Sherwood Dreams Resort

Duplicamos la reserva por error y el hotel muy inflexiblemente no permitio la cancelacion, deja mucho que desear en cuanto a servicio al cliente.

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Sehr zufrieden

Wir waren sehr enttäuscht. Zwar gibt es nette Angebote wie ein kleines Kirmes, aber das Hotel ist insgesamt renovierungsbedürftig und nicht sauber. Die Zimmer wurden nicht richtig geputzt, die Minibar nicht aufgefüllt, aus dem Kühlschrank lief Wasser und das Badezimmer hat extrem gestunken. Nach dem Aufenthalt wurden zudem beide Kinder krank, was den Eindruck mangelnder Hygiene noch verstärkt. In der aktuellen Verfassung nicht zu empfehlen.

We had an amazing stay! The food was excellent, with a huge variety, especially at breakfast and dinner. The kids (10 and 6 years) absolutely loved the place. There were activities and entertainment all day long, and the staff was incredibly kind and friendly. The reception staff and everyone we met were always smiling and welcoming. We booked a car to the Land of Legends from the reception and the prices were similar to other outside companies, however the guy helping us was extremely kind and helpful! The only minor comment we had was that sometimes the room cleaning was delayed until around 3 p.m., probably due to shortage. But the rooms were cleaned very well. Overall, we had a fantastic stay and would definitely come back! Highly recommended!