Solé Beach

Already paid in full but upon check in they added another $45. fee. They said it’s for using their other hotel’s pool and bikes. We said we have no intention of going there and if we wanted their amenities we would have booked there. Refused to refund! Also the water temperature in the shower was horrible, went from warm to scolding hot,very dangerous!!

Location was perfect. So close to beach and to shops. Would definitely stay here again. Adirondack chairs on the patios were sparse and in need of repair. Would be nice to have more seating/outdoor table. Staff was so helpful and addressed dampness concerns -we had a rainy week.

Really like the property. Very close to the beach. Its well maintained and they have complimentary umbrella and chairs

We had a wonderful relaxing stay at Sole East. Loved this it was dog friendly. The front desk was super friendly and helpful during our stay. Thomas at the front desk reception is a rock star! We will return again.

Great property, would like More outdoor seating options outside rooms

A very nice property, you can hear and see the ocean from the 2nd floor. Property was under construction, so there was no maid services or front desk staff after check in. We are laid back and self reliant but that was an issue. Plus they were very respectful but construction makes noise. Beds were nice and enjoyed the shower. Will give another shot when renovations are complete

Across from the beach and walking distance to town. Room comfortable. A outdoor shower/ hose would have been helpful. Overall exactly as expected

Already paid in full but upon check in they added another $45. fee. They said it’s for using their other hotel’s pool and bikes. We said we have no intention of going there and if we wanted their amenities we would have booked there. Refused to refund! Also the water temperature in the shower was horrible, went from warm to scolding hot,very dangerous!!

Room had human waste on the toilet paper roll upon entry, heater wouldn’t turn on, ac would not blow and upon requesting assistance no one ever responded. Expedia was unable to cancel my reservation and get this refunded due to such unsanitary conditions. Stay clear book elsewhere they couldn’t even provide a clean environment for such an expensive night stay I felt like I got robbed.

Simple, clean, nothing fancy accommodations. Close to all and very pleasant front desk.

Rooms were clean and renovated. Staff was not nice at all- no flexibility, they’re all no where to be found when you have a question or concern.

This is a very basic motel at 5 star hotel prices, toilet seemed on the verge of overflowing, paper thin walls, however, place was clean, close to the beach and the town , staff was nice, but $4xx a night is about 3 times more that it should be.

I was a bit disappointed with the property, the room was very musky. Smelling, the rug didn’t feel clean. The Wi-Fi was horrible. we stay in Montauk every year, I would choose a different property next time.

A very nice property, you can hear and see the ocean from the 2nd floor. Property was under construction, so there was no maid services or front desk staff after check in. We are laid back and self reliant but that was an issue. Plus they were very respectful but construction makes noise. Beds were nice and enjoyed the shower. Will give another shot when renovations are complete

Clean, friendly great location

My room smelled like mildew. My toilet clogged at 11pm and when I called number on the door they said 15 minutes someone would be up. No one came at 830am when I finally thought to call their other property in montauk I got an answering service who said why didn’t you call the hotel number we always answer. I said well the office door has a sign with two phone numbers to call on it so I called them each over 20 times and sent a text and was ignored. She said well you should have called the hotel number I said why would I do that when the sign says if in need of assistance call these two numbers. I was without a working toilet for over 8 hours. Someone finally showed up half hour after the phone call to the other resort. The only thing this place has going for it is the location to town. Other than that never again! I paid a good amount per night to stay here because my friend possibly was going to need to bring her dog. Well I would pay way more a night for a dog sitter before staying at this location again. I come to Montauk multiple times a year and have never been so unhappy in a hotel here. I advise stay anywhere but here.

An absolute dive advertised as fancy. They had black abd white pillows and a modern sink and thinn they can charge ridiculous rates. There was sand and hair in our bed. Their was no one at the counter at check out time and they charged us for late check out. An absolute dive joke.

A couple of our outlets did not work in the bathroom and near the bathroom. But otherwise very cute and such a great location - so close to beach!!

Our neighbors held a party from 10:00 PM until 4:00 AM every night, during which the noise was extremely disruptive. When we asked them politely to lower the volume, they disregarded our request. We then called the front desk emergency number, but the person who answered informed us that no one would be coming to the property to address the situation. Needless to say we didn’t sleep at all and cut out stay short

Great place - thomas was so accommodating. Updated rooms and friendly staff. Thank you sole!!

