Breakfast was decent in the morning, loved the bake to serve omelet option. All staff was friendly and welcoming. Would stay again.
Easy online check in and digital key made our late arrival easy as can be! Upon arrival, we were offered free water, which was awesome! Comfortable bed, easily accessible room and basic comforts. Breakfast was decent in the morning, loved the bake to serve omelet option. All staff was friendly and welcoming. Would stay again.
6
Joe
23 août 2024
·
A séjourné 2 nuits
Our room was not cleaned on the second day of our stay. So we had to go to the front desk for hand towels,washcloths, coffee goods. And we had assumed it would be made fresh. Then the morning we left, the breakfast was almost completely gone and there seemed to be no attempt to refresh it. The chef cooking omelet, pancakes did a great job but the food line was empty. Very disappointing.
Our room was not cleaned on the second day of our stay. So we had to go to the front desk for hand towels,washcloths, coffee goods. And we had assumed it would be made fresh. Then the morning we left, the breakfast was almost completely gone and there seemed to be no attempt to refresh it. The chef cooking omelet, pancakes did a great job but the food line was empty. Very disappointing.
4
NB
5 avr. 2025
·
A séjourné 1 nuit
After checking in, we were given a room that wasn’t clean. It was the room we reserved, ( wheelchair accessible sleeps 6) but was still was dirty. Beds not made, garbage everywhere, dirty towels etc… When bringing this to the attention of the front desk, all I got was a sorry and we can put you in another room. The room they offered was not big enough (slept 4). I told them that and they offered me an additional room on another floor. Wouldn’t work, the oldest child I had was 12. Not leaving them alone in a hotel room on another floor. Was told the only room that would accommodate us is reserved for another day, so we couldn’t have it. We stayed one night. After an hour, the finally spoke to a manager of House keeping that let us have the room to accommodate my group. No one was willing to roll up there sleeves and clean a room to accommodate a wheelchair user and family. They were going to let us walk out the door and be on our own. Finally get to the room, and it was still not clean, beds were made, trash taken out, but room was dirty, floors were sticky. By far the worst Hilton I have ever stayed at! Breakfast was not at all what was expected by reviews either. Bacon was raw, eggs were watery, and fruit was not ripe yet. The people at breakfast were incredibly nice and attentive with clearing plates and keeping food out. Food just wasn’t great, especially fora Hilton! I will not be staying there again.
After checking in, we were given a room that wasn’t clean. It was the room we reserved, ( wheelchair accessible sleeps 6) but was still was dirty. Beds not made, garbage everywhere, dirty towels etc… When bringing this to the attention of the front desk, all I got was a sorry and we can put you in another room. The room they offered was not big enough (slept 4). I told them that and they offered me an additional room on another floor. Wouldn’t work, the oldest child I had was 12. Not leaving them alone in a hotel room on another floor. Was told the only room that would accommodate us is reserved for another day, so we couldn’t have it. We stayed one night. After an hour, the finally spoke to a manager of House keeping that let us have the room to accommodate my group. No one was willing to roll up there sleeves and clean a room to accommodate a wheelchair user and family. They were going to let us walk out the door and be on our own. Finally get to the room, and it was still not clean, beds were made, trash taken out, but room was dirty, floors were sticky. By far the worst Hilton I have ever stayed at! Breakfast was not at all what was expected by reviews either. Bacon was raw, eggs were watery, and fruit was not ripe yet. The people at breakfast were incredibly nice and attentive with clearing plates and keeping food out. Food just wasn’t great, especially fora Hilton! I will not be staying there again.
