Centara Nova Hotel Pattaya

Amazing staff such an awsome positive experience wod definetly reccomend

Pros: the lanai, comfortable bed. Cons: Indian food displaced 'regular' foods, my toilet leaked some water onto the floor (room 406)

清潔な客室。スタッフの対応は分かりやすくて良い。

This hotel is Not a 4 star hotel. The service is terrible and the woman/girl in the reception is rude and doesn’t care at all if you’re not satisfied. The AC in our room was so loud it was almost impossible to sleep. Had to run it as long as possible to get cold and then hopefully fall asleep while it was off but then the air got so bad we had to turn it on again. We talked to other guests who had the same problem. Asked to change room but just got ”it’s the same in all rooms” answer. We had booked to stay here 13 nights but stayed 4 and then moved to Siam Siam hotel which was amazing! Pool area has almost no sun during the days either. DO NOT STAY HERE!!

Daily cleaning of the room is carried out late, after we have contacted the reception