AC unit did not function properly. Guests partying well after midnight - not cool. Expected more for the price I paid.

Rooms were clean and renovated. Staff was not nice at all- no flexibility, they’re all no where to be found when you have a question or concern.

This is a very basic motel at 5 star hotel prices, toilet seemed on the verge of overflowing, paper thin walls, however, place was clean, close to the beach and the town , staff was nice, but $4xx a night is about 3 times more that it should be.

I was a bit disappointed with the property, the room was very musky. Smelling, the rug didn’t feel clean. The Wi-Fi was horrible. we stay in Montauk every year, I would choose a different property next time.

really needs to be updated, no one was ever at the desk when you needed something.

A very nice property, you can hear and see the ocean from the 2nd floor. Property was under construction, so there was no maid services or front desk staff after check in. We are laid back and self reliant but that was an issue. Plus they were very respectful but construction makes noise. Beds were nice and enjoyed the shower. Will give another shot when renovations are complete

Across from the beach and walking distance to town. Room comfortable. A outdoor shower/ hose would have been helpful. Overall exactly as expected

Room had human waste on the toilet paper roll upon entry, heater wouldn’t turn on, ac would not blow and upon requesting assistance no one ever responded. Expedia was unable to cancel my reservation and get this refunded due to such unsanitary conditions. Stay clear book elsewhere they couldn’t even provide a clean environment for such an expensive night stay I felt like I got robbed.

Our neighbors held a party from 10:00 PM until 4:00 AM every night, during which the noise was extremely disruptive. When we asked them politely to lower the volume, they disregarded our request. We then called the front desk emergency number, but the person who answered informed us that no one would be coming to the property to address the situation. Needless to say we didn’t sleep at all and cut out stay short

Great place - thomas was so accommodating. Updated rooms and friendly staff. Thank you sole!!

Simple, clean, nothing fancy accommodations. Close to all and very pleasant front desk.

Rooms were clean and renovated. Staff was not nice at all- no flexibility, they’re all no where to be found when you have a question or concern.

We had a wonderful relaxing stay at Sole East. Loved this it was dog friendly. The front desk was super friendly and helpful during our stay. Thomas at the front desk reception is a rock star! We will return again.

This is a very basic motel at 5 star hotel prices, toilet seemed on the verge of overflowing, paper thin walls, however, place was clean, close to the beach and the town , staff was nice, but $4xx a night is about 3 times more that it should be.

really needs to be updated, no one was ever at the desk when you needed something.

Clean, friendly great location

My room smelled like mildew. My toilet clogged at 11pm and when I called number on the door they said 15 minutes someone would be up. No one came at 830am when I finally thought to call their other property in montauk I got an answering service who said why didn’t you call the hotel number we always answer. I said well the office door has a sign with two phone numbers to call on it so I called them each over 20 times and sent a text and was ignored. She said well you should have called the hotel number I said why would I do that when the sign says if in need of assistance call these two numbers. I was without a working toilet for over 8 hours. Someone finally showed up half hour after the phone call to the other resort. The only thing this place has going for it is the location to town. Other than that never again! I paid a good amount per night to stay here because my friend possibly was going to need to bring her dog. Well I would pay way more a night for a dog sitter before staying at this location again. I come to Montauk multiple times a year and have never been so unhappy in a hotel here. I advise stay anywhere but here.

Across street from the beach.Great Location

Location was perfect. So close to beach and to shops. Would definitely stay here again. Adirondack chairs on the patios were sparse and in need of repair. Would be nice to have more seating/outdoor table. Staff was so helpful and addressed dampness concerns -we had a rainy week.

Great location!

Great place to stay. Close to town, walking distance to everything you need

Simple, clean, nothing fancy accommodations. Close to all and very pleasant front desk.

good location

Walkable to restaurants and bars

A very nice property, you can hear and see the ocean from the 2nd floor. Property was under construction, so there was no maid services or front desk staff after check in. We are laid back and self reliant but that was an issue. Plus they were very respectful but construction makes noise. Beds were nice and enjoyed the shower. Will give another shot when renovations are complete

Clean, friendly great location

Across from the beach and walking distance to town. Room comfortable. A outdoor shower/ hose would have been helpful. Overall exactly as expected