10
TED
29 juil. 2025
·
A séjourné 3 nuits
BREAKFAST, 5:30 EMBASSY SNACK TIME, & BEAUTIFUL STAFF
BREAKFAST, 5:30 EMBASSY SNACK TIME, & BEAUTIFUL STAFF
6
Allison
1 juil. 2024
·
A séjourné 2 nuits
We went as a family of 5 I had 3 kids with me. We arrived at 4 after being at the zoo all day wanting to cool off before dinner and they didn’t have our room ready the front desk women asked me to come back in 30 minutes, all 3 of my kids were asleep in the back of the car and we had no where to take them. I explained that to her and about 10 minutes later she had the room ready but it wasn’t a great impression with service after that. We had to use the pull out couch in the room I went to the front desk asked for sheets and pillows for the bed which they told me they had no extra pillows in the hotel at the moment. I let that go and she told me someone would take the sheets up we played in the pool for about an hour went back up and had no sheets I called down and asked if someone could bring them up or if I could come get them so we could start getting ready for bed and she asked me to come get them from the front desk so I had to leave our room again to go get those sheets. The last night we stayed we wanted to eat at the hotel restaurant, I was told we had to order from the bar. When I went to order our food the bartender was just completely annoyed with us and made sure we knew it. She was nicer when she brought the food to the table with the kids present but I’m unsure why she was so annoyed at us ordering food when the hotel advertises the “restaurant “. The room was clean the breakfast was good the service was just lacking in every aspect possible to me.
We went as a family of 5 I had 3 kids with me. We arrived at 4 after being at the zoo all day wanting to cool off before dinner and they didn’t have our room ready the front desk women asked me to come back in 30 minutes, all 3 of my kids were asleep in the back of the car and we had no where to take them. I explained that to her and about 10 minutes later she had the room ready but it wasn’t a great impression with service after that. We had to use the pull out couch in the room I went to the front desk asked for sheets and pillows for the bed which they told me they had no extra pillows in the hotel at the moment. I let that go and she told me someone would take the sheets up we played in the pool for about an hour went back up and had no sheets I called down and asked if someone could bring them up or if I could come get them so we could start getting ready for bed and she asked me to come get them from the front desk so I had to leave our room again to go get those sheets. The last night we stayed we wanted to eat at the hotel restaurant, I was told we had to order from the bar. When I went to order our food the bartender was just completely annoyed with us and made sure we knew it. She was nicer when she brought the food to the table with the kids present but I’m unsure why she was so annoyed at us ordering food when the hotel advertises the “restaurant “. The room was clean the breakfast was good the service was just lacking in every aspect possible to me.
10
Ashley shantel
27 sept. 2024
·
A séjourné 2 nuits
The breakfast was wonderful. The bartender was awesome
The breakfast was wonderful. The bartender was awesome
10
Cheryl
20 oct. 2025
·
A séjourné 2 nuits
Loved happy hour. We didn't eat breakfast.
Loved happy hour. We didn't eat breakfast.
10
Kenneth Deaundra
31 août 2024
·
A séjourné 2 nuits
This was my second stay at this property the complimentary happy hour drink package and breakfast was top tier. I will definitely be booking again
This was my second stay at this property the complimentary happy hour drink package and breakfast was top tier. I will definitely be booking again
10
Darin
13 nov. 2024
·
A séjourné 2 nuits
Breakfast was amazing. Great staff
Breakfast was amazing. Great staff
Ces informations vous ont-elles été utiles ?
Résumé généré par l'IA basé sur les avis récents des voyageurs
8
Maurice
12 sept. 2026
·
A séjourné 2 nuits
Breakfast was good, Has a chef there to cook your order on some breakfast.
Breakfast was good, Has a chef there to cook your order on some breakfast.
4
Janeen
8 sept. 2026
·
A séjourné 1 nuit
Very hot hotel. Very dusty. Housekeeping needs to do a better job.
Very hot hotel. Very dusty. Housekeeping needs to do a better job.
4
Debra
30 août 2026
·
A séjourné 3 nuits
The furniture, fixtures and carpet were very worn and outdated in the room. Breakfast was okay.
The furniture, fixtures and carpet were very worn and outdated in the room. Breakfast was okay.
10
James
1 août 2026
·
A séjourné 3 nuits
staff and breakfast were great
staff and breakfast were great
10
Regina
12 juil. 2026
·
A séjourné 2 nuits
Great breakfast and friendly staff.
