Guest Inn Rogers

The owner asked for a $50 deposit that no where in the info did it mention. The ice machine had a sign to leave some money for maintenance. I bought 2 water bottles and they looked like they had been refilled, the amounts were different. They didn't service my room and I complained. They argued but did it and only half ass. I would not recommend this hotel.

Refrigerator and microwave were not cleaned before I got in the room.

As soon as you open the door to a non smoking room, you smell smoke. The walls were filthy. The bathroom was not clean. Urine drops on walls. Bath tub was not clean. I did bath or shower. No hot water, just luke warm. There was some hair that was cut under my mattress when i looked. I kicked it on the floor. I had to pay a $50 deposit when i arrived. Not sure why if my room was paid with my card. Burnt holes on bed covers. I left the room at 6am in the morning. Yuck!!!!!

Bathroom dirty

Great it was clean 👌

There were flies in the room and I could smell cigarettes smoke.

I was on a trip. I\'m sure I booked a "non-smoking" room, however I had a room that smelled like cigarettes, the entire environment and even the sheets on the bed. It was terrible. PAID TOO MUCH FOR TERRIBLE SERVICE. Estaba de viaje por un dia, estoy segura que reserve habitacion "no fumadores", sin embargo la habitacion que me asignaron apestaba a cigarro, parecia un bar de mala muerte, apestaban hasta las sabanas. Terrible. PAGUE UN PRECIO EXCESIVO PARA TAN MAL SERVICIO.

Clean room and very helpful

Horrible very dirty .

Several unique rules but overall it was a clean quiet stay

I have stayed in many many hotels across America, usually while traveling coast to coast, or staying one night away from home for a special event. This was probably the most clean and pleasant places I've ever stayed. Staff was warm and courteous. Room was spacious and clean. Absolutely no complaints. If you are looking for basic, affordable accommodations in Rogers, this is the place to stay. We will be back!

Tv did not work. No body at front desk when I checked out. I had to go back and get my deposit

It was good enough for what I needed. Their AC units were so good that my room started cooling down immediately after I turned it on. Well kept place too

Bathroom light switch turned off after 30 seconds, no matter which position. Walls are thin, can hear next door neighbor loud conversations/ tv. Area around hotel noisy. Construction around area made finding hotel entrance difficult.

Awesome property staff and even better room, definitely will be back when in the area

AC unit does not work properly. Cools to set temperature then shuts off but does not come back on till there is a 5 or 6 degree increase in room temperature. TV remote does not work properly.

Everything was i considered ok. No hot water in bathroom sink and dirt behind door in shower toilet area. Everything else was very nice.

When we checked in our prepaid room I WAS TOLD that we were given a smoking room and I had ordered a non smoking room. Because of that mix-up I was told that it would be a $7.00 additional charge. Later when we got to the room I was told that the bathroom light switch did not work. The only was to make it work was to keep pressing the on switch. How was I supposed to take a shower and press the on switch at the same time?? Then the water faucet at the sink would only give 2 oz. of water before it shut off. Not practical for sure.....

The water in the sink had to be turned on by pushing button. It only stayed on for a brief second and went back off

I stayed at the "Guest Inn" 45 years ago while working in Springdale. The rooms are modernized including nice vinyl plank flooring. Great TV viewing with free HBO/Cinemax stations.

It was convenient to outside stuff but the property over all, had i known i would have preferred to stay somewhere else. the reason i chose this property was because we needed a fridge for our baby’s milk and the fridge did not work. we told them about it just for them to tell us they would look at it in the morning. we only planned to stay the one night so that made no sense to not move us or replace the fridge. the shower did not work properly and was difficult to bathe our children since there was no way to give them a bath even though there was a tub.

Just a clean, quiet room. Nothing fancy but nothing repulsive. The staff required a $50 cash deposit and I did not care for that nor see the need since my card is on file with Expedia.

Tv did not work. No body at front desk when I checked out. I had to go back and get my deposit

The owner asked for a $50 deposit that no where in the info did it mention. The ice machine had a sign to leave some money for maintenance. I bought 2 water bottles and they looked like they had been refilled, the amounts were different. They didn't service my room and I complained. They argued but did it and only half ass. I would not recommend this hotel.

The keys have a nasty habit of randomly not working and they shut the office down at 11:00 so I was l got locked out of my room after coming back from work at midnight and I had to sleep in my truck because I couldn’t get into my room and they would not give me a refund and were extraordinarily rude

Building has been remodeled. Nice and clean room. We had a circuit breaker flip and manager responded immediately. Was very nice and asked us how we liked the place and if there was anything he could improve on. Will definitely stay again.

The front desk was closed before i arrived, so i had to sleep in my rental car !!

10 appliances out of 2 only receptacles in room. Heater wouldn’t keep room warm. No body there after 9:00 am to return deposit. Expedia didnt tell me there would be a deposit. Won’t stay again and don’t plan to use Expedia again.

First, let me address the room. The bed was ok but the bathroom floor was dirty. The sink was on a timed faucet! You pushed it down and had about 4 seconds to wash your hands etc. There was also a timer on the bathroom light. The deal breaker was when the manager found out about my friend’s medical service dog. We were vendors at a crafts show at the Fayetteville Fair Grounds. We came in around 8p (exhausted) the second night. I went to the office to get an extra pillow. The manager was a bit hostile accusing me of having a dog in the room. I explained that she was a medical alert dog for diabetes. My friend (the owner of the dog) came in to tell me her room key didn’t work. The manager said he had deactivated our keys! We were locked out of our room! When we tried to explain the ADA law regarding service animals, all he would say was he had to charge a $150 fee that might or might not be refunded. Hotels are not allowed to treat service dogs as if they are pets. He became very agitated and threatened to call the police. We told him that was fine. We both felt that because we were women, he treated us disrespectfully as if the ADA law (which she pulled up on her phone) was incorrect.) I was finally able to get a room key, went to the room and called Expedia. It took a little while but Expedia took care of us!! They were great, found us another room in a nicer hotel and paid the difference!! This was a stressful and upsetting situation. Thank you Expedia!

This is a cheap hotel, which is fine as that is what I was looking for. Just wish the owner was a bit more friendly as I was basically treated with contempt at check-in. A deposit of $50 was required at check in. I’m not sure what it was for as there was nothing in the room that could be damaged. The room freaked of Ozium to cover the smell of cigarettes. Sparse would be an understatement. In closing, a little customer kindness would offset the room conditions but don’t expect it.

Nice manager

Bathroom light switch turned off after 30 seconds, no matter which position. Walls are thin, can hear next door neighbor loud conversations/ tv. Area around hotel noisy. Construction around area made finding hotel entrance difficult.

The lady at check in is rude, the room was not clean at all. We found out that there was a shooting the day before we felt incredibly unsafe.

Very clean rooms comfortable bed staff was really nice and walking distance from store

Friendly, easy to find

It was close to where I was visiting and around all of the evening

It was convenient to outside stuff but the property over all, had i known i would have preferred to stay somewhere else. the reason i chose this property was because we needed a fridge for our baby’s milk and the fridge did not work. we told them about it just for them to tell us they would look at it in the morning. we only planned to stay the one night so that made no sense to not move us or replace the fridge. the shower did not work properly and was difficult to bathe our children since there was no way to give them a bath even though there was a tub.

Breakfast and coffee would be nice.