Great breakfast and friendly staff.
Politiques de l’établissement
Arrivée
Départ
De 15:00 à 00:00
Avant 11:00
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Prix pour les dates à venir
octobre 2026
di | lu | ma | me | je | ve | sa |
|---|---|---|---|---|---|---|
novembre 2026
di | lu | ma | me | je | ve | sa |
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Moins cher
Plus cher
Prix moyen par nuit sur l'ensemble des offres, taxes et frais compris.
Prix en USD pour 2 voyageurs, mis à jour quotidiennement.
- 2026-10-30: 191.97945156707763USD
- 2026-10-31: 191.97945156707763USD
- 2026-11-01: 143.802085836792USD
- 2026-11-02: 143.74967362594606USD
- 2026-11-03: 167.60223666152953USD
- 2026-11-04: 161.47617715072633USD
- 2026-11-05: 156.82594774780273USD
- 2026-11-06: 368.37895904998777USD
- 2026-11-07: 202.46590967025756USD
- 2026-11-08: 147.8313151321411USD
- 2026-11-09: 143.86085518569945USD
- 2026-11-10: 147.07360237808228USD
- 2026-11-11: 143.6726531387329USD
- 2026-11-12: 144.02998581848144USD
- 2026-11-13: 142.91372705993652USD
- 2026-11-14: 142.48972987594604USD
- 2026-11-15: 144.0448533187866USD
- 2026-11-16: 144.63635767288207USD
- 2026-11-17: 147.46989816207886USD
- 2026-11-18: 144.93076835708618USD
- 2026-11-19: 140.6275925518036USD
- 2026-11-20: 131.02486208457947USD
- 2026-11-21: 131.22497522087096USD
- 2026-11-22: 135.48683817329407USD
- 2026-11-23: 135.16360675430298USD
- 2026-11-24: 138.49766078681947USD
- 2026-11-25: 134.4242733066559USD
- 2026-11-26: 135.17704731636047USD
- 2026-11-27: 131.22497522087096USD
- 2026-11-28: 131.27874601364135USD
- 2026-11-29: 135.48683817329407USD
- 2026-11-30: 142.51208239364624USD
- 2026-12-01: 147.46989816207886USD
- 2026-12-02: 143.51568993148803USD
- 2026-12-03: 143.51568993148803USD
- 2026-12-04: 165.37423066177368USD
- 2026-12-05: 165.37423066177368USD
- 2026-12-06: 143.51568993148803USD
- 2026-12-07: 144.93076835708618USD
- 2026-12-08: 147.24835531845093USD
- 2026-12-09: 156.8435836791992USD
- 2026-12-10: 146.5763955718994USD
- 2026-12-11: 131.291767893219USD
- 2026-12-12: 129.04729656410217USD
- 2026-12-13: 135.53702025909425USD
- 2026-12-14: 144.51929746932984USD
- 2026-12-15: 141.50847485580445USD
- 2026-12-16: 144.93076835708618USD
- 2026-12-17: 148.33299927749633USD
- 2026-12-18: 131.291767893219USD
- 2026-12-19: 131.291767893219USD
- 2026-12-20: 135.53702025909425USD
- 2026-12-21: 144.93076835708618USD
- 2026-12-22: 144.89317237930297USD
- 2026-12-23: 140.66545341033935USD
- 2026-12-24: 143.51568993148803USD
- 2026-12-25: 131.291767893219USD
- 2026-12-26: 131.291767893219USD
- 2026-12-27: 135.53702025909425USD
- 2026-12-28: 144.51929746932984USD
- 2026-12-29: 144.51929746932984USD
- 2026-12-30: 163.42964706726073USD
Cet hébergement assure votre transfert depuis l'aéroport. Vous devez contacter l’hébergement à ce sujet avant votre départ, au moyen des coordonnées fournies dans la confirmation de réservation. À noter : veuillez contacter cet hébergement à l'avance à l'aide des coordonnées indiquées sur la confirmation de réservation si vous prévoyez d'arriver après minuit. Vous recevrez les informations relatives au smart lock. Les informations fournies par l’hébergement peuvent être traduites à l’aide d’outils de traduction automatique.
L’enregistrement doit être effectué par une personne âgée d’au moins 21 ans.
- Des frais pour toute personne supplémentaire peuvent être facturés et dépendent de la politique de l'hébergement
- Une pièce d'identité officielle avec photo et un dépôt de garantie en espèces, par carte de crédit ou par carte de débit, peuvent être demandés à l'arrivée pour couvrir tous frais imprévus
- Les demandes spéciales, qui ne peuvent pas être garanties, sont soumises à disponibilité à l'arrivée et peuvent entraîner des frais supplémentaires
- Le nom inscrit sur la carte de crédit présentée comme garantie à l'arrivée doit correspondre au nom de la personne ayant effectué la réservation
- Cet hébergement accepte les cartes de crédit et les cartes de débit; espèces non acceptées
- Cet hébergement comprend les dispositifs de sécurité suivants : un détecteur de monoxyde de carbone, un extincteur, un détecteur de fumée, un système de sécurité, une trousse de secours et des barrières de fenêtre
- L’hébergement certifie respecter les pratiques de nettoyage et de désinfection préconisées par CleanStay (Hilton).
- Piscine accessible de 07 h 00 à 23 h 00.
- Seules les personnes enregistrées peuvent accéder aux chambres.
- L'hébergement est doté de chambres communicantes/adjacentes, qui pourraient être disponibles aux dates de votre séjour. Veuillez en faire la demande en contactant directement l'hébergement à l'aide des coordonnées indiquées dans la confirmation de réservation.
- Formalités d'arrivée sans contact et formalités de départ sans contact disponibles.
- Cet hébergement accueille des clients de toutes orientations sexuelles et identités de genres (LGBTQIA+ friendly).
- Wi-Fi dans la chambre : 9.95 USD (le tarif peut varier)
- Animaux de compagnie : 75 USD par hébergement et par séjour
- Les animaux d'assistance ne sont soumis à aucuns frais.
- Arrivée anticipée : 100.00 USD (sous réserve de disponibilité)
- Tout départ tardif fait l’objet de frais supplémentaires (sujet à disponibilité)
La liste ci-dessus peut ne pas être exhaustive. Les frais et acomptes peuvent être mentionnés hors taxe et sont soumis à modification.
Équipements populaires
Blanchisserie
Ascenseur
Centre d'affaires
Coffre-fort
Parcours de golf (à proximité)
Consigne à bagage
Général
Distributeur automatique
Petit-déjeuner gratuit
Assistive Listening Devices Available
Coffee/Tea in Common Areas
Handrails in Stairways
Smoke-Free Property
Stair-Free Path to Entrance
Valet For Wheelchair-Equipped Vehicle
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair-Accessible Concierge Desk
Fitness Center (wheelchair accessible)
Wheelchair-Accessible Meeting Spaces/Business Center
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Pool
Wheelchair-Accessible Public Washroom
Wheelchair-Accessible Registration Desk
Parking (Van) (Wheelchair Accessible)
Wheelchairs Available (on site)
Parking
Airport Transportation (free)
Area Shuttle (free)
Parking (Self) (free)
Parking (Uncovered)
Services
Centre d'affaires
Ascenseur
Coffre-fort
Blanchisserie
Consigne à bagage
Formalités d'arrivée/Départ express
Business Center (24-hour)
24-Hour Front Desk
ATM/Banking
Banquet Hall
Conference Space
Reception (free)
Gift Shops or Newsstand
Grocery/Convenience Store
Laundry Facilities
Wedding Services
Well-Lit Path to Entrance
Activités
Parcours de golf (à proximité)
Fitness Center (24-hour)
Newspapers in Lobby (free)
Television in Common Areas
Connexion Internet
Wi-fi gratuit
Internet (Wired) (free)